hr final exam continued

Which of the following tests requires an applicant to perform tasks that are actually a part of the work required on the job? a. Job knowledge tests b. Aptitude tests c. Assessment center tests d. Work sample tests

Work sample tests

Which of the following is an enterprise incentive plan? a. A stock option plan b. Merit pay c. The Scanlon plan d. A standard hour plan

a. A stock option plan

_____ is the formal process of familiarizing new employees with the organization, their jobs, and their work units. a. Orientation b. Microlearning c. Dejobbing

a. Orientation

_____ are nonmonetary rewards given to executives. a. Perquisites b. Phantom stocks c. Stock option plans d. Spot bonuses

a. Perquisites

A developmental purpose of a performance review is: a. identifying an employee's strengths and weaknesses. b. making promotion, transfer, and layoff decisions. c. providing a paper trail for possible legal action.

a. identifying an employee's strengths and weaknesses.

The simulation method of training is most appropriate when: a. it is impractical or unwise to train employees on the actual equipment used on the job. b. employees are to be trained in general knowledge. c. learning needs to take place via electronic media. d. large groups of employees need to be trained together.

a. it is impractical or unwise to train employees on the actual equipment used on the job.

The piecework system is less likely to succeed when: a. quality is more important than quantity. b. the job is fairly standardized. c. technology changes are rare.

a. quality is more important than quantity.

In the context of individual incentive plans, under _____, employees receive a certain rate for each unit produced. a. straight piecework b. a standard hour plan c. a differential piece rate

a. straight piecework

Performance review methods can be broadly classified into three categories. These are: a. trait methods, behavioral methods, and results methods. b. trait methods, behavioral methods, and legal methods. c. results methods, compensation methods, and trait methods.

a. trait methods, behavioral methods, and results methods.

An administrative purpose of a performance review is: a. validating selection criteria. b. evaluating goal achievement of employees. c. identifying an employee's strengths and weaknesses.

a. validating selection criteria.

_____ simply collapses many traditional salary grades into a few wide salary groups. a. Codetermination b. Pay rate compression c. Broadbanding d. Salary inversion

c. Broadbanding

Which of the following benefit plans allows individual employees to choose the benefits that are best suited to their particular needs? a. Standard hour plans b. Defined benefit plans c. Cafeteria plans

c. Cafeteria plans

_____ is the degree to which someone is social, active, talkative, and excitable. a. Conscientiousness b. Openness to experience c. Extroversion

c. Extroversion

Identify a difference between health maintenance organizations (HMOs) and preferred provider organizations (PPOs). a. Unlike HMOs, PPOs allow employees to select their doctor of choice from a wider list of physicians. b. Unlike HMOs, PPOs are organizations of physicians that provide a wide range of services to subscribers on a prepaid basis. c. Unlike HMOs, PPOs require employees to pay a small fixed fee called a copay whenever they get medical treatment.

a. Unlike HMOs, PPOs allow employees to select their doctor of choice from a wider list of physicians.

Identify a difference between criterion-related validity and content validity. a. Unlike criterion-related validity, content validity is not expressed as a correlation. b. Unlike content validity, criterion-related validity is the most direct and least complicated type of validity to assess. c. Unlike content validity, criterion-related validity is used when limited samples of employees or applicants are available for testing.

a. Unlike criterion-related validity, content validity is not expressed as a correlation.

_____ is a process that guarantees pension-plan participants will receive their pensions when they reach retirement age, regardless of their employment status at that time. a. Vesting b. Codetermination c. Repatriation d. Gainsharing

a. Vesting

hich of the following is a legally required employee benefit? a. Workers' compensation insurance b. Employee assistance programs c. A sabbatical

a. Workers' compensation insurance

The three factors that influence an employee's performance are: a. ability, motivation, and environment. b. motivation, environment, and attitude. c. attitude, ability, and environment. d. ability, motivation, and attitude.

a. ability, motivation, and environment

The systems approach to training involves four phases. The first phase is a. conducting a needs assessment. b. implementing a training program. c. evaluating the outcomes of a training program.

a. conducting a needs assessment.

