GSCM 455 Final quiz questions

The textbook recommended that there be a minimum of ______ in-process learning gates during the life project cycle 1 2 3 4 There is no minimum

3

Each retrospective is assigned a team member, called a _____ who is very interested in and familiar with the retrospective. This individual will serve as the contact point for anyone needing information relating to the retrospective A. owner B. Sponsor C. Project manager D. Champion

A

Scrum relies on three key roles. A person who facilitates the process and resolves impediments at the team and organizational level is called a A. scrum master B. project champion C. scrum leader D. product owner E. production coordinator

A

Scrum uses a series of coordinated meetings to manage the development process. Which of the following is held at the start of each of these meetings? During this meeting the product owner and development team negotiate which product backlog items the team will attempt next. A. Sprint planning meeting B. Release planning meeting C. Sprint review meeting D. Daily Scrum meeting E. Sprint retrospective meeting

A

The "guide" should possess many of the following characteristics, Except A. Has direct involvement or direct interest in the project B. Is perceived as impartial and fair C. Has respect for senior management and other project stakeholders D. Is willing to listen E. Is perceived as being the technical expert for the organization

A

Which part of the final report highlights the key findings and facts relating to the project implementation? A. Executive summary B. Review and analysis C. Recommendations D. Lessons learned E. Appendix

A

Project closures can fall into the following categories, the book discussed which? A. Premature. B. Perpetual. C. Abandoned. D. Changed priority. E. Normal.

A B D E

Sam is the coach of a high school soccer team and has noticed that some close relationships have formed as well as feelings of camaraderie and share responsibility for the teams's success. Which stage of the development is the team in? A. Norming B. Storming C. Performing D. Adjourning E. Forming

A C

The first project meeting is critical to the early functioning of the project team. Which of the following is true regarding this meeting? A. An overview of the project's scope and objectives should be addressed B. Interpersonal interaction concerns should be addressed C. The project manager must model how the team will work together D. The meeting will need to be as long as necessary to cover the main objectives of a first meeting E. The meeting should be productive, well-organized and realistic

A C E

How can a project manager support and encourage functional conflict? A. Conflict should not be encouraged or supported B. By asking tough questions and by challenging the rationale behind recommendations C. By imposing a solution to the conflict after listening to each party D. By negotiating a resolution by reasoning and persuasion E. As soon as emotions flare they can intervene and attempt to control conflict because it's now dysfunctional

B

Roger is new-product manager for a retail company. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. which stage of development is the team in? A. Norming B. Storming C. Performing D. Adjourning E. Forming

B

Specific features are created using scrum methodology according to four distinct phases which of the following is NOT one of these phases A. analysis B. monitor C. build D. test E. design

B

Symptoms of groupthink include A. Encouraging functional conflict B. Negative stereotypes pf outsiders C. Optimized critical thinking D. Dysfunctional conflict E. positive synergy

B

The biggest challenge to managing a virtual project team is A. Getting reports and technical information communicated B. Developing trust and establishing effective patterns of communication C. Enforcing deadlines D. Dealing with team members in different times zones E. Being able to contact team members immediately when there is a problem

B

The leader's first step in facilitating group decision making is to A. Call a meeting to discuss the problem B. Identify the problem C. Agree that there is a problem D. Quantify the problem E. Generate alternatives

B

When project managers reduce the intensity of the conflict by smoothing over differences interjecting humor when dysfunctional conflict arises they are attempting to ___ A. Eliminate B. Control C. Mediate D. Arbitrate E. Encourage

B

Which of the following is not a "best practice" guidelines for conducting performance reviews A. Begin the process by summarizing their contribution before asking the individual to evaluate his or her own contributions to the project. B. Use other team members' performance as a method to compare and evaluate. C. When you have to be critical, focus the criticism on specific examples of behavior and not on the individual personally. D. Be fair and consistent in your treatment of all team members. E. Treat the review as only one point in an ongoing process.

B

Which of the following is not true of a development Team using Scrum methodology? A. The team is self-organizing B. They have the authority to change features and priorities at the end of each sprint C. The team is typically made up of 5 to 9 people D. They are responsible for achieving the commitments they make at the sprint planning & review meetings E. There are no designated roles or titles

B

Which of the following summarizes project performance and provides useful information for continuous improvement? A. Customer acceptance Certificate B. The final report C. Team evaluation D. 360-degree feedback report

B

Which of the following is commonly associated with high-performing project teams? A. risk taking is controlled and not allowed to jeopardize the overall project B. Roles and specific responsibilities are well-defined C. A degree of competition among team members is encouraged D. Mistakes are viewed as opportunities for learning E. Team members are selected with similar talents to enhance cohesion

B D

An analysis carried out at the end of the project that attempts to capture positive and negative learning is called? A. Scenario analysis B. variance analysis C. Lessons learned D. Performance evaluation E. Retrospective evaluation

C

In organizations where projects are managed within a ______, the team member's project manager, not the area manager, is responsible for assessing performance A. Functional organization B. Matrix organization C. Project organization D. Strong organization

