J.P Morgan Chase

Pataasin ang iyong marka sa homework at exams ngayon gamit ang Quizwiz!

Is there a fee for using MyCar?

No, there is no cost to use MyCar.

Where are Chase ATMs with cardless access located?

Cardless ATM access is currently available on Chase ATMs where you see the Cardless symbol:

Can someone access my account at the ATM if my phone is stolen?

Cardless ATM transactions require the mobile wallet and an ATM PIN to complete the ATM transaction. In addition, we recommend using the security features available on your phone.

Can I change a standard CD to a CD ladder?

A standard CD cannot be changed to a CD ladder. However, once the CD matures there's an option to withdraw funds from the standard CD and open a CD ladder as a group of 4 CDs.

Chase Experiences vs Chase Offers vs Chase Ultimate Rewards

Chase Ultimate Rewards: is a marketplace for those who have a chase rewards Credit card. Cardholders will receive a Boosts in their reward points when redeeming through Chase ultimate rewards. They can receive up to 15 points per $1.00 spent at 450+ stores. It's especially valuable when redeeming for travel, Other areas: card holders receive generous redemption offers: -Pay with pts with Amazon or PayPal: When using points at checkout, each point is worth $0.008, which means that 100 points equals $0.80 in redemption value. -Apple ultimate rewards store -Gift cards: Shop over 175 of your favorite gift card brands -Pay yourself back: Choose to receive a statement credit on one or more of your eligible purchases - Chase dining: Redeem your points for takeout, reservations or exclusive culinary experiences - cash back: turn rewards into a Direct deposit into most US checking and savings account Chase experiences: use points to attend exclusive events Travel to travel partners: Transfer points to any of our Airline and hotel partners at full 1:1 value: Chase Offers: is a benefit given to both chase credit card and debit card clients: It provides an easy way to access great deals Right on the Chase mobile app or chase.com. No need for coupons, vouchers or codes. Clients will earn money back on their statements as a credit Applied to the purchase. Plus it keeps a annual running total of all the savings that have been applied by using Chase offers to help demonstrate the power of your savings. How it works: Browsing tab deals: activate deals before Checking out: Offers are specifically chosen for each card. So don't forget to browse all your card options. Make a qualifying purchases Online or in store before the deal expires. Then finally You get money back automatically A statement credit will appear and you're eligible Chase debit or credit card account: That was used for the purchase within 7 to 14 business Chase Experiences: Chase cardmembers (both credit and debit) are given multiple opportunities for seeking out special events through Chase Experiences. Chase Experiences offer Chase cardholders special benefits to a wide variety of experiences ranging from sports, concerts, dining, and other forms of entertainment. The benefits come in a lot of different forms as well. In some cases, chase clients will be able to gain access to an exclusive lounge for free while in other cases, they pay (in cash or points) at a discount price for an unforgettable, once in a lifetime experience. Also, some experiences are limited to certain types of Chase cards such as the Chase Sapphirre Preferred, chase private client or United Airlines credit cards Many of the most popular Chase experiences are associated with specific venues or events. For example, the U.S. Open is an annual tennis competition that offers Chase cardmembers access to an exclusive lounge. Other specific venues that offer special perks include: Madison Square Garden (New York City): look into special experiences with professional sports teams like the New York Knicks and New York Rangers. In addition, there may be special concert events taking place as well. Madison Square Garden is also one of the few locations with a Chase Lounge. And, it's an exclusive lounge only available to cardmembers. Here you can enjoy complimentary food and soft drinks and pick up drinks at a cash bar. And purchase purchase merchandise from Madison Square Garden merchandise at a discount Chase Center (San Francisco): fan of the Golden State Warriors. as a Chase cardholder, you can have a bit of a VIP experience. For example, cardholders might be able to enter the building before the general public and enjoy the Chase Lounge. Can also get a nice discount on food and drinks. Regional events can also find events taking place in regional locations. There are a lot of events that take place at museums, zoos, and aquariums. The Forum The Forum is the old home of the Los Angeles Lakers up until 1999 but it still puts on a lot of events and concerts. You can find a Chase Lounge at the Forum, where once again enjoy complimentary food and beverages along with a cash bar. might also have access to a VIP parking area along with a private entry and exit. The Chicago Theater The Chicago Theater is another venue where chase clients can experience a Chase Lounge and possibly take advantage of Chase Preferred seats. Once again, make sure to inquire about reservations. Chase Field Chase Field is home to the Arizona Diamondbacks (Major League Baseball). Here, be on the lookout for exclusive game day experiences Sapphire Experiences Sapphire Experiences is where the exclusivity of Chase Experiences really ramps up. In order to view these events, login with credentials belonging to a Sapphire card. Past events include things like: Emmy's Sundance Chef showcases Galapagos Islands Expedition PGA Championships Mexico City food tour Often times, choose from a variety of packages with more expensive packages offering a more VIP-like experience. For example, the base Emmys package would cost $525 but can choose an upgraded experience that included watching rehearsal and attending the Governor's Ball for $3,500. pay for these experiences with a card or some cases use points. Some of these events can go pretty quickly and have limited tickets, so chase clients interested in to act fast Sapphire Lounges Chase clients can also get access to Sapphire Lounges if you hold a Chase Sapphirre Preferred, Sapphire Reserve, or a Sapphire banking debit card. these lounges are at a lot of different events such as Winterland on The Rooftop at Pier 17 or the Sundance Film Festival. Chase Dining find amazing restaurants at locations at cities near you United Card Events United Card Events are special events available to United card holders. can access these events by paying with a card or paying with miles. Summary: Some Chase Experiences are free while others will require a payment that will depend on the type of package purchased. Many Chase Experiences are open to all Chase cardmembers including credit card and debit card holders. Others will be limited to certain types of cardmembers such as Sapphire cardholders and private client. For example, they might be offered advanced sales of tickets before the general public or some events sold out, could still be available exclusively to Sapphire and private client customers

Chase Business Analysis Checking:

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching a (product type) chk acct that suits the business needs —one way to help determine that is to understand what the typical combined checking and savings balances might look like for the business on a daily basis? — Can you walk me through the purpose for opening this account, is it for operating expenses? — is it for something else like a separate expense account for maybe managing business investment properties or side projects Do you know what the monthly Transaction volume of the business will look like? Probing questions: How does the business typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you when opening a business _________ acct? How will the business be legally structured? From what you indicated it appears the business will need a __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase business clients What that means is you'll never have to worry about finding a branch or ATM if traveling Chase Business Analysis checking clients, will be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there (see business feature tabs Chase Business Online eg) Let's start with the basics: this is This is a special type of account that should be upgraded with our cash management service line: Business Analysis Checking accounts are a great way for businesses with higher daily balances to earn more on their balance and get all the perks they want, without having to worry about added fees. A general business checking account allows for writing a limited number of checks and making deposits/withdraws with a teller into a account each month without any fees. Once that limit has been reached, it start incurring a fee for each check or deposit/withdrawal after that. While this is fine for many small businesses who won't normally exceed those limits, it can become an unneeded expense for larger companies. If a business as outgrown its general business banking account or is looking to earn a bit more while the funds are waiting to be used, it might be time to make the switch to Analysis Business Checking. With this account, business can put their larger balance to work, and most of the time, avoid paying for daily transaction fees altogether thanks to a generous 2% earnings credit. Here's how it works: With an Analysis Business Checking account, you earn a 2% credit on daily balances — no hidden fees! Most businesses find this credit to be more than enough to cover all of the fees associated with writing checks, making deposits remotely, and using cash management services. At the end of each statement cycle, acct holders get an analysis statement that details exactly what fees were charged to the account and how much of the credit was used to pay for those fees. It's important to note that the credit earned on an Analysis Business Checking account is not interest, so if looking to earn extra money, a business savings or money market account might be a better fit. Note: The earnings credit is applied to the average daily balance at month's end, resulting in a credit that offsets the monthly service activity expenses. Not all fees and charges are eligible for offset through the earnings credit. Accounts will be analyzed for monthly activity, float, and actual services used. Accounts with expenses not offset by an earnings credit will be charged on a monthly basis. Notice when I turn my screen there is a Fixed Monthly service fee: $25 (Go to account disclosure) Here's How the fee schedule is constructed each month: Transaction fees per month: Checks paid/debits: 0.24/each Branch Credit: $2.00/each Electronic credit: 0.25/each On-us deposited items: 0.20/each Not on-us deposited items: 0.27/each Wires fees are the same: Other fees: Chase quick deposit (deposit items): 0.20/items Chase quick deposit credit items: 0.80/day ACH return fee $3/item Return deposited item: $10/item Return item redeposit: $3/item Per Oscar: for companies that need an in house team to handle each transaction, like scanning etc Earnings credit: Chase business analysis checking (standard) no interest: ——- Earnings credit: Variable, subject to change at Chases discretion. It is applied to the monthly average collected balance and used to offset fees for monthly maintenance, transactions, cash management and additional services Or Chase business analysis checking (with interest)—— interest is applied to offset the charges, not an earnings credit Negative Collected balance fee: For both: chase prime + 3% charged on daily negative collected balances Balance-based charges: Varies, subject to change at Chases discretion No cash deposit processing fee: For the 1st $10,000 per month (see business deposit express fee schedule for additional fees) Question; What are the business options for those who exceed 500 transactions regularly per month... Chase platinum business checking wouldn't be a good option either? And if they don't hold that large balance, Chase business Analysis would not be an option either?

How can I access Zelle®?

It is available in the Chase Mobile app and on chase.com.

Premier Checking Accounts

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment We reserve 30mins for an appointment, but they can sometimes run over depending on the complexity and number of questions you may have What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if you're traveling chase premier checking clients, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits and digital wallet are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there. But I enjoy explaining new clients why we really are the only bank they have to use. We have clients covered in all core areas of your finances, not just banking but lending investments as well Let's start with the basics: Chase sapphire checking accounts provide premium service - it falls one notch below private client status, our most prestigious program that offers the best benefits among all the checking account options Chase has - The main distinction being private clients receive personalized service from our dedicated in house Team of experts and discounted rates for home and auto loans - The other difference is that sapphire checking accounts have a $25 monthly service fee whereas private client accounts have a $35 monthly service fee Notice as I turn my screen: With Chase sapphire checking account: there's - A $25 monthly service fee that can be waived with one of the following each monthly statement period: - An average beginning day balance of $75,000 or more in any combination of this account and linked qualifying deposits from other Chase check your savings account that you may hold, also investments on our JP Morgan wealth platform count toward that average daily balance Other ways to waive the monthly service fee : No Monthly Service Fee when linked: • Up to nine additional personal Chase checking accounts (excluding Chase Private Client Checking)——the 10th would need to meet its own monthly service fee requirements——both linked accounts avoid the monthly service fee • Chase personal savings account(s) (excluding Chase Private Client Savings) • Chase complete Business Checking® account (wow I didn't realize you can link a complete business checking account to a personal checking account) The biggest advantage for Chase sapphire checking clients, is virtually all banking fees are waived, No Chase fee for: • ATM use worldwide, including: - Non-Chase ATM transactions - Refund ATM network fees charged from Other banks - Foreign Exchange Rate Adjustment • Debit card Foreign Exchange Rate Adjustment • Non-ATM Cash transactions • Card Replacement - Rush Request • Stop payments • Deposited Item Returned or Cashed Check Returned • Incoming or outgoing wire transfers • Chase design checks when ordered through Chase. Fees may apply for certain other supplies and expedited shipping options (not personal style checks) • Counter Check, Money Order and Cashier's Check • Legal Processing (normally $100 fee) Note: there is a distinction from Foreign Exchange Rate Adjustment fee and • Debit card Foreign Exchange Rate Adjustment fees. Chase premier plus checking does not cover debit card foreign exchange rate fees only chase sapphire checking and private client and savings accounts cover both. Also chase premier saving accounts do not cover any foreign exchange rate adjustment fees The largest drawback with a chase Sapphire checking account is that clients do not receive access to our in house dedicated private client team: we have a Specialist ready to assist in every core area of your finances: investments, lending and business solutions, this is a separate area of the bank that we reserve for our best clients and their families The reason why this is, investments and funds offered through the J.P. Morgan private client channel have initial investment requirements between $100,000-$250,000. The qualification to work with our Chase business relationship manager, is either being a chase private client or The business needs to produce revenue of $1 million or above, businesses with a larger transaction volume anywhere from 500 or more per month also qualify to work with our business relationship manager: Bankers like myself at the branch work with smaller business owners/businesses like yourself, since we can apply directly for business loans that are less than $200,000 and there's less complexity to the business. Chase can scale with any size business from startup to large corporations, and we have different levels of business relationship managers based on the revenue and transaction volume of the business. Even though you don't currently qualify as a Chase private client, there are exceptions that can be made And I'd like to introduce you to ______. Sapphire : Qualifying personal deposits include Chase First Checking accounts, up to 9 other personal Chase checking accounts (excluding Chase Private Client Checking), personal Chase savings accounts (excluding Chase Private Client Savings), CDs, certain Chase Retirement CDs, or certain Chase Retirement Money Markets Sapphire & CPC: Interest: Earns Interest - Variable; based on daily collected balance Check Return Options: Check Safekeeping, Image Statement and Enclosure Statement Questions: can chase total and chase premier plus checking Monthly service fee, be waived as well...when connecting a chase savings account or is it just for premier checking accounts? To get started and open your account, we need two forms of identification a primary and secondary ID: To get started, we need two forms of identification a primary and secondary ID: to authenticate your account and have authorization to make changes CPC: No Chase fee for: • ATM use worldwide, including: - Non-Chase ATM transactions - Refund of ATM fees charged to you at non-Chase ATMs - Foreign Exchange Rate Adjustment • Debit card Foreign Exchange Rate Adjustment • Non-ATM Cash transactions • Card Replacement - Rush Request • Incoming or outgoing wire transfers • Stop Payment • Deposited Item Returned or Cashed Check Returned • Personal style checks when ordered through Chase. Fees may apply for certain other supplies and expedited shipping options • Counter Check, Money Order and Cashier's Check • Legal Processing • Annual rent for a 3" x 5" Safe Deposit Box or smaller (20% discount on larger sizes) for existing rentals. We currently do not rent new Safe Deposit Boxes No Monthly Service Fee on these accounts when linked: • Up to nine additional Chase Private Client Checking accounts • Chase savings accounts (excluding Chase Premier Savings) • Chase Total Business savings® account • Chase Business Complete CheckingSM account • Lower balance requirement to waive the Monthly Service Fee on a linked Chase Platinum Business CheckingSM account

How do I set up Automatic bill payments on Chase Online℠?

Sign in to Chase Online℠ and choose "Pay & Transfers," then choose "Payment Activity." From there choose "Automatic payments" under "Bill Pay" in the side menu; choose "Set up an automatic payment" and complete the flow. Please add The desired receiving-party before setting up automatic payments.

Different kinds of interest rates

Simple Interest: I = P*R*T Compound interest: Fv = P(1+r/n)^n*t Continuous compound interest: Fv = P(e)^r*t n= frequency

Banks vs Credit Unions

When you're deciding where to open an accounts, you may wonder: Should I use a bank or a credit union? Banks Ownership and Membership: Banks are owned by investors and operate as for-profit institutions, and banks must make a profit for their investors Interest Rates: When looking for a loan of any type, it's always best to check both local banks and credit unions. Online banks may offer lower rates than Conventional institutions, but banks usually can't compete with credit unions in this arena Fees: Since banks must make money for their investors, they tend to have more and higher fees than credit unions. Online Services and Technology: banks tend to have more capital to spend on technology; as a result, they are known for enhancing their services much quicker than credit unions. Mobile banking services are likely to be far more advanced at banks. If technology________ and ________online banking are Key must-have features, I can show you a demonstration on how it works before opening an account with us Credit Unions Ownership and Membership: Credit unions are not-for-profit and are owned by their members. At a bank, you are a customer. At a credit union, you are a member. Members of credit unions also have the ability to vote on credit union policies and participate in decisions credit unions have no need to make a profit for their members. Instead, their goal is to keep their fees low, to set high interest rates on savings, and to set low interest rates on loans Credit unions must limit their customer base to what's called a "field of membership." This can include a company where people work, a school or place of worship, a geographic area, or a membership in an organization Product Offerings: Credit unions tend to offer fewer products than banks, especially in the commercial banking space . Credit unions—which tend to be considerably smaller than banks—also typically offer fewer investment products and are often limited to offering just checking and savings accounts and credit cards Interest Rates: In many cases, you'll find that credit unions offer the lowest interest rates on loans, such as car loans and mortgages. As for interest rates on savings products, credit unions offer higher rates than banks Online Services and Technology: National and global banking companies often have large budgets for technology. However, it's possible to find national credit unions with digital banking options that provide most of the services needed Key Differences: Larger banks may subject to lower quality customer service. Credit unions look to serve their membership and tend to be more flexible when it comes to customer needs. And a more personalized approach to customer service for their members banks typically have more locations to provide direct service to customers. Credit unions tend to be in much smaller towns and cities, with fewer branches. To offset this disadvantage, credit unions have formed a CO-OP Shared Branch networks with more than 5,600 shared branches nationwide. For example, it offers more than 54,000 surcharge-free ATMs through the CO-OP Most credit unions cannot compete with banks when it comes to convenience (access to ATMs and branches) and technology like mobile banking. Our clients prefer to forgo a lower interest rate to work with the team their comfortable with so that they feel confident in the loan or mortgage their applying for

