intro comm

A(n) ______ presentation is a message designed to induce change in the audience in some way consistent with your purpose.

persuasive

Race is generally associated with a group's ______, whereas ethnicity refers to a group's ______.

physical features; cultural features

In the ______ stage, the primary focus is on setting limits and boundaries on communication between two people.

circumscribing

Elsa loves her job and has been doing it for over a decade. She coordinates the nursing services at three rural health centers outside Santos, Brazil. It is complicated work balancing the health needs of the local farmers, working with the state and federal governments for funding and supplies, and performing the day-to-day duties of a nurse. When she returns home every night to her family, she always feels that she has done something good for the people of Santos. Which elements of a collectivist culture does Elsa exhibit?

commitment to community valuing cooperation

Which of the following is an example of interpersonal communication?

two longtime coworkers sitting and discussing the details of a project they are both working on

Which of the following quotations makes use of comparison and contrast?

"Much of Wyoming is mountainous like Colorado, but Wyoming's population is much smaller."

_________ is a form of discourse that attempts to persuade.

Argument

Which of the following factors has helped to make intercultural communication more common in today's society?

advancing technology

Which of the following is an example of intercultural communication?

A German man negotiates opening a burger franchise with a Canadian woman.

Select the example that shows how intercultural communication directly relates to global economics.

A customer in London buys produce that is grown in Spain.

Which two scenarios are more likely to be seen in an explicit-rule culture than in an implicit-rule culture?

A group of young people question societal rules. A family has a meeting to negotiate a fair chore policy.

Casey is proud to have 300 friends on Facebook and 1000 followers on Twitter. She interacts with others on social media in a cheerful and upbeat manner yet says she feels lonely and isolated much of the time. What is the most likely cause of Casey's feelings?

Casey is discovering that most of her social media friendships are rather impersonal and unfulfilling and don't provide an emotional connection.

Why is the distinction between culture, race and ethnicity sometimes difficult to define?

Categories of cultural groups are not always clear-cut.

Which of the following are examples of transactional communication?

Sisters Keisha and Tiffany send each other knowing glances as they listen to their father recount stories from their childhood. Mindy and Jacob are simultaneously texting each other about their ideas and thoughts on a weekend getaway.

Your presentation may result in a boomerang effect if

you ask listeners for too much change.

Which of the following are considerations when offering affection statements?

your predisposition your own as well as your partner's biological sex and gender identity the privacy of the situation

Which of the following is a topic for a persuasive presentation?

Skateboarding must be outlawed in our local parks.

Consider the four scenarios.Becca creates color-coded schedules outlining her children's daily activities.Kamal reminisces with an old friend and is a little late for a class.Sarah and her aunt linger at their favorite coffee shop and lose track of time.Dean grabs his gym bag and races from his office to get in his workout.Which two people reflect M-Time, or a monochronic time schedule?

Dean Becca

______ is a persuasive purpose rooted in convincing listeners to stop a current behavior.

Discontinuance

In giving a persuasive speech, a speaker might use examples to support a position. ______ examples are based on real situations and circumstances; ______ examples ask listeners to imagine a fictional situation that could occur.

Factual; hypothetical

Which of the following choices is true of a typical "friends with benefits" type of relationship?

It includes friends who have sex but no long-term commitment.

Which of the following best indicate that Laura's relationship does not have a healthy level of dependency?

Laura looks to her partner for self-worth. Laura is not dependent on her partner for anything.

Read the following four scenarios. Marty is a professor who has learned to understand his exchange students' nonverbal communication.Lillian is a student who believes her ethnic group is more intelligent than all others.Javier is a businessman who compartmentalizes time into specific daily tasks.Catherine is a doctor who volunteers at various international aid organizations during emergencies and disasters.Which person shows that he or she has developed code sensitivity?

Marty

Jenny has a pleasant chat with the person she met sitting next to her on a short flight from New York to Boston. This would not be considered an interpersonal relationship for which of the following reasons?

The relationship lacks a pattern of interaction. Jenny has not interacted with the person for an extended period of time.

Which of the following are characteristics of hypothetical examples that are used in persuasive speaking?

They are realistic, meaning that they could occur. They are fictional examples.

