Hardware Install & Maintenance Practice Final Exam

A field service technician is replacing a server motherboard that supports CPUs with multithreading capabilities. The technician notices the motherboard has four processor sockets. If each socket supports a quad-core processor, how many logical processors does the system appear to have? a. 16 b. 8 c. 4 d. 32

32

You are in the market for a used smartphone, but you want to ensure it you can use it as a hotspot. Which technology should it support? Select all that apply. a. 4G b. 2G c. 3G d. 5G

4G. 5G.

Sometimes an expansion board may have an extra PCIe power connector. This connector comes in what two different pin configurations? a. 8-pin b. 8+1-pin c. 6-pin d. 4-pin

8-pin. 6-pin.

Jolie wants to see a list of, and manage, apps on her Android phone. Where can she go on her phone to do this? a. Settings b. The dock c. App drawer d. Control center

App drawer

Your friend has compiled a moderate collection of movies they have bought over the years. They all reside on a media server they assembled with remote access capabilities. They would like to have a physical copy of each movie on optical media for off-site storage. Most of the movies consume between 60 and 120 GB of storage. What type of optical storage media should they use to back up the movies? Select two. a. BD-RE DL b. DVD+RW DL c. BD-R TL d. DVD-RW DL e. BD-R QL

BD-R TL. BD-R QL.

Your computer has recently started to generate a few S.M.A.R.T messages. What is the most favorable thing you could do? a. Delete files to create more space b. Replace the CD/DVD recorder c. Disable S.M.A.R.T in UEFI/BIOS d. Backup your data immediately

Backup your data immediately

You are asked to install an authentication system at a data center that requires both, a fingerprint scanner, and facial recognition for access. What type of authentication will you implement? a. Two-factor authentication b. Biometric authentication c. TouchID and FaceID d. Multifactor authentication

Biometric authentication

A technician has been dispatched to a client's office to diagnose wireless network issues and suspects the channel overlap may be the problem. Which of the following tools can the technician use to help determine whether her suspicions are correct? a. Toner probe b. Cable tester c. Loopback plug d. Wi-Fi analyzer

Wi-Fi analyzer

You install a new video adapter and update the drivers, but notice the icons have a distorted geometry. What could you do to fix the problem? a. Modify refresh rate b. Change resolution c. Enable ClearType d. Adjust font size

Change resolution

You are upgrading the RAM in a home computer you bought in 2018. The motherboard supports a quad channel memory configuration. What two types of memory will help maximize performance? a. DDR3 b. DDR4 c. DDR5 d. DDR1 e. DDR2

DDR3. DDR4.

Brandon purchased a new processor online for an upgrade. When he purchased the processor, he made sure that it used the same socket his computer's motherboard used. But he did not check to see whether the motherboard chipset was compatible. What will happen if you install a processor on a motherboard that can fit the socket but is the wrong chipset? a. You will not be able install the processor in the wrong motherboard. b. Damage to both the processor and the motherboard. c. The computer will work fine. d. The computer will power on but will fail POST.

Damage to both the processor and the motherboard.

Henry bought a new laptop. And even though it has a touchpad, he prefers to use a mouse. However, he notices that sometimes when he is typing, the cursor will move, causing him to mistype words or even delete sentences or entire paragraphs. What can Henry do to remedy this problem? a. Disable the touchpad. b. He can connect a touch screen monitor. c. Cover the touchpad with a sheet of paper. d. Replace the mouse, it is defective.

Disable the touchpad.

You are researching RAM for a computer you are building for a friend who will be using the system as a home office server for a small business. She wants the added protection so the computer will not crash due to a memory error. What type of RAM should you consider purchasing? a. Buffered b. Unbuffered c. Registered d. ECC

ECC

Kendra works at a small office. She has an older printer connected to her computer with a USB cable because it does not support Ethernet or Wi-Fi. How can Kendra share her printer with her four co-workers? a. Update the current print drivers. b. Enable print sharing on the printer. c. Enable print sharing on the computer. d. Install a dedicated print server.

Enable print sharing on the computer.