Chase college checking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment We reserve 30mins for an appointment, but they can sometimes run over depending on the complexity and number of questions you may have What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if you're traveling chase college checking clients, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits and digital wallet are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there Let's start with the basics: It's For students ages between 17 to 24 who are actively enrolled at a university at account opening... 17-year-old must open at a branch we usually have welcome bonuses offered to new customers opening an account, but they change month to month: right now - College students will receive a $100 when they open a Chase college savings account and Complete 10 qualifying transactions With a Chase college checking account: there's No initial minimum deposit requirements to open * No monthly service fee for up to 5 years while in college than after that period a $6 monthly service fee will be applied that can be waived with one of the following each monthly statement period: Or another way to put it: There is no $6 Monthly Service Fee from the time of account opening until after the student's expected graduation date (up to five years) than after that period a $6 monthly service fee will be applied that can be waived with one of the following each monthly statement period: * An electronic deposit of any amt made into the account, such as a payments payroll providers or government benefit providers by using the ACH network, the Real Time Payment network, third party services that facilitate payments to a debit card using the Visa® or Mastercard® network, or an average ENDING day balance of $5,000 or more in this account. * No monthly service fee on a Chase Savings℠ account when linked to this account for Overdraft Protection * there's also something called Chase Overdraft Assist- (Insufficient Funds:) How it works, Chase pays for the transactions during our nightly processing on a business day when a client account balance is overdrawn where there's no overdraft fee if overdrawn by $50 or less at the end of the business day or if overdrawn by more than $50 and the account balance is brought back to overdrawn by $50 or less at the end of the next business day So clients have two business days to bring the account balance back to good standing before we apply an insufficient funds fee $34 Insufficient Funds Fee per transaction during our nightly processing beginning with the first transaction that overdraws an account balance by more than $50. • Maximum of 3 fees per business day (up to $102) If Depositing a check, this assumes we do not place a hold and the check is not returned, even if the cut off time is met (Clients have until 11 p.m. ET (8 p.m. PT) to make a deposit or transfer). Chase won't charge an Insufficient Funds Fee: • If the transaction is $5 or less • If the debit card transaction was authorized when there was a sufficient available balance in the account • If the check or ACH is returned unpaid. However, we may charge an Insufficient Funds Fee if a previously returned check or ACH is presented again and paid • If the debit card transaction or ATM cash withdrawal request is declined The largest drawback with Chase college checking is it doesn't include the same premium service as our other higher tier-checking accounts offer For some clients it's unimportant for others they do want a full comprehensive list of all our banking service fees waived: That's the trade off there are no monthly service fees while attending school however, everyday banking service charges would still be your responsibility On an annual basis how often are you finding that you need to issue a money order or cashiers check? And is it common for you to need to make a wire transfer? do you foresee needing to write a lot of personal checks to draw from this account? When opening an account, we provide 3 starter checks at no charge. Any checks purchased after would be your responsibility to cover the cost Ok: rarely if ever— than a chase college checking is a perfect acct for you Ok: so we might want to look at other options than and see if there's opportunities to link certain accounts to Achieve what you need Probing questions: How do you typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you? To get started and open your account, we need two forms of identification a primary and secondary ID: To get started, we need two forms of identification a primary and secondary ID: to authenticate your account and have authorization to make changes Question: can they remain in this account after graduation or are they required to upgrade to a different checking account? Ans: For both Chase high school checking and chase college checking, The account automatically changes to a chase total checking account when reaching an age that no longer qualifies them under their current account—— double check that is true.... Ajla might not be 100% not true

Chase Savings

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects, is it an emergency account? From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if you're traveling chase savings clients, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits and digital wallet are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there Let's start with the basics: Chase Savings Is one of our most popular savings account: it makes it easy to start saving It does receive interest that Variable; based on daily collected balance Notices a turn my screen: There is a: $5 monthly service fee that can be waived with one of the following, each monthly statement period: A balance at the beginning of each day of $300 or more in this account OR $25 or more in total Autosave or other repeating automatic transfers from a personal Chase checking account (available only through chase.com or Chase Mobile® app) Other ways to waive the monthly service fee: a Chase College Checking℠ account linked to this account for Overdraft Protection Have an account owner who is an individual younger than 18 Have a linked, Chase Premier Plus Checking℠, Chase Sapphire℠ Checking, or Chase Private Client Checking℠ account Linked overdraft protection accounts must be established through a savings account Clients considering this account need to be aware: Of the Savings Withdrawal Limit Fee: $5 Savings Withdrawal Limit Fee, that's applied to this account after the sixth withdrawal or transfer per monthly statement period (maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of $15). Your only charged three times for this saving withdrawal limit fee per month. : 7th, 8th, 9th are charged the $5 dollar fee All withdrawals and transfers out of this account go toward this fee, including those made at a branch or at an ATM. *Other miscellaneous fees apply.* Also: savings accounts are not provided debit cards, these funds must be transferred into a link account or an outside account Question: you can withdraw money from ATM from savings accounts—-correct???

Chase Total Checking

Please have a seat and I will be with you shortly, or if it's easier we can schedule time for an appointment What's normally better for you earlier or later in the day? We reserve 30mins for an appointment, but they can sometimes run over depending on the complexity and number of questions you may have. Will do our best to resolve all your issues before you walk out the door Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to help you with that...please if you will, let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a 5th 3rd Or a different bank? — do you live or work nearby, what do you do there, you've been there for how many years, how did you get started in that line of work, where do you go to school? No: Great, how long have you been with us and is this the branch you frequently bank at or are you just in the area for today? - well we'd like to thank you for your continued business, we truly appreciate it. We know there's a lot of different banks to choose from — what type of accounts do you have with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking act and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like separating funds so that they're not commingled. expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! Chase total checking is one of our most popular checking accounts: it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if you're traveling—a lot of small local banks don't have that reach... chase total checking clients, will also be able to use our chase online banking portal, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits and digital wallet are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense. I know I threw a lot at you right there! But I enjoy explaining new clients why we really are the only bank they have to use. We have you covered in all core areas of your finances, not just banking but lending investments as well. ACH= when providing a routing & account # to process a payment Real time payments: point-of-sale transactions and debit transactions for example let's start with the basics: - this is a very simple no-frills account, so no interest earns on it and there's - No initial minimum deposit requirements to open a chase total checking account. But it does need to be funded in at least 60 days or the account will automatically close Notice as I turn my screen * $12 monthly service fee that can be waived with one of the following each monthly statement period: The most common waive the monthly ser fee: * Electronic deposits made into this account totaling $500 or more It can be multiple deposits that total $500, it doesn't have to be one deposit that equals 500. -some clients sometimes mistakingly assume. Internal transfers from a chase to chase account and also external transfers from an outside bank account to a Chase account. count towards qualifying monthly deposits, which is not correct. : Eligible transactions are: certain ACH credit transactions, such as payroll direct deposits from your employer,tax refunds, government benefits, and pensions. such as payments from payroll providers or government benefit providers, by using (i) the ACH (automated clearinghouse) network, (ii) the Real Time Payment network, or (iii) third party service that facilitates payments to a debit card using the Visa® or Mastercard® network If having a: (state monthly fee scenario) isn't how you plan to fund this checking acct Other ways to waive the monthly service fee? * a balance at the beginning of each day of $1,500 or more in this account As soon as the account dips below X amount of dollars, than your account will be charged that monthly service fee on the next statement so ..if you think that balance is still a little too high for you to maintain per month The only other way than to avoid the monthly service fee, : * an average beginning day balance of $5,000 or more in any combination of this account and LINKED qualifying deposits /also investment through our j.p Morgan wealth platform count toward that avg day balance Since your just starting off with us, and don't hold any other accounts, this probably isn't the preferred way on how to waive the monthly service fee First of all do you need me to clarify anything, Is there anything that still unclear? The average beginning day balance is simply The total balance of your account within a certain time period Ex: if over 4 days the acct balance Fluctuated from 8k, 2k, 8k, 2k /4 = 5 k avg beginning day balance. The total cash bal within 4 days would equal 20k The largest drawback with Chase total checking is most banking fees are still the account holder's responsibility: For some clients it's unimportant for others they do want some of those every day service fees waived: On an annual basis how often are you finding that you need to issue a money order or cashiers check? And is it common for you to need to make a wire transfer? do you foresee needing to write a lot of personal checks to draw from this account? When opening an account, we provide 3 starter checks at no charge. Any checks purchased there after would be your responsibility to cover Ok: rarely if ever— than a chase total checking is a perfect acct for you Ok: so we might want to look at other checking acct options than and see if there's opportunities to link certain accounts to Achieve what you need Probing questions: How do you typically make deposits? What about purchases and payments? is there anything specific you're saving for, what would you say are your three biggest financial priorities at this time for you and your family -vacation, special occasion, emergency fund, new car, buying a property, home renovation, education, retirement, start a business/business expenses Side info: * there's also something called Chase Overdraft Assist- it doesn't cost anything or require enrollment...it comes with eligible Chase checking accounts. where there's no overdraft fee if overdrawn by $50 or less at the end of the business day or if overdrawn by more than $50 and the account balance is brought back to overdrawn by $50 or less at the end of the next business day Insufficient Funds: How it works, Chase pays for your transactions during our nightly processing on a business day when a client account balance is overdrawn $34 Insufficient Funds Fee per transaction during our nightly processing beginning with the first transaction that overdraws an account balance by more than $50. At the end of the second business day • Maximum of 3 fees per business day (up to $102) If Depositing a check, this assumes we do not place a hold and the check is not returned, even if the cut off time is met (Clients have until 11 p.m. ET (8 p.m. PT) to make a deposit or transfer). To count toward your nightly processing bal Chase won't charge an Insufficient Funds Fee: • If the transaction is $5 or less • If the debit card transaction was authorized when there was a sufficient available balance in the account • If the check or ACH is returned unpaid. Think customer of T.C builders) However, we may charge an Insufficient Funds Fee if a previously returned check or ACH is presented again and paid • If the debit card transaction or ATM cash withdrawal request is declined ACH: is a network used for electronic payments and money transfers between banks: ACH transactions don't use paper checks, wire transfers, credit card networks or cash Some of the more common Banking fees clients are concerned with: Non-Chase ATMs (These fees can be avoided by using a Chase ATM) $3 for any inquiries, transfers or withdrawals while using a non-Chase ATM in the U.S., Puerto Rico and the U.S. Virgin Islands. Fees from the other ATM owner/ network still apply. $5 per withdrawal and $3 for any transfers or inquiries at ATMs outside the U.S., Puerto Rico and the U.S. Virgin Islands. Fees from the other ATM owner/network still apply. To get started and open your account, we need two forms of identification a primary and secondary ID: To get started, we need two forms of identification a primary and secondary ID: to authenticate your account and have authorization to make changes Question: it states that if an account is overdrawn by more than $50 But brought back to overdrawn by 50 or less by the end of the next business day, no Insufficient funds fee will be applied? Ans: During our nightly processing, we take the previous end of day's balance and post credits. If there are any deposits not yet available for use or holds (such as a garnishment), these will reduce the account balance used to pay the transactions. Another way to word it: First, we make any previous day adjustments, and add deposits to the account. Ex: if the account was overdrawn by more than 50 on Monday... mondays nightly processing is taking the previous end of business days balance (Friday) and applying credits... (remember posting order) deposits post first... which would bring the balance back to standing.... Clarify! FYI: make sure Saturday doesn't apply to the nightly processing of only business days? However Chase is open on Saturdays Check Return Options: Check Safekeeping Qualifying Deposits: Qualifying personal deposits include Chase First Checking accounts, personal Chase savings accounts (excluding Chase Premier Savings and Chase Private Client Savings), CDs, certain Chase Retirement CDs, or certain Chase Retirement Money Market Accounts —does high school checking count toward it? Qualifying Investments: Qualifying personal investments include balances in investment and annuity products offered through JPMorgan and its affiliates and agencies. (Does insurance count?) For most products, we use daily balances to calculate the average beginning day balance for such investment and annuity products. Some third party providers report balances on a weekly, not daily, basis and we will use the most current balance reported. Question: balances in investment and annuity products offered through JPMorgan Chase & Co ——and its affiliates and agencies I'm not sure exactly what than qualifying investments are? They don't have to be bought through JP Morgan Chase, transferring funds over on a self-directed platform would qualify as well —-correct?? Balances in 529 plans, donor-advised funds, and certain retirement plan investment accounts do not qualify.

Deposit Agreement and Privacy Notice part 4 Using Your Checking or Savings Account

1. Direct deposits; notice of electronic deposits: When we receive an electronic deposit to an account, the only notice acct holders will receive from us is on the next statement. Clients may visit chase.com or Chase Mobile® and use text/email Account Alerts , or call us to confirm that we have received a deposit. If however the bank that sent an electronic deposit to an account tells us it was a mistake, or was intended for another customer or account, we may deduct the amount from the balance without investigating. 2. Endorsements: An endorsement is a signature, stamp or other mark made on a check to transfer the check to another person. If a check deposited doesn't have endorsement, we may endorse it for the acct holder or treat the check as if we had endorsed it. Either way, the effect will be as if the acct holder had endorsed the check. Also, any deposited check that appears to contain a stamped or facsimile (fax) endorsement will be treated as if the acct holder had actually endorsed it. We are not bound or obligated by any conditional or restrictive endorsements on a check an acct holder cashes or deposits, Chase holds discretion in certain situations 3. Endorsement requirements: To help ensure that checks Deposited or cashed will be processed timely, endorsements (and any other endorsement supplied by a co-payee) must be in the 11⁄2 inch area that starts on the right side as viewed from the back. Recipient or customer information must not be on any other part of the back of the check. If an acct holder does not endorse the check properly and it causes us a loss, cost or expense, acct holders Are liable to pay that amount to us. 4. Our rights and responsibilities for deposits: If an acct holder deposits or cashes a check, or we send a check, we act only on The behalf of chase clients. Our only responsibility is to exercise reasonable care. If we lose a check, acct holders agree to use reasonable efforts to help us locate or replace it. We will not be liable for the lack of care of any bank or third party we use to collect checks, or for checks lost during shipping. We may send checks to any bank and We may have agreements with other banks regarding times and methods for collecting or returning items. We may refuse a deposit, or part of a deposit, at any time. We also may refuse a deposit after initially accepting it. We can reverse any amount we have added to a balance for a deposited check and send the check on a collection basis even after we have taken physical possession of the check. We will not be liable to acct holders for refusing a deposit, even if it causes us to decline any transactions they have already made. If we refuse a deposit, we may take a check on a "collection basis," which means we will not add funds to the balance until we have actually been paid for the check. Question: for Checks that are taking on a collection basis, Where do the funds come from until they're actually paid by the incoming check? If we process any check deposit on a "collection basis," we will not add funds to a balance until we have actually been paid for the check by the other bank. If the other bank charges us a collections or processing fee for any item, we will deduct that from the account or the amount credited to you. These charges or fees will be assessed even if the other bank does not pay us for the check or the funds have already been deposited in the account. Questions: Technically the bank is paying the check That a payor writes because it's withdrawn from their books 5. Our right to charge back deposited or cashed items: If acct holder deposits or cashes a check or other item and (1) the paying bank returns it to us unpaid; (2) the paying bank or the issuer of a check demands that we repay them because the check was altered, forged or unauthorized, is missing a signature or endorsement, or has a forged endorsement; or (3) the sending bank or the originator of an item demands that we return the item because it was unauthorized, sent to the wrong account number or procured by fraud, we may pay the return or demand, and subtract the funds from the balance in the account or in other accounts for which The transactions are associated to,, even if The funds have already been withdrawn If we have reason to believe that any of the events in transacting an unauthorized deposit has occurred or may occur or that the check or other item should not have been paid or may not be paid for any other reason, we may place a hold on the funds or move them to a non-customer account until we determine who is entitled to them. If a deposited or cashed item is returned, we will charge a Deposited Item Returned Fee or a Cashed Check Returned Fee. Refer to the Fee Schedule for specific fee information. 6. Transaction records and receipts: We may rely on the account number on any deposit slip, payment instruction, or similar record we receive, even if that account number is associated with a name that's different from the name provided. It's not our responsibility to detect any inconsistency between the account number provided and the name. after making a deposit, we may provide a receipt, but the amount on the deposit receipt is based entirely on the deposit slip completed. We may confirm the funds deposited and, after review, may adjust the account for any errors including any errors on the deposit slip. We are permitted to adjust (debit or credit) the account, and we may notify acct holders, if we: • Determine a discrepancy exists between the declared and the actual amount of the funds in the account, or • Misdirected a transaction to or from the account or made a transaction that we reasonably believe to be in error. If we Provide a receipt for a CD that you decide not to open or we give you a receipt for a deposit that you then cancel, the receipt is void and acct holders may not claim those funds. 7. Night depository and large cash deposits: Any of our employees may open and count any deposit that a branch banker didn't count in front of a client, including night depository and large cash deposits, and acct holders agree not to dispute that employee's determination of the amount deposited. If using our night depository, acct holders are responsible for any disappearance, theft or loss of any envelope, bag or money before we issue a written receipt for the deposit. Question: Why would a client want to make a night depository if they're liable for any disappearance of theft or loss—- FDIC doesn't insure thieve funds? Define what a large cash deposit is? 8. Depositing remotely created checks: A remotely created check is created by the Recipient/payee and not signed by the account owner. It states that the account owner authorized the check. If an acct holder deposit a remotely created check, they guarantee it was authorized by the account owner for payment in the amount it shows.

What is a mobile wallet?

Instead of using a physical card for transactions or purchases, you can use an eligible phone or smart watch. The mobile wallet uses a secure token, so no customer information is stored. This makes transactions more secure than when using your card.

Are Chase Credit cards or ATM only cards eligible for cardless ATMs?

Not at this time. Question: when would someone want ATM only card?

