Human Resources Final

The fees charged by search firms can range anywhere from ____ percent of the annual salary for the position to be filled. 1. 5 to 20 2. 25 to 40 3. 45 to 60 4. 75 to 100

2. 25 to 40

T/F If rates of pay are high, thereby creating a large applicant pool, organizations may choose to raise their selection standards

True

T/F Most organizations require application forms to be completed because they provide a fairly quick and systematic means of obtaining a variety of information about the applicant

True

T/F Subordinate appraisals should be used primarily for development purposes

True

T/F The two preconditions for learning are employee readiness and motivation

True

T/F Validity refers to what a selection procedure measures and how well it measures it

True

T/F While the overall selection process is the responsibility of the HR department, line managers often make the final decision about hiring personnel into their unit.

True

T/F Effective trainers are often enthusiastic, humorous, have interest in the training itself, and demonstrate knowledge of the subject

True

T/F The goal of training is to contribute to the organization's overall objectives

True

The results of a validation study are usually reported in the form of a: 1. Correlation coefficient 2. Validity indicator 3. Scale from 1 to 10 4. Standard deviation

1. Correlation coefficient

Determining whether or not performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as: 1. Personal analysis 2. Demographic analysis 3. Individual analysis 4. Group and individual analysis

1. Personal analysis

Which of the following is inappropriate on an application form? 1. Asking the applicant to provide high school, college, and post-college attendance 2. Asking the applicant to disclose any prior arrests 3. Asking the applicant to provide names, addresses, and phone numbers of references 4. Asking the applicant to provide all work experience

2. Asking the applicant to disclose any prior arrests

When the organization pays wages that are relatively equal to that of other employers for similar work, this is the basis of: 1. Comparable worth 2. External equity 3. Compensable factors 4. Equal pay

2. External equity

Which system of job evaluation is being used when cards that list the duties and responsibilities of the job are arranged by raters in order of the importance of the job? 1. Point method 2. Job ranking 3. Job grade system 4. Factor comparison method

2. Job ranking

Freedom from criterion deficiency of performance appraisals refers to the extent to which: 1. Standards relate to the overall objectives of the organization 2. Standards capture the entire range of an employees responsibilities 3. Individuals tend to maintain a certain level of performance over time 4. Factors outside the employee's control can influence performance

2. Standards capture the entire range of an employees responsibilities

In most instances, who is in the best position to perform the function of appraising an employee's performance? 1. Someone from the HR department 2. The employee's supervisor 3. The employee 4. Co-workers

2. The employee's supervisor

Private employment agencies: 1. Commonly charge a flat placement fee 2. Commonly charge only the employer a fee 3. Commonly specialize in providing services for a specific occupational area 4. Commonly provide services only to college graduates

3. Commonly specialize in providing services for a specific occupational area

A performance-rating error in which the appraiser tends to give employees either unusually high or unusually low ratings is referred to as a: 1. Recency error 2. Error of central tendency 3. Leniency or strictness error 4. Halo error

3. Leniency or strictness error

Training given for one ten hour period instead of five two hour periods is an example of: 1. Part learning 2. Distributed learning 3. Mass learning 4. Active learning

3. Mass learning

If you were responsible for developing a training program, your first step should be to: 1. Create a suitable training environment 2. Select the proper training method 3. Determine the knowledge in the group 4. Determine the specific instructional objectives

4. Determine the specific instructional objectives

Which of the following is an example of a nonfinancial compensation: 1. Bonuses 2. Commissions 3. Health insurance 4. Employee recognition programs

4. Employee recognition programs

The federal civil service job classification system uses which type of job evaluation system? 1. Point method 2. Job ranking 3. Factor comparison method 4. Job classification system

4. Job classification system

Administrative purposes of performance appraisal include all of the following except: 1. Determining promotion candidates 2. Evaluating training programs 3. Documenting personal decisions 4. Providing performance feedback

4. Providing performance feedback

T/F Criterion contamination occurs when correlations between two raters of an employee are inconsistent

False

T/F Explaining the goals and objectives of the training program to trainees has little impact on the interest, understanding, and effort they direct toward the training.

False

T/F Most performance appraisals focus on long-term improvement, rather than short-term achievements

False

T/F Similar-to-me error, like contrast, results in less than accurate performance ratings, but would not be considered discriminatory

False

T/F Reaction measures to evaluate training typically focus on the entertainment value of the training program.

False

Public employment agencies may help employers by providing all of the following services except: 1. Employment Testing 2. Human Resource Planning 3. Job Analysis 4. Community Wage Surveys.

Human Resource Planning