HRM chapter 5

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_____ is a way of delivering content to learners in small, very specific bursts. With such learning, individuals are in control of what and when they're learning.

Microlearning

Which generational cohort tends to prefer blended learning?

Millennials

Which of the following statements is most true of Traditionalists?

Most Traditionalists are now in retirement.

_____ review meetings are meetings between a manager and employee during which the employee's performance is discussed, and improvement goals are agreed upon.

Performance appraisal

A(n) _____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.

action plan

Explicit knowledge _____.

can be managed by a knowledge management system

Which of the following instances call for training with an emphasis on far transfer?

creating a new product

A curriculum covers more specific learning objectives and addresses a more limited number of competencies than a course or program.

false

A metaphor is a device, such as a pattern of letters, ideas, or associations, that assists in remembering something.

false

Content curation refers to creating a group of pictures that tell a story.

false

Fan-type seating is ineffective for training that includes trainees working in groups and teams.

false

Incorporating novelty and fun into a training course can promote learner engagement, but may have little effect on helping learners commit training content to memory.

false

It is generally considered best practice to use slang and sports analogies when training groups of trainees from different cultural backgrounds. Doing so helps to promote fun in the learning environment, and such strategies can serve as useful mnemonic devices.

false

To encourage self-management, it is important to emphasize that lapses are typically the result of personal failure.

false

Using "HOMES" to remember the five Great Lakes (Huron, Ontario, Michigan, Erie, and Superior) is an example of concept map.

false

Effective knowledge sharing is most likely when employees _____.

have easy access to information in the context of their jobs

A(n) _____ refers to a memory tool to encode difficult-to-remember information in a way that is much easier to remember.

mnemonic

In training, the greatest level of support that a manager can provide is to _____.

participate in training as an instructor

A request for proposal (RFP) is a document mainly used to identify _____.

potential vendors and consultants for training services

Which term refers to a group of two or more trainees who agree to meet to discuss their progress using learned capabilities on the job?

support network

Which of the following is a concern in organizations regarding the loss of explicit and tacit knowledge?

the retirement of Baby Boomers

Low levels of opportunity to perform may indicate that _____.

training content is not important for the employee's job

Traditional classroom-type seating makes it difficult for trainees to work in teams.

true

Which of the following statements is true of lesson plans?

They include the sequence of activities that will be conducted and identify administrative details.

Which of the following statements is true of near transfer?

Trainees should be encouraged to focus on important differences between training tasks and work tasks.


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