Human Relations Final

Grapevine is best described as a gossip network that produces false information

False

One of the characteristics of creative people is that they are more motivated by extrinsic factors

False

Self-esteem is the way you conceive of or see yourself

False

Stress causing events are always negative and detrimental to one's health.

False

The amount of creativity allowed, the degree of responsibility, and the satisfaction of helping others are the extrinsic rewards of a job

False

The more stressors you encounter, the more comfortable you feel at adapting to new is:

False

When people communicate on the gut level in work environments, it translates into greater efficiency and productivity throughout the organization.

False

When people refer to attitudes, they are referring to values.

False

Working with and managing low conformers require a special capacity for patience and good will

False

Which of the following is the last stage of the group development process in which the group performs meaningfully

Formalizing?

Which of the following is a disadvantage associated with conformity?

Groupthink

Which of the following characteristics has been shown to be most important to creativity?

Intuition

Which of the following statements is true about human Relations?

It includes a desire to understand others and their talents and abilites

Which of the following is true of an intrinsic reward?

It is the internal feeling of satisfaction one gets from one's job.

Which of the following is true about the Johari Window

It is the technique for self-understanding that illustrates the ways of relating to others

Which of the following best describes cognitive appraisal?

It is your "thinking evaluation" of an event or situation

Which of the following statements is true of an inner conflict?

It primarily involves values, loyalties, and priorities.

In the context of decision making, what does "second right answer" refer to?

It refers to a decision-making method in which people get rid of the stumbling block that prevents them from looking for more than one solution.

The study of human Relations becomes important because:

It renews emphasis on working groups

In the context of defensive behavior, a person who uses the ___approach appears to be shutting down:

Passive-aggressive

____are your thoughts or beliefs about specific groups of people.

Prejudices

The distance of physical space that you maintain between other people and yourself is known as_____.

Proxemics

Which of the following statements is true about red flag words?

Red flag words bring an immediate emotional response

Seeing yourself as being efficient in a particular field is an example of:

Self-effacing

Your____is the way you truly feel about yourself

Self-image

According to the founders of the emotional intelligence (EI), which intelligence allows you to understand the politics of your own workplace?

Social Awareness

Which of the following is an example of a chronic stressor?

The anger felt at being discriminated against because of your gender

Employees resist change because

The companies typically support the change agent, the person responsible for an organizational change effort.

Task maturity pertains to:

The possession of the skill set required for the job at hand

A self-fulfilling prophecy is best described as:

The tendency for a prediction to actually occur once it is believed

Which of the following is a common characteristic of major life changes that affect people?

These changes happen regularly to everyone

All attitudes have three parts: What you think, feel, and do.

True

Codes of ethics are based on the principle les of justice

True

Intelligence is exclusively based on a person's reasoning ability

True

Leaders cannot have authority without gaining power

True

Procrastination is one cause of underutilization of time

True

The two sets of behaviors now considered the most important for new job applicants are communication skills and human Relations abilities

True

Your attitude towards people are the result of the beliefs and feelings you have about yourself and about other people

True

Your attitudes towards people are the result of the beliefs and feelings you have about yourself and about other people:

True

What are the instrumental values?

Values that reflect the ways you prefer to behave

Which of the following questions forms the basis for the categorical imperative?

What would the world-or my company- be life if everyone were to do this?

What is meant by task significance?

A workers perception that the task directly affects other people's work or lives.

Ethics

Addresses the deeper issues of fairness, equity, and compromise.

Morale is defined as the overall mood of an individual or group based on

Attitudes and satisfaction

Nonconversation is a way to describe the amount of actually conversation in

Cliché conversation

Which of the following styles of conflict management is necessary for a win-win solution?

Collaboration