GCC code of conduct

What are patient expectations in relation to the principle "Provide a good standard of clinical care and practice"?

- only recommend care based upon the most appropriate evidence that meets patient preference - cease care if asked to, or in the patients best interests, and provide guidance about other forms of care or healthcare professionals. - carry out any assessment of administer care, if required, in accordance with the highest standard of the profession while adhering to applicable regulatory standards Review and re-assess the effectiveness of care plans, and give feedback to patients about the care they receive.

What are patient expectations in relation to the principle "communicate properly and effectively with patients, colleagues and other health professionals"?

- take account of patient communication needs and preferences - explain clearly what patients can expect from care, the likely outcome and any risks or benefits - listen and act upon any complaints patients may have - refer to or seek expertise from other chiropractors and healthcare professionals, when needed -

What are patient expectations in relation to the principle "act with honesty and integrity and maintain the highest standards of professionalism and personal conduct"?

- Be properly qualified, registered and insured - consider all aspects of patients health and wellbeing and give care that is appropriate to the patients needs - Be honest with patients and act to resolve issues accordingly if something goes wrong - Be professional at all times and strictly maintain patient confidentiality

What are the principles of the GCC code of conduct?

- Put the health interests of patients first - act with honesty and integrity and maintain the highest standards of professionalism and personal conduct - Provide a good standard of clinical care and practice - establish and maintain a clear professional relationship with patients - Obtain informed consent - communicate properly and effectively with patients, colleagues and other health professionals - maintain, develop and work within your professional knowledge and skills - maintain and protect patient information

What are patient expectations in relation to the principle "Obtain informed consent"?

- ask for consent to care before care starts and check patient continues to give their consent to assessments and care - provide accurate, relevant and clear information to enable informed decisions - always ask for patient consent where items of clothing need to be adjusted or removed where necessary for examination or care. - obtain patient consent before sharing personal information with third parties if it becomes necessary as part of professional responsibilities

What are patient expectations in relation to the principle " maintain and protect patient information"?

- ensure patients records are up to date, complete, accurate and legible. - keep personal details confidential but inform patients of any breaches of confidentiality - store their records securely but make their records accessible to them when required as prescribed by law - adhere to the GCC standard and to regularly read all GCC guidance

What are patient expectations in relation to the principle "establish and maintain a clear professional relationship with patients"?

- follow current professional healthcare guidance on sexual boundaries and not breach them - ensure the focus of the professional relationship is on meeting the patients health needs

What are patient expectations in relation to the principle "Put the health interests of patients first"?

- listen to the patient and take their preferences and concerns into account - treat patients as individuals with dignity and respect for their culture and values - Be trustworthy and responsible and protect patients from harm - care for patients in a clean and safe environment

What are patient expectations in relation to the principle "maintain, develop and work within your professional knowledge and skills"?

- maintain and update professional knowledge and skills throughout your working life as a registered chiropractor - consult with other chiropractors or healthcare professionals when needed. - ensure you and others working with patients only work within the limits of your knowledge, skills and experience.