A small business notices they have been using about 40% more printer paper in the last 30 days compared to the previous 12 months. They ask you to investigate the matter. What/where will you check? a. Hard drive in the printer b. Event Viewer c. Syslog server d. Print queue

Event Viewer

Which statements are true regarding motherboards? (Select two) a. Has a heat sink on the PCIe slots b. Has eSATA ports for internal SSDs c. Also called a daughter card d. Has a CPU socket e. Has slots for DIMMs

Has a CPU socket. Has slots for DIMMs.

Liem just discovered the used phone he bought is on an IMEI blacklist. What does this mean? a. The wireless transmitter is too strong b. The phone will need a factory reset c. He may not be able to activate it d. Password guesses locked the phone

He may not be able to activate it

To reduce costs, a company wants to slowly transition and eventually eliminate their dependency on their own hardware, datacenter, and IT personnel to manage the data center. What would you initially recommend? a. Hypervisor services b. Hybrid cloud services c. Client-side virtualization d. Public cloud services

Hybrid cloud services

Which of the following method is not typically used to keep a computer system cool? a. Keeping the case open b. Liquid cooling systems c. Heat sinks d. CPU fans e. Case fans

Keeping the case open

John just bought a used iPad from a friend who had lost the charging cable. John notices that the cable is similar to the charging cable for his Android smartphone, but not quite the same. What type of cable will John need to purchase to charge the iPad? a. Lightning b. MiniUSB c. Mini HDMI d. Micro USB

Lightning

You run the ipconfig /all command on your Windows computer and see a hexadecimal value that looks like this: E0-70-EA-4E-AB-A5What does it represent? Select two. a. IP address b. MAC address c. Physical address d. Logical address e. Port number

MAC address. Physical address.

This morning when Paul turned on his computer at work, it would not boot. Instead, Paul reported that he heard a loud clicking noise coming from inside his computer. What might be the problem with Paul's computer? a. DVD drive failed. b. Video card failed. c. Magnetic hard drive failed. d. SSD hard drive failed.

Magnetic hard drive failed.

What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and +12 V power outputs? a. Molex connector b. PCIe connector c. SATA connector d. P1 connector

Molex connector

While working on your computer, you receive the POST error, "Drive Not Recognized." You check your SATA cable to see if it is the problem, and it tests fine. You remove the hard drive and test it in a computer system known to be in good working condition and find that the hard drive is working. You can move data and check to make sure the OS files are not corrupt. You use a power supply tester to see if the voltage for the SATA power connection is correct, and the test shows the power is correct. You even check BIOS to make sure the hard drive can be recognized and find that all settings in BIOS are at default, so the system should recognize the hard drive.What might be the problem with your hard drive system? a. Hard drive jumpers are in wrong place. b. Motherboard SATA port has gone bad. c. UEFI has the wrong hard drive type. d. Computer virus has deleted your MBR.

Motherboard SATA port has gone bad.

The original P1 connector had 20 pins, why did the development of PCIe induce the adoption of a 24-pin P1 connector? a. The four new PCIe slots each require one extra pin on the P1 connector b. PCIe slots are faster than the previous generation and requires more power c. ATX specification 1.1 supports PCIe and calls for additional power requirements d. To provide an additional 12 volts to the PCIe slots required by graphics cards

PCIe slots are faster than the previous generation and requires more power

Jana is an independent software developer looking for a cloud model that will allow her to easily and quickly provision computing resources, test her application, then release the computing resources when done. Which model should Jana use? a. XaaS b. SaaS c. PaaS d. IaaS

PaaS

When you turn on your computer for the day, you notice lights and fans but no beeps and no video. The Num Lock light does not come on. What might be the problem with your computer? (Select all that apply.) a. RAM is not working properly. b. Video is not working properly. c. Motherboard has failed. d. Processor has failed or is not seated properly. e. Power supply is not working properly.

RAM is not working properly. Motherboard has failed. Processor has failed or is not seated properly.

Gulliver is trying to determine why one of the computers at work cannot connect to the network. He thinks it might be DHCP related but wants to rule out the computer itself as being the problem. Gulliver manually configures the network settings that will allow the computer to connect to the network. What three values does he configure? Select three. a. Subnet Mask b. Default Gateway c. IP address d. MAC address e. Port number

Subnet Mask. Default Gateway. IP address.

