Human Resources QUIZ 1

________ is the right to make decisions, to direct the work of others, and to give orders.

Authority

Which of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?

Manager

Jolene, a manager, delegates the authority for a project to Lee, her subordinate. Jolene is most likely involved in which function of the management process?

Organizing

The basic functions of the management process include all of the following EXCEPT ________.

Outsourcing

Claire spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Claire spend most of her time?

Planning

Which of the following includes five basic functions—planning, organizing, staffing, leading, and controlling?

The management process

Ralph works in the HR department and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Ralph is most likely holding the position of:

compensation manager

Larry, a manager at a commercial real estate firm, has established a monthly sales quota for his sales team. Which basic function of management best describes Larry's actions?

controlling

________ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad

globalization

What term refers to the knowledge, skills, and abilities of a firm's workers?

human capital

Which of the following describes one of the most significant demographic trends facing the U.S. workforce?

increased number of aging workers

Gerard is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks. Gerard is most likely a ________.

line manager

In the management process, which of the following is an activity associated with the leading function?

motivating subordinates

Which term refers to exporting jobs to lower-cost locations abroad?

offshoring

What is the term for workforces like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?

on-demand workers

Which of the following areas is NOT a major area where human resource managers assist and advise line managers?

performance management

Will works at a position in his organization where he maintain contacts within the local community and travels to search for qualified job applicants. Will's position is best described as:

recruiter

Which organization provides professional certification for human resource managers?

society for human resource management

Which function of the management process includes selecting employees, setting performance standards, and compensating employees?

staffing

Between 2012 and 2022 what ethnic group is projected to decrease as a percentage of the workforce?

white