info 101

sensitive information could be compromised

A risk involved with using an application service provider is that _____

PBX

A(n) ______ enables users to share a certain number of outside lines to make telephone calls to people outside the organization.

memory

After a computer system is started, portions of the operating system are transferred to _____ as they are needed.

multitasking

An operating system with _____ capabilities allows a user to run more than one application at the same time.

PROGRAMS TO RETAIN LOYAL CUSTOMERS/ MARKETING AND ADVERTISING

Customer relationship management programs help companies manage _____

drill down

Data warehouses allow managers to _____ to get increasing levels of detail about business conditions.

GOVERNMENT INDUSTRY, APPROACHES

Green computing is focused at the efficient and environmentally responsible _____ of IS related products.

a threat of new entrants, increased bargaining power of customers and suppliers, a threat of substitute products and services

If an industry has low entry and exit costs and the technology needed to start and maintain a business is commonly available, this creates ________.

PEOPLE

Is (are) considered to be the most important element in a computer-based information system.

THE SOFTWARE IS MOST LIKELY TO MEET THE BASIC BUSINESS NEEDS THAT ARE COMMON ACROSS ORGANIZATIONS

One advantage of proprietary software versus off-the-shelf software is that _____

fault tolerate

RAID storage devices provide organizations with data storage that is _____.

thin client

The _____ are low-cost, centrally managed computers with no extra drives or expansion slots and limited capabilities.

multiplexer

The _____ is a device that combines data from multiple data sources into a single output signal that carries multiple channels.

Kernal

The ________ is the heart of the operating system and controls its most critical processes.

effectiveness

The ability of an organization to achieve its goals is often a function of the organization's _____

system investigation

The goal of the _____ phase of systems development is to gain a clear understanding of the problem to be solved or opportunity to be addressed.

BIT

The smallest piece of data used by a computer is the _____.

PURCHASE PRICE AND COSTS OF OPERATION

Total cost of ownership includes these costs

true

When organizing a database, key considerations include determining what data to collect, who will have access to it, how they might want to use it, and how to monitor database performance.

virtual private network

With a VPN ______

SUPERVISE COMPONENTS OF A NETWORK

With network management software, a network manager can _____

Modems

____ convert analog signals to digital signals for transmission over a network.

technology infrastructure

____ is a set of shared IS resources that form the foundation of each computer-based information system.

disruptive change

_____ often results in new, successful companies and offers consumers the potential of new products and services at reduced costs and superior performance.

Channel Bandwidth

_____ refers to the diameter of the telecommunications media.

Application programs

_______ interact with systems software, and the systems software directs computer hardware to perform the necessary tasks.

information

a collection of data that is organized and processed

Artificial Intelligence

a field in which the computer system takes on the characteristics of human intelligence

organization

a formal collection of people and other resources established to accomplish a set of goals.

efficiency

a measure of what is produced divided by what is consumed

extranet

a network based on web technologies that allows selected people to access authorized resources on a companies intranet

flat organization

a reduced number of management layers

value chain

a series of activities that includes inbound logistics

system

a set of elements or components that interact to accomplish goals

Enterprise resource planning system(ERP)

a set of integrated programs that manages the vital business operations for an entire multisite, global organizations

Information systems

a set of interrelated components that collect, manipulate, store, and disseminate data and information

process

a set of logically related tasks performed to achieve a defined outcome

Computer based information system (cbis)

a single set of hardware, software, databases, telecommunications, people, and procedures

system performance standard

a specific objective of the system

project organizational structure

a structure centered on major products and services

team organizational structure

a structure centered on work teams or groups

virtual organization structure

a structure that uses individuals, groups, or complete business units in different areas through the internet and telecommunications

expert system

a system that gives that gives a computer the ability to make suggestions and function like an expert in a particular field

intranet

an external network based on web technologies that allows people within an organization to exchange information and work on projects

traditional organizational structure

an organizational structure in which the hierarchy of decision making and authority flows from the strategic management at the top down to to operational management and non management employees

database

an organized collection of facts and information, typically consisting of two or more related data files

MIS

an organized collection of people, procedures, software, databases, and devices that provides routine information to managers

Decision support system

an organized collection of people, procedures, softwares, databases and devices used to help decision making

Super Computers

are the most powerful computers with the fastest processing speed and highest performance.

network

computers and equipment that are connected in a building, around the country, or around the world to enable electronic communications

HARDWARE

consists of computer equipment used to perform input, processing, and output activities

software

consists of computer programs that govern the operation of the computer.

processing

converting or transforming data into useful outputs

Sequential Access Storage

devices allow data to be accessed more quickly than direct access storage devices.

empowerment

giving employees more responsibilities

CONTINUOS IMPROVEMENT

he idea of ________ is to constantly seek ways to improve business processes and add value to products and services.

feedback

information from the system that is used to make changes to input or processing activities

ROI

investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology.

technology diffusion

is a measure of how widely technology is spread throughout an organization.

effectiveness/value of information

is a measure of the extent to which a system achieves its goals.

Feedback Mechanism

is an important component of every information system that helps organizations to achieve their goals.

registers

is/are used to temporarily hold small units of program instructions and data immediately before, during, and after execution by the CPU.

computer literacy

knowledge of computer systems

information systems literacy

knowledge of how data and information are used by individuals, groups, and organizations

organizational structure

organization subunits and the way they relate to the overall organization

forecasting

predicting future events to avoid problems

output

production of useful information usually in the form of documents

data

raw facts

systems development

the activity of creating or modifying information systems

input

the activity of gathering and capturing raw data

knowledge

the awareness and understanding of a set of information

knowledge base

the collection of date, rules, procedures, and relationships that must be followed to achieved value

telecommunications

the electronic transmission of signals for communications that enables organizations to carry out their processing tasks through effective computer networks

virtual reality

the simulation of a real or imagined environment that can be experienced visually in three dimensions

procedures

the strategies, policies, methods, and rules for using CBIS

mobile commerce

the use of mobile to conduct business

E-commerce

the use of the internet to do business

internet

the worlds largest computer network. consisting of thousands of interconnected networks, all freely exchanging information

nonvolatile

type of memory whose contents are not lost if the power is turned off is said to be _____.