What must your motherboard have to use BitLocker Encryption in Windows 8/10/11 which will ensure that your hard drive cannot be used in another computer? a. LoJack b. Encrypted USB c. TPM chip d. BIOS/UEFI password

TPM chip

Sara works in the IT department for a large retail store. She has been testing a theory about why an error message keeps popping up on a coworker's computer when they try to start Windows. She has hit a wall and doesn't know where to look next. Sara feels very frustrated with the problem.What should Sara do to help work out the solution? a. Don't assume the worst. b. Take a break and come back later. c. Divide and conquer. d. Write down everything.

Take a break and come back later.

Akello uses his computer to download a document from the internet. What role does his computer play as opposed to the computer from which he is downloading the document? Select two. a. The computer from which he downloads the document is a server b. His computer is a client c. His computer is a server d. The computer from which he downloads the document is a client

The computer from which he downloads the document is a server. His computer is a client.

Yaron prepares tax returns for small businesses. Every year he reminds his clients to write the date, amount, and purpose directly on receipts because in some cases the impressions fade. What type of printer was used to generate those receipts? a. Laser b. Impact c. Inkjet d. Thermal

Thermal

Jose is about to upgrade the processor in a computer. What should he do first? a. Update the RAM to ensure compatibility with the new CPU. b. Update the firmware on the motherboard if needed. c. Back up the data on all HHDs and SSDs in the computer. d. Update the device drivers for all devices in expansion slots.

Update the firmware on the motherboard if needed.

A system administrator boots a Windows PC using a Live Linux CD/DVD and list the files on the system. One of the files is called pagefile.sys. What is this file used for? Select all that apply. a. Used to enhance the amount of RAM in the system. b. It is a type of cache to backup up the contents of UEFI. c. Mirrors the contents of RAM to improve performance. d. Windows stores filesystem information in this file. e. Windows normally stores virtual memory in this file.

Used to enhance the amount of RAM in the system. Windows normally stores virtual memory in this file.

Ferran got a new cell phone. But every month he receives a data-usage limit notification even though he has not done anything unusual except use, install, and remove games and apps. What can he do to try to rectify the problem? a. Disable Wi-Fi capabilities to limit data usage. b. Verify all apps that are not being used are closed. c. Upgrade to a better plan that provides more data. d. Install an app to monitor the amount of data used.

Verify all apps that are not being used are closed.

You are asked to install a new adapter card in 30 office computers at an existing branch location. Which of the following is NOT a necessary step in the process? a. Verify the card fits into an empty expansion slot. b. Verify the device drivers are available for the OS. c. Backup important data that has not been backed up. d. Verify the adapter card to be installed is ESD-resistant.

Verify the adapter card to be installed is ESD-resistant.

Collette wants to stream a movie from her iPad to her Apple TV. What type of connection should she use? a. RFID b. CDMA c. AirDrop d. NFC

AirDrop

You log in to a wireless router with administrative privileges and change the SSID. What exactly have you done? a. Changed the subnet mask b. Changed the network name c. Changed the MAC address d. Changed the IP address e. You cannot change the SSID

Changed the network name.

Alexa is asked to upgrade the memory on a desktop computer. Which component will she replace? a. DIMM b. SO-DIMM c. SSD d. Flash memory

DIMM

You just started a new job at a media production company. On the first day, Kumar drops off a new 27 inch monitor in your office and recommends you use the DisplayPort connector. Why would he make such a recommendation? a. DisplayPort uses an analog signal, so it is less susceptible to electro-magnetic interference. b. DisplayPort is compatible with HDMI, DVI, and VGA so the video cable is interchangeable. c. DisplayPort natively interfaces with the VGA connector offering a great deal of flexibility. d. DisplayPort offers the highest data rate and is capable of delivering digital video and audio.

DisplayPort offers the highest data rate and is capable of delivering digital video and audio.

