HRM ch 11 concept check quiz

In the context of the tactics used by unions to intimidate management, which of the following occurs when union members agree not to buy the products of a targeted employer?

a boycott

Which of the following statements is true of labor unions in the 21st century

they use the internet effectively to communicate with members across countries

Which of the following is a valid cause for the decertification of a labor union?

worker's disillusionment with the labor union

The process by which managers and union leaders negotiate acceptable terms and conditions of employment for those workers represented by the unions is called ___________.

collective bargaining

which of the following was a weakness of the American Federation of Labor

its focus on accepting only skilled craftsperson for specifically defined jobs

Which of the following is true of the Taft-Hartley Act of 1947?

it conferred on the National Labor Relations Board the power to regulate unfair union practices

Which of the following statements is true of contingent workers

they are considered independent contractors

In the context of unionization in the United States, which of the following labor unions was founded in 1886 and was focused on improved working conditions rather than getting involved in legislative and political activities?

American Federation of Labor

Victor was a labor union president in the 1880s. His union represented various small craft unions. Victor rarely got involved in legislative and political activism. Instead, he put his efforts into improving working conditions and acquiring more beneficial labor contracts. In the given scenario, Victor was most likely the president of the:

American federation of labor

Which of the following statements is true of the negotiation process while formulating labor agreements

Effective negotiation involves finding an overlap between the demands and expectations of organizations and unions in the bargaining zone

which of the following acts was passed in 1935 and gives workers the legal right to form unions, to bargain collectively with management, and to engage in group activities such as strikes to accomplish their goals

The Wagner Act

The employees of Laclin, a popular personal care products manufacturing company, have decided not to use any of the company's products for at least 5 months. They have also advised their family members and acquaintances to do likewise. This tactic adopted by the employees to show their resentment toward the company's wage reduction policies is referred to as _____.

a boycott

The negotiations between management and the newly formed labor union of Bluspart Inc., an automobile manufacturer, reach an impasse. Both parties fail to agree on crucial issues such as wages, employee benefits, and safety standards. Following this, the management shuts down the assembly unit, thereby restricting the employees from entering the workplace unless they agree to the terms laid down by management. In the given scenario, which of the following tactics is Bluspart Inc.'s management using to pressure the employees?

a lockout

The workers of Stollon Inc., a manufacturing company, unanimously decide to work at a leisurely pace, spending most of their time on tea breaks and chatting. They also take longer lunch breaks than usual. The workers do this in order to protest against the company's new layoff strategy. In this scenario, which of the following tactics are the workers using to protest against management?

a slowdown

in the context of union security agreements, which of the following agreements allows a nonunion member to be hired, although he or she must join the union within a specified time to keep his or her job

a union shop agreement

The employees of Plummington Corporation, a mining company, work in a hazardous environment without using adequate safety gear. The labor union's negotiations with management to improve workplace safety have not been successful. Following the death of an employee in a mine explosion, the other employees abruptly stop all production activities. They do not consult the union or the management despite a binding labor agreement still in effect. In this scenario, which of the following tactics are the employees of Plummington Corporation using to protest against the management

a wildcat strike

When the negotiations between management and the workers of Grensen Inc., a multinational company, reach an impasse, they both decide to call in a third party to resolve the matter. Despite their differences, they make a prior agreement to accept the recommendations made by the third party. In the given scenario, the management and the workers of Grensen Inc. are using ______________ to resolve the impasse.

arbitration

Which of the following is a new trend in bargaining perspectives between labor unions and management?

bargaining situations are often characterized by demands for improved job security

In the context of the steps involved in forming a union, the specifically defined group of employees who are eligible for representation by the union is referred to as the ___________.

bargaining unit

Which of the following is a similarity between mediation and arbitration

both require a neutral third party to propose an acceptable agreement.

Which of the following is a method in which the parties involved in negotiation bargain until impasse and then the two parties' ultimate terms are submitted to a third party

final-offer-arbitration

The first step in the unionization process is to

generate interest in unionization among the employees of an organization.

Which of the following is a major reason for the lack of global competitiveness by automakers in the United States

high labor costs

In the context of the parameters for collective bargaining, which of the following includes wages, working hours, and benefits and must be included as part of the collective bargaining if either party expresses a desire to negotiate one or more of them?

mandatory items

In the context of resolving impasses, which of the following occurs when a neutral third party listens to and reviews the information provided by both sides involved in a negotiation, makes an informed recommendation, and provides advice to both parties about what he or she believes should be done?

mediation

In the context of resolving impasses between a labor union and management, which of the following occurs when workers represented by the union march at the entrance to the employer's facility with signs explaining their reasons for striking?

picketing

which of the following statements correctly reflects a shift in the nature of modern labor unions?

there has been a decline in union membership in the United States due to aggressive antiunionization strategies undertaken by companies

The union members of Florasis Corporation, a tiles manufacturing company, are not able to negotiate a satisfactory contract with the company's management during the bargaining process. As a result, they stage a protest. During the protest, union members frequently march to the entrance of the company with placards in their hands in an attempt to intimidate the management. In the given scenario, which of the following tactics is being used by the union members to meet their demands?

picketing

Early American unionists were less concerned with

social issues

In the context of collective bargaining, an organization's desire to have a zero increase in wages and benefits as the outcome of the bargaining is known as management's _______________.

target point

Which of the following acts was passes in the year 1959 and focused on eliminating various unethical, illegal, and undemocratic union practices

the Landrum-Griffin Act

In the context of unionization in the United States, which of the following labor unions was founded in the late 1930's and was focused on organizing employees by industry, regardless of their craft, skills, or occupation ?

the congress of industrial organization

US labor unions in current times oppose

the exportation of jobs to low-paying countries.

which of the following statements is true of the collective-bargaining process?

the goal of this process is to produce agreement on a binding labor contract that will define the employment relationship for a specified period of time

In the context of collective bargaining, management's resistance point refers to:

the maximum increase in wages and benefits the management is willing to provide

In the context of union security agreement, a closed shop refers to a

workplace in which only workers who are already union members may be hired by the employer

In the context of labor and management issues, a situation in which one or both parties believe that reaching an agreement is not imminent is known as a(n) _____.

impasse

which of the following statements is true of the Cordwainer doctrine

it declared that labor unions were in restraint of trade and thus illegal

which of the following statements is true of the Knights of Labor

it expanded its membership to include workers in many difference fields

Which of the following statements is true of the Landrum-Griffin Act

it prohibits convicted felons from holding nation union office

which of the following statements is true of a labor union

it works toward achieving job-related goals such as acquiring higher wages

which of the following agencies was established to administer the provisions of the Wagner Act

the national labor relations board

Bruce Wang, an employee at Kknox Inc., a small apparel manufacturing company, has been elected by the members of the local union to act as a mediator between the management of the company and the union members in case of disputes. Bruce conveys the demands of the union to the management and also informs the union members about company policies. In the given scenario, Bruce Wang is:

the shop steward of the local union at Kknox Inc.

Which of the following is a condition that must be met for the decertification of a union to occur

the union must have served as the official bargaining agent for the employees for at least 1 year

which of the following statements is true of craft unions

they limited themselves to representing groups of workers who performed common and specific skilled jobs