Chase Challenge

Once a client downloads chase mobile and or chase.com, there are a wide variety of tops available to them. Chase Challenge is One such tool The chase challenge, available on chase.com, helps users develop and experience the value of healthy money habits to improve their financial fitness one step at a time. As users complete interactive educational activities within the chase challenge, they'll be prompted to explore chase digital products and features that align with the concepts they learned to help them achieve their financial goals See digital demos:

Chase Premier Plus Checking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment We reserve 30mins for an appointment, but they can sometimes run over depending on the complexity and number of questions you may have What's at least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and may I have your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience do you live or work nearby, what do you do there, you've been there for how many years, how did you get started in that line of work, where do you go to school? — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. (i'm sorry for your loss) Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients— I can show you later where to find that information if you'd like What that means is you'll never have to worry about finding a branch or ATM if you're traveling— a lot of small local banks don't have that reach... chase premier plus checking clients, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits and digital wallet are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there. But I enjoy explaining new clients why we really are the only bank they have to use. We have clients covered in all core areas of your finances, not just baking but lending investments as well Let's start with the basics: For those who maintain modest higher balances and want certain banking fees waived A Chase premier plus checking account is probably the best option to consider. This account will earn interest, whereas some of are other lower tier checking accounts do not. Buzz words * ———and a Chase debit card with chip technology——— (Question: how does Chase determine and select where to place their ATMs?) With this account there's No initial minimum deposit requirements to open Notice as I turn my screen * $25 monthly service fee that can be waived with one of the following each monthly statement period: * An average beginning day balance of $15,000 or more in any combination of this account and linked qualifying deposits /also investments through our J.P. Morgan wealth platform count toward that average daily balance The average beginning day balance is simply The total balance of your account within a certain time period Ex: if over 4 days the acct balance Fluctuated from 20k, 10k, 20k, 10k /4= 15 k beginning day balance if you feel that balance is still a little too high for you to maintain per month The other way than to avoid that fee would be by having either * a linked qualifying Chase first mortgage enrolled in automatic payments from a Chase account (Since you don't own a property, this wouldn't be a relevant to you) (it's a Chase first mortgage not a home buyers first property purchase) What is relevant is you can also * link: * Up to two additional personal Chase checking accounts (excluding Chase Sapphire℠ Checking and Chase Private Client Checking℠) * Chase personal savings account(s), excluding Chase Private Client Savings℠ ——excluding our premium checking & savings acct The largest drawback with Chase premier plus checking is it doesn't include the same premium service as our other higher tier-checking accounts offer For some clients it's unimportant for others they do want a full comprehensive list of all our banking service fees waived: On an annual basis how often are you finding that you need to issue a money order or cashiers check? And is it common for you to need to make a wire transfer? do you foresee needing to write a lot of personal checks to draw from this account? When opening an account, we provide 3 starter checks at no charge. Any checks purchased there after would be your responsibility to cover the cost Banking fees that are waived: With a Chase premium plus checking account There's * No fee for Chase design checks when ordered through Chase —- however, clients are still responsible to pay for personal style checks, this fee is not waived with this checking account program * No Chase fee on the first four non-Chase ATM transactions —— fees from non Chase ATM networks will still apply * we also waive the fee for counter checks, money orders and cashier's checks • Fees may apply for certain other supplies and expedited shipping options: like personal style checks Ok: rarely if ever— than a chase Premium plus checking is a perfect acct for you Ok: so we might want to look at other options than and see if there's opportunities to link certain accounts to Achieve what you need Probing question How do you typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you? -vacation, special occasion, emergency fund, new car, home, home renovation, education, retirement, start a business/business expenses To get started and open your account, we need two forms of identification please a primary and secondary ID: To get started, we need two forms of identification a primary and secondary ID: to authenticate please your account and have authorization to make changes Side info: * there's also something called Chase Overdraft Assist- it doesn't cost anything or require enrollment...it comes with eligible Chase checking accounts. where there's no overdraft fee if overdrawn by $50 or less at the end of the business day or if overdrawn by more than $50 and the account balance is brought back to overdrawn by $50 or less at the end of the next business day Insufficient Funds: How it works, Chase pays for the transactions during our nightly processing on a business day when a client account balance is overdrawn $34 Insufficient Funds Fee per transaction during our nightly processing beginning with the first transaction that overdraws an account balance by more than $50. • Maximum of 3 fees per business day (up to $102) If Depositing a check, this assumes we do not place a hold and the check is not returned, even if the cut off time is met (Clients have until 11 p.m. ET (8 p.m. PT) to make a deposit or transfer). Chase won't charge an Insufficient Funds Fee: • If the transaction is $5 or less • If the debit card transaction was authorized when there was a sufficient available balance in the account • If the check or ACH is returned unpaid. However, we may charge an Insufficient Funds Fee if a previously returned check or ACH is presented again and paid • If the debit card transaction or ATM cash withdrawal request is declined Qualifying Deposits Qualifying personal deposits include Chase First Checking accounts, up to two other personal Chase checking accounts (excluding Chase Sapphire Checking and Chase Private Client Checking), personal Chase savings accounts (excluding Chase Private Client Savings), CDs, certain Chase Retirement CDs, or certain Chase Retirement Money Market Accounts Qualifying Investments: Qualifying personal investments include balances in investment and annuity products offered through JPMorgan Chase & Co. and its affiliates and agencies. For most products, we use daily balances to calculate the average beginning day balance for such investment and annuity products. Some third party providers report balances on a weekly, not daily, basis and we will use the most current balance reported. Balances in 529 plans, donor-advised funds, and certain retirement plan investment accounts do not qualify. Investment products and related services are only available in English. Interest: Earns Interest—— At a Variable rate; based on daily collected balance Check Return Options: Check Safekeeping, Image Statement and Enclosure Statement Military benefits: applies to all accounts There are Enhanced military benefits for active duty and reserve military servicemembers of the Air Force, Army, Coast Guard, Marines, Navy, and National Guard: We waive the monthly service: Fee for current or prior members of our nation's military with qualifying military ID our military benefits include additional Fees that are waived, that are not standard with regular Chase premium plus checking accounts No Chase fee for: • Non-Chase ATM transactions—- still responsible for the other banks ATM Network fees • Foreign Exchange Rate Adjustment fee • Incoming or outgoing wire transfers

Can I text Chase 24/7 to get my account balance?

Yes, as long as you have an SMS eligible mobile plan and device.

Investing Benefits

- Investment Strategies built with J.P Morgan's global research and expertise accomplish through our J.P Morgan Core advisory portfolio account - Connecting Outside Accounts on Chase Mobile App to get a clear view of your finances in one secure place—-with JP Morgan access - Free online stock and ETF trades when You Invest with J.P. Morgan There's two investment platforms within Chase: Chase wealth Management: AND JP Morgan Private Bank: - returns are similar, more investment options through the private bank: like ESG funds: portfolios of equities and bonds for which environmental, societal and governance factors have been selected The minimum investment thresholds are much higher with private bank managed funds Chase wealth management offers three different settlement options for brokerage accounts: Banklink: a chase checking account is required. Allows for money to flow between the bank and the brokerage account automatically. When cash is needed in a brokerage account to settle a trade, it is automatically pull from the bank account. When cash is generated from a liquidation, it is automatically pushed to the bank account Money fund sweep: All liquid cash is held in either a bank deposit fund or money market fund within the brokerage account. Money fund sweep accounts are most commonly funded with checks Money fund sweep with reference acct: Have either a bank deposit fund or money market fund within the brokerage account and also have a relationship with a chase bank account. This relationship allows funds to move to and from the brokerage account via the automated clearinghouse process (ACH). Checks can also be deposited directly into the money market fund within the brokerage account JP Morgan self-directed platform (investing): - JP Morgan self-directed investing is a secure and intuitive online training experience that empowers clients to take control of their finances as they invest towards both the short and long-term - Clients enjoy unlimited zero dollar online trades and access to thousands of investments including stocks, ETFs, fixed income, and mutual funds plus strategies like options trading - powerful tools that make it easy for clients to build a diversified portfolio, discover new opportunities, and track market performance JP Morgan automated investing: JP Morgan automated investing allows clients to invest in diversified portfolios that are professionally designed by experienced investment managers and dynamically rebalance by a Robo advisor all at a low cost. Clients are matched with portfolios that align with their specific priorities And automatically adjust overtime to keep them on track toward their most important goals IMPORTANT: we cannot handle the clients device or open the account for them. clients may not access chase.com from our computer or our own mobile device - clients must log into their chase.com profile to open an online investment account. New to the bank prospects can access the online investing website to open an account online Client service center supports the client when they are in the branch or at home. We should contact the client service center anytime we need assistance helping support an online investing client in the branch There's also something called MFAP: mutual fund advisory program: where clients can pick individual mutual funds they want specifically, instead of being in a fund that carries hundreds of different mutual funds, JP Morgan has a list with funds that they would allow a client to invest in the MFAP programs, lower quality funds are not available for clients to invest in Different investment channels offered: J.P. Morgan personal advisors:. - access to remote in voiceover video or phone - personalized financial advice from a pool team of advisors - on going portfolio management for an annual fee of 60 basis points or less - Low minimum investment, generally $25,000 JP Morgan Chase personal advisors fill an important gap for our clients who aren't necessarily needing a managed portfolio, through our CWM or CPC Bank channels or maybe don't meet the minimum investment thresholds to participate some occasionally may not wish to work with PCA making them good candidates for our J.P. Morgan personal advisor channel—-if the personal advisor uncovers they may not be the best fit, the client will be referred to a different channel If the client responds to the email, That is sent to them when Referring them to a TP Morgan personal advisor, it will be sent directly to the banker, The client will need to take the next step to call a jp Morgan team member, nobody will be reaching back out to follow up with the client J.P Morgan Wealth Investment Channels: PCAs: Private Client Bank & CWM—-Partner one on one with a dedicated JP Morgan Chase in the local community to do a personalized investment strategy National Branch: J.P Morgan Investments Direct: over phone client engagement—Retain & deepen existing clients migrated from private client advisor. Are able to open new accounts For existing clients and clients who are not able to be supported by other channels Or JP Morgan Personal Advisors: over phone or virtual client engagement—-intended to acquire and grow New investment relationships. This channel receives referrals from branches and digital marketing. Clients work with a team of advisers to create a personalized financial plan We like to educate clients on the differences between our investment channels to learn about the options available to them JP Morgan Chase online investing: -self directed platform - robo advisors (automated investing) - where clients can build a self-directed investment portfolio with unlimited commission free trades

1)MSRP 2)RRP 3)SRP

Manufacturer's suggested retail price Recommended retail price Suggested retail price

Do you have a maximum loan size? Affordable living

No. However, we do have maximum exposure limits for sponsors/guarantors

Can I add or withdraw money once the CD in a ladder matures? close accordion

You may add or withdraw money in a CD during the grace period following each CD's maturity date.

Syndicated Finance

48% of our deals are $250 million or less Chase has syndications and capital markets expertise to support both an organizations daily operations and long-term growth.

Logic: $1,000 investment equals 2pts

$500,000k investment = 500k/1000= 500*2 = 1000pts

Deposit Agreement and Privacy Notice part 2 TYPE OF ACCOUNT OWNERSHIP

THE TYPE OF ACCOUNT OWNERSHIP CATEGORY MAY DETERMINE HOW FUNDS ARE PAID IF the acct holder dies, EVEN IF a WILL STATES OTHERWISE. PLEASE CONSULT YOUR ESTATE PLANNING ADVISOR OR ATTORNEY ABOUT CHOICES. If the account is a type listed under "Personal Accounts" in our product information, clients agree not to use it for business purposes. A. Personal Accounts types: 1. Solely owned account When only one individual is listed as the owner of an account, we will treat the account as a solely owned account. 2. Joint accounts When two or more people are listed as owners of a personal account, the account is a "joint account" and each owner is a "joint owner." Each joint owner has complete control over all of the funds in the account. If a joint account becomes overdrawn, each joint owner is liable for the full amount the account is overdrawn, regardless of who initiated If one joint owner requests that we not pay transactions initiated by a different joint owner, we may block the account, but we are not required to do so. That means we will refuse to pay all transactions, including transactions initiated by the owner making the request. If we block the account, we may not release the block unless all joint owners agree in writing to remove it. Any joint owner may close the account without the consent from any other joint owners. We may choose whether or not to act upon other instructions of any joint owners, including adding another owner to the account, without the authorization of the other joint owners. The joint owner: non primary acct holder, does not need to be present, we can pre-authorize the other, but they will not have access to information until the other joint owner signs. They have until 30 days without having to be accompanied by primary owner at branch. Up to 8 signer can be added to the joint account Taxes will be reported under primary acct holder...interest earned etc We may also pay all or any part of the funds in the joint account to a court or government agency if we receive a garnishment, levy or similar legal process that identifies any of the joint owners. Joint account with rights of survivorship: If a joint account has rights of survivorship, and one joint owner dies, the account ownership will be transferred to the surviving joint owners. The estate of the deceased owner will have no rights to the account. If there is more than one surviving joint owner, the account will continue as a joint account with rights of survivorship among the remaining owners. If an account is designated "JAWROS" or "JTWROS," it has rights of survivorship. Joint account with no right of survivorship (also called "tenants in common"): If a joint account does not have rights of survivorship, and one joint owner dies, that owner's interest passes to the owner's estate. Either the surviving joint owners or the deceased owner's estate may withdraw the funds at any time. If an account is designated "Tenants in common" or "JTIC," it does not have rights of survivorship. When survivorship rights apply: a joint account has rights of survivorship unless its clearly indicated on the signature card and in the account title that the account is created without these rights. If a joint account also contains a "payable on death" or "in trust for" designation, the account always includes a right of survivorship and is payable to the beneficiary only upon the death of the last surviving owner Marital account (Wisconsin only) If one owner of a marital account dies, the survivor is entitled to 50% of the account funds and the estate of the deceased is entitled to the other 50%. If a marital account contains a payable on death designation, the POD beneficiary is entitled to the deceased spouse's 50% share. However, we have no responsibility to determine the respective interests of the owner and the POD beneficiary. —- This is pretty much true for all Chase personal accounts... they do not assume responsibility...... that duty is reserved for the state, executor, or custodian Tenants by the entirety (Florida only) A joint account owned solely by two spouses is a "tenants by the entirety" account unless the signature card indicates otherwise. We are not required to determine whether an account is a tenants by the entirety account before responding to a garnishment or other legal process. 3. "Payable on death" account If you establish an account payable on death to one or more beneficiaries, the account is a "POD" account. If we receive proof An account holder has died, we will pay the balance of the account to the beneficiary or beneficiaries designated. Multiple beneficiaries will be paid in equal shares unless instructions provide otherwise. We do not offer POD accounts in all states. 4. "In trust for" (informal trust) account If you establish an account as in trust for ("ITF") or as trustee for one or more beneficiaries without presenting formal trust documents, we may treat the account as an "ITF" account. If we receive proof an account holder has died, we will pay the balance of the account to the beneficiary or beneficiaries designated. Multiple beneficiaries will be paid in equal shares unless Instructions provide otherwise. We do not offer ITF accounts in all states. 5. Convenience account If you have a convenience account, you are its sole owner, but you authorize an additional signer to write checks or authorize other transactions. Clients are solely responsible for the actions of the additional signer (legacy accounts only). 6. Power of attorney A power of attorney is a document signed that authorizes someone else, called the agent, to act on the account holders behalf. If you sign a power of attorney, the agent can sign on your behalf and do anything you could do regarding the account, including withdrawing or spending all of the funds in the account. If you choose to add an agent, you must provide a power of attorney form that we agree to accept. We may follow or refuse to follow the agent's instructions at any time, including if we suspect fraud or abuse on the account, We may also refuse an agent's request to become a joint owner or a beneficiary of an account, but we have no liability to anyone if we do so. We have no liability when we follow or refuse to follow any instructions from an agent, for example, if your agent misuses the authority given to them. An agent's power of attorney on an account is terminated when the account owner dies.—- which is normally not true Unless it's proven they misused their authority 7. Supported decision-making agreement: In certain states acct holders can name a supporter to assist them in understanding the information, responsibilities and consequences of their financial decisions. This is done through a supported decision-making agreement, which is an agreement between an acct holder and a supporter that is entered into so the supporter can assist with gathering information to make decisions on the account holder's behalf. A supporter may not transact on an account; however, a supporter may request and be provided with account information, such as statements or copies of checks. A supporter may also communicate decisions made by the acct holder. 8. Uniform Transfers to Minors Act/Uniform Gifts to Minors Act (UTMA/UGMA) account: The designated minor is the owner of the funds in the account; including any transfers made into the account are irrevocably owned by the minor. UTMA/UGMA accounts can't be pledged as collateral for a personal loan to, nor can checks be cashed against it. If you are the custodian or successor custodian of an account under a state's UTMA/UGMA, you agree to manage and use the account in accordance with your obligations under applicable state law, including: • Using the account for the exclusive use and benefit of the minor, and • Transferring assets to the beneficiary at the age when the UTMA/UGMA terminates It is your responsibility as custodian to consult your own legal or tax advisor about the governing state law. At our sole discretion we may limit transactions on the account if you fail to transfer funds to the beneficiary as required by applicable law. We have no liability, including from any claim by the beneficiary, for following any instructions with respect to the account. 9. Representative payee/VA custodian account If you open an account as a "representative payee" for someone who receives Social Security payments, or as a legal custodian, spouse payee or other custodian for someone who receives Veterans Administration payments, you agree not to permit any deposits to the account other than the designated payments. We are not required to determine whether you deposit other funds or whether any withdrawals or transfers from the account are for the support of the person for whose benefit the funds are paid. This person is called the beneficiary. If the beneficiary dies, you must promptly notify us and stop all further deposits to and withdrawals from the account. If the government demands that we return deposits made after the beneficiary's death and the account does not have enough funds to pay the demand, we may take the funds from any account you or the beneficiary owns. 10. Other fiduciary accounts: If you open an estate account, trust account, guardianship or conservatorship account, or other similar type of account, we reserve the right to require any documents we reasonably request to satisfy us that you are authorized to open and use the account, including withdrawing the funds. We do not have to permit any withdrawal from the account until we receive all requested documents. We have no fiduciary duties to you as the trustee, executor, guardian or conservator, or to the beneficial owners of the account. Question: When a client passes away, reoccurring bill arrangements that were in place, how are the companies notified so that they don't continue to be charged for service? Difference between: ownership categories trusts vs other ownership

Community banking (Historic Tax Credit)

0.6B or 600 mill in Historic Tax Credit equity invested. 55+ Historic community development projects preserved Chase's Historic Tax Credit (HTC) equity platform helps restore and preserve historic properties to strengthen and support communities across the U.S by using direct federal and state Historic Tax Credit investments We give clients the ability to Gain Access to the Full Depth of our Bank -Construction/permanent debt in select cases -Direct federal HTC equity investments -Direct state HTC equity investments in select states -Nationwide service area

Deposit Agreement and Privacy Notice part 7 Overdrafts, Fees and Overdraft Protection