A help desk technician is reading the manual for the motherboard in a server to ensure the right type of memory is installed during an upgrade. The documentation says it provides additional reliability because it is capable of correcting single bit errors. What technology do the memory modules use? a. EDB b. Quad channel c. ECC d. Parity

ECC

A company purchased a high-quality color laser printer to print color brochures and sales proposals. The printer is connected to a marketing PC via USB and is configured as a shared local printer for use by the sales and marketing teams. The manager is concerned about the cost of consumables for the printer and does not want random users to unintentionally send jobs to the printer. What can be done to limit the availability of the printer? a. Enable user authentication on the printer share. b. Set security permissions for the marketing PC's signed-in user. c. Disable the local share on the marketing PC. d. Disable print spooling on the marketing PC.

Enable user authentication on the printer share.

What type of processor memory is located on the processor chip (processor die)? a. Level 0 cache b. Level 1 cache c. Level 3 cache d. Level 2 cache

Level 1 cache

The video on your laptop needs to be updated. You have researched online, and according to the manufacturer, you can install a new video card in your laptop.What is the most likely slot connection you will use to install a new video card in your laptop? a. USB b. ExpressCard slot c. CardBus slot d. Mini PCIe

Mini PCIe

A processor housing that contains more than one processor is referred to as what term? a. Multiprocessor platform b. Multithreaded processor c. Multicore processor d. Multihoused processor

Multicore processor

A large corporation needs a high-speed network to test a product that will backup and restore terabytes of data. What type of network should they use? a. WLAN b. MAN c. SAN d. PAN e. LAN

SAN

Jochi just started college and is using an online LMS (learning management system) to gain access to his assignments. From his perspective, what type of cloud service does the LMS represent? a. PaaS b. IaaS c. SaaS d. XaaS

SaaS

You are asked to set up a scanner so that scanned documents are automatically stored on a local file server. Which one of the following scanning mechanisms will you need to set up? a. Scan-to-SMB b. Scan-to-Server c. Scan-to-email d. Scan-to-Cloud

Scan-to-SMB

You want to setup a separate network at home that is accessible from the internet. You want it to be isolated from your personal network, so you lease an IPv6 address from the ISP. When you configure the interface IDs of the devices on the network, which bits in the IPv6 address will you be modifying? a. The first 48 bits of the IPv6 address b. The last 64 bits of the IPv6 address c. The 16 bits following the first 48 d. The last 32 bits of the IPv6 address

The last 64 bits of the IPv6 address.

You bought a new inkjet printer based on positive reviews you read online along with a new set of four ink cartridges. You did not buy paper because you had an unopened ream of 16-pound paper. However, almost right away, you are not too pleased with the quality of the printouts. What would help improve the print quality rather quickly? a. Replacing the printer b. Replacing the ink cartridges c. Calibrating the printer d. Using high-quality paper

Using high-quality paper

Terry came into work and turned on his computer. During the boot process, the computer shut down. When he tried again, the computer showed the error message, OS not found. Terry called the help desk and explained the computer issue. The help desk technician goes to Terry's office and verifies the problem. What are some things the help desk technician could check or try? Select three. a. Use Window Startup Repair b. SATA cable connection c. Device boot order d. Properly seated RAM e. CMOS battery f. P1 power connection

Use Window Startup Repair. SATA cable connection. Device boot order.

You decide to add three new hard drives to your computer so that you can increase the amount of storage on it. When you install the hard drives, you find enough SATA connections on the motherboard, but it is short one SATA power connector. What is the easiest way to add a SATA power connector to the system? a. You will not be able to add the SATA hard drive. b. Use a Molex to SATA power adapter. c. Purchase a new power supply. d. Use the Molex connector.

Use a Molex to SATA power adapter.

You replace an internal drive that is only used to backup data on a computer. Before you install the case cover, you power on the computer and observe the disk drive lights are not blinking. You suspect it may not be receiving power, but cannot find the power supply tester. How can you quickly verify whether power is being supplied to the disk drive? a. Use a POST card b. Run diagnostic software once the OS loads c. Replace the power supply d. Use a multimeter

Use a multimeter

Damion recently did an update to his computer and added a new video card. After the update, Damion decided that he would like to play his favorite game. While he was playing the game, the system locked up. He restarted the computer and did not have any issues until he tried to play the same game, at which point, the computer locked up again.What might be the problem with Damion's computer? (Select all that apply.) a. Version of DirectX is out of date. b. Video card device drives need to be updated. c. Windows is not compatible with the game. d. Game is not compatible with video card.

