Introduction to information technology
Association for Computing Machinery (ACM)
"offers resources that advance computing as a science and a profession."
What are some skills many CTSOs help their members develop?
-leadership -career-specific skills
Identify the most common level of education for a programmer or software developer
a bachelor's degree
goal
a desired end result
Which of the following would an information services and support professional most likely help you with?
fixing your computer's DVD drive
interactive media
professionals have many roles and responsibilities
Database administrators
responsible for overseeing the data and operation of databases
Which of the following roles is responsible for writing programming code?
software engineer
Which of the following are examples of typical problems an ISS professional would encounter?
-A user cannot print a word-processing document. -A user is having problems installing a new DVD drive.
What are examples of professional organizations?
-American Institute of Architects -American Medical Association -Screen Actors Guild -American Society of Mechanical Engineers
What are some ways to find out what skills you need to develop at work?
-Ask a supervisor's opinion -Ask coworkers' opinions -Attend training's offered by the company
Choose all items that represent essential tasks to do after an interview is over
-Ask about next steps and the best way to communicate -Send a follow-up email within 24 hours
Choose all items that represent important job interview considerations
-Avoid odors others may find unpleasant (perfume, cigarette smoke) -Cover up piercings and tattoos -Find out what the dress expectations are
Who are the best candidates for members of the BPA?
-Brenna wants to have a career in computer-related work -Cody wants to manage a company's office
Choose all items that represent features of the job application process
-Certain aspects of the process are governed by federal laws -Different states have their own laws governing aspects of the process -Employers may offer an online application process
Choose all items that represent characteristics of the job application process
-Drug screens and background checks are sometimes requested -Federal anti-discrimination laws govern aspects of the process -You can apply by sending paper documents or apply online -States have laws governing the process
Who are the best candidates for members of DECA?
-Jane wants to have a career in managing money for other people -Nakia wants to promote products for a company -Bobby wants to start his own company -Leslie wants to supervise other workers
Who are the best candidates for members of SkillsUSA?
-Rex wants to build houses -Andrea wants to be an Airline Pilot -Michel wants to be a Police Officer -Louise wants to design and produce products
Electrical and Electronics Engineers (IEEE)
"the world's largest professional association dedicated to advancing technological innovation and excellence for the benefit of humanity."
Which of the following statements are true of software engineers?
-They are responsible for writing programming code -They are usually strong problem-solvers
Which of the following statements are true of computer hardware engineers?
-They work with the physical aspects of computers -They work with prototypes -They must have knowledge of electrical engineering principles
What are examples of cocurricular education?
-a CTSO for students taking marketing classes -a club providing hands-on laboratory experience for students taking a science class -an agricultural organization for students in an agricultural school
Choose the types of education an ISS professional is most likely to have.
-a CompTIA certificate -a Microsoft-certified desktop support certificate
Which of the following are provided by most professional organizations?
-a code of conduct -a network of professionals -skills validation
Which of the following are offered by most professional organizations?
-a code of conduct -access to resources, conferences, and job boards -skills validation
What are examples of extracurricular education?
-a sports team -a club that plays board games together -a sewing club
Choose all items that represent characteristics of a resume:
-a summary career portfolio data -typically organized by jobs or skills -ideally one or two pages in length
What are some subject areas PAS prepares students for?
-agricultural machinery -landscape design -food science
Which of the following college majors currently integrate computing in required courses?
-all engineering majors -all science majors -digital arts majors
What are examples of curricular education?
-an engineering class -a history class -a school reading program
Choose all items that represent characteristics of a cover letter:
-asks for a job interview -introduces a resume
Choose all items that represent characteristics of a cover letter:
-asks for an interview for a specific job -is brief - never longer than one page -demonstrates enthusiasm and knowledge of the company and position
Which of the following are examples of formal education?
-attending a college course at an accredited college -attending a continuing education course
Choose all items that represent characteristics of a functional resume
-based on data obtained from a career portfolio -contains data relevant to the position for which you are applying -highlights job roles and skills rather than positions held
Which of the following actions should one take when establishing a business?
-be as thrifty as possible -plan for the unexpected -keep lines of communication open with customers -gauge how business is progressing
Which of the following are examples of demonstrating professional behavior in the workplace?
-being punctual -attending work regularly -completing assignments on time -following company rules -having a positive attitude
What activities are FBLA-PBL members most likely to participate in?
-business competitions -leadership conferences
Choose all items that represent characteristics of work samples
-can be printed or placed on the web -are samples of creative work -should be appropriate to the job for which you are applying
Employees
-complete tasks using skills they were hired to use -usually work set schedules every week -follow instructions -have more stability than entrepreneurs do -are usually offered health insurance, retirement, and other benefits
Which of the following are examples of IT careers?
