HRM FInal EXAM Ch 5-8

Which of these questions can be safely asked in an interview? Are you legally eligible for employment in the U.S.? How long ago did you graduate from college? Can your spouse watch your children if you need to work evenings? Which church or community organizations do you belong to? How much sick leave did you take at your last job?

Are you legally eligible for employment in the U.S.?

Tosi is interviewing for a managerial job with a global manufacturer. He has been screened and has completed the application form. Now he is in a group with 4 other candidates, making a stick model of a new product. Later today he is scheduled for a personality test. These activities identify which stage of the selection process?: Work sampling Comprehensive interview Assessment center Physical characteristic evaluation No stage. They are just waiting

Assessment center

Which type of interview is best in determining how a candidate might resolve future job issues? Unstructured One-on-one Directive Behavioral Stress

Behavioral

The onboarding process refers to all of the following EXCEPT Helping employees adapt to their new organizations. New employee orientation. Retraining workers with obsolete skills. Reducing turnover by helping new hires adjust to organizational culture. Setting up direct deposit for pay and competing insurance forms.

Retraining workers with obsolete skills.

Which in true of online interviews? Growth is slow due to unreliable technology. Scheduling online interviews is more difficult. Software that support real-time, one-on-one interviews is available. It is used primarily by smaller companies with smaller recruiting budgets. Consistent comparisons between applicants is more difficult.

Software that support real-time, one-on-one interviews is available.

Which of the following is not a law affecting employee rights? The Privacy Act. The Drug-Free Workplace Act. The Fair Credit Reporting Act. The Fairness in Employment Act. The Employee Polygraph Protection Act.

The Fairness in employment act

Who should make the actual hiring decision? The HR manager The general manager The recruiter The manager in the department where the vacancy exists The compensation and benefits manager

The manager in the department where the vacancy exists

Which of the following may offer some protection against termination for comments about an employer on a personal social media account such as Facebook or Twitter? The National Labor Relations Board The WARN Act The Privacy Act Employee Polygraph Protection Act Employee Rights Act

The national labor relations Board

What is the purpose of conducting a credit report on a job candidate? To assess the individual's character and general reputation. To maintain compliance with the Privacy Act of 1974. To maintain compliance with the Fair Credit Reporting Act of 1971. To eliminate the need for drug or polygraph testing. To ensure that the applicant is a U.S. citizen.

To assess the individual's character and general reputation.

Comparing employee development to employee training, Training focuses on existing work groups. Development focuses on work group formation. Development is used for indoctrination. Training is required for metamorphosis. Training focuses on current job skills. Development focuses on personal growth. Training is Intranet-based. Development uses Internet technology. Training is more complex than development.

Training focuses on current job skills. Development focuses on personal growth.

A comprehensive interview is used to assess a candidate's motivation, values, ability to work under pressure, and ability to fit in with the organizational culture. T/F

True

Inconsistent disciplinary actions lead to low morale, anxiety and low productivity. T/F

True

Job rotation moves employees horizontally or vertically to expand their skills, knowledge, or abilities. T/F

True

Post-training performance methods evaluate training programs based on how well employees can perform their jobs after training. T/F

True

Successful recruiting efforts are indicated by all of these outcomes EXCEPT: Turnover increases. Training costs go down. More job seekers know about available jobs. The applicant pool is increasingly diverse. More job offers are accepted when they are offered to applicants.

Turnover increases.

Which of the following is not true regarding workplace security?: Workplace security has become a critical issue for employers. Workplace security is defined as actions on behalf of an employer to ensure that the employer's interests are protected. Workplace security issues have become less prevalent in U.S. organizations over the last five years. Smart badges have advanced technology that allow employers to track employees' movements. Most large companies monitor their employees' email and Internet usage.

Workplace security issues have become less prevalent in U.S organizations over the last five years.

Discipline generally follows the typical sequence of the following four steps: suspension, written verbal warning, dismissal, written warning. dismissal, suspension, written warning, written verbal warning. written warning, suspension, written verbal warning, dismissal. written verbal warning, written warning, suspension, dismissal. suspension, written warning, dismissal, writing verbal warning.

Written verbal waning, written warning, suspension, dismissal.

Which method tends to generate more likely acceptance from applicants and once employed have a higher job survival rate? Online recruiting. Executive search firm. Employee referral. Newspaper. Online posting.

employee referral

Which of the following is NOT an element of Performance Improvement Plans? Document performance issues. Develop an action plan. Meet with employee. Employee surveillance. Follow-up.

employee surveillance

Reserch studies suggest that: honesty tests are not reliable. honesty tests are very expensive to administer. a small number of companies in the United States are using honesty tests to screen applicants. honesty tests can be effective devices to screen applicants. honesty tests are not valid.

honesty tests can be effective devices to screen applicants.

Studies of realistic job previews show that they: increase turnover and increase acceptance rates. reduce turnover and reduce acceptance rates. challenge even the best HR professionals to explain the discrepancies. reduce turnover without lowering acceptance rates. reduce participation rates among majority applicants.

reduce turnover without lowering acceptance rates.