Version of DirectX is out of date. Video card device drives need to be updated. Game is not compatible with video card.

James added a new video card and needs to get a power supply that will have enough power to run the new card. When researching the new power supply, what feature does James need to look for to make sure he has enough power to run his computer with the new video card? a. Wattage b. Dual voltage option c. Form factor d. 80 Plus Gold rating

Wattage

Which statement best describe when you would need to use a Thunderbolt 3 port as opposed to a DisplayPort or an HDMI port? a. When the system is missing a DVI and/or VGA port to transmit video and audio signals b. When you do not have a DVI to VGA adapter to convert digital signals to an analog format c. When you need to transmit a digital and analog video signal on the same port and cable d. When you need to transmit video, audio, data, and power on the same port and cable

When you need to transmit video, audio, data, and power on the same port and cable

A company asks Aurora to work on a mobile device that belongs to a colleague. After her evaluation, she narrows down the list of things to consider doing. They include uninstalling some apps, updating the OS, and possibly performing a factory reset. What would have prompted her to consider these actions? a. The device is being prepared for another user. b. The device is being returned to the provider. c. You are trying to remove suspected malware. d. The performance of the device had degraded.

You are trying to remove suspected malware.

What type of socket ensures that even force is applied when a processor is being installed in the socket? a. FM2 b. AM3 c. LGA d. ZIF

ZIF

You recently bought a new router, modem, and switch to create a wired network at home containing six computers. Beginning with the computers, how would you connect the devices to ensure the computers have internet access? a. computers, router, modem, switch b. computers, modem, switch, router c. computers, switch, modem, router d. computers, switch, router, modem

computers, switch, router, modem

A company is researching motherboards for a small / compact low-end system they are designing to be used in a home theater system. Which motherboard form factor is the company most likely to use? a. mATX b. mITX c. E-ATX d. ATX

mITX

When you build a computer from parts, you usually start by deciding on which two components? a. motherboard b. video card c. RAM d. processor e. case

motherboard. processor.

A technician is building a custom gaming computer for a customer. In what order should the technician install the main components? a. motherboard, cards, power supply, drives b. power supply, drives, motherboard, cards c. mother board, power supply, drives, and cards d. drives, motherboard, cards, power supply

power supply, drives, motherboard, cards

A student uses a flash drive to store assignments/homework. The student plugs in the flash drive, reboots the computer, and it displays a message indicating the operating system is not found. What are two possible ways of fixing the problem relatively quickly? a. Verify the flash drive has a bootable operating system b. Change the boot sequence via the BIOS/UEFI screen c. Convert the flash drive to use NTFS while preserving the data d. Remove the USB flash drive and reboot the computer e. Reinstall the operating system then reboot the system

Change the boot sequence via the BIOS/UEFI screen. Remove the USB flash drive and reboot the computer.

What step in the laser printing process is responsible for conditioning the imaging drum in preparation for receiving an electrical charge? a. Charging b. Transferring c. Cleaning d. Fusing

Cleaning

You install a new peripheral, but it does not work. Then you remember about the drivers. Where can check to see if they were installed automatically? a. Control Panel b. Peripheral Manager c. Device Manager d. Programs and Features

Device Manager

Mr. Sales knocks on your door and tries to sell you a faucet with the ability to notify you through your cell phone if it springs a leak. What technology enables this capability? a. SCADA b. PoE c. IoT d. SDN

IoT

Under which three of the following conditions would you be inclined to flash (update) the BIOS/UEFI? a. You want to incorporate new features on the motherboard b. Errors are displayed when you are trying to install a new OS c. When a new version of the BIOS/UEFI is made available d. When an error message indicates the OS is not found e. When you want to upgrade the central processing unit

You want to incorporate new features on the motherboard. Errors are displayed when you are trying to install a new OS. When you want to upgrade the central processing unit.

Under certain conditions, you may hear a whine from the power supply when you first power up the system. However, if you hear a whine coming from the video card, how can you fix it? a. Upgrade the power supply to one that can deliver more power. b. Ensure the 6-pin or 8-pin power cord is connected to the card. c. Replace the video card; this is an indication of impending failure. d. Verify the video card is properly seated in the expansion slot.

Ensure the 6-pin or 8-pin power cord is connected to the card.