What is the definition of ethnocentrism?

a belief that your culture is better than all others

Which of the following choices is the best definition of the term race?

a category of people distinguished by inherited features

Which of the following are important in a healthy interpersonal relationship?

a certain level of predictability some physical proximity

Which of the following is an important element of culture?

a combination of traditions and customs

During her speech, Summer shows an image of two cleaning products shown side by side. Captions below each image state the product's price and what it can do. In a large font below the captions, there is a statement proclaiming that brand A is better than brand B because it is 90% organic and does not use harsh chemicals. Which type of evidence is Summer using to support her claim?

a comparison

Which of the following choices correctly defines a logical argument?

a discussion that consists of propositions that are meant to persuade listeners

Which of the following helps a speaker accomplish changes in an audience over a span of time?

a long-range goal

Natalie is planning a presentation for her public speaking class. In her presentation, Natalie will discuss the need for mandatory drug testing for college athletes. She will outline the dangers of steroids and other drugs, and then she'll explain how this issue impacts students at her university. At the end of her speech, she'll ask students to sign a petition to send to the school's athletic department. Which step of the Monroe Motivated Sequence is Natalie following when she asks students to sign her petition?

action

Elijah is giving a series of presentations at his college. The goal of the presentations is to encourage students to start carpooling to class or to use the town's public transit system. Elijah wants students to start new behaviors to help address the community's environmental concerns. What is the purpose of Elijah's presentation?

adoption

Which of the following factors in relational deterioration could best be described as "caring more about one's own needs and rights than the needs and rights of others"?

aggressiveness

Angus is an animator who lives in rural Scotland, but most of the work he does is for a company based in Dubai. He is currently working on animation for a summer blockbuster, and he's in constant contact with the movie's visual designer in Korea and the director in Los Angeles. Angus also meets daily with a design team in New York. Why is this a good example of intercultural communication?

Angus works closely with people from different cultures around the world.

Identify a few of the questions that speakers should consider when assessing the strength of their evidence.

Are my sources qualified and credible? Are my sources unbiased? Are the facts and figures I use current and applicable?

In which of these examples is ethos central to the speaker's message?

During her speech in support of volunteerism, Anne displays pictures of her lifelong volunteer work with different aid organizations.

Consider the following four scenarios. Francis only likes to travel to countries where people speak English. Penny believes all Italians are fantastic cooks. Joshua assumes that African American men are talented athletes. Edwin prefers to hire men because he believes that women belong in the home. Which person is revealing a dangerous prejudice?

Edwin

Which of the following is an example of unethical behavior during a presentation?

Emma attempts to trick listeners by showing them outdated data.

True or false: Prejudice is typically a positive attitude toward a group of people because they belong to that group.

False

Gabriel, a Venezuelan teenager, is visiting his two younger cousins in Spain. Late in the evening, the three cousins are told it is time for them to go to bed. Gabriel's cousins begin to debate the point with their parents. Gabriel is surprised at this and goes directly to his guest room to go to sleep. How might Gabriel's reaction reveal that he was raised in an implicit-rule culture?

He is not comfortable challenging his elders.

Chloe is preparing a persuasive speech to encourage her classmates to join the student-run vegetable garden on campus. She knows many of her classmates are not interested in this activity, so it will take some effort to convince them. Which of the following statements would be the most appropriate immediate purpose for her speech?

I want my listeners to visit the garden so they can see it and learn more about how it works.

Sergeant Miller walks into the police station to find Officer Davis filling out paperwork on his arrest of 21-year-old Patrick McConnell. Sergeant Miller asks Officer Davis who McConnell is and what he's done. "This is Patrick McConnell. I picked him up for drunk and disorderly outside of Sal's bar," Davis says.Miller responds, "Ah, I see. Typical Irishman, huh?" Why is Sergeant Miller's comment considered stereotyping?

It suggests all Irish people drink excessively and are rowdy.

Which of the following describes a culture associated with P-time, or a polychronic time schedule?

It values personal relationships over time considerations.

Which of the following are true of social media friendships?

It's hard to know whom to trust in these friendships. They can begin or end very easily. They have changed how we define friendship.

Kerry is very emotional and open. She typically shares her personal life and feelings with friends. When she joined Facebook, she accepted "friend requests" from friends of friends and people she has not met in person. Which of the following statements shows she understands the importance of behavioral flexibility?

Kerry monitors her status updates to make sure they are appropriate for both friends and acquaintances. Kerry offers less personal information online than she does to real friends

A New York-based company is hoping to expand its international market. The company has arranged meetings with companies in different Asian countries. During the business trip, the New York team often finds it challenging to slow down and make time for social interactions. The team meets many colleagues in Asia who want to spend time socializing at long lunches instead of attending formal business meetings. Which term describes the approach of the team's colleagues in Asia?

