HRM Chapter 4

The degree to which carrying out the work activities required by the job results in the individual being given direct and clear information about the effectiveness of his or her performance is known as:

c. feedback.

The process of obtaining information about jobs by determining their duties, tasks, or activities is called:

c. job analysis.

When a job analyst doubts the accuracy of information provided by employees, he or she should obtain additional information from all of the following EXCEPT:

c. job analysts from a different organization.

An organization-specific list of tasks and their descriptions used as a basis to identify components of a job is known as:

c. task inventory analysis.

Job analysis is called the cornerstone of HRM because:

c. the information it collects serves many HRM functions.

The American with Disabilities Act requires that job duties and responsibilities must be:

a. essential job functions for job success.

A job analysis approach that utilizes an inventory of the various types of work activities that can constitute any job is known as:

a. functional job analysis.

Job data may be obtained in all of the following ways EXCEPT from:

a. guidelines on employee selection procedures.

Discrepancies between the knowledge, skills, and abilities of a jobholder and the KSAOs required for the job can be remedied by:

a. training.

Which of the following is NOT a method to gather job analysis information?

b. Applications

A statement of the knowledge, skills, and abilities required to perform a job is called a:

b. job specification.

A job analysis method by which important job tasks are identified for job success is known as:

b. the critical incident method.

_____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being.

c. Ergonomics

_____ is a field of study concerned with analyzing work methods and establishing time standards.

c. Industrial engineering

Under which method of analyzing jobs would you videotape jobs for later study?

c. Observation

Which popular method of job analysis was pioneered by the U.S. Air Force?

c. Task inventory analysis

A job specification is:

c. a statement of the knowledge, skills, and abilities required of a person to perform a job.

Based upon the work of Hackman and Oldham, which of the following is NOT one of the five core job dimensions related to psychological states?

d. Task isolation

A job description is:

d. a statement of the tasks, duties, and responsibilities of a job.

In a fast-moving environment where job analysis must accommodate change, many organizations may adopt a _____, where the emphasis is on characteristics of successful performers rather than standard duties.

d. competency-based analysis

The objective of the critical incident method of job analysis is to:

d. identify critical job tasks.