Explain the difference between RAID 0, RAID 1, and RAID 5. Select two. a. RAID 0 stripes data across disks, RAID 1 mirrors data, and RAID 5 uses parity. b. All three flavors of RAID could be implemented using hardware or software RAID. c. All three RAID configurations support fault tolerance and can prevent data loss. d. All three flavors of RAID need at least two disks for proper implementation. e. RAID 1 has the capability of rebuilding lost using the data stored on the parity disk.

RAID 0 stripes data across disks, RAID 1 mirrors data, and RAID 5 uses parity. All three flavors of RAID could be implemented using hardware or software RAID.

A network technician is on a service call at a remote residential location. He forgot to take some Ethernet cables and needs to make one. What type of connector will he need on both ends of the cable? a. RJ-11 b. DB9 c. RJ-45 d. USB

RJ-45

Nikita attempts to install a hypervisor on her laptop. When she tries to create a virtual machine an error message suggests that virtualization is not supported. Where can she check to see if virtualization is enabled? a. UEFI/BIOS b. Device Manager c. Control Panel d. Programs and Features

UEFI/BIOS

You buy a DVI cable to connect a monitor a friend gave you. You notice the connector on the cable has four extra pins, but the DVI port on the computer does not have them so you cannot use the cable. What are the four extra pins used for? a. Analog audio b. Digital audio c. Digital video d. Analog video

Analog video

Adelina works at an online retail company where weekend sales spike and generate increased network traffic. She is asked to investigate options to help alleviate network congestion inexpensively. Which solution will help mitigate the problem with relative ease? a. Configure VLANs b. Use 10 Gbps Ethernet c. Upgrade the router d. Use CAT-7 cables

Configure VLANs

You have been asked to work on 25 mobile devices at a mid-sized company due to malware. Once you clean the devices, you suggest implementing a company-wide mobile device policy. Which of the following would you recommend? Select three. a. Install an anti-malware app b. Provide basic security training c. Always keep the OS up to date d. Disable AirDrop and Bluetooth e. Do not enable Wi-Fi on devices

Install an anti-malware app. Provide basic security training. Always keep the OS up to date.

Lucas works at a small production company that receives contracts to perform high-end video editing and rendering. He needs to buy systems with the ability to write 30 Gb/sec to a storage medium. What standard should the systems support? a. SATA Express b. eSATA c. NVM Express d. SATA 3.x

NVM Express

You notice that your computer is running slow and decide to reboot the computer to see if that will fix the problem. During the reboot, you notice that the amount of RAM shown during the RAM count is not the same as it was the day before. What might cause this problem? a. RAM module has become unseated. b. CMOS battery is failing. c. CMOS RAM has become corrupt. d. System is overheating.

RAM module has become unseated.

Sharon believes the computer she is troubleshooting is having problems with the hard drive. She wants to test her theory and finds an older, known, good, SATA drive in the spare parts bin but notices the gold conductors in the SATA power connector are very distressed. Sharon also realizes that the spare drive also has a 4-pin power connector.What type of power connector will Sharon need to supply power to the hard drive? a. 4-pin Aux connector b. 4-pin 12 V connector c. 4-pin P1 connector d. 4-pin Molex connector

4-pin Molex connector

Gwen recently purchased a new video card, and after she installed it, she realized she did not have the correct connections and was not able to power the video card. What connector(s) should Gwen look for when purchasing a new power supply? (Select all that apply.) a. Molex connector b. 6-pin PCI-E connector c. SATA connector d. 8-pin PCI-E connector e. 24 pin connector f. P4 MB connector

6-pin PCI-E connector. 8-pin PCI-E connector.

Jessica wants to purchase a new hard drive. She wants a drive that has fast access because she will use it to edit videos on her PC. She also needs a lot of storage and wants to have at least 4 TB available to save her videos. Jessica wants to keep the cost down as much as possible.What type of hard drive should Jessica purchase? a. USB HDD b. 7200 RPM magnetic HDD c. SSD HDD d. 5400 RPM magnetic HDD

7200 RPM magnetic HDD

What three characteristics are true about SRAM and DRAM? a. Both are considered volatile because they only hold data while power is on b. SRAM is faster than DRAM because it does not need to be refreshed c. DRAM is closer to the CPU than SRAM because it has a 64-bit data path d. SRAM and DRAM both need to be refreshed with the same frequency e. The type of memory used in a memory cache is SRAM because it is faster

Both are considered volatile because they only hold data while power is on. SRAM is faster than DRAM because it does not need to be refreshed. The type of memory used in a memory cache is SRAM because it is faster.