The aim of a person analysis is to: a. identifies the employees who need training. b. describes the desired outcomes of a training program. c. determines the exact content of a training program.

a. identifies the employees who need training.

Which of the following is an individual incentive plan that sets incentive rates based on the completion of a job in a predetermined standard time? a. A differential piece rate plan b. A standard hour plan c. Improshare d. Straight piecework

b. A standard hour plan

Which of the following programs permits salespeople to be paid for performing various duties that are not reflected immediately in their sales volume? a. A lump sum merit program b. A straight salary plan c. An employee stock ownership plan

b. A straight salary plan

_____ is a gainsharing program under which bonuses are based on the overall productivity of a work team. a. The Scanlon plan b. Improshare c. An employee stock ownership plan

b. Improshare

Which of the following is true of pay rate compression? a. It is largely an external pay equity concern. b. It means that differences between low- and high-paying jobs decrease. c. The reasons pay rate compression occurs are usually government based than market based.

b. It means that differences between low- and high-paying jobs decrease.

Which of the following statements is true of the Employee Retirement Income Security Act (ERISA)? a. It prohibits employees from suing their employers for misleading them about health and welfare benefits. b. It requires that employees be informed of their pensions and certain other benefits in a manner understood by the average employee. c. It exempts private pension plans from federal regulation, including vesting rules

b. It requires that employees be informed of their pensions and certain other benefits in a manner understood by the average employee.

_____ are payment rates above the maximum of the pay range. a. Blue circle rates b. Red circle rates c. Green circle rates

b. Red circle rates

Which of the following is a difference between structured interviews and nondirective interviews? a. Structured interviews are more likely to involve open-ended questions than nondirective interviews. b. Structured interviews are less likely than nondirective interviews to be attacked in court. c. Nondirective interviews provide a more consistent basis for evaluating job candidates than structured interviews.

b. Structured interviews are less likely than nondirective interviews to be attacked in court.

Which of the following is an advantage of the trait methods of performance evaluation? a. They have a low potential for rating errors. b. They are inexpensive to develop. c. They are useful for employee counseling. d. They are useful for allocating rewards.

b. They are inexpensive to develop.

The extent to which a test measures a theoretical construct, or trait, is known as _____. a. content validity b. construct validity c. criterion-related validity d. concurrent validity

b. construct validity

The extent to which a selection instrument adequately samples the knowledge and skills needed to perform a particular job is called _____. a. predictive validity b. content validity c. reliability

b. content validity

During the performance evaluation of his sales staff, a manager decided to focus only on sales revenue and ignored other important but less quantifiable performance dimensions, such as customer service. This is an example of _____. a. criterion contamination b. criterion deficiency c. calibration

b. criterion deficiency

One of the components of behavior modeling is: a. cross-training. b. learning points. c. programmed instructions.

b. learning points.

The process of choosing individuals who are qualified to fill existing or projected job openings is called: a. mentoring. b. selection. c. downsizing. d. retrenchment.

b. selection

Which of the following is a disadvantage of the straight commission plan? a. It is difficult to compute and understand. b. It has no scope for aggressive selling, which might be needed in highly competitive industries. c. Salespeople are tempted to grant price concessions.

c. Salespeople are tempted to grant price concessions.

Which of the following is a disadvantage of the results methods of performance evaluation? a. They discourage mutual goal setting. b. They have high subjectivity bias. c. They are time consuming to develop and use.

c. They are time consuming to develop and use.

The overall purpose of a task analysis is to: a. identify the individuals who need training. b. examine an organization's environment, goals, strategies, performance, and resources so as to determine what training it should do. c. determine the content of a training program by reviewing the job description and specifications of a particular position.

c. determine the content of a training program by reviewing the job description and specifications of a particular position.

Clauses in labor agreements that provide for quarterly cost-of-living adjustments in wages based on changes in the consumer price index are called _____. a. indemnification clauses b. gold clauses c. escalator clauses

c. escalator clauses

The objective of a competency assessment is to: a. identify the employees who need training. b. examine an organization's environment, goals, strategies, performance, and resources so as to determine what training it should do. c. focus on the set of skills and knowledge employees need to be successful for decision-oriented and knowledge-intensive jobs.

c. focus on the set of skills and knowledge employees need to be successful for decision-oriented and knowledge-intensive jobs.