How can an employer monitor an employee's use of company equipment such as phones and email without violating the Electronic Communications Privacy Act of 1986? By having a written policy that allows employees to use employer property such as a laptop or cell phone for personal use only during nonworking hours. By requiring all employees to submit passwords on a regular basis. By prohibiting the inclusion of confidential information on equipment provided by the employer. By having a written policy that states that property of the employer is to be used for business only. By requiring all company property to be left at the company during non-work hours.

By having a written policy that states that property of the employer is to be used for business only

All of the following are part of new employee orientation EXCEPT: Learning the organization's history. Communicating with applicants following the interview to maintain interest in the organization. Tours of the organization. Reduce anxiety that new hires feel. Communicate HR policies.

Communicating with applicants following the interview to maintain interest in the organization.

Which of the following is NOT a constraint on recruiting efforts? Organizational image. Job attractiveness. Internal organizational policies. Cultural Influence. Recruiting costs.

Cultural influence

An organization looking for a new executive vice president with strong financial management skills is most likely to use: A blind box advertisement in the New York Times or Wall Street Journal. Employee referrals. Company website. Executive search firms. Job fairs.

Executive search firms.

Leadership plays a minor role as an organization moves to become a learning organization. T/F

False

Recruiting should take place prior to creating job descriptions in order to match the job to the talent. T/F

False

Response rates to advertisements are influenced by which of the following variables? Labor market conditions, ad placement, company reputation. Skill level of the workforce, skill level in the organization, prestige of the journal. Identification of the organization, labor market conditions, the degree of specification of job requirements. Salary, season, skill. Identification of the organization, location of the organization, language and cultural diversity.

Identification of the organization, labor market conditions, the degree of specification of job requirements. Salary, season, skill.

When applicants dress up, use good manners and try to win over the interviewer, they are using: Interviewer bias. Realistic job previews. Impression management. Perception mismanagement. Organizational fit.

Impression management.

The most effective external recruiting sources are: Professional organizations Employment agencies Schools and colleges Advertisements It depends on the needs of the organization

It depends on the needs of the organization

Which is NOT an advantage of a promote-from-within policy? It reduces external applications. Low cost per hire. Reduces orientation costs. Builds employee morale. Promotes good public relations.

It reduces external applications

Jeremiah owns a ski instruction school in the Berkshire Mountains, a dog training academy in Connecticut, and an investment house in Boston. He just told Chet, one of his most promising investment managers, to run the dog academy for six months. What technique is Jeremiah using? Simulation Adventure training Job rotation Virtual reality Assistant-to position

Job rotation

Characteristics of social media recruiting includewhich of the following: Effective recruiting but with significantly higher cost per hire. Facebook, LinkedIn and Instagram are among the least effective. It's difficult to communicate organizational culture on social media. Job seekers use social media sites to compare employee comments with recruiter claims. Social media recruiting takes more time to produce candidates than other recruiting methods.

Job seekers use social media sites to compare emploueee comments with recruiter claims

Application forms typically include all of the following EXCEPT A statement giving the employer the right to dismiss an employee for falsifying information. A statement that employment is not guaranteed. Permission for the employer to obtain previous work history. Name, address, and telephone number. Marital status.

Marital status.

Raymond, a new employee at XYZ, Inc., has become comfortable with the values and norms of his organization. Raymond is in what stage of the socialization process? Postarrival stage Maturity stage Encounter stage Metamorphosis stage. Insider stage

Metamorphosis stage.

Why do organizations conduct background checks on potential employees? To identify good work team opportunities. To comply with ADA regulations for reasonable accommodation. The FLSA requires credit history on all hourly workers. Past behavior is a good predictor of future behavior. Most internal investigators have been reassigned from line responsibilities.

Past behavior is a good predictor of future behavior.

Which of the following is NOT an example of employee development activities: Committee assignments. Performance-based evaluation. Assistant-to positions. Games. White-water rafting.

Performance-based evaluation.

When it comes to networking, what is an "elevator pitch"? A replacement for a cover letter when sending a resume A networking opportunity within a professional organization A skills summary found on your LinkedIn site A 30 second personal message about your goals and qualifications An appeal to friends and colleagues to refer you to open positions

A 30 second personal message about your goals and qualifications

John is putting together an employee handbook. One thing John should NOT include in the handbook is: A paragraph that tell employees that as long as performance is satisfactory, they will be retained. A chapter on the history of the company. The work rules of the company. The appeals process for a disciplinary infraction. How to accrue vacation time.

A paragraph that tell employees that as long as performance is satisfactory, they will be retained.

Over two-thirds of all U.S. organizations use some form of drug testing. Which of the following is NOT true regarding substance abuse in the U.S. workplace? Substance abusers are 10 times more likely to miss work. 20 percent of employers saw increased productivity after implementing a drug testing policy. Applicants who test positive for substance abuse cannot be dropped from consideration. Applicant drug testing is usually done after conditional job offers due to the expense. Substance abusers are about a third less productive than non-users.

Applicants who test positive for substance abuse cannot be dropped from consideration.