ISBC Extension 9

In the future, which of the following Microsoft products is likely to be a true ERP product for larger organizations? A) Solomon B) Nav C) AX D) GP

AX

Which of the following statements is true about the types of organizations that use ERP? A) ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry. B) Implementing ERP to organizations of different scales is difficult due to the differences in their basic business processes. C) ERP procedures are uniform in large organizations operating in multiple countries. D) Availability of IT personnel does not have an impact on ERP implementation.

ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry

Which of the following statements is true of Microsoft's ERP products? A) Dynamics CRM is a true ERP product used by large organizations. B) GP is the easiest of Microsoft's ERP products to install. C) Nav is likely to continue as a general-ledger program in the future. D) AX was developed in-house by Microsoft.

GP is the easiest of microsoft's ERP products to install

Which of the following statements is true of the impact of ERP on the IT staff of small organizations? A) IT specialists in small organizations are dedicated to managing only the ERP system. B) The IT staff in small organizations is isolated from senior management. C) The chief information officer obtains the backing of the entire executive group for ERP implementation. D) IT specialists in small organizations are spread very thin and often are in over their heads during an ERP implementation.

IT specialists in small organizations are spread very thin and often are in over their heads during an ERP implementation

Maintaining a general ledger is a(n) ________ activity that must be integrated into applications in order to form a true ERP product. A) supply chain B) accounting C) human resources D) manufacturing

accounting

Which of the following statements is true of an ERP database? A) An ERP solution contains the company's operational data. B) A stored procedure is a computer program code stored within an ERP database that runs to keep the database consistent when certain conditions arise. C) An ERP solution includes initial configuration data. D) A trigger is a computer program code stored in an ERP database that is used to enforce business rules.

an ERP solution includes initial configuration data

Which of the following aspects that impact ERP differs among companies of different sizes? A) relevance of ERP systems B) value chains C) availability of skilled IT staff D) basic business processes

availability of skilled IT staff

Which of the following statements is true of ERP products offered by SAP? A) SAP HANNA is a SaaS (software as a service) cloud offering. B) SAP's ERP products are more expensive than those from other companies. C) Classic SAP uses thick-client, client-server architecture. D) Because of its installed base, SAP can make a rapid move to cloud-based solutions.

classic SAP uses thick-client, client-server architecture

Which of the following should be considered while implementing an ERP application? A) compare as-is model to blueprint processes and note differences B) plunge the organization into the new system C) model all current practices "as-is" and implement them on ERP application D) modify every existing practice to match blueprint models

compare as-is model to blueprint processes and note differences

Which of the following statements is true of ERP application programs? A) During the ERP development process, the development team sets configuration parameters that specify how ERP application programs will operate. B) There are virtually no limits to how much configuration can be done in an ERP application program. C) Custom programming of ERP application programs is economical both initially and for long-term maintenance. D) In order to meet varying customer requirements, development teams must often change the program code of ERP application programs.

during the ERP development process, the development team sets configuration parameters that specify how ERP application programs will operate

________ is a suite of applications, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform. A) Enterprise resource planning B) Customer relationship management C) Warehouse management system D) Supply chain management

enterprise resource planning

A new ERP implementation process cannot be carried out if a business is running on an old system.

false

An ERP implementation depends primarily on the backing of a departmental manager

false

An ERP solution includes a database design, initial configuration data, and the company's operational data.

false

As an element of an ERP solution, supply chain includes scheduling, capacity planning, quality control, bill of materials, and related activities.

false

ERP was initially adopted by government and public service agencies to handle complex administrative tasks.

false

Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Dynamics platform.

false

PeopleSoft is an HR product developed in-house by Oracle

false

SAP's ERP products are relatively economical compared to other companies' products

false

Stored procedure is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.

false

The ERP training sessions in which the implementing organization's employees teach the ERP trainers about the organization's processes are called train the trainer.

false

The differences between as-is processes and the blueprint should be reconciled after the ERP system has been implemented.

false

Payroll, time and attendance, and benefits administration are examples of ________ activities that must be integrated into applications in order to form a true ERP product. A) manufacturing B) supply chain C) human resources D) accounting

human resources

Which of the following statements is true of the effect of ERP on the IT staff of midsized organizations? A) In midsized organizations, the IT staff is often isolated from senior management. B) ERP implementation in midsized companies will be part of a strategic process and, once begun, will have the full backing of the entire executive group. C) IT specialists in midsized organizations are spread very thin and often are in over their heads during an ERP implementation. D) Midsized organizations employ only one or two IT specialists.

in midsized organizations, the IT staff is often isolated from senior management

What is a stored procedure? A) It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise. B) It is an area of memory that is used for dynamic memory allocation. C) It is a computer program stored in a database that is used to enforce business rules. D) It is a software program that houses and serves business logic for use by multiple applications.

it is a computer program stored in a database that is used to enforce business rules

Which of the following statements best describes a trigger? A) It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise. B) It is a computer program stored in a database that is used to enforce business rules. C) It is a set of inherent procedures in an ERP solution that implement standard business processes. D) It is a programming paradigm that describes computation in terms of statements that change a program state.

it is a computer program stored within a database that runs to keep that database consistent when certain conditions arise

Which of the following statements is true of ERP software in the cloud? A) Customers of thick-client, client-server ERP software can move to the cloud at low costs. B) Cloud-based ERP software is more expensive for customers. C) Mobile systems using cloud-based ERP require thin-client applications. D) It is safe to provide mobile systems access to ERP systems.

mobile systems using cloud-based ERP require thin-client applications

Which of the following statements is true of Oracle's ERP products? A) Oracle has never been known to create easy-to-use ERP products. B) Oracle traditionally does not develop its ERP products in-house. C) Oracle's ERP products are not available on mobile devices. D) Oracle's ERP products are not designed according to SOA principles, and hence are non-customizable.

oracle has never been known to create easy-to-use ERP products

Which of the following is an example of a supply chain activity? A) scheduling B) sales prospecting C) procurement D) cash management

procurement

Which of the following is a manufacturing activity that must be included in a true ERP product? A) inventory management B) quality control C) customer support D) benefits administration

quality control

________ offers ERP software particularly for businesses in construction and real estate, and for non-profit organizations. A) Sage B) SAP C) Infor D) Oracle

sage

CRM, as an application that must be included in a true ERP product, includes ________. A) quality control B) commission calculations C) sales prospecting D) supplier management

sales prospecting

An example of a stored procedure would be never to sell certain items at a discount.

true

ERP training includes topics such as obtaining top-level management support.

true

ERP vendors design application programs to be configurable so that development teams can

true

For implementing ERP systems, the first task is to create a model of current business procedures and practices, which is called the as-is model.

true

In midsized organizations, the IT staff is often isolated from senior management

true

Infor Business Cloud is an ERP solution that can be installed on a customer's servers and managed by Infor personnel.

true

Infor Business Cloud is available as IaaS (infrastructure as a service).

true

Oracle's ERP products are designed according to SOA principles and hence are adaptable and customizable.

true

Process blueprints are the inherent processes in an ERP solution that implement standard business processes

true

Sage offers some components of its ERP products on the cloud as SaaS.

true

Small organizations employ only one or two IT specialists who not only manage the ERP system, but the entire IS department as well.

true

The primary purpose of an ERP system is integration

true