IRAT TRAT 4

A ___ is a perf. appraisal method that provides feedback from a panel of sups, peers, and subord

360 degree feedback system

Theory X and Theory Y are most closely associated with

Douglas McGregor

the person primarily associated with the Hawthorne studies was

Elton Mayo

Raul wises to be promoted but feels like it is unlikely to happen. Which theory best explains this?

Expectancy Theory

___ are benefits and/or recognition that a person receives from someone else

Extrinsic Rewards

all of the following are assumptions of Theory Y except?

The avg worker has relatively little ambition

Anand is a mgr who instills fear in his workers to meet goals. Anand could be described as

Theory X manager

Theory z was first described by

William Ouchi

After a failed negotiation the union strikes and part of plant shuts down. mgt shuts down pit

a lockout

_____ is the difference between a desired state and an actual state

a need

low moral is likely to result in

absenteeism

the mgr at a local hardware store is beginning the selection of a new ee. She begins with...

application form

In the US, wage differences are only acceptable only if they are

attributed to seniority, performance and qualification

How can mgrs avoid equity problems

by ensuring rewards are distributed based on performance

Reference checking usually involves

checking the previous work experience of a candidate

which of the following is an internal source of recruitment for an organization

current employees

which of the following info is most likely to be in a job specification vs job description

education qualifications required for a job

According to the classic theory of motivation, which would motivate ee's to work hard

financial incentives

High morale contributes to:

high returns to stakeholders

Orientation is the human resources function that

includes building tours, introductions, and socialization.

which of the following is a hallmark of the Hawthrone effect?

increase in productivity regardless of physical conditions

an ___ is a personal satisfaction that a person feels from obtaining a goal

intrinsic reward

what is an advantage of job rotation

it reduces boredom created by specialization of tasks

a characteristic of search firms known as headhunters is that they

look for qualified candidates working for other companies

Justin works as the mrktg mgr, he wants to move closer to home what info might he ask for?

marital status

All of the following are ways to retain good ee's EXCEPT

micromanaging ee's

all of the following are results of turnover, when ee's quit or fired and need replaced EXCEPT

more ee's working remotely

Militia Tech. started using methods to give ee's more responsibilities/ control. What is benefit

motivate ee's to higher level of productivity and quality

An inner drive that directs a person's behavior toward goals is called ____.

motivation

all of the following are mistakes commonly made in interviews EXCEPT

not enough concern about compensation

Natalie, a HR mgr must decide how many ee's to hire to fill the new needs. she is engaged in

planning

a company in the process of selecting a new supervisor from a. pool. All are part of the process EXCEPT

posting an ad on LinkedIn

which of the following forms of compensation includes an employee stock ownership plan

profit sharing

The Americans with Disabilities Act

prohibits using a positive AIDS test as reason to deny hire

____ refers to forming a pool of qualified applicants from which mgmt can select new ee's

recruiting

which of the following functions of HR management includes testing?

selection

Socorro was terminated from her job because she was repeatedly late, her turnover is considered

separation

which of the following theories is associated with the piece-rate system

the classical theory of motivation

Why do many firms have a policy of giving first consideration to their own employees?

the cost of hiring new ee's to fill openings is expensive

The birth of the study of human relations within business organizations can be traced to:

time and motion studies by Fredrick W. Taylor and Gilbreth's

Jo completed Grad School w/ MS in publishing and writing, why would HR give her an ability test?

to determine whether she has the skills for the job