IS438 Final

Procurement

refers to the process of acquiring goods and/or services from an outside source.

Delphi Technique

technique is to derive a consensus among a panel of experts who make predictions about future developments.

What are the five stages of team development according to the Tuckman model? Briefly describe each stage.

Forming, storming, norming, performing, and adjourning. Forming involves introducing each of the team members and becoming familiar with each other. Storming occurs when the group members have different thoughts and opinions, and often this is where conflict occurs. Norming occurs when the team has developed a common working method, and the team is now cooperating instead of arguing. The performing stage is where the work is actually getting done, relationships are settled, and the team is able to manage more complex tasks. Adjourning is the breaking up of the group after it successfully reaches its goals and completes its work.

Communicate

Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to ...

What must be the contents of the stakeholder management plan?

The contents include describing stakeholder engagement levels, interrelationships, communication requirements, management strategies, and a process for updating the plan.

How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?

You can determine the number of communications channels with the following formula: n(n-1)/2 where n is the number of people involved. As the number of people increase, the complexity of the communication increases because there are more channels through which people can communicate. Project managers can control this value by limiting the number of people allowed on a team.

Sharepoint Portal

allows users to create custom Web sites to access documents and applications stored on shared devices.

Quality Circles

are groups of non-supervisors and work leaders in a single company department who volunteer to conduct group studies on how to improve the effectiveness of work in their department.

Contingency Reserves or Allowances

are provisions held by the project sponsor or organization to reduce the risk of cost or schedule overruns to an acceptable level.

Stakeholders

can be classified as internal to the organization or external.

Make-or-Buy

decision is one in which an organization decides if it is in its best interests to make certain products or perform certain services inside the organization, or if it is better to buy them from an outside organization.

Power/Influence Grid

is a tool used to group stakeholders based on their level of authority and their level of concern for project outcomes.

Synergy

is the concept that the whole is equal to more than the sum of its parts.