1. Paying transactions presented against insufficient funds: We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize or pay any type of transaction. Even if we've paid overdraft transactions before, we are not required to do it in the future. We may pay or return any transaction when it is presented if an account balance is less than the amount of that transaction. The account balance we use to pay or return a transaction is determined during our nightly processing. During our nightly processing, we take the previous end of day's balance and post credits. If there are any deposits not yet available for use or holds (such as a garnishment), these will reduce the account balance used to pay transactions. Then we subtract any debit transactions presented during our nightly processing. We look at the balance only once when the transaction is presented (or presented again at a later time such as a check or ACH) to us to decide if acct holder had enough funds to pay the transaction. For details, refer to the section Posting Order. The available balance shown to during the day may not be the same amount used to pay transactions, as some transactions may not be displayed before nightly processing. We will decline any requested ATM withdrawal unless the available balance at the time is equal to or more than the amount of the requested withdrawal. Special rules for everyday debit card transactions, overdraft and fees for these transactions, are described in the Electronic Funds Transfer Service Terms. Withdrawals and debits at ATMs or with merchants may be subject to additional limitation described in the Additional Banking Services and Fees. 2. Acct holders responsibility to repay overdrafts: Acct holders must immediately pay the amount of any overdraft along with any fees that apply. We may report acct holders to consumer reporting agencies, close the account, or both. This could affect someone's ability to open accounts with us or with other banks in the future. For certain business accounts, if acct holders don't immediately pay the amount of the overdraft, they may also be charged additional fees or interest during nightly processing. We have authorization to use funds from any subsequent deposits to the account (including but not limited to a direct deposit of Social Security or any other state or federal benefit payment) to pay any overdraft and resulting fees in that account. The repayment of any overdraft or resulting fee from any other account is outlined in the section Setoff and Security Interest. For deposits acct holders authorize, they understand and agree that if they don't want their benefits applied in this way, they may change the direct deposit instructions at any time with the person or organization paying the benefits. Acct holders also agree to pay all costs and expenses we incur in collecting any overdraft. We may still pursue collection of the amount owed (including suing the acct holder) after it is charged off. It's the acct holders responsibility to avoid overdrawing the account. 3. Overdraft Fees: We will charge an Insufficient Funds Fee during nightly processing for any paid transaction posted on a business day when the account is overdrawn. If we return a transaction, we will not charge a fee. Question: How is it determined whether chase returns the transaction or not? We will charge an Insufficient Funds Fee for a transaction that may have been previously returned unpaid if it is later paid against an overdrawn balance. Special rules for everyday debit card transactions are described in the Electronic Funds Transfer Service Terms. Refer to the product information and Fee Schedule for information about what fees apply and how fees are calculated for an account. We may limit the number of Insufficient Funds Fees we charge for a business day. For business accounts, we may charge interest on any amount overdrawn that has not been repaid promptly. 4. Overdraft Protection Overdraft Protection allows acct holders to link one of their accounts as their backup account to their checking account to help pay an overdraft. If their checking account does not have enough funds, we will use the available funds from their backup account to authorize or pay transactions. Establishing or Canceling Overdraft Protection: Any owner of both a qualifying checking account and the backup account may enroll in Overdraft Protection without the consent of other owners and both accounts must share at least one owner to maintain Overdraft Protection. Any owner of the checking account or the backup account may cancel Overdraft Protection (by terminating the service or closing the account) without the consent of other owners. —— think joint accounts A backup account can provide Overdraft Protection for more than one checking account, but a checking account can have only one backup account. A personal checking account may be linked to a Chase personal savings account; and a business checking account may be linked to a Chase business savings account or a business line of credit in good standing. We may cancel Overdraft Protection service at any time. Request to add or cancel Overdraft Protection will become effective within a reasonable time after approval. Transfers: We will make one Overdraft Protection transfer per business day that will appear on a statement for both accounts. If an acct holder has enough available funds in the backup account, we will automatically transfer enough to bring the checking account balance to zero. If they do not have enough available funds in the backup account to bring the checking account balance to zero, but have enough available funds to pay one or more transactions and/or the previous day's negative balance, we will transfer that amount. If the amount transferred does not bring the checking account balance to zero, the checking account will become overdrawn and acct holders may be charged Insufficient Funds Fees. If we authorize a transaction, we will leave the funds in the backup account until we pay the transaction, which may take several days. However, if those funds are used before the transaction is paid there will not be available funds to make the transfer and the checking account may become overdrawn and charged an Insufficient Funds Fee. The available balance for a savings account is determined at the time that we authorize a transaction or at the end of business day processing. Question: how does Chase choose which savings account balance methodology they use? The available balance for a business line of credit is determined at the end of the previous business day processing. We are not required to notify acct holders if funds from the backup account cannot be transferred for Overdraft Protection (for example if the account is dormant, purged, restricted or not in good standing). Refer to the section Restricting Your Account; Blocking or Delaying Transactions for additional information. Overdraft Protection transfers may result in Savings Withdrawal Limit Fees. See the Savings Withdrawal Limit Fee section for more information.

Community banking (Permanent lending)

1B Permanent lending portfolio held on balance sheet we provide financing for construction-to-permanent loans and fixed-rate permanent loans for stabilized properties We give clients the ability to Gain Access to the Full Depth of our Bank Construction loans and financing Immediate funding Fannie Mae ™ Multifamily Affordable Housing financing Fixed-rate term loans

Beta =

Co Variance/Variance

Does MyCar apply to purchased and leased cars?

Yes. Clients can add most cars that are within a household to MyCar, whether it's purchased, leased or paid off. At this time, we cannot support the following brands: Subaru, Jaguar, Land Rover, Aston Martin, Maserati, McLaren and Rivian

Does it cost anything to pay bills online?

No, there's no additional cost to use Chase Online Bill Pay.

What PIN do I use at the ATM?

Use the same PIN associated with the Chase debit card That's being used in your mobile wallet to complete the transaction.

$Ask price for mutual fund If given sales % charge?

$NAV/ (100% - Sales Charge %)

Why are online banks rates so much more competitive than traditional brick and mortar Financial institutions

- The lack of overhead costs gives internet/ hybrid banks advantages over traditional banks, including fewer or lower fees and accounts with higher APYs. - they offer significantly better interest rate for savings accounts and some of those fees include those associated with keeping an account open with a low balances. - The most generous of them offer as much as 1% to 3% more than someone can earn on accounts at a traditional bank—a gap that can add up over time - While some internet/hybrid banks with especially generous APYs offer only standard savings accounts, most of them can offer other options including high-yield savings accounts, certificates of deposit (CDs), and no-penalty CDs for early withdrawal. - another advantage: online banks demand low or no minimum deposits to open accounts (chase Actually doesn't have any initial minimum deposit requirements across all its checking account products) The draw back- Internet/hybrid banks lack personal relationships, no proprietary ATMs, and more limited services - they're unable to provide Personal Relationships, This is an advantage if and when we need additional financial services, such as a loan, or when we have to make changes to our banking arrangements. - the main distinction is Online/ hybrids banks do not offer all the comprehensive financial services that traditional banks offer, such as insurance and brokerage accounts, cashier checks, notarizing documents, in branch accountability when resolving problems and handling other request, stop payments, wires, and most importantly They have less capital to invest on improving security protocols and technology meant to protect client assets, - Traditional banks can also offer special services, such as preferred rates and investment advice at no extra charge. In addition, routine services such as notarization on certified checks and bank guaranteed cashiers checks can only be done at a branch. These services are required for many financial and legal transactions - other drawbacks, there's Less Flexibility With Transactions For example, some transactions and problems, it's necessary to Work with a traditional brick and mortar financial insituations When depositing funds—the most basic of banking transactions. Depositing a check is possible with a online bank by using their banking app to digitally deposit it. However, depositing cash becomes a problem at many online banks Conventional banks and online/hybrid banks do share some similarities: - both are subject to the same laws and regulations—online-only accounts are guaranteed by the Federal Deposit Insurance Corporation (FDIC) just like the accounts held at traditional banks. - so both have their advantages. Basically, deciding whether a brick-and-mortar banks services and security measures outweigh the often higher costs, in terms of lower interest rates and more numerous fees, is the question that should be asked Sometimes dividing some funds between one of each makes sense to consider -having accounts at both a traditional bank and an online bank can facilitate the best of both worlds—higher interest rates, along with access to in-person help with transactions and problems when needed. Most of our clients who choose to bank with us and opt for a lower interest do so because they do not want to forfeit the security protection over an obscure online Financial institution that offers higher interest rates They also Don't know how accurate the acct reminders and alerts are at those online banks and how quick their response times are on problems

What if I'm interested in more than one brand?

After finding the vehicle your interested in buying, complete the interest form with preferred contact information. There isn't a limit, search again if interested in more than one vehicle make and model

PV logic $100 today or $110 in one yr I can invest in US treasuries risk-free today at 5% Which would you prefer?

Ask yourself What is the $110 worth today? In one year I would have $105 if invested in rf treasuries $100*1.05= $105 It's critical to remember this is a risk-free example The PV of $110 is FV/discount rate $110/1.05= 104.76 Discount rate is 5% $104.76 >$100.00 Since the PV of $110 when discounted back is greater than the PV of $100 today The $110 would be the preferred deal. The PV of today's dollars would need to be greater than $104.76, for it to be a better offer than the FV dollar amt!!!

Deposit Agreement and Privacy Notice part 3 TYPE OF ACCOUNT OWNERSHIP (business)

B. Business Accounts If the account is a type listed under "Business Accounts", you agree not to use it for personal purposes. If our records list a business organization as the owner of an account, the account is payable to the business organization and not to any individual director, shareholder, member or partner. "Business organization" means a corporation, unincorporated association, limited liability company, partnership, or any other business, government or non-profit organization. We may rely on the accuracy and completeness of all resolutions, signature cards and other documents Delivered to us in connection with the account. If they state that a person is authorized to sign checks or otherwise initiate transactions on the account, that person is called a signer. If the account owner is a sole proprietorship, that means that one person conducts the business as his or her own property, instead of through a business organization. A sole proprietor may also designate signers by appropriate documents. We may in some states allow a married couple to open an account as a sole proprietorship. If you change your form of ownership or authorized signers, you must notify us when the change occurs. A signer is authorized to endorse checks payable to the business. Endorsements "for deposit" may be written or stamped. A signer is also authorized to sign checks drawn on the account. We are authorized to pay checks without asking how the checks were issued or how the proceeds will be used, even if the check is payable to the person who signed the check. A signer is authorized to instruct us to close accounts or do anything else involving any account, and to sign any agreements or documents relating to accounts of the business. If you open an attorney trust account, including an IOLTA or similar account, you authorize us to notify the appropriate state agency if the account is overdrawn or checks are dishonored, if the applicable state requires notice of those events.

Zelle overview:

Makes it easier to send and receive money and it's already in the Chase Mobile app, so there is no new app to download or extra steps to take. Just sync contacts from a mobile phone to make it simple for friends and family to send money. Plus, with Zelle® There's a feature that can split the cost of a bill, and set up future and recurring payments to almost anyone who has a bank account in the U.S. Zelle® is our person-to-person payment feature. It is a easy and convenient way to send and receive money from customers at other member banks, such as Bank of America, Wells Fargo and U.S. Bank. For a list of participating banks please go to zellepay.com

Do I need Chase auto financing to use MyCar?

No. You just need to have an online Chase account to register a car with MyCar.

Do non-Chase customers have to enroll in Zelle® to use it?

Non-Chase customers should sign up with their bank's online person-to-person payment service or go to zellepay.com for more options. Non-Chase customers can also send and receive money directly through the Zelle® app.

Community banking (affordable housing) Fannie Mae

https://www.jpmorgan.com/commercial-banking/solutions/commercial-real-estate/community-development-banking/affordable-housing

Lending Benefits (Securities-based)

- it's Uses eligible securities in your portfolio to secure a line of credit - Enjoy no annual fees, no origination fees, and a competitive interest rate - securities-based lending can be used for a range of different goals, such as education expenses, home renovation projects, or short-term real estate financing Questions: are clients required to have a certain account type in order to be eligible for securities based line of credit?

What are the 11 core fees and cost that impact mutual fund Investments

1 expense ratio Total annual operating expenses ÷ average annual net assets 2 transaction cost 3 tax cost (cash basis) 4 soft dollar cost 5 cash drag 6 Redemption fee 7 exchange fee 8 account or maintenance fee 9 purchase fee 10 deferred sales charge 11: fund management fee

Deposit Agreement and Privacy Notice part 6 Using Your Checking or Savings Account (Pending transactions)

2. "Pending" transactions Throughout the day we post debits and credits to an account that may appear as "pending" when we become aware of the transaction. The following are the most common types of debit transactions that may appear as "pending" and reduce the available balance by the amount of the transaction: - ATM and Chase Banker Withdrawals, Transfers and Payments - Automatic Payments - Chase.com or Chase Mobile Online Transactions - Checks Drawn on an Account - Debit Card Transactions - Wire Transfers ATM and Chase Banker Withdrawals, Transfers and Payments: For payments or cash withdrawals, we will apply the transactions and update the available balance as soon as the transaction is complete. Automatic Payments (ACH transactions): We will generally apply debit transactions against the available balance as PENDING at the start of the business day on the effective date of the payment. If an acct holder initiates multiple ACH debit transactions on the same day as the effective date, we will apply them in the order we receive them. Question: if I read this correctly, that means when looking at the transaction log, if There was an ACH transaction initiated before the 11 PM eastern Cut off time, The transaction will be applied on that day at the start of that same business day, so it sounds like it back dates? Chase.com or Chase Mobile Online Transactions: For any payment or transfer, once an acct holder approves the transaction, we'll apply it to the account. For recurring or future dated payments, it is applied on the effective "send on" date. Checks Drawn on an Account or deposited: When cashing/drawing or deposited at a Chase ATM, branch, or online, the check will be pending on the account at the time it was cashed or deposited. Question: if an account holder had low funds, and they were requesting the to cash or draw from a check, could they receive those funds immediately at the bank, what would be the holding period. Before those funds can be posted and disbursed? Checks that are deposited at other banks will show as pending throughout the day as the other banks submit the item to us for payment. If the amount of the check identified in the notice exceeds the balance at the time we receive the notice, we may notify the other bank. Wire Transfers: Once we've begun processing the wire transfer and completed all of our internal reviews, we will apply the transaction to the account and update the available balance on the transfer's effective date. While we make every effort to place transactions in a pending status on an account during the day, transactions may be unable to be displayed as pending before they are posted to an account. How these transactions are posted when they are completed and no longer display as pending is based on the posting order. Fees are applied against the account based on how transactions are posted. Question: that can't be correct? Fees are assessed last!

Chase Industry Expertise Overview;

Aerospace, Defense and Government Services: Companies in the ADG sector have unique financing, treasury and strategic challenges. We can help them manage those challenges more efficiently. Agribusiness: Crops. Livestock. Food processing. Food manufacturing. Through any season and any cycle, we can help those companies grow. Apparel: We can help Navigate the unique dynamics facing the apparel industry—from the growth in e-commerce to the shift toward off-price and fast fashion. Beverage Bottlers, distributors, manufacturers and suppliers, our beverage-industry specialists can help keep those businesses competitive. Energy Upstream or midstream. Oilfield services or power. Private or public. Wherever our clients are in the energy business, we've got the people and services that can assist. Financial Institutions As broad as our clients goals are in this field, so are our capabilities to help them achieve those goals. From advisory services to investment banking, we have what our clients need. Learn more Franchise and Restaurant Whether you've got a single location or a multi-brand franchise group, we're here to help build your success story. Learn more Government You manage everything from tax processing to utilities to disaster relief. Our dedicated team of government bankers have the resources to help you handle every challenge. Learn more Healthcare Managing costs, accelerating cash flow, improved supply chain management—from practice groups to not-for-profit and for-profit, we have the industry expertise to keep your organization financially healthy. Learn more Heavy Equipment Distribution You're all about managing inventories, modernizing your facilities, expanding your dealership and growing your business. So are we—with financing strategies designed specifically for your industry. Learn more Higher Education You're challenged like no other industry to streamline your operations, reduce risk and adapt to changing tech, all while keeping tuition costs down. Our higher-ed specialists are up to the task. Learn more Life Sciences While you overcome the scientific challenges you face each day, we can help with the financial ones—from investment banking to credit, financing to treasury and payments. Learn more Media and Entertainment Producing and distributing the creative content and information the world consumes each day is an undertaking like no other, which is why we have a dedicated team of industry bankers like no other. Learn more Multinational Corporations Business is challenging enough without the complexities of working across borders. Our global and US-based teams give you the international expertise you need to grow with confidence. Learn more Nonprofit You're singularly focused on your mission, and so are we: to provide industry expertise to help you reduce risk, streamline your operations and achieve your goals. Learn more Real Estate Office. Industrial. Multifamily. Retail. Whatever your property type, whatever your challenge, our real estate banking specialists can guide you through the market. Learn more Technology and Disruptive Commerce Changing the world and our economy requires its own kind of vision. It also requires a global team of bankers who think as innovatively as you do. Learn more

Which digital wallets are eligible to use at Chase ATMs with cardless ATM access?

Apple Pay®, Google Pay™ and Samsung Pay mobile wallets can be used at Chase cardless ATMs.

What is a traveler's check?

