ISDS 4111 Chapter 1 (Motiwalla)
45) All of the following are components of an ERP system except: A) tools. B) hardware. C) processes. D) people. E) databases.
Answer: A Diff: 1 Page Ref: 10
67) Business organizations have become ________. A) more complex B) less complex C) easier to manage D) more layered E) all of the above
Answer: A Diff: 1 Page Ref: 4
54) A "vanilla" ERP implementation is when the organization decides to implement the ERP software: A) "as is." B) quickly. C) with B2B capabilities. D) without complex interfaces. E) with special additions.
Answer: A Diff: 2 Page Ref: 10
72) As opposed to ERP systems, e-Business systems are focused more on integrating ________ processes. A) external B) hardware C) internal D) software E) none of the above
Answer: A Diff: 2 Page Ref: 17
62) Because they lack the skill sets and time necessary to develop it ________, most organizations choose to purchase ERP software from a vendor. A) in-house B) efficiently C) modularized D) organically E) cross-functionally
Answer: A Diff: 2 Page Ref: 19
75) Making modifications to the ERP software will ________ the investment in the system and introduce higher implementation risk. A) increase B) decrease C) simplify D) reinforce E) none of the above
Answer: A Diff: 2 Page Ref: 20
42) When an ERP system is upgraded, this means that the IT staff will have to upgrade not only the existing application, but also any ________ they have made. A) modifications B) protections C) designs D) decisions E) clarifications
Answer: A Diff: 3 Page Ref: 10
61) A ________ implementation involves considerable modifications to the ERP software. A) chocolate B) vanilla C) cross-functional D) vendor-driven E) web-enabled
Answer: A Diff: 3 Page Ref: 18
70) A(n) ________ system is an integrated information system that supports all the functions of the enterprise in real-time. A) Silo B) ERP C) Decentralized D) Management E) none of the above
Answer: B Diff: 1 Page Ref: 7
74) It is not uncommon for employees to ________ the changes in their roles and department boundaries due to the new ERP system. A) embrace B) resist C) request D) sabotage E) none of the above
Answer: B Diff: 2 Page Ref: 18
43) An Information System includes each of the following except: A) software. B) culture. C) hardware. D) data.
Answer: B Diff: 2 Page Ref: 4
47) A(n) ________ is a dynamic sub-organization that can be created and eliminated depending on need. A) strategic group B) Business Unit C) department D) matrix group E) IT group
Answer: B Diff: 2 Page Ref: 5
68) The CEO of a firm probably requires less quantity of information but a very high ________ of information. A) amount B) quality C) cost D) transfer E) none of the above
Answer: B Diff: 2 Page Ref: 6
50) The concept of ________ means that clean data can be entered once and then reused across all applications. A) cross-data reports B) data integration C) real-time access D) data flows E) system integration
Answer: B Diff: 2 Page Ref: 8
56) The ________ approach to implementing an ERP system helps organizations lower the long-term maintenance of the ERP application. A) RAD B) layered C) waterfall D) data flow
Answer: B Diff: 3 Page Ref: 10
58) In the tiered architecture, the ERP application is stored on the ________ tier. A) presentation logic B) business logic C) middleware D) data E) hardware
Answer: B Diff: 3 Page Ref: 14
63) An organization must first do a ________ to help narrow down the ERP vendors to a select few. A) system analysis B) needs assessment C) vendor review D) performance review
Answer: B Diff: 3 Page Ref: 19
46) The general goal of an Information System is to convert data into useful: A) procedures. B) tools. C) information. D) data flows.
Answer: C Diff: 1 Page Ref: 4
40) A(n) ________ is defined as a series of tasks or activities grouped to achieve a business function or goal. A) software design B) system prototype C) business process D) information system
Answer: C Diff: 2 Page Ref: 40
66) In the ERP systems, they must meet the organizational needs in todays's competitive environment to be: A) cross functional, dynamic, and siloed. B) mono functional, dynamic and global. C) cross functional, dynamic and global. D) cross functional, static and global. E) none of the above
Answer: C Diff: 2 Page Ref: 6
52) ERP systems integrate a business' processes across their: A) system boundaries. B) functional dependencies. C) value chain. D) sales activities.
Answer: C Diff: 2 Page Ref: 8
71) An ERP system works on a(n) ________ database that allows various departments to share information and communicate with each other. A) silo B) ERP C) single D) archive E) none of the above
Answer: C Diff: 2 Page Ref: 9
59) A strong commitment from ________ is critical for the success of an ERP system. A) people B) vendors C) management D) users E) system administrators
Answer: C Diff: 3 Page Ref: 15
41) Checking inventory is an example of a(n): A) software function. B) system function. C) database. D) business process.
Answer: D Diff: 1 Page Ref: 10
69) As organizations grew they tended to create a hodge-podge of siloed information systems that lacked ________. A) analysis B) modularity C) diversity D) integration E) none of the above
Answer: D Diff: 1 Page Ref: 6
44) An ERP architecture consists of both a physical architecture and a(n): A) labor component. B) system architecture. C) database. D) logical architecture. E) system documentation.
Answer: D Diff: 2 Page Ref: 11
57) ERP systems help to increase the efficiency of the organization and worker productivity by providing a ________ for all corporate data, information, and knowledge. A) network B) platform C) architecture D) central repository E) decentralized archive
Answer: D Diff: 2 Page Ref: 14
73) One benefit of ERP systems is that by having standard user interfaces, less ________ of employees is required. A) numbers B) management C) quality D) training E) none of the above
Answer: D Diff: 2 Page Ref: 17
51) During the 1960s and 1970s most organizations designed their systems in a ________ manner. A) interrelated B) cross-functional C) componentized D) silo E) cohesive
Answer: D Diff: 2 Page Ref: 8
64) ________ is the time from "go live" to about 90 days after, or until the number of issues and problems have been reduced. A) Implementation B) Rationalization C) Analysis D) Stabilization E) Testing and Debugging
Answer: D Diff: 3 Page Ref: 20
53) ERP vendors embed ________ in their software. A) components B) data C) protocols. D) best practices E) upgrades
Answer: D Diff: 3 Page Ref: 8
55) ERP system implementation failures are often caused by lack of attention to the business processes and the ________ components. A) interrelated B) hardware C) software D) database E) people
Answer: E Diff: 2 Page Ref: 10
48) Which of the following is not a component of an Information System? A) hardware B) people C) data D) software E) output
Answer: E Diff: 2 Page Ref: 4
65) One of ERP Systems's goals is to make information flow between ________ and the system. A) accounting B) finance C) production D) marketing E) all of the above
Answer: E Diff: 2 Page Ref: 6
49) ERP systems are ________ which means they can be accessed using a web client. A) functional B) cross-functional C) real-time D) integrated E) web-enabled
Answer: E Diff: 2 Page Ref: 7
60) ________ an ERP system during the implementation increases the cost of the system and increases the implementation risks. A) Integrating B) Diagramming C) Delaying D) Outsourcing E) Modifying
Answer: E Diff: 3 Page Ref: 18