P-time

You travel on business to a country where you become frustrated by people being consistently late to meetings. However, the meetings tend to be very productive because they are not distracted by other commitments once they arrive. This would be characteristic of a(n) ______ culture.

P-time

Which of the following statements are true about the terms race, ethnicity, and culture?

Some people identify their race or ethnicity by where their grandparents came from. The terms race, ethnicity, and culture can overlap. A major difficulty in identifying race or ethnicity by ancestry is that many people do not know all their ancestors within the past few generations.

True or false: Chris is preparing a persuasive speech with this outcome in mind: "I want to persuade my listeners to actively participate in petitions, rallies, fund-raisers, and demonstrations in support of the university's football players' right to form a union." This outcome is an example of a long-term goal.

True

Which of the following would be a message with fear appeal?

Vegetables can be contaminated with sometimes lethal strains of bacteria, so they should always be washed before eating.

What is a persuasive presentation?

a message designed to induce change in the audience

Kristen travels across the country giving presentations to school districts about the issue of bullying. In order to eliminate bullying, Kristen outlines new anti-bullying initiatives for school administrators to implement. She also shares posters explaining the new behaviors that each school should enforce daily. What is the overall purpose of Kristen's persuasive presentations?

adoption

Which of the following choices is the best definition of the term bargaining?

agreeing on what each partner in a relationship should give and receive

Chris is in a long-distance relationship. Every day, he calls and texts his girlfriend so they can chat about their daily lives. They also discuss when they will see each other next and make plans to take a trip together over the summer. Which of the following qualities of a healthy relationship is Chris and his girlfriend accomplishing through these messages?

an expectation that the relationship will last a desire for physical proximity

Which of the following are examples of logical structures used to formulate arguments?

an inductive argument a deductive argument

Which of the following would be considered a turning point in a relationship?

an offer of a job in another state the purchase of a new home

Which of the following is the definition of stereotyping?

assuming everyone in a group is the same

During which of the following stages does physical separation often occur?

avoidance

Which of the following actions are beneficial for improving intercultural communication?

avoiding ethnocentrism practicing supportive communication behaviors

What is one of the primary benefits of learning about intercultural communication?

being more informed about the other people

Which of the following traits is important in developing code sensitivity?

being open-minded

Alice and Sandra have been together for ten years. They have decided to have a commitment ceremony and plan to invite all of their beloved friends and family members who have supported them. The act of hosting such a ceremony indicates that Alice and Sandra are in the _________ stage of relational development.

bonding

In a television commercial, a professional basketball player is shown looking tired and sitting on a bench. Then the famous athlete takes a few sips of a sports drink, smiles, and stands up. As he stands, he proclaims that this sports drink always gives him the energy he needs to perform. Which type of testimony is the commercial using to persuade viewers to buy the sports drink?

celebrity

A job recruiter is speaking to students at a community college. In his speech, the recruiter examines various avenues students can pursue to help ensure that they have solid job offers when they graduate. After explaining the advantages and drawbacks to each method, the recruiter explains that students should register with his agency because it has the best job placement rate of all agencies in the city. What skill is the job recruiter using to persuade students to register with his agency?

comparison and contrast

Greta plans to ask her parents to co-sign a car loan for her. She knows they really won't want to do this, but she will tell them things that she thinks will influence them to agree, like the fact that she has been working very hard at her job and needs safer transportation to get there. She does not plan to take "no" for an answer. Which specific process is Greta engaging in?

compliance-gaining

Shannon is desperately behind on her essay for her introduction to literature class. She knows that her friend, Levi, took the course last year with a different instructor and she begs him to let her use his essay as the basis of hers. She promises to make sure that their essays are sufficiently different, but Levi refuses. He feels that Shannon would still be cheating and doesn't appreciate her taking advantage of his efforts. In which form of influence is Levi engaging?

compliance-resisting

Mark used to be very ethnocentric, and he had strong prejudices against certain groups. Then he started traveling and experiencing different cultures. On many of his trips, Mark analyzed his behavior during interactions with locals. He then tried to learn from his observations and use this knowledge to become a more effective communicator. Mark gradually learned to understand and appreciate other cultures. Which strategy helped Mark improve his intercultural communication skills?

