HR Test 2 (found)

The group of persons who are evaluated for selection are called the ________ .

applicant pool

________ refers to the extent to which an employee's thoughts and behaviors are focused on the employer's success.

employee engagement

Which of the following expenses is an example of vacancy costs?

existing employee overtime

External training is rarely conducted because it is more expensive for an employer to have an outside trainer conduct training in areas where internal training resources are limited.

false

Freddie, a U.S. citizen, is an expatriate working in the country of Belize. He must adhere to the same U.S. culture and taxation laws as if he were working in the United States.

false

The acceptance rate is the percentage of applicants hired divided by the total number of people already in the organization.

false

A low-performing, disruptive employee quits his job for reasons not influenced by the employer. The turnover can be classified as ________ .

functional turnover

According to the Equal Employment Opportunity Commission (EEOC) guidelines, which of the following terminology is permissible?

motivation and driven

________ occurs when an employer becomes aware that an employee may be unfit for work but continues to employ the person, and the person injures someone.

negligent retention

Which of the following is an advantage of external recruiting?

new hires are likely to have fewer internal political issues

An applicant for the job of bank loan officer was administered a test which described a scenario of a person applying for a second mortgage. The applicant was given guidelines for making the decision and a list of possible solutions. Such a test is known as a ________ .

situational judgement test

Which of the following exemplifies controllable turnover?

the employee is dissatisfied with his pay

Ralph is undergoing a quality control training program. He is eager to learn new statistical quality control techniques. He is smart and capable, but has difficulty understanding the mathematics involved. Hence, his performance is hampered because he lacks ________ .

??

Which of the following is a disadvantage of utilizing flexible staffing rather than permanent workers?

a. Companies invest less time and effort enhancing individual skills and knowledge

Which statement is true of employers checking the credit history of job applicants?

a. Employers must comply with the federal Fair Credit Reporting Act.

Which of the following tends to happen when managers select their own subordinates?

a. The validity and effectiveness of the process may be questionable.

Which of the following statements about training is NOT true?

a. Training represents a minor expenditure for most employers.

Which of the following expenses is an example of separation costs?

accrued vacation expenditure

________ occurs when trainees perform job-related tasks and duties during

active practice

Which of the following statements is true of job offers?

b. Job offers are often given over the phone and then formalized in a letter.

The idea that past actions may be a good predictor of future actions is the basis of ________ interviews.

behavioral

Learning that combines interactive computer-based lessons and teleconferencing with traditional classroom instruction and simulation is called:

blended learning

Hiring new workers while laying off others is called ________ .

churn

The General Aptitude Test Battery (GATB) is a(n) ________ test.

cognitive ability

Which of the following is a disadvantage of Internet recruiting method over other traditional methods?

companies invest less time and effort enhancing individual skills

Which of the following is the safest and the most effective way to train eye surgeons to use the latest laser technique?

computer simulation

Which of the following is a myth about retention?

d. Developing skills in employees does not benefit the company; it only makes the employees more marketable.

After a famous movie star carried a "Lorna bag" in a movie, the Lorna Handbag Company was overwhelmed by orders for its handbags. Lorna Handbag Company finds itself reeling under acute shortage of employees. Which of the following recruiting efforts will best suit Lorna in hiring the required number of employees in a short period of time?

intensive recruiting

All of the following are methods of outsourcing recruiting EXCEPT:

internet based recruiting

Which of the following is an advantage of Internet recruiting?

it allows applicants to respond quickly to job postings

Which of the following is an example of external recruitment methods?

job fairs

If the training manager of an organization examines grievances, accidents, wastage/scrap, customer complaints, and exit interviews, he or she is analyzing ________ sources of data for training needs assessment.

organization-wide

Application forms, tests, and interviews contain information that help employers determine whether candidates possess certain selection criteria. This information is known as ________ .

predictors

Which of the following is a disadvantage of external recruiting?

recruiters often must evaluate more applications

According to Frederick Herzberg's two factor theory, which of the following examples is classified as motivators?

responsibility

According to Frederick Herzberg's two factor theory, which of the following is an example of hygiene factor?

salary

________ refers to people's belief that they can successfully learn the training program

self-efficacy

Which of the following is the first step in a systematic training process?

training needs assessment

Which of the following is NOT a training category?

training via disciplinary sanctions

"Soft skills" include interpersonal, human behavior, and leadership skills.

true

A growing issue for U.S. firms that hire individuals to fill jobs in other countries is the need for adequate background checks.

true

Cross training occurs when when people are trained to do more than one job—theirs and someone else's.

true

Employee recognition, which is helpful in retention efforts, can be both tangible and intangible.

true

Knowledge management is the way an organization identifies and leverages knowledge to be competitive.

true

Nondirective selection interviews tend to have relatively low selection validity as compared to other interviews.

true

Promotion from within is a form of internal recruitment

true

If compensation is not close, often defined as ________ , turnover is likely to be higher

within 10% to 15% of the market rate