Implementation Uses in Training

E-learning disadvantages include: I. Inflexible scheduling II: Expensive if large amounts of people are involved III: High dropout rates IV: Security concerns I, II, and III I and III I, II, III, and IV III and IV

III and IV

Programmed instruction, web-based instruction, and teleconference are all forms of: Simulation Information presentation On-the-job training All of the above

Information presentation

True or False: Knowing the material well and being a subject matter expert makes someone a good trainer.

False

"Off the shelf" programs from external training organizations particularly benefit: Organizations that need a large number of employees trained in a short period of time Smaller businesses that don't have enough employees where tailored training is needed as much as a bigger organization would need Organizations that don't have the resources to put together their own training program Those who are looking for "proved" methods of training

Organizations that need a large number of employees trained in a short period of time

In the 1970s, training and development had a ______ role, and it wasn't until the 2010s it had a ______ role. Passive; partner Passive; protagonist Pioneer; protagonist Partner; pioneer

Passive; protagonist

Tell, show, demonstrate, and ask questions are all part of which step in the on-the-job process? Perform follow-up Have trainee practice Prepare the learners Present the information

Present the information

What training is most effective for learning complex sets of rules or procedures? Computer-assisted instruction Programmed instruction Web-based instruction Correspondence courses

Programmed instruction

Although practical, on-the-job training has very little _________. Noticeable results Willing participants Success Quality control

Quality control

At what group size should group discussions have a structured mechanism to assure everyone participates? Over 7 About 6 At least 9 Under 5

About 6

Sensitivity training, independent study, and committee assignment are all forms of: Information presentation Simulation On-the-job training All of the above

All of the above

After you have done all of the initial steps and then considered the different ways of maximizing a trainee's learning, you then must _________. Determine the specific training method Select the trainees Develop a plan for what is expected to come from the training Perform a needs assessment

Determine the specific training method

What is a part of the on-the-job process step "prepare the learners"? Get them interested in the learning Ask questions Put trainees on their own for a while Make sure they know each point

Get them interested in the learning

Which step in the training process includes mastery evaluation? Prepare the learners Present the information Have trainee practice Perform follow-up

Have trainee practice

What type of training might be useful for young management? Mentoring Systematic observation Job rotation Apprenticeships

Job rotation

Action learning appeals to the _______ Extreme learner Kinesthetic learner Auditory learner Visual learner

Kinesthetic learner

What is one problem with on-the-job training? Expensive Least productive training Little quality control Require additional space, and equipment

Little quality control

Culture buy-in trainings primary purpose is: To communicate to the employees that the company is going to be involved with another company from a different culture and help them understand the changes and differences they might see To help participants adapt to current or future changes that might be happening to the culture of the company To communicate to participants that the organization is undergoing a fundamental and radical change in corporate culture To educate current employees on the diversity of the different cultures amongst the employees

To communicate to participants that the organization is undergoing a fundamental and radical change in corporate culture

If you want your trainer to get more familiar with training, a ________ program might be necessary. Controlled environment Pilot Subject matter expert Train-the-trainer

Train-the-trainer

One main advantage to simulation and structured exercises is: It is more cost efficient compared to other training methods Provides the most "real-world" experience a trainee can get Trainees can make mistakes without the negative repercussion The trainer has full control over the development of the trainee

Trainees can make mistakes without the negative repercussion

True or False: Outdoor management training requires the visible and active support of top management to be successful.

True