conducting self-assessment

Maria is studying how different people view their cultures. Today she is researching the notion that no culture is superior to another culture. She's reading about anthropologists who view other cultures as objectively as possible. Which idea is Maria researching today?

cultural relativism

Matthew is doing research for an oral report. He is studying the language, traditions, and behaviors of Italian people. What is Matthew researching?

culture

Olivia and Vicente have been dating for a year. Olivia is optimistic about their future given their shared hobbies, their mutual desire for a large family, and their agreement about financial stability and debt avoidance. Olivia is hanging out at Vicente's apartment when she sits down at his computer to check Facebook. Vicente accidentally left his online credit card statement open on the screen, and Olivia discovers that he has $15,000 in consumer debt. If Olivia and Vicente break up, which of the following factors may be the cause?

deceptive communication

Read the following summary of Rob's argument: Generalization: All children who play video games are lazy. Minor premise: Beth is a child who likes to play video games. Conclusion: Beth is lazy. What type of reasoning is used in Rob's argument?

deductive

Which of the following is the best definition of the term codependency?

depending on the needs of or the control by another

Ryan wants his school to stop selling sodas and unhealthy snacks in vending machines. He also wants the cafeteria to stop offering foods that contain trans fats. Tomorrow Ryan will give a detailed speech outlining the unhealthy behaviors that need to be eliminated at his school. What is the purpose of Ryan's persuasive presentation.

discontinuance

Which of the following is the best way to describe the stage of relational maintenance?

establishing strategies for keeping a relationship together

Jared is giving a speech at his daughter's middle school. He is arguing against the proposed school uniform policy. At the end of his speech, many parents are angry and express their disagreement with Jared. Some parents are polite, but others are rude. Jared does his best to attack the logic of his opponents while avoiding any personal remarks or insults. In this situation, Jared is being respectful and following a code of ______, or a set of principles for right conduct.

ethics

College buddies Alex and Daniel are traveling through Morocco for a vacation. Alex works for an international bank and has been to dozens of different countries over the years. Daniel has only been out of the United States twice in his life, once to visit family in Mexico and once to Canada for a ski trip. During the Morocco trip, Daniel constantly complains about the food and says Mexican food is so much better. He also finds certain Moroccan customs odd, and he refuses to try to speak to local people. Which of the following describes Daniel's behavior?

ethnocentric

The three modes of proof discussed in Aristotle's Rhetoric are logos, ethos, and pathos. Of these three modes, ______ refers to the reputation, or integrity, of the speaker.

ethos

Which of the following choices correctly defines proof?

evidence that the listener believes

During her presentation about hybrid cars, Trina uses graphs to present data as ______ that hybrid cars are better for the environment than traditional gas-powered cars. Many of her listeners believe this information and therefore accept it as _______ Trina's argument.

evidence; proof of

Which of the following choices best summarizes the meaning of interpersonal communication?

exchanging meaning in interpersonal relationships

During the ______ stage, partners make an effort to find some common ground, including background, interests, attitudes, or values.

experimentation

Which of the following is a characteristic of race?

facial features

In addition to a long-range goal, every persuasive presentation should have a(n) ______, or a statement of what the speaker intends to accomplish.

immediate purpose

During her presentation on education reform, Nina began with several specific examples of problems with current educational practices in her town. She outlined data to support each claim. Then audience members inferred that the town's current educational programs are inadequate. What type of reasoning did Nina use in her persuasive presentation?

inductive

Kaila knows that if she compliments Greg on his lasagna, he will probably make it for dinner. They both know that she will probably clean up after she's had seconds, depending on how tired she is. What type of bargaining is Kaila engaging in with Greg?

informal implicit

Yolanda received an invitation to a friend's wedding. The envelope was addressed to both Yolanda and her boyfriend, Mateo. The friend's recognition of Yolanda and Mateo's relationship status indicates that the couple is in the ______ stage of relational development.

integration

Which of the following choices is the definition of intercultural communication?

interactions between people from different cultural backgrounds

Which of the following are true about interpersonal communication?

it is transactional in nature it is irreversible and unrepeatable

Which of the following is the first step to planning an effective introduction for a persuasive presentation?

know how much change you are seeking from your audience

Liz is giving a presentation about improving wheelchair accessibility on her college campus. To support her position, Liz includes several written statements by disabled students at the school who are in need of better access to certain facilities. Which type of testimony is Liz using in her presentation?

lay

Emory is giving a speech to her condo board in the hopes of persuading them to ban pet ownership in the complex. Emory carefully cites statistics about the detriments of pet ownership in apartment and condo complexes, including safety issues, reduced resale value, and excessive noise. Emory is using which form of proof?

logos

The actions you hope to achieve through continuing efforts to persuade are called your

long-range goals.