Heather needs to fix a computer at her worksite. At which step in the troubleshooting process is she most likely to attempt to reproduce the problem. a. Examining the System and Making Your Best Guess b. Verify the fix and taking preventive action. c. Test the theory to determine a cause. d. Interview the user and back up data.

Examining the System and Making Your Best Guess.

You are tasked with securing a network for a client that requires a spam gateway, VPN, anti-malware as well as an end-point management system.Which of the following would best help you meet the requirements of the client? a. Implement a UTM appliance. b. Implement an IDS. c. Implement a firewall. d. Implement identity-based ACLs. e. Implement an IPS.

Implement a UTM appliance.

Bola is upgrading some peripherals devices connected to his computer. He buys a new webcam, gaming keyboard, and a card reader.What approach should he take when installing the peripherals? a. Install all the drivers first, connect the peripheral devices, then reboot the system. b. Connect all peripheral devices first, install the drivers, and then restart the system. c. Windows has generic drivers so connect all devices at once and then reboot. d. Install one peripheral at a time, reboot, and make sure it works before proceeding.

Install one peripheral at a time, reboot, and make sure it works before proceeding.

Luca knows a little bit about computers and is asked to help set up a small office with seven computers and an older high-quality printer that does not have an Ethernet port. Luca connects the printer to a computer and configures sharing. However, none of the computers seem able to connect or send jobs to the printer. What should Luca do? a. Try to connect to the printer wirelessly using Bluetooth. b. Set up a connection using the IP address of the printer. c. Set the printer as the default printer on all computers. d. Install the driver for the printer on all computers.

Install the driver for the printer on all computers.

When you verify a fix, you determine that the problem could have been prevented. What should you do to help the user avoid having the same problem again? a. Lock the user out of the problem area. b. Document the problem and hope the user reads your notes. c. Don't tell the user anything so that he will have to call you back when the problem occurs again. d. Instruct the user on how to prevent the problem.

Instruct the user on how to prevent the problem.

You are installing a 1.5 TB hard drive in a computer. What two methods could you use to partition the hard drive? a. Master Boot Record (MBR) b. GUID Partition Table (GPT) c. BIOS (Basic Input/Output System) d. Standard Partition Layout (SPL) e. Extended Partitioning Scheme (EPS)

Master Boot Record (MBR). GUID Partition Table (GPT).

Zeena is moving her business from her home to a small office because her revenue is growing modestly, but she still needs to watch the budget closely. She will have three employees. What type of printer would you recommend for her business? a. Printer/fax combo b. Multifunction laser printer c. Color inkjet printer d. Impact printer

Multifunction laser printer

What is the general name of the processor feature that AMD calls HyperTransport? a. Multicore processing b. Multiprocessor platform c. Multithreading d. Virtualization

Multithreading

You are running a performance test using three different browsers on the same computer to simultaneously access the same web site. What numeric identifier or address is used to keep the three connections separate at the application (browser) level? a. IP address b. Port number c. MAC Address d. FQDN

Port number

Arun recently graduated with both, civil and electrical engineering degrees. His first project is to design a system that will replace the manual tolls in a highway with a wireless toll booth collection system. He decides that passing vehicles should have a small device that transmits data to fixed stations at various points along the highway for automated billing. What type of technology should Arun consider to be the most viable? a. Cellular b. Wi-Fi c. Bluetooth d. RFID

RFID

Kwan, a fifth-grade teacher, has been learning about computers but does not know much about networking. He found a hub in the supply closet and decided to create a small network in his classroom consisting of a file/application server, 10 relatively new computers, and a printer. The students often complain that the computers are slow, but one student blames it on the network. What can Kwan do to eliminate complaints? a. Replace the hub with a switch b. Use NICs that support 1 Gbps c. Upgrade to a better router d. Upgrade to more powerful PCs

Replace the hub with a switch.