C

Specific features are created using Scrum methodology according to four distinct phases. which of the following places these phases in the correct order? A. Design, Build, Analysis, Test B. Monitor, Design, Build, Test C. Analysis, Design, Build, Test D. Design, Build, Monitor, Test E. Analysis, Design, Build, Monitor

C

Using traditional approaches to project management, once the project scope has been firmly established, every detail of the project is defined through the ________ A. Deliverable B. job ticket C. WBS D. Estimates E. Risk

C

Which of the following agile project management principles would be described when testing assumptions early and building working prototypes to solicit customer feedback and refine product requirements? A. Focus on customer value B. Iterative and incremental delivery C. Experimentation and adaptation D. Self-organization E. Continuous improvement

C

iterations are short time frames (time boxes) that typically last from ______ A. 1-4 days B. 1-2 weeks C. 1-4 weeks D. 4-7 weeks E. 7-12 weeks

C

There are two important factors that affect the recruitment of project members. Which of the following is one of those factors? A. The budget available B. The size of the project C. The management structure used to complete the project D. the level of innovation and technical expertise needed E. Organizational culture

C E

A "guide" who leads the project team through an analysis of project that went well and what needs improvement and aids in the development of a follow-up action plan with goals and accountability is a A. Owner B. Project sponsor C. Project team manager D. Project facilitator E. Mediator

D

Experience and research indicate that high-performance project teams are more likely to develop under all the following conditions EXCEPT A. Members are assigned to the project full time B. Members report solely to the project manager C. There are 10 or fewer members per team D. Team members are selected by their managers E. The project involves a compelling objective

D

For scrum, A ______ is defined as a piece of a product that delivers some useful functionality to a customer A. WBS B. Value C. spirit D. Feature E. Priority

D

Project ______ varies according to the extent the project scope is known and stable and the technology A. Stability B. Balance C. unity D. uncertainty E. degree

D

Researchers have found that high-performance teams have norms for team interaction. Which of the following is NOT one of those norms? A. Hard work does not get in the way of having fun B. no information is shared outside the team unless all agree to it C. It is acceptable to be in trouble, but not to surprise others D. When a decision has to be made, everyone agrees before moving forward E. There is no tolerance for bulling a way through a problem or issue

D

Scrum relies on three key roles. A person who acts on behalf of customers to represent their interests and who is responsible for ensuring that the development team focuses their efforts on developing a project that will fulfill the business objective of the project is called a A. Customer service representative. B. Project champion. C. Customer liaison. D. Product owner. E. Production coordinator.

D

Scrum uses a series of coordinated meetings to manage the development process. During which of the following is it discussed what was done since the last meeting, what will be done before the next meeting, and if anything is limiting performance? A. Sprint planning meeting B. Release planning meeting C. Sprint review meeting D. Daily Scrum meeting E. Sprint retrospective meeting

D

The _________ is the customer's prioritized list of key features desired when the project is completed. A. Project master B. Spirit backlog C. Creative backlog D. Product backlog E. Project list

D

When project managers impose a solution to dysfunctional conflict after listening to each party they ____ the conflict A. Eliminating B. Controlling C. Mediating D. Arbitrating E. Encouraging

D

When recruiting project team members, which of the following factors is NOT something a project manager might consider? A. The political connections the potential team member may have B. Their problem-solving ability C. Their ambition, initiative and energy D. Their skill set as it compares to the project manager E. Their availability

D

Which of the following is NOT a wrap-up closure activity that might be found on a checklist? A. Getting delivery acceptance from the customer B. Reassigning project team members C. Closing accounts and seeing all bills are paid D. Evaluation of team performance E. Creating a final report

D

Establishing a team identity is facilitated by A. Team members working in a common space B. Creation of a project team name C. Effective use of meetings D. Team rituals E. All of these are facilitators of establishing a team identity

E

When considering the agile project management process, at the end of each iteration A. Team members are released to work on other projects. B. The Scrum master assigns daily tasks to team members. not the project is complete. D. The Scrum master can terminate the project. E. Stakeholders and customers review progress and reevaluate priorities.

E

Which of the following agile project management principles would be described when teams reflect learn and adapt to change and when project work updates the plan? A. Focus on customer value B. Iterative and incremental delivery C. experimentation and adaptation D. self-organization E. continuous improvement

E

Project managers should wait to give feedback to the project team and team members until the project is essentially complete. Giving feedback earlier (during the project) often demotivates individuals and/or generates an unreasonable expectation of reward at the project completion. True False

False

Team performance reviews should be based solely on whether the team met their time cost and performance targets True False

False

A 360-degree performance evaluation includes feedback from customers, project managers, peers and sometimes subordinates. True False

True

Assessing what fundamental organizational culture properties affect project successes and failures, or become a hindrance to project teams, is a part of the retrospectives methodology True False

True

The traditional superior-subordinate performance feedback process is being replaced in the market with a multi-rater appraisal called A. Critical incidences review B. Management by objectives C. The 360-degree feedback D. Team evaluation survey E. Retrospectives

c

When considering traditional versus agile project management, which of the following are not part of the agile project management A. Flexibility B. High uncertainty C. Embrace change D. Detail design up front E. Self-organized project teams

detailed design up front