Are typically used by people on vacation in foreign countries. It offers a safe way to travel overseas without the risks associated with losing cash. The issuing party, usually a bank, provides security against lost or stolen checks. once-popular but now largely outdated medium of exchange utilized as an alternative to hard currency If a traveler's check is lost or stolen it can readily be replaced. Once widely used, traveler's checks have largely been supplanted today by prepaid debit cards and credit cards. How Traveler's Checks Work A traveler's check is for a prepaid fixed amount and operates like cash, so a purchaser can use it to buy goods or services when traveling. A customer can also exchange a traveler's check for cash. Major financial service institutions issue traveler's checks, and banks and credit unions sell them, though they have become significantly less popular today. A traveler's check is similar to a regular check because it has a unique check number or serial number. When a customer reports a check stolen or lost, the issuing company cancels that check and provides a new one. They come in several fixed denominations in a variety of currencies, making them a safeguard in countries with fluctuating exchange rates, and they do not have an expiration date. They are not linked to a customer's bank account or line of credit and do not contain personally identifiable information, thus eliminating the risk of identity theft They operate via a dual signature system. You sign them when you purchase them, and then you sign them again when you cash them, which is designed to prevent anyone other than the purchaser from using them Many banks, hotels, and retailers used to accept them as cash, although some banks charged fees to cash them. However, with the rising worldwide use of credit cards and prepaid debit cards—such as the Visa TravelMoney card, which offers zero liability for its unauthorized use—it is getting much harder to find institutions that will cash traveler's checks. Where to Get Traveler's Checks: Companies that still issue traveler's checks today include American Express, Visa, and AAA. They often come with a 1% to 2% purchase fee. Where to Cash Traveler's Checks: If wanting to convert a traveler's checks into cash (instead of spending them directly), you can often deposit them normally at a bank. Many hotel or resort lobbies will also provide this service to guests at no charge. Advantages and Disadvantages of Traveler's Checks: Traveler's checks are handy for tourists who do not want to risk losing their cash or having it stolen while abroad. Because they could be reported lost or stolen and the funds replaced, they provide peace of mind. This was particularly a concern before credit cards and ATM machines were widespread and affordable around the world for most travelers. At the same time, these paper checks are now a bit outdated and come with a fee to purchase, making them potentially more expensive and cumbersome than using plastic or electronic payments. Alternatives to Traveler's Checks: The most obvious alternative is to use a credit or debit card issued by a bank that works worldwide and charges low or no foreign exchange fees on purchases or ATM withdrawals. If your bank doesn't allow for this, or charges high fees, then prepaid travel cards are the modern version of traveler's checks. They allow you to get local currency from ATMs and make purchases with merchants—effectively eliminating the need for traveler's checks. Prepaid cards are not linked to your bank account, which prevents anybody from draining your checking account if the card gets lost or stolen

Chase Military Banking Benefits (Survivor Program)

As part of our commitment to our nation's service members and their families, we have established the Military Survivor Program. The goal of the program is to assist eligible spouses and dependents by cancelling the debt of Chase military customers who were killed in action (KIA), died of wounds received in action (DWRIA) or died in a combat theater of operations since January 1, 2011. If a servicemember was liable for debt, the balances may be canceled for qualifying existing Chase mortgages, auto loans, credit cards, and other consumer or business debt. Debt cancellation may be available for these products: Home Lending This may be applied to existing balances of all residential properties at the time of application to the program. The property must be a one-to-four unit residential property Survivors may be eligible to have the existing auto loan balance canceled and may be able to keep the vehicle. In the case of an auto lease, survivors may apply to assume the lease and retain the vehicle, or they may return the vehicle without being subject to fees or penalties. Credit Cards This may be applied to any Chase credit card. Jointly liable surviving spouse can request to automatically change liability and retain card privileges. Consumer Banking Overdrawn or charged off balances may be canceled. Business Banking Survivors may be eligible to have at least some of the existing business loan or line of credit balance canceled. Servicemembers' business debt may be canceled in proportion to their ownership interest in the business. Tax Implications Debt cancellation may have tax implications when it comes time to file your tax return. Please consult your tax advisor. For more information and to determine eligibility, call Chase Military Services: To start the process, have on hand the Department of Defense Report on Casualty Form (DD 1300)

Transfer limits

Associate bankers: $100k Assistant branch managers/ lead associate operators: $5mill PCBs: $250k - Two branch employees to execute wire transfer on CA—-customer assist -( E.T) cutoff time approving a wire transfer limit 11pm - only primary ID required for wires less than 100k over requires a 2ndary ID Question: does chase accept wires from non chase customers?—— they need a bank account obviously to transfer funds in or out of an account

How do I open a CD ladder?

CD ladders can be opened by a banker at any branch, but cannot be opened online at this time. All 4 CDs in a ladder are opened at the same time, for the same amount, with a minimum of $1,000 in each CD. CD ladders can be opened only for qualifying Chase Private Client or Business Banking clients.

Chase Military Banking Benefits (SCRA)

Chase Clients may be eligible for SCRA benefits or protections if their an active-duty servicemember, or a member of the National Guard or reserve and called to active duty. These benefits and protections may include: Reduction of Interest Rate Protection from Foreclosure Protection from Repossession Early termination of Auto Lease Call Chase Military Services at 1-877-469-0110 about these and other servicing benefits available Our specialists are available Monday - Friday from 8 AM to 9 PM ET. If calling internationally, call 1-318-340-3308. Mobile message and data rates may apply. We accept operator relay calls. How to submit SCRA materials submit supporting documents in a secure messages. Go to www.chase.com/securemessages to submit SCRA materials and choose "New message." Then choose "Servicemembers Civil Relief Act (SCRA)" from the dropdown menu. From there, you'll be able to send messages and upload documents. Please remember these tips when submitting documents for review: We are unable to clearly see photos of documents taken from electronic devices. If unable to submit an electronic copy of the items, please mail documents to us at: Chase Attn: SCRA Request PO Box 183240 Columbus, OH 43218-3240 If request is to terminate a leased vehicle prior to the term end date, the documentation must state requesting an early lease termination. Please also provide the following information in the message box: Full name Date of the request Chase account number Date for lease termination

Chase Mobile® app

Chase Mobile® app Provides access to all our services directly from A mobile device so client's can manage accounts on the go. The Main benefits for everyday Banking: Clients are Able to Securely scan deposit checks using a smartphone Can Easily move funds between accounts And can Quickly send payments to virtually anyone or any company in the U.S. using Zelle and chase online bill pay How to get it Text 24273 to get a link And Download it from the app store on your mobile device

What Chase cards are eligible to use cardless ATM access?

Chase cards currently eligible for cardless ATM access include: consumer debit cards (excluding CPC Privileges card), business debit cards (excluding Business Associate cards).

How do I enroll in Zelle®?

Chase customers with a Chase checking account, just need to follow these steps to set up Zelle®: Sign in to chase.com profile with your username and password. Choose Zelle® from the "Pay" menu. Read and accept the Service Agreement and Privacy Notice. We'll send a one-time code to verify the email address and/or mobile number. Choose the checking account that's to be linked with Zelle. And then simply Start using Zelle® to send, receive and request money. If Chase customer with a checking account, but without a chase.com profile: Go to chase.com and enroll to set up a profile. Follow the steps above to set up Zelle®.

Deposit Agreement and Privacy Notice part 12 Using Your Checking or Savings Account (Receipts and statements)

Clients can receive or have the option to receive a receipt at ATMs, from a banker at a branch, online through chase.com, and at merchant locations each time they make a transaction. However, for certain small dollar transactions at merchant locations, clients may not receive a receipt. See Statements and notices for information about periodic statements. To confirm that a client has received a direct deposit, they can review their balance and recent transactions through chase.com, Chase Mobile, at an ATM, or call us.

Deposit Agreement and Privacy Notice part 15 Using Your Checking or Savings Account (7. Preauthorized (recurring) transfers and stop payments)

Clients may use their account or debit card to make recurring payments. If these recurring payments vary in amount, the payee/recipient will tell a client the amount and date of the next payment at least 10 days before the payment due date. Clients may choose to get this notice from the payee/recipient only when the payment would differ by more than a certain amount from the previous payment or when the amount would fall outside certain limits that The client/payor set Clients can stop some payments before the scheduled payment date in the following ways: 1. If they provide a card number for the recurring transfer, they must contact us by telephone or at the branch and give us the exact card number. We will close the card and they can replace it with a new card and card number upon request: 2. If they provide a account number and routing number for ACH direct debits to an account (both recurring and one-time payments), they must contact us by telephone or at the branch and provide us an account number and the exact name of the payee/recipient. We will also need the exact amount of the payment, a range of amounts or an instruction to block all payments from the named payee. Chase will charge a Stop Payment Fee. We are not responsible for stopping payment on ACH transactions if a client does not provide this information or if they provide inconsistent information. We may refuse a payment to a payee/ recipient with a similar name that we believe to be the same payee; however, we are not liable if we don't refuse the payment. If a client sees a "pending" payment for a different amount or for a different payee than the stop payment they placed, contact us before the end of the business day so we can try to refuse payment. We may send a written confirmation of the stop payment requested. We may also rely on the information in the confirmation unless A client notifies us immediately of any errors. We may stop multiple transactions that have the amount and exact payee name that was provided unless a client cancels the stop payment request. For personal accounts, an ACH stop payment is effective until we have determined that the ACH transaction is no longer occurring, or for 18 months, whichever is longer. For business accounts, an ACH stop payment will either be effective: • Until we have determined that the ACH transaction is no longer occurring, or for 18 months, whichever is longer, or • One calendar year with automatic renewal annually for up to six additional years. We will list scheduled renewals on the business account statement 60 to 90 days in advance. The stop payment will be renewed, and clients will be charged a Stop Payment Automatic Renewal Fee, unless they notify us not to renew by following the instructions in the statement. 3. If they set up a recurring or one-time bill payments or transfers through chase.com or Chase Mobile, clients can use that service to cancel pending and future payments. 4. If a client previously set up recurring account transfers in the branch, they can only cancel those pending and future transfers in the branch. We will generally process a stop payment request as soon as we receive it. If clients place a stop payment three or more business days before the transfer is scheduled, and we still pay, we will be responsible for a clients losses or damages. For business accounts, they can enroll in ACH Debit Block on chase.com to block and return ACH debit transactions.

What is compounding interest?

Compounding interest is when the interest payment is added to the principal (original amount) periodically. The interest for the next interval is based on the new total. This differs from simple interest, where interest per interval is calculated from the original principal.

FDIC Insurance vs SIPC insurance

FDIC: Federal deposit insurance corporation provide insurance of up to $250,000 per depositor per insured bank for each account ownership category - FDIC will cover joint accounts up to $500,000 with $250,000 allocated to each person They are an independent agency of the United States government and Backed by the full faith and credit of the US government They are one of two agencies that supply the deposit insurance in the US, The other being the national credit union administration, which regulates and insures credit unions SIPC: Securities investor protection corporation. They are not a government agency nor regulators of broker dealers They are a nonprofit corporation and the Funds come from US government securities that the SIPC has purchased - Provides protection For customers in case of broker dealer bankruptcy The coverage is for $500,000 total, cash & securities, but no more than $250,000 in cash per separate customer...the coverage is per separate customer not per separate account Any amounts over those limits take on the status of General creditors in Bankruptcy proceedings Commodities are not covered because, commodity contracts are not considered securities - SIPC insurance helps protect assets in a brokerage account stocks, bonds, ETFs where as the FDIC insures the funds in a deposit account with a financial institution - SIPC limits are for per customer where as FDIC will protect up to $250,000 per deposit account... per insured bank for each account ownership category Which means you can potentially protect millions or more across several types of accounts at one financial situation if the accounts are in different ownership categories: Single accounts, trusts revocable or non revocable, joint accounts, retirement accounts, government accounts, employee benefit plan accounts, business accounts - All deposits that account holders have in the same ownership category, at the same bank, are added together and insured up to the standard insurance amount The FDIC covers - Checking accounts - Negotiable Order of Withdrawal (NOW) accounts - Savings accounts - Money Market Deposit Accounts (MMDAs) - Time deposits such as certificates of deposit (CDs) - Cashier's checks, money orders, and other official items issued by a bank The FDIC does not cover Stock investments Bond investments Mutual funds Crypto Assets Life insurance policies Annuities Municipal securities Safe deposit boxes or their contents U.S. Treasury bills, bonds or notes* *interest accrued is also not covered by FDIC Ex: 200k in acct with 10k of interest 190k insured by FDIC Question: SIPC insurance per customer, per broker where they hold assets or is it a total amount across all broker dealers?——- if it is per customer, then you could argue it might make sense to diversify funds across different broker dealers so that you never reach the SIPC insurance threshold

International Banking

For business expanding internationally because of an acquisition, a supply chain shift or an opportunity to tap into emerging economies, our international banking specialists connect with international cash management, trade, financing and foreign exchange solutions needed. - foreign exchange - global trade - multinational corporations

Treasury Solutions for Commercial/business banking

Fraud Solutions Defends organization against electronic payment fraud, natural disasters and other threats. Note: We keep hearing about online fraud and electronic fraud, but i've never seen this actually affect an entity or a person in real life??? Commercial/business credit Cards Multiple payment solutions to help meet the needs of a organization and employees. Digital Solutions That Improve cost efficiency and streamline operations and reporting. Integrated Payables For Fine-tuning payment strategies to help lower costs, improve working capital CA-CL= working capital Integrated Receivables Automate accounts receivables, to reduce DSO (days sales outstanding) and improve working capital Liquidity Management Monitor and control cash to optimize returns across entities and currencies. Treasury Consulting We have experienced team members specialized within certain industries who will work to define and transform our clients treasury goals

Commercial Banking (agency lending)

Government-Sponsored Enterprises such as Fannie Mae, Freddie Mac, and the Federal Housing Authority. One difference between bank and agency financing is whether the loan is recourse or non-recourse. Recourse loans are loans that allow the lender to seize many of the borrower's assets if the borrower fails to repay their loan—even assets that were not included in the loan agreement as collateral. With a nonrecourse loan, the lender may only seize those assets specified in the original loan agreement as collateral.

When will the money be available in zelle

If The person you're sending money to is another Chase customer, they'll usually receive the funds a few minutes after it's sent, but no later than the next business day. If That persons member bank is a Zelle® user and supports real-time payments, the funds will usually be available a few minutes after it's sent If Their bank however doesn't support real-time payments, the funds should be available in 1 to 2 business days. Or If that persons member bank, isn't a Zelle® user, the money should be available 1 to 2 business days after it's sent, depending on the other bank's processing time. If the recipient is using the Zelle® app to receive payments, they'll get their funds soon after it's sent. When receiving payments: If the sender is another Chase customer, the funds will be received a few minutes after it's sent, but no later than the next business day. If the sender's member bank is a Zelle® user and supports real-time payments, Funds will be available a few minutes after it's sent. If however, the sender's bank doesn't support real-time payments, The funds will be available in 1 to 3 business days. And If the sender's member bank isn't a Zelle® user, funds will be available in 4 to 5 business days. It usually takes 1 to 2 business days for chase to receive the money from the sender's bank. Then, chase will apply a hold to confirm that the other bank hasn't rejected the transfer before the money becomes available in the Chase account that was scheduled to receive the funds If the sender is using the Zelle® app to send payments, funds will be available soon after it's sent. Zelle to other institutions deposit cutoff times: 8 pm ET 7 pm CT 6 pm MT 5 pm PT See chase answers for deposit cut off times

What else can I do at an ATM?

In addition to depositing cash and checks and making withdrawals, you can also make transfers, view your balances, see your recent transactions as well as make payments to your credit card with cash or funds transfer.

Business Checking Account Opening Information Sole Proprietors Checklist

Individuals that need to be present at account opening: Sole Proprietorships with one owner - the owner Spousal Sole Proprietorships — both owners Sole Proprietorship Living Trust - the trustee(s) Sole Proprietorship with a Power of Attorney - the agent If you need to add authorized signers to the account, they must also be present Information required to open account: Personal Identification: Two forms of ID are required. One ID must be a Government Issued Primary ID Examples: U.S. Citizens: State Issued Driver's License, State Issued ID card, Passport, etc. Non U.S. Citizens: Permanent Residents: —-Permanent Resident Alien Card (Green Card), State Issued Drivers licenses, State Issued ID card, Passport, etc. Non-Permanent Residents: ——Passport, Matricula, or U.S. Employment Authorization Card Secondary ID Examples: Credit Card/Debit Card with embossed name, Employer ID, Utility Bill, etc. Tax Identification Number: SSN, ITIN (Non-US Citizens), or an Employer Identification Number (EIN) is required. Business Documentation: Varies based on the State of Organization. Assumed Name Certificate-may be required if your business is operating with a DBA (doing business as). For example: Jim Jones DBA Jones Professional Painting. Not required in AK, AL, HI, KS, MS, NM, SC, TN, WI, and WY Not required for Sole Proprietors operating a business using the owner's last name in CA, IN, KY, and TX —-Note: Assumed Name Certificate may also be known as: Trade Name Certificate, Fictitious Business Name Statement, or DBA Trust Documentation The following documentation may also be required: Supplemental Documentation listing the owner and Assumed Name (one of the following): Assumed Name Application or Filing Receipt Published newspaper entry Business License Power of Attorney's only: Original Power of Attorney Document Personal ID Agent: two forms of ID are required. One form must be a Government issued ID (same requirements as above) Owner/Principal: agent is required to provide the owner's Personal ID or a photocopy of the owner's personal ID. Additional information that will be requested at account opening: Business address Phone number Number of business locations Where products and services are sold Where suppliers and vendors are located Nature of your business Annual sales Number of employees Types of transactions and volumes expected to process through the new account The following is needed if you would like to provide limited access to authorized employees (non-signers) to transact on behalf of your business using an employee card. Employee does not need to be present Full name as it appears on the employee's Government issued ID Employee's residential address Employee's date of birth

Chase Military Banking Benefits (SCRA) overview:

Interest Rates | At the request of an eligible Servicemember, the SCRA requires that the interest rate on any debt incurred prior to active duty will be capped at 6%. Interest includes fees, service charges, renewal charges, and any other charges except bonafide insurance. For mortgages, interest is capped at 6% during the entire period of military service and for one year after the active duty end date. For all other obligations, interest is capped at 6% only for the duration of the period of military service. JPMC Above and Beyond § JPMC caps interest rates at 4% for SCRA accounts through the end of active duty plus one year for all obligations. § JPMC provides interest rate benefits to individuals serving on State duty who would not be eligible under the Federal SCRA. Foreclosure | The SCRA prohibits foreclosures of property secured by a mortgage during the period of active duty plus one year, when the loan was originated prior to the start of active duty. JPMC Above and Beyond § JPMC will not foreclose on mortgage loans belonging to active duty Servicemembers during the period of active duty plus one year, even if the loan was originated during active duty. Contract and Repossession | Installment Contract and Repossession Protection During the period of active duty, the SCRA prohibits termination of a contract for lease or purchase of property, or repossession of property, where a deposit or installment was paid by a Servicemember prior to active duty. JPMC Above and Beyond § JPMC extends installment contract and vehicle repossession protection to Service-members for 180 days after the active duty end date. § JPMC provides repossession protection to Servicemembers even if the obligation was originated while on active duty. Default Judgment | A default judgment is a judgment entered in favor of the plaintiff when the defendant defaults (fails to appear in court). The SCRA provides that default judgment may only be obtained against a Servicemember if an affidavit stating active duty status, with supporting evidence is filed, and if the court appoints an attorney to represent the Servicemember's interests. JPMC Above and Beyond § JPMC will not pursue any judgments against active duty Service members, not just default Judgments, except in certain circumstances outlined in the Policy. Other Protections | Additional protections include: § Evictions - the SCRA restricts evicting a Servicemember or their Dependents during active duty. JPMC provides SCRA eviction protection to Servicemembers for the period of active duty and an additional 90 days after the active duty end date. Storage Lien Protection - the SCRA restricts enforcement of a storage lien on the property or effects of a Servicemember on active duty and 90 days post active duty § Setoff Protection - A setoff is the seizure of funds held by the bank to satisfy a debt owed to the bank. The SCRA prohibits during active duty the setoff of a Servicemember's personal account to satisfy a business debt for which the Servicemember is personally liable JPMC Above and Beyond Notifications | Once JPMC receives a request from a Servicemember for SCRA benefits, JPMC conducts a military status check and shares military status information to all lines of business in order to apply SCRA benefits and protections, where eligible

Donor advised funds:

It allows investors to make annual contributions that are a irrevocable at no limits, Its a tax shield, contributions can be written off against tax liability. - they then can distribute how and where they want to donate the proceeds. The funds can be held as long as they like Questions: are they liable to pay taxes on the annual appreciation of the underlying assets within the donor fund?

