Intro to Psych: Chapter 13

Design teams for car manufacturers create new vehicle models. What type of team does this exemplify?

creative

The U.S. Equal Employment Opportunity Commission is responsible for ________.

enforcing federal laws that make it illegal to discriminate in the hiring of employees

Managers at S-Mart routinely expect their employees to volunteer hours at the local veteran's center. The organization supports this practice since it shows commitment, empathy, and compassion, all things that S-Mart endorses as part of its company mission. This represents the ________ aspect of organizational culture.

espoused values

Industrial-organizational psychology is a branch of psychology that studies ________.

how human behavior and psychology affect work and how they are affected by work

Diana is assessing applicants for a pilot job at a regional airfield. She wrote the description of the ideal candidate, and now she is reviewing the personality profiles of the applicants to screen those who do not fit the profile. Diana is working in the specialty area of industrial-organizational psychology called ________ psychology.

industrial

In job specification, what does the acronym KSA stand for?

knowledge, skills, abilities

According to Edwin Locke, job ________ is the state of feeling resulting from appraising one's job experiences, and a more modern definition includes the extent to which a person enjoys their job.

satisfaction

Halima is excellent at organizing events, but she is weak in delivering the opening address. She decides to focus on what she is good at and delegate the opening address to her immediate subordinate who excels in public speaking. Halima is practicing ________.

strengths-based management

According to research, what kind of job interview is most successful at predicting a candidate's later successful job performance?

structured interviews

Dr. Diop is the head of an academic department in a school whose teachers have all been told to teach from home for the next month. She gets them all to have weekly check-ins using web-conferencing software so that they can meet while they're all at home. This is an example of a ________ team.

virtual

An organizational psychologist studies such topics as ________.

worker satisfaction, motivation, and commitment

Which of the following exemplifies a worker-oriented approach to job analysis?

works well under pressure and in group situations

According to the Bureau of Labor Statistics, the average American work spends approximately ________ hours working each week.

42 to 54

What does research suggest about gender diversity and team productivity?

Gender-balanced teams performed better, as measured by sales and profits, than predominantly male teams.

The notion that workers tend to show an increase in performance when they know that they are being observed is called the ________ effect.

Hawthorne

Which of the following is a disadvantage of strengths-based management?

Managers neglect improving their weaknesses and overusing their strengths.

Which important legislation protected employees against discrimination on the basis of race, color, religion, sex, or national origin?

The 1964 Civil Rights Act, Title VII

Which of the following is not an example of Legislation Prohibiting Employment Discrimination?

Title IX of the Education Amendments of 1972

Which individual was one of the first psychologists to apply the science of the field to advertising, management, and personnel selection?

Walter Dill Scott

Several influential early psychologists studied issues that today would be categorized as industrial psychology. These individuals included James Cattell, Hugo Münsterberg, and Walter Dill Scott, who were all students of ________.

Wilhelm Wundt

What has research found to be the primary difference between male and female leadership style?

Women tend to practice an interpersonal style and men practice a task-oriented style.

Which choice is the best definition of a performance appraisal?

evaluating an employee's success at carrying out the duties of their job

Dr. Smyth conducts research that examines how stress, disease, and disorders can impact individuals in the workplace. She is working in the area of ________ psychology.

occupational health

Hershel is a strict, goal-oriented manager. When his team achieves their daily productivity goals he rewards them with long lunches and bonus pay. When his team falls behind, he extends the work day by an hour and cuts lunch by fifteen minutes. What type of leader is Hershel?

transactional

Lucia is optimistic about goal achievement, and she encourages her team to think critically and solve problems. She is also considerate of their needs. What type of leader is Lucia?

transformational