Health Assistant Module

HIV is considered which of the following?

A bloodborne pathogen

Which patients should be considered infectious?

All patients should be considered infectious

What is NOT an important part of being a good communicator?

Being persuasive

In what way can a health care worker demonstrate commitment?

By staying late to help a co-worker finish a difficult task

What are nurse assistants known as after they complete a state-approved training program and pass a state exam?

CNA certified nursing assistant

Which of the following is NOT an OBRA requirement for facilities that receive Medicare or Medicaid funding?

CNA training programs must provide at least 40 hours of state-approved training

What is a nurse assistant's most important tasks?

Collecting and reporting information through observing the patient's condition

What type of health care facility provides minor or routine care for disadvantaged populations?

Community health clinics

Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?

Comply with the rule and wear appropriate shoes

What should a health assistant do if a solution to a problem requires a task that is outside of his scope of practice?

Consult the supervisor

Which of the following is true of nursing care delivery models?

Delivery models aim to conserve costs without sacrificing the quality of care.

Which type of health care career involves evaluating the health status of patients at a single point in time?

Diagnostic services

Which of the following terms means releasing, transferring, or providing access to protected health information?

Disclosure

Which of the following is true of electronic medical records?

Electronic medical records increase the privacy of medical records.

Which of the following is a purpose of HIPAA?

Ensure that a patient's medical information is private

Which of the following is the best definition of communication?

Exchanging messages

What is offered to employees who have been determined to be at risk for exposure to bloodborne pathogens?

Free Hepatitis B vaccination

Alexia, a medical assistant, explains to Mrs. Phillips that the medication is to be taken once a day with a full glass of water. Which of the following is the goal of Alexia's communication with Mrs. Phillips?

Give instructions to patients

Which of the following is NOT true of communication in health care?

Health care workers should cross their arms when speaking with patients.

Why is verbal communication often the most effective way to communicate?

It allows for instant feedback, clarity, and understanding.

What is an advantage of team nursing?

It creates close relationships between team members and patients.

When is it acceptable to be dishonest in a health care facility?

It is never acceptable to be dishonest.

When is it acceptable to criticize cultural or religious beliefs in the workplace?

It is never acceptable to criticize cultural or religious differences.

What is a disadvantage of functional nursing?

It may be confusing to patients because too many people provide care.

Which of the following is a benefit of oral communication over written communication?

It provides immediate feedback.

Which of the following is an example of the interdependence of health team members?

Lab tests done by diagnostic members are interpreted by medical members and the treatment plan is carried out by nursing members.

What are the rules of conduct enacted and enforced by governments?

Laws

Which of the following is NOT a method of nonverbal communication?

Lay terms

Which of the following items demonstrates flexibility?

Learning a new method

What is a microorganism?

Living bodies that are not visible to the naked eye

What is professional negligence called?

Malpractice

what are the two most common assistant level jobs?

Nurse and medical assistants.

Which type of health care facility provides short and long-term care to people who cannot care for themselves?

Nursing facilities

Which of the following agencies is responsible for enforcing safety standards in the workplace?

OSHA

What type of training is common for assistants and aides?

On-the-job or one year of classroom training

What is the best way to prevent the spread of infection?

wash your hands

What form of communication is used to indicate informed consent?

written

Which of the following is information that is shared within a protected relationship?

Privileged communication

What is it called when a person continues to get more education to keep skills up-to-date, even after becoming employed?

Professional development

Privately-owned facilities that are in business to make a profit are classified as ______.

Proprietary

Which of the following is true of nursing team members?

RNs and LPNs have more training than a nurse assistant.

Who is able to make nursing diagnoses?

Registered nurses (RNs)

Which of the following is true of health care teams?

The health care team must work together to provide the best possible care.

Which of the following is a subjective observation?

The patient says he is in a lot of pain.

What is the chain of infection?

The process a pathogen follows as it is transmitted from person to person

Sandra has the flu, but she goes into work anyway. Within a few days, her co-worker Olivia gets sick with the flu. In the chain of infection, what is Olivia?

The susceptible host

How does a pathogen enter a new reservoir?

Through the portal of entry

What is the purpose of material safety data sheets?

To list information and precautions about a chemical

What is a voluntary agreement between two or more people?

a contract

Which of the following demonstrates responsibility?

admitting to a mistake

Which step of the nursing process involves collecting information and communicating with other team members?

assessment

Which of the following is an example of enthusiasm?

encouraging the team

Natalie is a medical secretary and must complete a large amount of filing this afternoon. At 1:00 PM, the office receptionist gets sick and goes home. The manager asks Natalie to fill in at the front desk for the rest of the afternoon. What trait does Natalie demonstrate by adjusting her schedule?

flexibility

Bradley was late to work this morning. However, no one saw him come in late. When filling out his time sheet, he is tempted to record that he arrived to work on time. But Bradley does the right thing by recording the actual time that he arrived at the facility. Which trait did he demonstrate?

honesty

Which type of health care facility provides care and counseling to patients with terminal health problems and their families?

hospice

which of the following is true of housekeeping in the medical facility?

immediately clean up any spills you create or find.

Dr. Josef is recording his dictating notes in the emergency room and you hear him mention that the patient in the next room is a victim of domestic violence. Which of the following describes your knowledge of the situation according to HIPAA?

incidental disclosure

What should be done if a problem is observed with a patient?

inform your supervisor immediately

What is one of the most important guidelines to providing a safe environment in a health care facility?

know the surroundings

Which of the following terms describes an employee's position within the health care team and identifies to whom the employee should go if there is a problem?

lines of authority

Which team members focus on diagnosing and treating diseases and disorders?

medical

Hand washing, routine cleaning and using PPE are examples of what type of practice?

medical asepsis

Who should join the American Association of Medical Assistants (AAMA)?

medical assistants

What should a health care worker do immediately after a safety violation occurs?

report it to the supervisor.

What is the best way to dispose of confidential information in a health care facility?

shred it

What can a health care worker do to ensure that a patient understands medical information?

use appropriate lay terms.

Which of the following is NOT a position on the nursing team?

PA Physicians assistants

What is the most important difference between patient-focused care and team nursing?

Patient-focused care uses multi-skilled workers.

Intentionally touching another person without permission is called what?

battery

What should a health care worker do if the solution to a problem requires a task that is outside of the scope of practice?

consult the supervisor

Which of the following is NOT part of the patient care plan?

physicians approval

Which of the following tasks might be done by a home health agency?

prepare meals and do housekeeping

In which nursing care delivery model does one registered nurse (RN) direct all of the care to a patient in a unit for the patient's entire stay?

primary nursing

Career schools, the Internet, and professional organizations all have what to offer an assistant-level health employee?

professional development opportunities

How should health care workers behave during interactions with patients and co-workers?

professionally

Which of the following refers to the physical space between people?

proximity

Which of the following describes mode of transmission?

the method by which a pathogen is transmitted

In verbal communication, how is emotion expressed?

tone of voice

What is a case called in which a person is harmed because of another person's actions or failure to act?

tort