Personal CD Overview:

Minimum Deposit to Open $1,000 And Interest is Fixed: Clients can Earn CD relationship rates on CDs when linked to a Chase personal checking account How with Withdrawal Penalties work: There is a penalty for withdrawing principal prior to the maturity date. - If the term of the CD is less than 6 months, the early withdrawal penalty is 90 days of interest on the amount withdrawn, but not more than the total amount of interest earned during the current term of the CD - If the term of the CD is 6 months to less than 24 months, then the early withdrawal penalty is 180 days of interest on the amount withdrawn, but not more than the total amount of interest earned during the current term of the CD - For terms 24 months or more, the early withdrawal penalty is 365 days of interest on the amount withdrawn, but not more than the total amount of interest earned during the current term of the CD - If the withdrawal occurs less than seven days after opening the CD or making another withdrawal of principal, the early withdrawal penalty will be calculated as described above, but it cannot be less than seven days' interest—- clarify!!!! Is it based on days? Even if it's a term of less than 6 months? - The amount of the penalty will be deducted from principal - I think there should be built up interest when the CD withdraw is taken after holding it for a longer period of time. Principal will only be affected in theory if a withdraw is made before some interest cushion can be earned to the account. - Interest on CDs compound daily and account holders can choose they have interest paid on the CD, depending on the term, either monthly, quarterly, semi annually or annually and at maturity Statement Period: Balance information for linked CDs appear on the monthly checking account statement. CDs do not receive separate statements

CD vs. Savings account: What's the difference?

People save money for a variety of reasons. Given the diversity of savings goals out there, it makes sense that Chase offers numerous ways to save. A certificate of deposit (CD) account is an alternative to a traditional savings account. A CD account will require a higher deposit minimum than savings accounts, and funds will remain on deposit for a fixed period of time (the "term" of the account) CD accounts will offer better interest rates than savings accounts. Longer terms have more favorable rates. And rates will remain fixed for the duration of the CD account's term. A savings account is an account where you can set money aside for savings goals. Savings accounts are usually meant for putting money aside as opposed to daily spending (which is what checking accounts are for...a place to deposit money, make transfers, write checks, withdraw cash, pay bills, and take care of other day-to-day banking transactions. In most cases, they earn little to no interest. The main factor that separates a CD account vs. a savings account is access to the funds. Both types of accounts typically discourage withdrawals, but funds in CD accounts are essentially locked. Early withdrawals from CD accounts likely come with a penalty. With Savings accounts, if an account holder needed to access the funds, what are their options if it doesn't have check writing or debit card privileges? ——- they would have to transfer the funds into a different account? When to consider a savings account: Funds need to be accessible, like an emergency fund. saving for a smaller or relatively short-term goal. primarily putting money aside instead of trying to grow it. don't mind variable interest rates. have a small opening balance. Cd accounts are considered when: We can afford to let the funds sit for a while. saving for a bigger or longer-term goal, like a down payment on a home. trying to grow the funds a little. prefer to lock in the interest rate. Have a larger opening balance. Of course, it doesn't need to be a choice between one or the other. For instance, a savings can be used account to build up for a rainy-day fund, and a CD account to save for college. There are opportunity costs when holding funds in larger dollar amounts in standard depository accounts like checking and savings If you withdraw funds (or part of it) early, they'll pay a penalty, usually in the form of lost interest. Some CDs (known as liquid CDs) don't penalize depositors for early withdrawals but pay a lower rate of interest

Chase Military Banking Benefits (personal Banking)

Personal Banking: When opening a Chase Premier Plus Checking℠ account with Chase Military Banking benefits, it will have NO minimum balance requirement & NO $25 Monthly Service Fee! Chase is proud to offer special benefits to current and non active servicemembers and veterans of the U.S. Armed Forces. Primary Benefits - All active, reserve or National Guard servicemembers and veterans of our nation's military with qualifying Military ID receive: No $25 Monthly Service Fee No Chase fee on the first four non-Chase ATM transactions each statement period. Fees from the ATM owner/network still apply. A Foreign Exchange Rate Adjustment Fee from Chase may apply for ATM withdrawals in a currency other than U.S. dollars. No fee for Counter Checks, Money Orders and Cashier's Checks No Monthly Service Fee on these accounts when linked: Up to two additional personal Chase checking accounts (excluding Chase Sapphire℠ Checking and Chase Private Client Checking℠) Chase personal savings account(s), (excluding Chase Private Client Savings℠) Enhanced Benefits for active duty and reserve military servicemembers of the Air Force, Army, Coast Guard, Marines, Navy, and National Guard: These additional benefits require direct deposit of military base pay (does not include allotments). These benefits will begin the next business day after military base pay is direct deposited into a Chase Premier Plus Checking account and will end if no such direct deposit has been made within the last 180 days. No Chase fee at non-Chase ATMs. Fees from the ATM owner/network still apply No Chase fee on incoming or outgoing wire transfers No Chase fee for Foreign Exchange Rate Adjustments on debit card purchases or ATM withdrawals using your Debit/ATM card in currencies other than U.S. dollars

Chase Platinum Business Checking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching a (product type) chk acct that suits the business needs —one way to help determine that is to understand what the typical combined checking and savings balances might look like for the business on a daily basis? — Can you walk me through the purpose for opening this account, is it for operating expenses? — is it for something else like a separate expense account for maybe managing business investment properties or side projects Do you know what the monthly Transaction volume of the business will look like? Is the annual revenue of the company expected to grow? And how much does the business produce in a revenue per year Probing questions: How does the business typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you when opening a business _________ acct? How will the business be legally structured? From what you indicated it appears the business will need a __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase business clients What that means is you'll never have to worry about finding a branch or ATM if traveling Chase Platinum Business checking clients, will be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there (see business feature tabs Chase Business Online eg) Let's start with the basics: Platinum Business Checking helps successful business owners with significant transaction volume save time and money while managing the business. — Notice when I turn my screen: There's a $95 Monthly Service Fee That can be that waived with one of the following each monthly statement period Maintain a combined average beginning daily balance of $100,000 or more in any combination of all link business savings (excluding client funds savings acct), Business CDs, other chase platinum business checking account and qualifying investment accounts Question: can personal checking accounts and investments be added into the average daily balance of the business checking account: it probably depends on how the business is legally structured Or Maintain a combined average daily balance of $50,000 when linked to Chase Private Client Checking℠ account Deposits and withdrawals made with a teller and paper checks written on the account: 0-500 no charge 501+ .40/each $25,000 monthly cash deposit without an additional fee—— cash deposit processing fees for all business checking and savings accounts—-fees will apply per month to all cash deposits in excess of the amount listed Under each business checking account. Processing fee Cash deposited per month: including night drop, post verification and immediate verification a $2.50 fee per $1000 Beginning February 28, The first 10 external ACH transactions will be $2.50 anything there after will be $.15 per transaction Certain cash management services, are not permitted or maybe Limited in conjunction with this type of checking account. Chase reserves the right to convert the account to accommodate such cash management services, conversion may result in increased fees Other fees that are covered with a chase_________ acct 1 insufficient funds fee waived per statement. No charge for stop payments made via-chase online, branch and chase by phone or renewals of stop payments No charge for deposited items returned or cash check returned —- (Think TC builders, if we were to have stopped the payment it would've been returned and under a business complete checking account there would've been a fee associated with that) No non-chase ATM fees charged by Chase for using another institutions ATM No charge for counter checks, money orders, cashier checks Link up to 99 chase Platinum business checking subaccounts No monthly service fee on a linked chase premier plus checking account No monthly charge for quick deposit single feed All incoming wires and the four most expensive outgoing wires at no charge per statement cycle (domestic or international) —Personal account benefits available —Cash management support For example: Get cash management services like account reconciliation, economy lockbox, commercial sweeps, ADT with zero balance account functionality, cash vault services, —Premier service Receive support from our dedicated Business banking relationship manager — Oscar Question: what's the largest benefit for being eligible for a chase platinum business checking versus a chase performers business checking account? ——other than transaction volume?

Chase Private Client Savings acct

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if you're traveling chase Private client savings accounts, will allow you to be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there Let's start with the basics: To open a Chase Private Client Savings account, it's required to have a Chase Private Client Checking account. Monthly Service Fee: None: It does earn a variable interest rate based on daily collected balance You're instantly qualified to Earn Chase Private Client relationship rates when linked to a Chase Private Client Checking account. The Chase Private Client relationship rates will be applied to the savings accounts throughout the next statement period. Notice as I turn my screen: Additional Benefits No Chase fee for: • ATM use worldwide, including: - Non-Chase ATM transactions - Refund of ATM fees charged at non-Chase ATMs - Foreign Exchange Rate Adjustment • Card Replacement - Rush Request • Incoming or outgoing wire transfers • Stop Payment • Deposited Item Returned or Cashed Check Returned • Money Order and Cashier's Check • Legal Processing Savings accounts can I have an ATM card/ but not a debit card

Be aware there are Legacy products not available for new enrollment:

Question: how would we service in (CA) PERSONAL: - Chase Better Banking - Chase Health Savings Account (do we offer HSAs?) - Chase Plus Savings - Chase Premier Checking - chase retirement CDs - chase retirement money markets BUSINESS: - Chase business money market savings - Chase business high yield savings - Chase business classic savings - nonprofit business class

Chase lending (Mortgages)

The DreaMaker℠ mortgage is only available for purchase and no-cash-out refinance of a primary residence 1-4 unit property for 30-year fixed-rate terms. Income limits and homebuyer education apply on a DreaMaker mortgage. A 3% down payment on a 30-year, fixed-rate loan of $153,158 with an interest rate of 5.500% / 6.184% APR will have 360 monthly principal and interest payments of $869.61. Payments shown do not include taxes and insurance. Actual payments will be higher. This is assuming a New Jersey purchase transaction, 45-day lock, 97% LTV, 720 FICO, detached single family, owner-occupied, closest to zero points, rates change daily. The APR shown is based on the interest rate and points only and does not take into account other loan-specific finance charges that may be required to pay. (I thought APR included fees?) (Know: different style homes) The $500 Homebuyer Education Benefit is available on DreaMaker℠ primary residence purchases only. Customer must supply certificate of completion for the education course from an approved education provider. The $500 Homebuyer Education Benefit funds will be applied at loan closing, first to points on the loan, if any, then to Chase fees and then to non-Chase fees. The $500 Homebuyer Education Benefit may be considered miscellaneous income and may be reportable on Form 1099-MISC (Miscellaneous Income) or Form 1042-S (Foreign Person's U.S. Source Income Subject to Withholding) to the customer and the IRS, for the year in which they are awarded. We encourage customers to consult with a personal tax advisor for questions about the impact to personal income tax returns. (Do we have accountants within our network?) Our Home Lending Advisor can help find providers that offer online courses at potentially no cost and answer any questions For a list of HUD——(The Department of Housing and Urban Development)——-Approved Housing Counseling Agencies in your area, you can call 1-800-569-4287 or visit HUD.gov and search for "counseling agencies" and then sort by your state name. FHA loans (Federal Housing Administration) require an up-front mortgage insurance premium (UFMIP) which may be financed, or paid at closing and monthly premiums will apply. A 3.5% down payment on a 30-year, fixed-rate loan of $153,158 with an interest rate of 5.125% / 6.140% APR will have 360 monthly principal and interest payments of $833.93. Payments shown do not include taxes and insurance. Actual payments will be higher. This is assuming a New Jersey purchase transaction, 45-day lock, 96.5% LTV, 720 FICO, detached single family, owner-occupied, closest to zero points, rates change daily. The APR shown is based on the interest rate and points only and does not take into account other loan-specific finance charges that may be required to pay. Standard Agency mortgages require at least one customer on the loan be a first-time homebuyer to be eligible for the LTV>95%. Homebuyer education requirements may apply. Veterans Affair Loans (VAs) Service members and members of the National Guard or Reserve may be eligible for a loan guaranteed by the U.S. Department of Veteran Affairs (VA). A Certificate of Eligibility (COE) from the VA is required to document eligibility. Restrictions and limitations apply. All home lending products except IRRRL (Interest Rate Reduction Refinance Loan) are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply. And in select areas, a Chase Homebuyer Grant is available that can provide $2,500 or $5,000 which will be first applied to help lower the interest rate. Then it can be applied to Chase fees, other fees or possibly on the down payment. This is something our Home Lending Advisor can get into more detail about. I don't wanna get too deep in the weeds. A down payment is an important step in a Real estate transaction The down payment goes toward the purchase price of a new home and is paid at closing. There are several down payment options available: Putting 20% down has its benefits, like potentially lower payments and no Private Mortgage Insurance (PMI) requirement, but low down payment programs can make it easier to buy a home. There are several low downpayment options, including: Chase DreamMaker Mortgage℠ - pay as little as 3% down Federal Housing Administration (FHA) loan - down payments as low as 3.5% Standard Agency Loans - put down as little as 5% U.S. Department of Veterans Affairs (VA) Loans - zero down payment option available There are many ways to fund a down payment. Build up savings: Many buyers tap into savings for a down payment. To grow savings, consider setting up automatic transfers from a checking account. It surprising how quickly small transfers can add up. Downsize life style Downsizing can help save money for a down payment. Creating a monthly budget and tracking spending can help reduce expenses Sale of existing property If not a first time homebuyer, chances are there is equity built into existing homes. Many homebuyers use the proceeds from the sale of their current home as down payment for their next home. Down payment assistance programs: Some clients may be eligible for financial grants from state or local government, subsidies from nonprofit organizations and even discounts from a lender. Borrow from a 401K or Roth IRA can withdraw from retirement accounts to fund a down payment, but it may be subject to taxes and penalties. Consult a tax advisor for more information. Financial Gifts from Relatives: A relative can give married couples up to $14,000 each year tax-free, but there may be restrictions based on loan amount and type. Consult a tax advisor to learn more. Credit scores are also something that gets plugged into the equation when applying for a loan: It's basically, just a number that summarizes a credit report and helps lenders determine the likelihood on repaying a loan and what loans and credits someone's eligible for: Factors that impact a credit score Payment history (most important): Consistent, on time-payments improve scores; delinquent payments affect scores Credit history: Long and diverse credit history improves scores; short credit history affects scores Credit usage: Balances below 30% of a credit limit improve scores; high credit balances affect scores Total balances: Paying down balances regularly improves scores; outstanding debt affects scores Credit checks: A limited number of credit checks improves scores; multiple credit checks affect scores Available credit: Adding more open lines of credit improves scores; limited lines of credit affect scores Clients can use our free program Chase credit journey, which offers: Unlimited access to VantageScore Alerts about critical changes to your credit report A score simulator that helps identify how financial decisions will affect credit scores I would like to note: VantageScore(is an informational credit score and may vary from a FICO® Score provided by credit reporting agencies. Decisions about loan applications will likely be made using a FICO credit score, as well as other information provided Question: Do we have a tool that allows us to see on average what FICO score is required to get approved?

Average daily balance

The average daily balance is calculated by adding the ending balance or beginning balance each day in the cycle and dividing the result by the number of days in the cycle. (Day 1 bal + day 2 bal)/2

What is the penalty for early withdrawal of a CD at Chase Bank?

There is a penalty for withdrawing principal prior to the maturity date. For Personal CDs: If the term of the CD is less than 6 months, the early withdrawal penalty is 90 days of interest on the amount withdrawn, but not more than the total amount of interest earned during the current term of the CD. Question: so you're only penalized on interest earned... never principal?

