HRM CH1

To implement a successful talent management program, HR practices must do which of the following?

be aligned with business needs support the company's business goals

What are the most important incentives that companies can offer employees for their contributions to the company?

benefits interesting work pay

In the United States, 46.5 million job openings are projected to occur by 2026. The majority of these openings will be due to which of the following? (Select all that apply.)

Workers retiring from the workforce, workers switching careers

knowledge workers

employees who are of value because of the knowledge they possess

Which of the following are trending legal issues regarding employment that the HRM function should be aware of?

employment of illegal immigrants the use of arbitration agreements classification of workers as independent contractors or full-time employees

Which of the following activities are performed by HR generalists? (Select all that apply.)

labor relations recruiting benefits administration

Talent Management

a systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers

A company is considered agile when it does which of the following?

anticipates and adapts to change

The HRM dimension of compensating human resources deals specifically with which of the following?

creating pay systems rewarding employee contributions providing employees with benefits

A statement used to communicate company values, how those values affect employees, and how the employee experience reflects those values, is called a(n) ______.

employee value proposition

Skills such as problem solving, communicating clearly, and establishing positive peer relationships are considered ______ skills.

soft

Which metric allows managers to assess company performance based on how well stakeholders' needs are met?

the balance scorecard

The triple bottom line

simultaneous delivery of positive results for people, planet, profit

Which economic and demographic changes are leading companies to focus more on HR practices? (Select all that apply.)

slow population growth people aging out of the workforce the creation of new jobs

Companies use attitude or opinion Blank to measure employee engagement.

surveys

Which term refers to a company's ability to meet its needs without sacrificing the ability of future generations to meet their needs?

sustainability

What is the objective of the Six Sigma process?

to fulfill customers' needs in a timely manner

Lean thinking includes which of the following?

training workers how to do new things

Which of the following are true of change in the business world?

In today's fast-cycling business atmosphere, change cannot be avoided. It refers to the undertaking of a new concept or behavior by a company.

The process of exporting jobs from developed to less developed countries is called ______

Offshoring

Employees in today's economy want which of the following from the company that they work for?

an accommodating work schedule monetary motivation

employee engagement

an individual's involvement, satisfaction, and enthusiasm for work

Which technological advancement involves the autonomous querying of data to identify trends and patterns that influence future searches?

artificial intelligence

Which of the following refers to the demonstration that human resources practices have a positive influence on the company's bottom line or key stakeholders?

evidence-based HR

Shared Service Model

A way to organize the HR function that includes centers of expertise, service centers, and business partners.

Which term refers to everything that influences employees' daily lives inside and outside of the workplace?

Employee experience

Which of the following occupational groups is projected to grow the fastest through 2026?

Healthcare support

Which of the following are true of change in the business world? (Select all that apply.)

In today's fast-cycling business atmosphere, change cannot be avoided. It refers to the undertaking of a new concept or behavior by a company.

intangible assets

Include human capital, customer capital, social capital, intellectual capital

Globally, employers are facing a shortage of employees with which of the following skill sets? (Select all that apply.)

STEM skills, soft skills

Which of the following refers to measuring, analyzing, improving, and controlling processes so that they are brought within narrow quality standards?

Six sigma process

What is the term used for the systematic planned strategic effort to attract, retain, develop, and motivate skilled employees and managers?

Talent management

Why do knowledge workers have many job opportunities?

They have acquired information important to prospective employers. They have skills that are in demand.

STEM skills

an educational focus on science, technology, engineering, and math that is deemed important because the skills and knowledge in each of these disciplines are essential for student success in life and deeply intertwined in the real world

A way to organize the HR function that includes centers of expertise, service centers, and business partners is called ______

A shared service model

The Sarbanes-Oxley Act of 2002 sets strict rules regarding ______

Company actions

What is the term that describes a company's ability to maintain and gain market share in its industry?

Competitiveness

The concept of doing more with less effort, time, equipment, and space while giving customers what they want is called ______.

Lean thinking

Companies are starting to calculate health care premiums for workers based on their participation in ______ programs, although the legality of some of these practices is still being discussed.

Wellness

When a company uses nontraditional employment to address the majority of its service and product demands, it is said to be ______.

competing in the gig economy

As part of the area of assessment and development, HRM addresses ______

creating a supportive work environment for employees

learning organization

embraces a culture of lifelong learning, enabling all employees to acquire and share knowledge continually

Which of the following helps companies retain and attract talent by communicating to employees the kind of workplace experience they can expect?

employee value proposition

nontraditional employment

includes the use of independent contractors, freelancers, on-call workers, temperary workers, and contract company workers

An increasing number of jobs in the professional and service sectors indicates that ______ is a valued skill for workers in today's economy.

knowledge

A company that enables all employees to continually acquire and share knowledge is called a(n) Blank organization.

learning

Creating a positive environment for human resources involves which of the following?

linking HRM practices to the company's business objectives ensuring that HRM practices comply with state, local, and federal laws designing work that motivates employees

To allow employees to make their greatest possible contribution to company productivity and competitiveness, HR needs to do which of the following?

manage both internal and external environmental factors

In companies that are expanding in global markets, HRM practices specifically need to be aligned with which of the following?

management of employees in separate countries cultural factors in the other countries

The HRM dimension of assessment and development of human resources deals specifically with which of the following?

measuring employee's performance identifying the work interests and goals of employees preparing employees for future work roles in the company

According to information from the U.S. Bureau of Labor Statistics, which of the following statements about the U.S. labor force and employment is correct?

more than three quarters of jobs are in the service sector

Based on work by the U.S. Bureau of Labor Statistics, which of the following industries are projected to add no jobs between 2016 and 2026? (Select all that apply.)

production and forestry agriculture

Which of the following are factors that influence human resources requirements?

retirements customer needs for new products or services promotions

The balanced scorecard depicts a company's performance from the perspectives of which of the following?

shareholders customers workers

Which of the following relates specifically to the HR professional's competencies of technical expertise and practice?

staying abreast of laws pertaining to work and labor and applying them to the company

According to a survey conducted by the Society for Human Resource Management, the primary activities for HR professionals involved performing ______.

the hr generalist role

What are ways that the HRM can increase the value of a company's intangible assets? (Select all that apply.)

training employees hiring educated employees compensating employees appropriately

The HRM dimension of acquiring and preparing human resources deals specifically with which of the following?

training employees recruiting employees selecting employees