Dakota uses a power supply tester to examine the power supply on a friend's desktop computer that is exhibiting problems. The tester measured a 7 V reading from the +12 V output. Which devices are most likely to be affected by this deficiency? Select two. a. USB Ports b. CPU c. SATA Drives d. Graphics cards e. Keyboard and mouse

SATA Drives. Graphics cards.

Reyad is preparing for a hands-on Linux exam. He wants to practice in an isolated environment on his computer because he does not want his live system to be negatively affected. Which of the following should he implement? a. Application virtualization b. NIC virtualization c. Sandbox d. Cross-platform virtualization

Sandbox

James works at a secure facility as an IT specialist, where there must never be documents left in the printer to be picked up later, or possibly forgotten. What feature can he configure to ensure documents are not printed until the user goes to the printer and enters a code? a. Secured printing b. Virtual printing c. Unshared printing d. AAA

Secured printing

Jesenia read an article that said stored data, such as when you are downloading an app, is transmitted using TCP, but live-streaming events are transmitted using UDP. Why would this be true? Select two. a. UDP uses acknowledgements to ensure and guarantee the delivery of important data. b. TCP is reliable and ensures the delivery of data using a connection-oriented mechanism. c. UDP is fast and does not retransmit lost data so as not to disrupt the live video feed. d. UDP will retransmit data that has been lost during the transmission to guarantee delivery. e. Stored data is transmitted to a specific device, but live-stream data is sent to various devices.

TCP is reliable and ensures the delivery of data using a connection-oriented mechanism. UDP is fast and does not retransmit lost data so as not to disrupt the live video feed.

Which two statements are true about 4-pin 12 V, 8-pin 12 V, 6-pin PCIe, and 8-pin PCIe connectors? a. The 4-pin 12 V and 8-pin 12 V connectors provide auxiliary power to video cards. b. The 6-pin and 8-pin PCIe connectors do not provide 12 volts of output. c. The 4-pin 12 V and 8-pin 12 V connectors provide auxiliary power to the CPU. d. The 6-pin and 8-pin PCIe connectors provide auxiliary power to the CPU. e. The 6-pin and 8-pin PCIe connectors provide auxiliary power to video cards.

The 4-pin 12 V and 8-pin 12 V connectors provide auxiliary power to the CPU. The 6-pin and 8-pin PCIe connectors provide auxiliary power to video cards.

A restricted computer lab at a college has been set up with local authentication. Students are able to log in but do not have internet access. You check the network settings on one of the computers and it has an IP address of 169.254.1.10. What is the problem? a. The NAT server is not reachable b. The DHCP server is not reachable c. The DNS server is not reachable d. The AAA server is not reachable

The DHCP server is not reachable.

Tomi buys a CPU from a computer store. The retail box references the amount of L1 cache in the list of features. What is it referring to? a. The maximum amount of memory the processor can access b. The memory in the CPU package, but not on the processor die c. The amount of memory residing directly on the processor die d. The memory between the CPU package and the DIMM slots

The amount of memory residing directly on the processor die.

You install Windows on a new SSD that fits in an M.2 socket in a modern high-end motherboard. After installing the OS, the system will not boot as expected. What could be the problem? a. The boot sequence needs to be changed to boot from the SSD. b. The M.2 standard can only be used with HDDs and not SSDs. c. The motherboard does not support booting from an M.2 device. d. You need to install the SSD driver from the SSD manufacturer.

The boot sequence needs to be changed to boot from the SSD.

Juridia buys new a 16 GB flash drive, she takes it out of the package, and tries to copy an 8 GB file to it. However, the operation fails with an error message indicating the file is too large. Which of the following statements are most likely to be true? Select two. a. The flash drive was shipped from the factory with files that need to be deleted. b. The flash drive is not working properly and needs to be replaced with a new one. c. The flash drive was shipped from the factory without low-level formatting. d. The flash drive needs to be reformatted with the NTFS or exFAT file system. e. The flash drive has the FAT32 file system, which supports files up to 4 GB in size.

The flash drive needs to be reformatted with the NTFS or exFAT file system. The flash drive has the FAT32 file system, which supports files up to 4 GB in size.