Community banking (affordable housing) How JP Morgan Chase promotes inclusive neighborhoods

We empower local leaders with high-quality, data and planning tools—including the firm's original research—so they can address their most urgent challenges. — driving capital to high impact project We take local solutions and scale them, and encourage public-private collaboration. Our aim is to help residents of all income levels prosper. —-Preserve, protect and promote affordable rental housing and homeownership We're expanding access to affordable, homeownership with home lending products and services, plus a lease-to-purchase program —- Close the racial wealth gap We're working closely with community, business and government leaders to help break down the barriers of systematic racism. Through our Racial Equity Commitment, JPMorgan Chase is investing $30 billion into our communities, $2 billion of which increases funding for construction and rehabilitation of affordable housing for low- and moderate-income households Current achievements 40K home purchase loans for Black, Hispanic and Latino households. 100K Affordable Housing Units Finance the creation and for affordable housing units in underserved communities. 20K Refinanced Home Loans Help Black, Hispanic and Latino households achieve lower mortgage payments through refinance loans. 15K Small Business Loans Provide additional loans to small businesses in majority Black, Hispanic and Latino communities. Improving Access to 1M people on opening low-cost checking or savings accounts. $100M Invested capital and deposits in Black, Hispanic and Latino-owned MDIs and CDFIs

Deposit Agreement and Privacy Notice part 16 Using Your Checking or Savings Account (Electronic Funds Transfer Service Terms; Payments, Deposits and Transfers made or Receive by Electronic Methods

We provide a variety of electronic fund transfer (EFT) services for deposit accounts. These include payments, deposits and transfers that clients make or receive by electronic methods, such as with a card, telephone, or chase.com. 1. Types of EFT services A. Debit and ATM cards As a condition of opening certain accounts, clients agree that we may automatically issue them a Chase debit or ATM card. However, activating the card is not required to keep the account open. We may deactivate any temporary ATM card after activating a debit card. Clients can use their card as follows: At ATMs to: • Withdraw cash; • Transfer money; • Check balances; • Deposit cash or checks;* • Make payments to qualifying Chase credit cards and loans;* • Obtain a copy of recent account activity Services marked with an asterisk (*) are available only at Chase ATMs, and all services may not be available at all Chase ATMs. When using a Chase ATM, clients have access to all of their personal checking, savings and credit card accounts, regardless of whether the accounts are linked to a card. When linking multiple accounts to a card, one checking account and one savings account will be designated as primary. We also offer cards with limited functions for a deposit accounts, such as deposit-only business cards that can be linked to a checking or savings account. Subject to the limited functions provided for each card, limited-function cards are also considered "cards" under this agreement Clients can use a non-Chase ATM only if it is in a participating network. Primary checking and savings accounts will be accessible on that network, and other linked accounts may be accessible. Outside the U.S., only primary checking account are usually accessible. We may charge a Non-Chase ATM Fee, and the ATM owner/network may also charge a fee. Any of these fees may be charged for any activity, including withdrawals, balance inquiries and transfers. We generally waive the Non-Chase ATM Fee for a balance inquiry or transfer if it is made in connection with a withdrawal at the same non-Chase ATM at the same time with the same card. On some accounts, we will refund ATM fees charged by the ATM owner/network; however, some ATM owners/networks do not identify these fees in the information they send to us and, as a result, we may not automatically refund the fee. If for any reason the refund is not processed, please contact us. If choosing to convert an international transaction to U.S. dollars at either an ATM or on a purchase, foreign currency commissions and fees included in the exchange rate charged by third parties are excluded from Chase reimbursements. Clients can use their debit card (but not their ATM card): At participating merchants to: • Purchase goods and services. Purchases are subtracted from their primary checking account. If a client as arrangements with a merchant to make recurring payments, they must notify the merchant if their card number or expiration date has changed or debit card is closed. We may also provide the merchant or the participating network your new account number and expiration date. • Withdraw cash while making a purchase using a PIN if the merchant permits the cash-back option. • Send or receive payments from another person, or receive payments from a business by providing the card number to third-party payment services. At participating financial institutions to: • Withdraw funds at a teller. Withdrawals are subtracted from the primary checking account. And clients will be charged a Non-ATM Cash Fee. b. Electronic transfers using an account number: Clients may authorize a third party to transfer funds to or from their account by providing the account number and the routing number. These transfers may use various payment networks and may take various forms, such as: • Employer payroll, government benefits or other direct deposits; • One-time or recurring charges to an account to a utility payment or to pay other bills; or • A "check conversion" transfer, where a merchant or other payee creates an electronic transfer from a paper check. The merchant may keep the check or return it c. Online banking and Chase Mobile: Clients may use chase.com or Chase Mobile to view their account information, make deposits (Chase Mobile only), transfer funds between Chase accounts, pay qualifying Chase loans or credit cards, or make payments from an account to third parties. Enroll for these services on chase.com or by downloading the Chase Mobile app for select mobile devices. (Clients must agree to the additional disclosures and specific terms for using these services when enrolling). d. Telephone banking: Clients may use our automated customer service system or speak to us to get account information, transfer funds between accounts with us, or pay qualifying Chase loans or credit cards. You must have a valid deposit or loan account and a valid password or PIN to use the automated system. Business account owners may also use a valid Taxpayer Identification Number (TIN). e. Transfers for Overdraft Protection: Transfers to and from accounts for Overdraft Protection are also EFTs and subject to these terms:

Deposit Agreement and Privacy Notice part 8 (Electronic Funds Transfer Service Terms; Payments, Deposits and Transfers You Make or Receive by Electronic Methods)

We provide a variety of electronic funds transfer (EFT) services for deposit accounts. These include payments, deposits and transfers that are made or received by electronic methods, such as with a card, telephone, or chase.com. 1. Types of EFT services: Debit and ATM cards: As a condition of opening certain account types, acct holders agree that we may automatically issue them a Chase debit or ATM card. However, activating the card is not required to keep the account open. We may deactivate any temporary ATM card when an acct holder activates a debit card. Card can be used as follows: At ATMs to: • Withdraw cash; • Transfer money; • Check balances; • Deposit cash or checks;* • Make payments to qualifying Chase credit cards and loans;* • Obtain a copy of recent account activity.* Services marked with an asterisk (*) are available only at Chase ATMs, and all services may not be available at all Chase ATMs. Like careless ATMs When using a Chase ATM, it provides access to all Chase personal checking, savings and credit card accounts, regardless of whether the accounts are linked to a card. When linking multiple accounts to a card, one checking account and one savings account will be designated as primary. Question: I didn't think Savings accounts could be a linked to a card? We also offer cards with limited functions for deposit accounts, such as deposit-only business cards that can be linked to a checking or savings account. Their Subject to the limited functions designated for each card, limited-function cards are also considered "cards" under this agreement. non-Chase ATM can be used only if it is in a participating network. Question: how can you determine if an ATM is within our network? primary checking and savings accounts will be accessible on that network, and other linked accounts may be accessible. Outside the U.S., only primary checking accounts are (usually) accessible. We may charge a Non-Chase ATM Fee, and the ATM owner/network may also charge a fee. Any of these fees may be charged for any activity, including withdrawals, balance inquiries and transfers. We generally waive the Non-Chase ATM Fee for a balance inquiry or transfer if it is made in connection with a withdrawal at the same non-Chase ATM at the same time with the same card. On some accounts like Sapphire & CPC, we will refund ATM fees charged by the ATM owner/network; however, some ATM owners/networks do not identify these fees in the information they send to us and, as a result, we may not automatically refund the fee. If for any reason the refund is not processed, please contact us. If choosing to convert an international transaction to U.S. dollars at either an ATM or on a purchase, ——foreign currency commissions and fees included in the exchange rate charged by third parties are excluded from Chase reimbursements.——- some of our accounts waive foreign currency exchange rate fees

Community banking (Intermediaries Lending)

We provide indirect financing to Community Development Financial Institutions (CDFIs) and Low-Income Housing Tax Credit (LIHTC) syndicators for projects that include affordable housing, grocery stores, daycares, healthcare facilities and other community service buildings Our CDFI partners are primarily non-depository loan funds and have strong portfolio management track records and lending histories Over the last 20 years alone we've provided $2 billion in custom financing to CDFIs. We give clients the ability to Gain Access to the Full Depth of our Bank - Secured and unsecured lines of credit - Bilateral and syndicated credit facilities - Term financing - Structured, specialized loan funds - Floating- and fixed-rate financing - New Markets Tax Credit CDFI financing - Subscription receivables financing

Three types of fraud protection (business)

We recommend clients to help protect their business by enrolling in complimentary no charge Fraud Protection Services. This includes Check Protection Services, Check Monitoring, and ACH Debit Block using Chase Business Online Check Monitoring For businesses that typically write checks to the same people/vendors or at a certain dollar amount, they can easily review all their the checks issued for accuracy with check monitoring Some Key features Verify presented checks online Set check payment limits Sign up for account alerts This is Offered at no charge for all Chase Business Checking customers There are Restrictions: For each eligible business account, their permitted to have either Check Monitoring or Check Protection, but not both Check Protection Services Best if managing a high volume of checks and could use additional support. For Select checking accounts only. The Key features are: Validate customer checks Review checks on the dashboard Protect cash flow This is Offered at no charge, and only available for: Chase Performance Business Checking®, Chase Platinum Business Checking℠, Question: What about Chase complete Business checking? Restrictions For each eligible business account, can have either Check Protection or Check Monitoring, but not both ACH Debit Block Best for businesses who use ACH and can benefit from increased protections. Select checking accounts only. Key features block all ACH debit transactions and select who can debit from the accounts This is Offered at no charge, only available for: Chase Performance Business Checking® Chase Platinum Business Checking℠ Chase Analysis Business Checking accounts Some Restrictions Eligible accounts may enroll in either Check Protection or Check Monitoring, but not both Questions: And How can you determine when the transaction is and ACH or debit card to a third-party? And what constitutes a high volume of checks?

Where can I provide feedback on this car buying program?

We value feedback and contact clients to learn about their experience using the email address provided to us on the initial interest form. Depending on the comments, it's possible we may have additional follow-up questions as well. If no survey request is received within 45 days of the vehicle purchase, please be sure to check the spam and junk email folders. If there is immediate feedback clients do want to share they can also provide feedback with the instructions listed under Chase Complaints & Feedback section on our Chase website

Is Zelle® secure?

When using Zelle® The recipient being sent funds can not view the account number associated with the transaction, and likewise nor can the sender view the funds to the party scheduled to receive payment. A recommendation chase makes is ensure the recipient is someone we know and trust, in order to help avoid scams and protect accounts We don't protect or cover purchases if using Zelle® to pay for goods or services with merchants Questions: do we protect funds in transactions to other member bank customers?

Will my acct balance reflect any pending transactions?

When using a debit card to pay a merchant, or Initiating a deposit, withdrawal or transfer Account holders authorize the transaction amount. These transactions will not be posted to the account balance until the bank receives and processes them; however, they are considered to be "pending" or a "memo" transaction. They'll be ledgered in banks books as a memo transaction, and customers will see pending transaction—- Question: how do banks receive and process checks?

Commercial Banking/lending(Commercial real estate )

Whether our clients are constructing, purchasing or renovating: regardless of the property type: multifamily, commercial office space or industrial properties, we can Assist with options: Chase is the largest multifamily lender in the US For example: we have a full range of treasury solutions that can help streamline rent collection, digital payments, and property maintenance Our Commercial Term Lending program: As created over 100,000 affordable rental units: Through fixed or adjustable/variable rates ——with loans that can range from $500 mill to more than $25 million. This program as competitive rates and low fees and most importantly, A Reliable lending team to work with here at the Wilmette branch Even more, Chase's Commercial Real Estate Origination System (CREOS) provides industry-leading turn times for commercial property loans. This digital platform elevates the level of service provided from our Commercial Term Lending team by cutting the average loan processing time in half. Some things to know about our Community development banking division: We have a $4B dollar lending portfolio held on the balance sheet. $2.6B in tax credit equity investments $17B committed to financing affordable housing. And over 119K+ affordable housing rental units created Our Affordable Housing Banking business supports diverse neighborhoods by providing loans, investments and tax credits for low- and moderate-income families and communities across the U.S. Our affordable housing community banking team works with national, regional and local real estate developers that build or preserve affordable housing in low- and moderate-income communities. Housing is the foundation to a strong community and when Its affordable, neighborhoods thrive, and residents can enjoy better health, education and earnings. Then $2B dollars in financing to CDFIs (Community Development Financial Institutions)

What is a mortgage rate lock?

A mortgage rate lock occurs when a lender agrees to freeze the borrower's interest rate while the mortgage application is in process. The agreement typically lasts 30 to 90 days to protect the borrower from potential inflation or other economic changes that could impact an interest rate before the closing day.

What do I need to qualify to be a Chase Private Client?

There is no Monthly Service Fee for Chase Private Client Checking accounts when meeting one of the following each monthly statement period: either - an average beginning day balance of $150,000 or more in any combination of this account and linked Chase checking, savings and qualifying deposits or J.P. Morgan wealth investments. The other way, for those who are business owners They can link a Chase Platinum Business Checking account to their cpc checking acct Otherwise a $35 Monthly Service Fee will be applied Question: If a client had two different checking accounts with Chase, totaling a value of $150,000? Are they allowed to only upgrade one checking account to PCB? And then link on the other account, would both accounts then be upgraded to private client checking? Or just the account that's listed as primary, the other one I imagine would still receive The benefits from being upgraded

J.P Morgan Chase home lending benefits

some reasons for our clients to choose Chase for their home learning: if clients bank with us they should have Chase mortgage with as well Here's why: -$5000 home buyer grant -$2000 VA grant -Homebuyer advantage program -Chase Agent express program -21 day, $5000 purchase closing guarantee -Ability to match rate/cost from competitors -Dreammaker program -Digital income verification for customers with Direct deposit -asset based income options for high profile clients -completely digital platform Besides all these Great features: Chase is ranked number 1 among peer banks, and ranked number two overall from JD power ratings JD power rings originators the beast six key areas: -Digital channels -people -level of trust -ease of doing business -keeps customers informed -loan offerings that meet customer needs Chase scores noticeably higher than the industry average with people and level of trust. This shows how well we completely inform clients of any handoffs they might experience and what to expect in the closing process. Our goal is to be the easiest bank to do business with and provide our clients the confidence in knowing we're the only financial institution they need to work with to accomplish everything. We simplify the process, and transform the home buying experience, that's why our customers feel they win with us

What is private mortgage insurance?

• PMI is a type of mortgage insurance that buyers are required to pay for in conventional loan when they make a down payment that is less than 20% of the home's purchase price • Many lenders offer low down payment programs, allowing you to put down as little as 3%—The cost of that flexibility is PMI, which protects the lender's investment in case you fail to repay your mortgage, known as default—In other words, PMI insures the lender, not the borrower • PMI helps lenders recoup more of their money in a default In general, you'll pay between $40 and $80 per month for every $100,000 borrowed, Keep in mind this amount can vary based on your credit score and your loan-to-value ratio • You have two options to pay for PMI: 1. One-time, up-front premium paid at closing drawback of this option, though, is you likely won't be refunded this amount if you move or refinance your mortgage 2. Monthly premiums ○ In many cases, lenders roll PMI into your monthly mortgage payment as a monthly premium • The good news is borrowers don't pay PMI for the entire duration of a conventional loan: (3 ways) 1. borrower-initiated PMI cancellation • borrowers can request PMI cancellation once their loan-to-value ratio - the amount of the loan balance divided by the home's market value -falls below 80% of the home's original appraised value (or sooner, if your home's value appreciates before then) 2. automatic PMI termination kicks in on the expected date that your remaining mortgage balance hits 78% LTV. By law, lenders are required to cancel PMI automatically by this date 3. final PMI termination a lender must automatically end PMI the month after your loan term hits its midpoint on a repayment schedule - even if you haven't reached 78% LTV ○ For example, if you have a 30-year fixed loan, the midpoint would be after the 15-year mark • If borrowers can't qualify for a conventional loan product, they might consider an FHA loan • Lenders require mortgage insurance for all FHA loans, which are paid in two parts: ○ up-front mortgage insurance premium + annual mortgage insurance premium ○ Both costs are listed on the first page of your loan estimate and closing disclosure Canceling FHA MIP • If you put 10% or more down, annual MIP can be canceled after the first 11 years of your loan ○ However, unlike conventional loans, FHA loans with a down payment below 10% require you to pay annual MIP for the life of the loan ○ If you fall into the latter camp, the only way to eliminate MIP payments is to refinance into a conventional loan, once your LTV ratio is low enough to qualify for a conventional mortgage without PMI

Sales charge % for mutual funds

($Ask or POP - $NAV) / $Ask or POP

Asset Based Lending

5M - $1B in lines of credit accommodated For companies with asset-rich balance sheets, we offer the right solution for current needs, including: revolving lines of credit and term loans. We regularly accommodate businesses that are new to this financing option, along with those with higher leverage and companies that have unpredictable, cyclical or seasonal cash flows and working capital requirements. Our Asset Based Lending group focuses on companies headquartered in North America, Western Europe, Australia, Hong Kong, Singapore and New Zealand.

Can I use MyCar to manage any car?

Almost! You can load most vehicles to MyCar. At this time, we cannot support the following brands: Subaru, Jaguar, Land Rover, Aston Martin, Maserati, McLaren and Rivian. Why is this?

How does CPC Work?

Chase Private Client is a program offered to select Chase clients that keep a substantial amount of assets with JP Morgan Chase investment or in any combination of linked Chase checking, savings and qualifying deposits There is no cost to become a Chase Private Client, but it is by invitation only. If there's interest in requesting a meeting to go over someone's qualifications, they'll need to locate a branch Not all Chase branches offer our program. Only select Chase branches and dedicated Chase Private Client locations have an in-house staffed team there to assist

How many checks can I deposit at the ATM at one time?

Conveniently deposit up to 30 checks. Questions: is there a limit on how much cash I can deposit in ATM?

Chase quick deposits: When will my funds be available?

Deposits submitted before 11 PM Eastern time on a business day generally will be available by the next business day. However, Deposits submitted after 11 PM or on a non-business day will be processed the next business day. And Available the following day—— So two days following the deposit after the start of the business week chase may delay availability if we require further review of the deposit. Any information about delayed availability will be provided in the Secure Message Center, which is accessible in the main navigation menu on your Online chase account Question: which department clears checks and is this done at the local branches or from corporate headquarters?

Will each CD in the ladder renew automatically?

Each CD will automatically renew to the longest term of the ladder (either 4 or 12 months). You'll be reminded of the new term on CD Maturity Notice, Here's what happens when CD matures. On the maturity date or during the 10-day grace period changes can be made to the term of the CD, make additional deposits (for non-retirement CDs only), or withdraw the CD principal without paying an early withdrawal penalty. We'll notify prior to the maturity date and recommend discussing options A few things to keep in mind: For the renewal term, CDs will earn the CD relationship rate as long as it's linked to a qualifying Chase personal checking account. If the CD is closed during the grace period, it won't earn interest on or after the maturity date.

