In Their Shoes: Socialization, Jeanette

If you were Jeanette, what would you do?

Ignore

Assume jeanette decides not to respond angrily to the customers and instead ignores the situation as if it doesn't matter. In such a case, Jeanette would be doing

Impression management

What do you think Jeanette will do?

Switch back

When Jeanettes friends arrive, she experiences increased concern and embarrassment regarding customers inappropriate comments, which she otherwise is able to ignore for the sake of her job. Jeanette perceives herself differently in the presence of her friends, This is an example of ___ in action.

The looking-glass self

Jeanette is proud of her Navajo earrings and a Navajo hairstyle. Which of the following agents of socialization most likely influenced her in this regard?

Family

Jeanette is concerned about how her friends might perceive her if she ignores the drink customer's insult. What agent of socialization is involved in this situation?

Peer group

Assume that Jeanette thinks her friends will lose respect for her if she doesn't put the rude customer in his place. As a result, she responds angrily to the rude customer. By doing this, Jeanette would be partaking in

Role taking

The fact that Jeanette became so agitated at the customer's rude comment indicates that her Native American heritage is an important part of her:

Sense of self

Which of the following agents of socialization has conditioned jeanette to shrug off any rude comments made by customers?

Workplace

What agent of socialization is causing Jeanette to feel guilt?

school