HMD 307 Answers from Quiz and Exam 1 & 2

Which of the following would not be a good way to establish and maintain good peer relationships? A. All of these are ways to establish a good peer relationship. B. Establish informal communication links. C. Practice a Theory Y attitude. D. Understand their tasks, problems, and rewards.

A. All of these are ways to establish a good peer relationship.

A salesperson's good-natured or flattering banter with you before you make a decision about purchasing a product exemplifies A. Ingratiation B. Rational persuasion C. Personal appeal D. Consultation

A. Ingratiation

What best describes the leader-follower relationship? A. Leadership and followership merge and are linked concepts. B. It is based on the idea of 'one-man leadership'. C. The relationship is a one-way street. D. Leadership and followership are the same thing.

A. Leadership and followership merge and are linked concepts.

Identify the myth associated with leadership development. A. Learning to be a better leader depends on the richness of one's experience and the ability and desire to learn. B. You can only learn leadership by observing it. C. Good leadership is knowing when common sense applies and when it does not. D. Leadership, is either innate or acquired, not both

A. Learning to be a better leader depends on the richness of one's experience and the ability and desire to learn.

Often leaders will need to find ways to resolve a problem if bureaucratic rules are invoked by followers. If this is the case, then the followers will have successfully used _____ power to influence their leader. A. Legitimate B. Reward C. Referent D. Coercive

A. Legitimate

This is a conventional distinction made between managers and leaders. A. Managers maintain while leaders develop. B. Managers originate while leaders imitate. C. Managers inspire while leaders control. D. Managers originate while leaders imitate.

A. Managers maintain while leaders develop.

According to your text, there are 7 steps to developing a high impact development plan, step 1 is to establish career and development objectives. A. True B. False

A. True

Double loop learning is a process in which leaders determine what they need to do differently to avoid problems in the future. A. True B. False

A. True

Great Man Theory is an early leadership theory that said leaders possessed fundamentally different qualities than followers. A. True B. False

A. True

Leadership practitioners can enhance the learning value of experiences by: taking a "10 percent stretch". A. True B. False

A. True

OCEAN refers to a five factor model for categorizing personality traits. A. True B. False

A. True

Technical competence is the knowledge and repertoire of behaviors one can utilize to successfully complete a task. A. True B. False

A. True

Followers were more motivated when sharing a leader's: A. goals and values B. competence C. expectations D. personality

A. goals and values

There is a strong tendency for people to resort to whenever they have an advantage in clout if other tactics fail to get results. A. legitimizing tactics B. exchanges C. ingratiation D. rational appeals

A. legitimizing tactics

The process by which an older and more experienced person helps to socialize and encourage younger organizational colleagues is called: A. mentoring. B. networking. C. evaluating. D. consulting

A. mentoring.

A situation in which one's expectations or predictions help determine the very results predicted is referred to as: A. self-fulfilling prophecy. B. fundamental attribution error. C. attribution. D. single-loop learning.

A. self-fulfilling prophecy.

Which of the following are reasons followers need to have a high level of technical competence? A. Followers with high levels of technical competence have a lot of expert power and at times can wield more influence in their groups than the leader does. B. All of these are accurate reasons. C. Research has shown that technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates. D. Individuals with high levels of technical competence may be more likely to be a member of a leader's in-group.

B. All of these are accurate reasons.

Which of the following statements concerning GAPS analysis is accurate? A. There are a total of four steps in a GAPS analysis. B. All of these statements are accurate. C. The last step in a GAPS analysis concerns the standards your boss or the organization has for your career objectives. D. The first step in a GAPS analysis is to clearly identify what you want to do or where you want to go with your career over the next year or so.

B. All of these statements are accurate.

Followers are more likely to use _____ power to change their leader's behavior if they have a relatively high amount of referent power with their fellow co-workers. A. Legitimate B. Coercive C. Reward D. Expert

B. Coercive

According to the New Leader Onboarding Roadmap, you should establish a culture within the first two weeks. A. True B. False

B. False

Convergent thinking is the ability to follow some set of logical steps to arrive at the one correct answer. A. True B. False

B. False

Myers-Briggs Type Indicator (MBTI) is a very popular assessment that categorizes people into one of 3 different personality types. A. True B. False

B. False

One can build an effective relationship with peers by practicing a Theory X attitude. A. True B. False

B. False

In Colin Powell's example, the realization that a fatal accident would have resulted from not double checking the static link represents this element of the spiral of experience. A. Action B. Observation C. Behavior D. Consequence

B. Observation

Which of the following statements concerning perceptual sets is false? A. Perceptual sets can influence any of our senses. B. Perceptual sets are the tendency to perceive everything. C. Feelings can trigger a perceptual set. D. They are the tendency to perceive one thing and not another.

