Info Systems Practice Quiz 2

Web 2.0

One key feature of __________________ is the ability to remix applications and data. A. Web 1.0 B. Web 2.0 C. Web 3.0 D. None of the above

custom

The ________________________ approach is when a company implements a more customized ERP system by developing new ERP functions designed specifically for that firm. A. Vanilla B. Custom C. Best of breed D. Chocolate

Social hacking

Which of the following is NOT a use of enterprise social networks? A. Social intelligence B. Social publishing C. Social hacking D. Social collaboration

Vanilla

With the _________________ approach, implementation is quicker but adaptation to the firm's specific processes is limited. A. Chocolate B. Vanilla C. Custom D. Best of breed

Comparative

You notice your North American divisions are doing much better than your South American divisions. What kind of report did you use to make this determination? A. Comparative B. Exception C. Drill-down D. Key indicator

display a greater level of detail

Drill-down reports ___________. Answers: A. include only information that falls outside certain threshold standards B. compare data C. display a greater level of detail D. summarize the performance of critical activities

CRM

ERP ___________ systems also benefit businesses by generating forecasting analyses of product consumption based on critical variables such as geographical area, season, day of the week, and type of customer. A. CRM B. AI C. SCM D. DSS

SCM

ERP ______________ systems have the capability to place automatic requests to buy products from suppliers in real time Answers: A. DSS B. CRM C. AI D. SCM

information silos; FAIS

ERP address the problem of ________ in ___________. A. information silos; FAIS B. information silos; TPS C. information overload; FAIS D. information overload; TPS

include only information that falls outside certain threshold standards

Exception reports _____________. A. compare data B. include only information that falls outside certain threshold standards C. display a greater level of detail D. summarize the performance of critical activities

summarize the performance of critical activities

Key indicator reports ___________. A. summarize the performance of critical activities B. compare data C. include only information that falls outside certain threshold standards D. display a greater level of detail

B. critical; support core operations

TPSs are _______________ to the success of any enterprise because they ___________. A. meaningless; support core operations B. critical; support core operations C. critical; only contain data, which isn't sufficient to make strategic business decisions D. meaningless; only contain data, which isn't sufficient to make strategic business decisions

Must maximize downtime

Which of the following is NOT a requirement of TPSs? A. Have to efficiently handle large variations in volumes of data B. Must record results accurately and securely C. Must ensure overlapping updates can't occur D. Must maximize downtime

TPS

Which of the following is NOT an interorganizational system? A. CRM B. SCM C. ERP D. TPS

HR management

Which of the following is a core ERP module? A. HR management B. Customer relationship management C. E-business D. Supply chain management

Quality of Comments

Which of the following is a risk of social commerce? A. Brand awareness B. Problem identification C. Quality of comments D. None of the above are risks

Business Intelligence

Which of the following is an extended ERP module? A. Operations management B. Business intelligence C. HR management D. Financial management

Business event or transaction → TPS → organization's database

Which of the following is the correct way TPS manage data? A. Business event or transaction → organization's database → TPS B. TPS → organization's database → business event or transaction C. TPS → business event or transaction → organization's database D. Business event or transaction → TPS → organization's database

Viral marketing

refer(s) to word-of-mouth advertising Answers: A. Viral marketing B. Social apps C. Social influence D. Social advertising