The dialectic theory suggests that relationships may include tendencies and values like which of the following?

novelty and predictability autonomy and connectedness need to be open and closed

In a debate about global warming, David is using charts with extensive data to support his position. As she responds to David's claims, Dana describes powerful threats from the danger of climate change to convince the audience to agree with her position. In this debate, Dana is using ______, or an emotional means of persuasion.

pathos

Next week, Jill will attend her neighborhood's town hall meeting. She plans to give a presentation explaining the urgent need for increased recycling efforts in her community. Jill will outline different actions each individual should take to achieve this important goal. Which type of presentation is Jill going to give next week?

persuasive

The goal of ______ is to convince the audience to take action or to make a change.

persuasive speaking

Keith has given three presentations in his public speaking class. During a study session, his professor explains that Keith's presentations are strong overall, but they're not always convincing. His professor encourages him to use more specific instances to clarify and support his position on an issue. What should Keith do to improve?

provide examples

Ella is a registered nurse who works as a diabetes educator. She is giving a presentation to a group of young adults who are at-risk for developing type 2 diabetes; her goal is to persuade them to make small changes in their lives to reduce their risk. Ella knows that she will need to utilize fear appeals to alarm an audience, but she isn't sure how to do so effectively and ethically. What should Ella do?

provide reassurance avoid exaggerating claims

Cultural ______ involves viewing other cultures as objectively as possible, without judgment.

relativism

In the United States, which of the following has increased over the past forty years?

single-parent families

Which of the following choices defines adoption as a purpose of persuasive presentations?

starting a new behavior as the result of a persuasive speech

Which of the following would be the most likely to be considered celebrity testimony in a speech given to an audience in Atlanta?

statements made by a star player on the Atlanta Braves baseball team

Which of the following choices describes an uncertainty-rejecting culture?

strict and rigid

Mikhail is considering a career change. He reaches out to his friend, Tom, who is working in a field that interests him. Tom gives Mikhail advice, suggests certification programs, and offers to introduce Mikhail to additional people in the field. Which type of communication is Tom exhibiting?

supportive communication

Robyn is presenting an argument against proposed tuition increases at her school. To support her position, she is gathering written statements from her classmates to use in her presentation. The statements Robyn gathers are ______ evidence she will use to substantiate her claims.

testimonial

Which of the following indicate that a person may possess strong behavioral flexibility?

the ability to self-monitor some degree of androgyny

What is the first step of the Monroe Motivated Sequence?

the attention stage

At the beginning of Abby's speech, audience members really liked her and responded positively to her message. During her speech, however, Abby asked for too much change and her audience responded negatively. The audience liked Abby and her message less after her presentation. What happened to Abby is called

the boomerang effect.

Jon and Kayla have been dating for some time and find that they are confiding very personal things about their past and family histories to each other. Which stage of relational development are they in?

the intensifying stage

Brent is reviewing his notes for a persuasive presentation that he will give in class next week. He thinks he needs to strengthen his argument since he doesn't feel his evidence meets the tests of evidence. Which of the following is Brent trying to meet?

the standards for demonstrating validity

Juan is giving a persuasive speech about Internet censorship in one of his classes. What is the overall purpose of Juan's presentation?

to convince listeners

Which of the following choices best defines the term interpersonal relationships?

two people who are interdependent, use consistent patterns of interaction, and consistently interact over time

Tassadite's family immigrated to a new home country from Algeria five years ago. Although Tassadite and her siblings attend the local school and speak the national language, the family has never quite fit in. They have many friends at their mosque and in the local Algerian community, but have never been welcomed or invited over by their new neighbors. How might you define Tassadite's new culture?

uncertainty-rejecting

Which of the following is a characteristic of an individualistic culture?

valuing competition over cooperation

Which of the following may be early signs that a person will later be abusive in a relationship?

verbal aggressiveness "playful" blows

When are uncertainty-accepting and uncertainty-rejecting cultures most similar?

when there are numerous immigrants

Which of the following is the correct definition for testimonial evidence?

written or oral statements used to support a position