HR EXAM 2

a statement of the tasks, duties, and responsibilities of a job

A job description is:

Error of central tendency

A performance rating error in which the rater is reluctant to give employees either extremely high or extremely low ratings is referred to as a(n):

Competency assessment

An analysis of the sets of skills and knowledge needed for decision-oriented and knowledge intensive jobs is referred as

Changing the person, not the behavior

As an appraiser, one should try to do all of the following EXCEPT:

Validating selection procedures

Developmental purposes of performance appraisal include all of the following EXCEPT:

Replacing conventional learning experiences

E-learning provide all the following benefits except

Criterion deficiency

If an appraisal focuses on a narrow set of results criteria to the exclusion of other important but less quantifiable performance dimensions, the performance management system may suffer from:

Contrast error

If one rates an average employee's performance high because they compared the employee to poor performers, one commits a:

Recency error

If one rates an employee's performance largely on the basis of the employee's recent behavior, one commits a:

Employee's supervisor

In most instances, who is in the best position to perform the function of evaluating an employee's performance?

people who need full-time to satisfy all of their obligations

Job sharing is suited to all of the following EXCEPT:

Performance review and employee's growth plans

The appraisal interview should be divided into two sessions, one each for:

Instructional objectives

The desired outcomes of training programs are formally stated as

Job analysis

The process of obtaining information about jobs by determining their duties, tasks, or activities is called

Nondirective interview

The type of interview that allows the applicant maximum amount of freedom in determining the course of the discussion is the

Just-in-time training

Training delivered to trainees when and where they need it to do their jobs is known as:

Develop organization goals and metrics

What is the first step in the management b objectives (MBO) process?

Submission of application

What is usually the first step in the selection process

Forced distribution method

Which method of performance appraisal requires managers to place a certain percentage of employees into various performance categories?

Applications

Which of the following is not a method to gather job analysis information

Greater overhead costs

Which of the following is not an advantage of telecommuting

Fair Labor Standards Act

has stringent rules requiring the payment of overtime to nonsupervisory employees who work more than forty hours a week

Transfer of training

refers to how well employees apply what they have learned to their jobs