B. Perceptual sets are the tendency to perceive everything.

Theory Y reflects a view that most people. A. need to be coaxed to work productively. B. are intrinsically motivated by their work. C. need to be coerced to work productively. D. are not naturally motivated to work.

B. are intrinsically motivated by their work.

_____ consist of descriptions of various leadership situations and are used as a vehicle for leadership discussions. A. games B. case studies C. role playing D. simulations

B. case studies

Research findings by French and Raven generally indicates that leaders who relied primarily on _________ and __________ power had subordinates who were more motivated and satisfied, were absent less and performed better. A. expert; reward B. referent; expert C. reward; legitimate D. coercive; referent

B. referent; expert

According to the text, a comprehensive and helpful definition of leadership is: A. actions which focus resources to create desirable opportunities B. the process of influencing an organized group toward accomplishing its goals. C. directing and coordinating the work of group members. D. the process by which an agent induces a subordinate to behave in a desired manner.

B. the process of influencing an organized group toward accomplishing its goals.

In survey research by Judith Rosener that identified several differences in how men and women described their leadership experiences, it was found that: A. men's trust in each other tended to decrease more than women when work situations became more professionally risky. B. women helped subordinates develop commitment to broader goals than their own self-interest. C. women influenced others primarily through their organizational position and authority. D. men described their influence in terms of personal characteristics like charisma and interpersonal skill.

B. women helped subordinates develop commitment to broader goals than their own self-interest.

Which of the following statements is true regarding action learning? A. The level of demonstrated effectiveness of action learning programs for leadership development has not kept pace with their use for idea generation. B. Action learning often involves assignment to a work team that addresses real time actual challenges the company is facing. C. All of these statements are true. D. Adults learn best by learning by doing, which is the basic philosophy of action learning.

C. All of these statements are true.

Which of the following is occurring when agents ask targets to participate in planning an activity? A. Personal appeal B. Ingratiation C. Consultation D. Rational persuasion

C. Consultation

What is the advantage of role playing in leadership development? A. Used as a vehicle for leadership discussions. B. Individualized feedback to students through leadership behavior ratings. ment. C. Greater transferability to the workplace. D. Depict the challenges commonly faced in the work environment.

C. Greater transferability to the workplace.

Which of the following statements concerning the reflection component of the AOR model is false? A. A reason for the reflection component to be neglected often may be due to time pressure at work. B. It can provide leaders with a variety of insights into how to frame problems differently. C. Leaders are always aware of the value of reflection in leadership development. D. It is the most neglected component of the model

C. Leaders are always aware of the value of reflection in leadership development.

In perception, the process of assigning underlying causes to behaviors is known as: A. self-fulfilling prophecy B. single-loop learning. C. attribution. D. fundamental attribution error.

C. attribution.

Which of the following is not something a subordinate should do to better understand their superior's world? A. Realize that superiors are not supermen or superwomen; superiors do not have all the answers, and they have both strengths and weaknesses. B. Keep superiors informed about various activities in the work group or new developments or opportunities in the field. C. Try to get a handle on their superior's personal and organizational objectives. D. Create opportunities to meet with their superior's boss to get a handle on how they interact.

D. Create opportunities to meet with their superior's boss to get a handle on how they interact.

Which of the following statements concerning the rational and emotional aspects of leadership is false? A. Aroused feelings can be used either positively or negatively. B. Leaders can use rational techniques and/or emotional appeals in order to influence followers. C. Good leadership involves touching others' feelings. D. Leadership includes actions and influences based only on reason and logic

D. Leadership includes actions and influences based only on reason and logic

Leadership development is enhanced when experience involves the three processes of: A. perception, attribution and learning. B. action, behavior and consequence. C. stopping, looking and listening. D. action, observation and reflection.

D. action, observation and reflection.

The tendency to make external attributions for one's own failures, yet make internal attributions for one's successes is called: A. actor/observer difference. B. fallacy of the single cause. C. fundamental attribution error D. self-serving bias.

D. self-serving bias.

The most ambiguous factor in the interactional framework is: A. spiral of experience B. follower C. leadership vs management D. situation

D. situation