-computer hardware engineer -systems analyst -database administrator
What activities can Future Educators Association members participate in?
-conferences -competitions -scholarship application
Choose all items that represent characteristics of a career portfolio
-contains physical and/or digital data -is a collection of information about one's education, work experience, skills, and accomplishments
Which of the following are examples of lifelong learning increasing the chance of a promotion?
-customer service representative takes classes to become fluent in another language -restaurant server reads a book on how to manage people -software tester works toward a degree in software development
Which of the following tasks is an interactive media professional most likely to do?
-decide how a website should look -test a software program to ensure that the visual elements are working
Identify traits of entrepreneurs.
-desire independence -exercise discipline -identify new ways to meet needs -know how to take intelligent risks
What are some goals of NYFEA?
-developing agricultural leaders -encouraging new and young farmers -encouraging small farms
What are responsibilities of employees?
-do their jobs using skills they were hired to use -work a set schedule every week -follow instructions
Choose the items that represent data you might add to your career portfolio
-employer letters of recommendation -school transcripts -national test scores -photos you exhibited at a gallery or show -chronological list of jobs held
CTSOs are especially helpful for people who are applying for which things?
-employment -military service -college
Which of the following statements about personality tests are true?
-evaluate a person's personality traits -can be used as self-assessment tools for career planning
Which of the following behaviors are generally considered to be professional?
-exhibiting respect for people, both personally and professionally -participating in professional organizations and their events
What values does FCCLA emphasize?
-family -leadership
Choose all the items that represent potential ways to find a job opening
-friends, family, and social network -career center or job fair -online search -company website -newspapers and other publications
What are examples of career fields SkillsUSA prepares students for?
-health science -construction -manufacturing -transportation -information technology -public safety
Which of the following are part of personal growth?
-increasing self-awareness -improving quality of life -developing skills
DA requires
-knowledge of database technology -a bachelor's degree in computer science or a certificate in a database vendor's training program. Advanced degrees are helpful for career advancement.
HE requires
-knowledge of electrical engineering principles -a bachelor's degree in computer science, electrical engineering, or electronics, or a certificate from a college or university verifying skills working with specific hardware components or tools. Advanced degrees are helpful for career advancement
Which of the following are generally considered to be professional behaviors in IT?
-maintaining technical competency -teaching others about technology
What are responsibilities of entrepreneurs?
-make their own decisions and schedules -purchase their own health insurance -pay for office space and supplies
Entrepreneurs
-make their own decisions and schedules -purchase their own health insurance -pay self-employment taxes -have unstable incomes -pay for office space and supplies
Business Professionals of America, and Future Business Leaders of America - Phi Beta Lambda are both open to business students at which levels?
-middle school -high school -college
What are some of the things many CTSOs do for their members?
-organize competitions -provide hands-on experience -connect students with experts -organize leadership conferences -organize community service activities
What are responsibilities of entrepreneurs?
-own businesses -be responsible for employees
Choose all items that represent characteristics of a work samples
-provides examples of creative work such as writing, film, or art -can be referenced in your resume and taken to job interviews -is well organized and easy for a potential employer to find and digest
Choose all items that represent essential items to bring to an interview
-relevant work samples -notebook with questions to ask -copies of resume and personal references -phone number of the contact person
Which of the following are recommended ways to learn more about IT careers?
-scheduling an appointment with a career counselor at a school -attending an informational session -applying for an internship -contacting a professional organization, such as CompTIA
What subjects does TSA emphasize?
-science -technology -engineering -math
Choose all items that represent appropriate interview behaviors
-smiling -making eye contact -using people's names -showing confidence
Which of the following are examples of IT careers?
-software engineer -hardware engineer -systems analyst -database administrator -computer support specialist
technical careers
-software engineer -hardware engineer -systems analyst -database administrator -computer support specialist
SA requires
-strong analytical and communication skills -business skills -on-the-job experience -a bachelor's degree in computer science or business administration, or a certificate from a college or university in systems analysis
SE requires
-strong problem-solving skills. the ability to work in front of a computer for many hours -willingness to learn new software programming languages to keep up with the changing needs of business and technology -a bachelor's degree in computer science or a certificate in computer programming from a college or university. Advanced degrees are helpful for career advancement
CSS requires
-strong troubleshooting skills -customer service and communication skills -a bachelor's degree in computer science, an associate of arts degree, or a certificate in computer support from an institution such as the Computer Technology Industry Association (CompTIA)
Identify examples of lifelong learning
-taking a continuing education course -focusing on self-directed learning
Which of the following are examples of professional organizations in the field of IT?