The degree to which interviews, tests, or other selection procedures result in consistent information about a candidate is known as _____. a. orientation b. validity c. reliability

c. reliability

The difference between situational interviews and behavioral description interviews is that: a. behavioral description interviews are highly susceptible to applicant faking. b. behavioral description interviews are less effective than situational interviews for hiring high-level positions. c. situational interviews focus on hypothetical incidents rather than on actual work incidents.

c. situational interviews focus on hypothetical incidents rather than on actual work incidents.

Correlation coefficients range from: a. 0 to 1.00 b. 0 to 100 c. +1.00 to +100.00 d. -1.00 to +1.00

d. -1.00 to +1.00

Unemployment insurance is part of a national program administered by the U.S. Department of Labor under the Social Security Act and coordinated with the states. Employees who are laid off are generally eligible for up to _____ of unemployment insurance benefits during their unemployment. a. 30 weeks b. 20 weeks c. 36 weeks d. 26 weeks

d. 26 weeks

_____ is a process whereby managers meet to discuss the performance of individual employees to ensure their employee reviews are in line with one another. a. Orientation b. Codetermination c. Dejobbing d. Calibration

d. Calibration

The _____ contains provisions for minimum wage rates, overtime payments, and child labor. a. Minimum Wages Act of 1948 b. Civil Rights Act of 1964 c. Equal Pay Act of d. Fair Labor Standards Act

d. Fair Labor Standards Act

Which of the following is an individual incentive plan? a. The Scanlon plan b. An employee stock ownership plan c. Improshare d. Merit pay

d. Merit pay

_____ is the degree to which someone is intellectual, philosophical, insightful, creative, and curious. a. Conscientiousness b. Agreeableness c. Extroversion d. Openness to experience

d. Openness to experience

Which of the following job evaluation systems uses knowledge, mental activity, and accountability to evaluate executives and managerial positions? a. The BCG matrix b. The job ranking system c. The point system d. The Hay profile method

d. The Hay profile method

In the context of group incentive plans, which of the following incentive plans uses employee and management committees to gain cost-reduction improvements? a. Straight piecework b. Differential piece rate c. An employee stock ownership plan d. The Scanlon plan

d. The Scanlon plan

_____ is a selection decision model in which only the applicants with the highest scores at an initial test stage go on to the subsequent stages. a. The multiple hurdle model b. A Gantt chart c. A compensatory model d. The growth-share matrix

d. The growth-share matrix

In which of the following job evaluation systems are jobs sorted and grouped according to a series of predetermined grades? a. The job ranking system b. The Hay profile method c. The point system d. The job classification system

d. The job classification system

Which of the following is true of defined benefit plans? a. Under these plans, the amount of benefits employees receive on retirement is determined by the funds accumulated in their accounts. b. Employers prefer these plans because they do not have to shoulder all of the responsibility of funding them. c. These plans pose more financial risk for employees than defined contribution plans do. d. Under these plans, the amount employees are to receive on retirement is specifically set forth.

d. Under these plans, the amount employees are to receive on retirement is specifically set forth.

The Family and Medical Leave Act (FMLA): a. applies to employers having 10 or more employees during 20 or more calendar workweeks in the current or preceding year. b. requires employers to make health coverage available to the families of employees upon termination, death, or divorce. c. makes an employee eligible to take leave if the employee has worked for his or her employer for at least 6 months. d. grants an eligible employee up to a total of 12 workweeks of unpaid leave in a 12-month period.

d. grants an eligible employee up to a total of 12 workweeks of unpaid leave in a 12-month period.

The expectancy theory of motivation claims that elements of an employee's compensation package are said to have _____ when the employee's high performance leads to monetary rewards that are valued. a. locus of control b. value c. valence d. instrumentality

d. instrumentality

The most common informal method used to train employees is: a. programmed instruction. b. classroom instruction. c. e-learning. d. on-the-job training

d. on-the-job training

The relationship between the relative worth of jobs and their pay rates can be represented by means of a _____. a. process map b. value stream map c. Gantt chart d. wage curve

d. wage curve