-the Association for Computing Machinery (ACM) -the Institute of Electrical and Electronics Engineers (IEEE) -the American Society for Information Science and Technology (ASIS&T)
Which of the following offer information about IT careers?
-the Occupational Outlook Handbook published by the US Bureau of Labor Statistics -career centers in high schools, colleges, and universities -professional organizations such as the ACM or the IEEE
How do entrepreneurs currently use computers?
-to create and submit invoices automatically -to communicate with employees via instant messaging -to advertise on social networking sites -to serve customers around the world -to collaborate with virtual team members
How do entrepreneurs traditionally use computers?
-to manage financial records -to create advertisements -to catalog tax records -to e-mail clients -to create invoices
Choose the types of work a person in the network systems administration field might do on a regular basis
-troubleshooting the network when there are problems with connectivity -improving the speed of the network
In what situations should you show enthusiasm at work?
-when you are congratulated on a job well done -when you are offered a new project -when you are running a team meeting -when you are offered a promotion
What are responsibilities of employees?
-work for companies -be responsible to stakeholders
Which of the following are wise entrepreneurial decisions or concepts?
-writing a comprehensive business plan -researching competition for a business idea -pursuing various funding options -dreaming of starting a business
information technology
Business Professionals of America (BPA) is an organization for students preparing for careers in managing businesses and offices and performing
Which of the following statements about certificates is true?
Certificates focus on a narrow set of skills or type of technology.
Which of the following is a college major for which IT courses would most likely be required?
Engineering
Trisha wants to be a nurse practitioner or doctor for her future career. Which CTSO would be best for Trisha to join?
HOSA
Why does HOSA require students join through a local chapter instead of joining as individuals?
HOSA activities are so closely connected with the school curriculum
Which agricultural CTSO has programs for middle-school and high-school students, as well as college students? PAS
National FFA
What document is used to summarize a job applicant's experience, education, and achievements?
Resume
In which of the following careers must one learn and use programming languages?
Software Engineer
How is a technical certificate like a computer-related associate degree?
They both provide evidence for specialized training
Which of the following statements about professional codes of conduct is true?
They define how professionals should make decisions about their professional behavior
Which of the following would an NSA professional most likely need?
a bachelor's degree
resume
a brief summary of education, skills, and work history prepared by using career portfolio data
Which of the following would an interactive media professional most likely need?
a certificate, an associate of arts degree, or a bachelor's degree
career portfolio
a comprehensive collection of information, either in paper or electronic form, about your education, work experience, skills, and accomplishments
cover letter
a one-page letter that introduces your resume and asks for a job interview
What is an internship?
a short-term, often unpaid work assignment
business plan
a three- to five-year projection of what route the business will take and how it will maintain and grow revenues
Work-based learning
a type of education that focuses on skills and knowledge that will be used in the workplace
personality test
an evaluation tool used to identify an individual's personality traits
DECA
an organization for students in marketing, finance, hospitality, and management, including entrepreneurs
National Postsecondary Agriculture Student Organization (PAS)
an organization for students participating in college-level agriculture programs -students in a variety of agriculture-related subjects, such as agricultural machinery, landscape design, and food science
Technology Student Association (TSA)
an organization for students studying technology -open to middle-school and high-school students
Family, Career and Community Leaders of America (FCCLA)
an organization that gives students the skills to become strong family and community members -middle-school and high-school students who have taken a course in Family and Consumer Sciences
Future Educators Association (FEA)
an organization that helps prepare young people for careers in education
National Young Farmer Educational Association (NYFEA)
an organization that prepares adult students for agricultural careers -focused on developing agricultural leaders, and on encouraging new and young farmers, and small farms
National FFA
an organization that prepares middle-school, high-school, and college students for careers in agriculture, which is farming -it prepares not only farmers, but also scientists, veterinarians, engineers, and many other workers involved in agriculture
SkillsUSA
an organization that prepares students for careers that require service skills, technical skills, and other specialized skills -helps prepare high-school and college students for health science, construction, manufacturing, transportation, communications, information technology, hospitality, public safety, engineering, and many other fields
Health Occupations Students of America (HOSA)
an organization that prepares students for healthcare careers
Career and Technical Student Organization (CTSO)
an organization to help students develop skills that will prepare them for careers and technical work and for community leadership
Which type of funding is provided by a person or group with large financial resources in exchange for partial ownership of a business?
angel funding
curriculum vitae
applicants for academic and medical careers use a more comprehensive form of a resume
Software engineers
are responsible for writing programming code that instructs a computer to perform tasks
While traditionally employers used computers to track ordering and inventory, computers are used now to
automate merchandise ordering and inventorying
Caroline is in JROTC (Junior Reserve Officers' Training Corps), which is an extracurricular program that trains and prepares students for becoming officers in the armed forces. Since she wants to join the Army after high school, this extracurricular activity is mostly helping her gain
career experience
Continuing education
classes that are offered by higher-education institutions
A network systems administrator would most likely help with
connecting a computer to the Internet.
When an entrepreneur has three employees at a busy and growing software company, what is the primary responsibility of the employees?
create the product that customers want
Which of the following roles is responsible for overseeing the data and operation of databases?
database administrator
American Society for Information Science and Technology (ASIS&T)
dedicated to advancing the information sciences and providing opportunities, support, and focus to IT professionals
An interactive media professional would most likely help with
designing a website.
Personal and professional assets
desirable or useful qualities that a person already possesses
If you had an idea for a new software company, what would be the best approach to help make it a successful business?
develop a business plan to describe how to maintain and grow revenues
Extracurricular education
education that takes place outside of a traditional academic curriculum
Cocurricular education
education that takes place outside of academic curriculum, but is designed to support and relate to academic curriculum
What is the best overall approach to education and career development for IT professionals?
formal education followed by lifelong learning
Long-term goals
goals that a person means to accomplish in a longer period of time, such as in a semester, a year, or ten year
Short-term goals
goals that a person means to accomplish in the near future, such as in a day, a week, or a month
Professional goals
goals that are related to your career
What are sums of money that are given out for specific reasons?
grants
Which of the following is a name for the place an information services and support professional might work?
help desk
reverse chronological resume
highlights your employment history by listing each job held, starting with your current one
Formal learning
includes learning goals established by a training or learning department -attending a class at an accredited college
Informal learning
includes learning goals established by the learner -reading a nonfiction book and following a professional blog
An employee is having trouble opening a file on a computer
information services and support
Which pair of Information Technology career fields may require work to be done outside of normal office hours?
information services and support and network system administration
Why is it especially important for IT professionals to participate in lifelong learning?
keep up with trends in technology
Christopher is the captain of the speech and debate team at his school. Through this position, he has learned teamwork and how to make decisions that impact the team. He has also learned how to use constructive criticism to instruct the other members of his team.Which characteristic did Christopher develop in this extracurricular activity that will benefit his future career?
leadership
Self-directed
learning that is done on one's own
functional resume
lists the job roles held and the skills demonstrated in each role
Venture capital
money loaned in return for partial ownership of a company
Angel funding
money provided by a person or group with large financial resources in exchange for partial ownership of a business
What special certifications do Cisco and Novell offer that can help satisfy job requirements for Information Services and Support and Network System Administration professionals?
network support
Which should be your first choice for the most efficient and successful job search method?
networking person-to-person
According to the Bureau of Labor Statistics, how many new technical positions will be created in the IT field by 2020?
one million
Professional organizations
organizations for people in the workforce
Personal growth
participating in activities that enhance or improve awareness of self, develop skills, build employability, improve quality of life, or help a person figure out dreams and goals
After establishing a long term goal and understanding what it entails, the best next step is to
plan numerous intermediate short-term goals
information services and support (ISS)
positions provide assistance to people and organizations who are using computer software, computer systems, or other equipment, such as printers or monitors.
programming and software development
professionals plan, write, and test code for new or ongoing software projects
network systems administration (NSA)
provide support for the connections between all of a company's computers or between the computers and an Internet connection
Which of the following is an example of self-directed learning?
reading informative articles about computers
Systems analysts
responsible for analyzing the IT needs of an organization and then recommending systems to adequately support these needs
Computer support specialists
responsible for the installation and troubleshooting of computers and their associated equipment, such as printers, storage devices, and monitors
Grants
sums of money that are given out for specific reasons
Which of the following best describes professional behavior in the IT field?
teaching others about technology in order to increase IT knowledge in the community
A programming and software development professional would most likely help with
testing a software program.
Entrepreneurship
the ability to build something from almost nothing and the attitude to seek opportunity where others haven't yet -home-based businesses -restaurants -dry-cleaning franchises -online technology stores -innovative products to sell
Lifelong learning
the continued pursuit of knowledge for either personal or professional reasons -continuing education -self-directed learning
Curricular education
traditional academic education that usually takes place in school classrooms
Which of the following is the responsibility of a computer support specialist?
troubleshooting printer issues
hardware engineers
work with the physical aspects of computers
A typical day in programming and software development would involve
writing code for a software program.
Which documents might an employer expect to find in a career portfolio?
writing samples, national test scores, and letters of recommendation