Commercial Banking(start ups and scale ups)

J.P. Morgan can unleash a startup and high-growth company's potential at every stage of growth—from pre-profit to IPO—with simple solutions that can scale We have an Innovation Economy team that offers insights to fuel venture-backed startups and high-growth companies It's literally impossible to outgrow J.P. Morgan. From, very basic banking needs, as a business grows over time, we can really scale and grow with the company through every stage of their life cycle

Chase Payment Solutions:

More than 4 million businesses count on Chase nation wide to facilitate their business payment transactions. Whether there running an e-commerce business or a restaurant taking online orders Chase has a complete suite of payment solutions to accept credit cards, simply and securely For example: Flexible payment acceptance prepared for every sale, however customers want to pay. Process credit cards anywhere in the U.S. There's Fast funding, no hidden fees Get deposits as soon as the same day. And, there's fair transparent pricing with no hidden or monthly fees. All with Trusted security Chase uses secure payment services. And as technology advances, our industry-leading systems keep our clients payments safe. ——-when Accepting credit cards in person:—— There's different options available Chase Smart Terminal - gives customers a fast, secure way to pay in-store with the retail point of sale (POS) system that fits in the palm of your hand. accepts credit card and emails and prints receipts. It also quickly syncs across other Chase Payment systems, like Chase QuickAccept℠. - it can Process payments, anywhere. At the register, at the checkout line or throughout the store. - Smart Terminal, can be set up and running in minutes. - features Contactless payments customers can pay with a dip, tap, swipe or use mobile wallets like Apple Pay© and Google Pay™. —allows the ability to Manage payments in one place Search transactions, issue refunds and manage taxes and tips right from the Smart Terminal. - it's Wi-Fi enabled and wireless It has a credit card processing tool that works at the checkout counter, or as your customers move around the business. —-Long-lasting, rechargeable battery The mobile terminal battery can handle up to 450 transactions between charges. —— & 24/7/365 U.S.-based merchant support There's also a Catalog feature That Creates a library of products and services with title and description for a faster, more accurate checkout. Fair and transparent pricing with No hidden or monthly fees we usually have welcome bonuses offered to new customers opening an account, but they change month to month: right now Hardware Was $399 Now $299 with limited time offer when using code SMART22100 at checkout. Competitive credit card processing rates 2.6% + 10 cents per tap, dip or swipe transaction 3.5% + 10 cents per keyed in transaction If payment refunded in full, transaction fees will be returned in full If payment partially refunded, transaction fees will not be returned Users agree to reimburse Chase for all fines, fees, penalties, liabilities or other charges or assessments by a card Netwerk or other payment network relating to the actions of a transaction If Already a Chase Business Complete checking client? Credit card payment acceptance is a built-in feature with it Countertop and mobile terminals: Hardware Countertop terminal: $299 Mobile terminal: $399 Competitive credit card processing rates 2.6% + 10 cents per tap, dip or swipe transaction 3.5% + 10 cents per keyed in transaction Custom pricing available Chase QuickAccept℠ No hidden fees or monthly contracts 2.6% + 10 cents for tap, dip and swipe transactions 3.5% + 10 cents for manual transactions Same-day deposits with QuickAccept Frees up cash when needed to keep the business moving forward at no additional cost. Restrictions apply. QuickAccept helps keep cash in accounts Can Accept credit cards on-the-go using the Chase Mobile® app and contactless mobile card reader or directly from a computer. It's Exclusively available through Chase Business Complete Banking℠ account Questions? What about chases platinum business checking Hardware Chase QuickAccept℠ contactless mobile card reader $49.95 (optional) Additional fees: Quick deposit multiple feed check scanner: optional service to remotely scan and deposit checks using a multiple fee check scanner via chase.com $50 monthly fee Quick deposit single feed check scanner: optional service to remotely scan and deposit checks using a single fee check scanner via chase.com $25 monthly fee Quick-deposit cancellation fee: charged if quick deposit service canceled within the first two years of enrollment $250 Quick deposit additional multiple feed check scanner: charged for additional multiple feed check scanner ordered $600 per scanner and $300 per scanner for additional single feed and check scanner Chase Mobile Checkout Can Accept credit cards on the move, right from a smartphone using the Chase Mobile Checkout app and contactless mobile card reader Question: What's the difference between chase mobile check out and chase quick accept? Chase Business Online: Monitors account activity and controls cashflow with ease. Key features: Safeguards businesses with fraud protection services Move money easily in the Payment Center and can Manage business accounts from anywhere using Online Banking How to get it Mobile access: download the Chase Mobile banking app on a mobile device Desktop access: Enroll in Business Online Banking from a computer Chase Customer Insights Provides Free business reporting, It's a business intelligence platform with analytics clients can use to better reach customers and manage their bottom line. Exclusively available for Chase Payment Solution clients for credit card processing. It allows clients to: Keep an eye on their sales Track daily card sales and historical trends, including for new and repeat customers Get to know their customers Understand customers' demographics and distance from the business address Learn how customers shop Explore customer purchasing habits, including spend, purchase time and channel Gain insights on similar businesses See how customers shop with similar businesses in the same industry and location There's No additional setup or fees required Customer Insights is provided at no additional cost to clients who use Chase Payment Solutions for payment processing Simply sign in to the Chase Business Online account to access Customer Insights whenever needed ——Accept credit cards online————— Authorize.net® With Chase and Authorize.net® working together, clients can take payments on their website or by phone and get paid faster 2.9% + 25 cents per transaction (interchange pricing options available based on transaction volume Features include: Next-day deposits at no additional cost with a Chase Business Checking account —-Virtual terminal— Accepts payments from a computer By Securely entering credit card payments for phone orders and remote billing directly into a web browser. Competitive credit card processing rates 3.5% + 10 cents per keyed in transaction Custom pricing available ——Chase QuickAccept℠ ——BigCommerce® Offers clients the ability to build or redesign e-commerce site, seamlessly accept payments and grow their business. Plus, clients get faster access to cash with no-fee, same-day deposits. There's three different plans available: that clients can start selling online with Each plan includes page builder templates to create an online store and comes integrated with Chase payments. Also, Chase customers get 3 months at no additional cost to Try out the service to determine if it's right for them Standard $29.95/month Single-page checkout Real-time shipping quotes Manage coupons and discounts Plus $79.95/month All Standard features and: Lower price per transaction Abandoned cart saver Safely store credit cards Customer segmentation Pro $299.95/month All Plus features and: Product search and filter options for shoppers Add Google customer reviews Shipping essentials BigCommerce® gives a level of buying power once reserved just for large enterprises. With the help of BigCommerce®, clients can access better shipping rates, carrier choices or other cost savings for thier business.

How do I find the nearest ATM?

On Chase.com, Use our locator to find an ATM or Chase branch near you

Will more dealers and brands be added to the program? (Chases car buying program)

Yes! If interested in a brand that isn't listed above, check back soon. We add more brands and dealers to the program on a monthly basis

Do you invest in Low Income Housing Tax Credit (LIHTC)? Affordable housing?

Yes, our Tax Oriented Investments group, which sits within the Corporate & Investment Bank, invests LIHTC equity through syndicators as an upper-tier investor. Email [email protected] for more information.

Can I buy a new or used car from a Dealer within the Chase network of dealers?

Yes, there's options to buy both a new or used car from local dealer inventories,

Do I need to be a Chase customer to use Zelle®?

Yes, you'll need a Chase checking account to use Zelle®.

Large cash transactions

cash payments of 100,000 or more are considered large cash transactions that must be handled by Bm Abm Lao Mod

In most cases, mortgage rates are tied to one of three indexes:

i. The maturity yield on one-year Treasury bills ii. 11th District cost of funds index iii. London Interbank Offered Rate (LIBER)

How banks make money:

when it comes to earning interest, the common misconception is more is always better. what you'll find when shopping rates is not all Financial Institutions offer the same rates. Not even close many clients ask how Some banks manage to offer rates that are so much higher than what most other conventional banks offer. If you were to speak with a banking associate at those banks with higher rates. They would tell you larger banks like Chase and Bank of American, are able to pay a higher rate ....They just don't. And then they'll probably go on a long winded explanation on how banks make money: Well you see, Consumer-focused banks use customer deposits to make loans—meaning that their profits are largely determined by the interest earned on the loans they offer to Customers A bank's profit is the interest it earns on those loans minus the interest it pays on deposit accounts. Profit margins grow when the interest rate they charge on loans goes up faster than the interest rate they pay on deposits. They'll also point out: many banks are increasing the interest rate they charge to borrow while declining to pay customers more for their deposits Another question they'll present is how much profit is chase/Wells Fargo those big banks making when they loan out your money to other financial institutions? And then they'll try to have you compare the federal fund rate with the average savings account APY And explain: When the fed funds rate goes up, banks earn more when they loan out your deposits, so in theory They should be able to pass along at least a chunk of that increase profit to their customers. In practice, however this rarely happens The federal funds rate is the rate at which banks loan money to one another, and it falls within a target range set by the Federal Reserve's Federal Open Market Committee (FOMC). The FOMC has raised the target range for the federal funds rate four times so far in 2022 in an effort to combat inflation. the average savings account APY has barely budged in 2022 even though the target range for the federal funds rate has increased dramatically. Why banks pay a low rate on deposits is because they learned they can generally get away with it. Back around the start of the 2008 financial crisis, banks lowered interest rates to nearly zero and learned that they didn't lose depositors. As a result, even when rates go up, many banks tend not to pass that along to clients. And my explanation to that is that's completely backward thinking. In times of financial certainty, depositors will not move their funds at the risk of jeopardizing their principal. The rate of interest they're earning is not even under consideration when their primary goal is to protect the safety of their assets this trend (fed funds rate to APY) can be seen even more clearly when looking at each increase in the target range for the federal funds rate in 2022, along with the percentage of that increase that: online/hybrid banks like (Wealthfront, Marcus, Ally) on average savings account passed along to depositors in the 14 days following the FOMC meeting Ally and Marcus both tend to offer APYs that far exceed the national average for a savings account, but they still don't share as much of each increase with their clients than Banks with higher offering APY's That banking associate Will probably tell you. To choose a bank that has a proven track record of passing along a large portion of every federal funds rate increase. Typically those financial institutions i've been in business for only a few years, so it would be difficult to trust the merits of their track record, when compared to conventional banks Who lived through every economic cycle since Great Depression Now here's what that banking associates not telling you! Why don't they always pass along 100% of every fed funds rate increase, if they're so generous in passing along their profits to customers? The answer relates to how they make money on Their deposit Account, They receive a spread between what their partner banks (where they deposit their customers savings) pay them and what they pay customers in interest. These online/hybrid banks partner with multiple banks to offer higher APYs— high-yielding APY products are highly dependent on the rate those banks pay them for deposits. (Your money) The rate they get from their partner banks varies based on the federal funds rate and how much of a premium they are willing to pay for additional deposits. When the premium decreases, Online/hybrid banks will raise their rates a little more slowly than the fed funds rate has gone up in order to keep their spread roughly the same. Here's really how we should look at it: - At the end of the day, we know there's a lot of options when it comes to deciding where to hold our assets. having accounts at both a traditional bank and an online bank can facilitate the best of both worlds—higher interest rates, along with access to in-person help with transactions and problems when needed. Most of our clients who choose to bank with us and opt for a lower interest do so because they do not want to forfeit the security protection over an obscure online Financial institution that offers higher interest rates They also Don't know how accurate the acct reminders and alerts are at those online banks and how quick their response times are on problems Those considering high-yield savings accounts from online institution are looking for an ideal place for the short term savings goals - building an emergency fund, saving up for a home down payment, or just want to help short-term cash grow. - if a higher yielding account is What we're after, we argue an FDIC bank product isn't the right solution. Having a conversation with our in-house JP Morgan wealth advisor will help make sure you're receiving all the great benefits that come with being with us

Commercial Banking (commercial real estate)

#1 arranger of syndicated loans for real estate developers, investors, operating companies, investment funds and trusts, structured corporate facilities, term-mortgage lending and subscription facilities We give clients the ability to Gain Access to the Full Depth of our Bank debt and equity markets transactions, interest rate swaps, (define) foreign exchange transactions, equity, credit and other derivatives. Entity-based financing needs, asset management or other financial advisory and investment banking capabilities available to our real estate banking clients along with access to proprietary insights and market research.

Community banking (Development Real Estate)

$16B CDRE lending volume over the last decade Each project is underwritten and managed by a dedicated banker, with individualized attention provided by other Chase team members experienced in the specific needs of the project: homeless veterans in San Francisco, special-needs citizens in Kansas City or seniors in Raleigh There are approximately 100 team members in 13 locations across the US. Our Community Development Real Estate-Affordable Housing Projects tend to be concentrated in states where we have a presence, but we are able and eager to work on projects anywhere in the country. We give clients the ability to Gain Access to the Full Depth of our Bank Acquisition financing Construction financing Direct bond purchase Fannie Mae ™ Multifamily Affordable Housing lending Letters of credit to support bond financing Permanent financing

Community banking (New Markets Tax Credit)

$2B in New Markets Tax Credit equity invested. 460+ community development projects financed Supporting communities beyond housing. We provide financing for projects—as diverse as charter schools, grocery stores, health clinics and for-profit operating businesses both new construction and substantial rehabilitation projects We give clients the ability to Gain Access to the Full Depth of our Bank -Tax credit equity -Asset management -Full-service construction management -Bridge lending -Liquidity for leverage loans

What products does Community Development Banking offer for Affordable Housing?

- Construction and permanent financing for multifamily affordable and workforce rental housing -Bridge acquisition and refinancing loans for housing properties with rent restrictions or subsidy agreements -GSE (govt sponsored enterprise)agency lending to multifamily housing developments -Equity for community development properties utilizing the New Markets Tax Credit program -Equity to restore and preserve historic buildings utilizing the Historic Tax Credit program -Intermediaries lending to Community -Development Financial Institutions (CDFIs) and Low Income Housing Tax Credit (LIHTC) syndicators -Treasury and payments services - supports the Fannie Mae™ Delegated Underwriting and Servicing (DUS) program for affordable housing projects and other Fannie Mae™ affordable products.

Dividend Options for mutually-owned insurance policies 6 options

- not guaranteed - considered a return of an overpaid premium, therefore they are not taxable income. Because insurance premiums are with after tax dollars. This is different to have stockholders dividend is taxed. 1) take as cash: tax free 2) reduce (future) premium - insurance company credits next year policy premiums by dividend amount received 3) accumulate at interest in acct: - Dividends placed in separate account - insurance company pays interest which is taxable as ordinary income to the policy owner, dividend portion is tax free - Upon death, the interest and dividend placed in the other account is payable in addition to the death benefit - Upon surrender: the interest and dividend placed in the other account is payable in addition to the surrender value 4) paid up permanent additions: - Buy small additional paid up, bought in full whole life policies - provides a small amount of additional paid of protection added on anniversary date - increases overall death benefit (inflation offset to ensure death benefit value remains the same - The exact amount of additional paid additions depends on two factors:? Dollar value of the dividend and age of the policyholder - bought in full policies are separate from the original base plan and can even be maintained should the base plan be terminated or surrendered 5) paid up option: - Pay up the deposit earlier than expected - it applies dividends directly into the cash value and attempt to pay up or mature deposit earlier than expected Don't forget about MECs and corridor of insurance - Is advantageous for owners who need life insurance protection and wish to Eliminate the need to pay premiums until the contract endows 6) One year term: - provides large amount of temporary protection - use dividends to purchase additional term insurance - Term insurance expires after one year - based on value and age: - when a policy owner uses this option they hope to maximize their overall death benefit each year

Money Orders vs cashiers Check

- some transactions require guaranteed funds which personal checks aren't. - Money orders and cashier's checks are guaranteed funds and can be used in these situations as secure payment options backed by third parties. - The major difference between cashier's checks and money orders is their cost and where they're purchased. - Money orders are typically offered in smaller amounts, can be bought at many different locations and cost just a few dollars. Cashier's checks, on the other hand, are often issued in large amounts, can only be purchased at a local bank and cost a little more to get. - A money order is essentially a prepaid piece of paper, similar to a check, that you get in exchange for cash. You can use them to send people money, and recipients can easily deposit them into their bank accounts. Many places sell money orders, including the post office, Walmart and Western Union, as well as various supermarkets and convenience stores. Money orders cost just a few dollars and can typically be obtained for amounts up to $1,000 - A cashier's check is similar to a money order, but is issued by a bank and requires a bank account. When you get a cashier's check, your bank will either hold or remove the funds from your account and give you a bank-issued check in the amount you request. Cashier's checks can be used just like a money order or personal check; the only difference is that since the funds are guaranteed by a bank and already removed from your account, recipients can have immediate access to the funds. Cashier's checks, while more expensive than money orders, may be considered more trustworthy as they are backed by a bank, but can still be obtained for just a few dollars—typically under $10. - When to Use a Money Order Unlike a personal check, when you give someone a money order, they know the funds are guaranteed. With a normal check, it typically takes a few days before recipients can access the funds because the receiving bank has to make sure the sender has enough to cover the amount. Use a money order in situations where you need to pay someone and need the payment to be secure but available immediately. Because a money order is prepaid and backed by a third party, it can be used for situations where you need to provide immediate funds, but still want to do it securely. For example, you could use a money order when paying for something at the Department of Motor Vehicles, where funds need to be transferred on the spot. When you fill out a money order, you'll sign it and select a recipient, creating an official record and making it a more secure option than cash. Money orders can also be advantageous for people without a bank account. If you have bills or need to make an official payment, money orders offer a secure way to send money without needing to have a bank account. It depends on where you buy it, but some issuers allow you to use a credit card, check or debit card to purchase a money order. - When to Use a Cashier's Check Cashier's checks are typically used when you need to make a large purchase and are asked to bring guaranteed funds—like when you are closing on a home or purchasing a new car. Rather than carrying around a bag of cash, cashier's checks offer a great way to securely transport and facilitate large payments. Cashier's checks are also great options for people with bank accounts who need to make payments with certified funds. To get a cashier's check, you'll have to go to your local bank and first make sure you have enough funds to cover the check amount. (The bank will hold your funds until the check is cashed.) You'll then ask the teller for the cashier's check, give them the recipient's information and pay the fee associated with the check. - Always make sure you are purchasing your money orders and cashier's checks from reputable vendors - keep your receipts for certified checks and money orders; that way, if you need to stop the funds for some reason, you can contact the issuer and follow their instructions for cancelling the payment. - watch out for situations where you may be accepting money orders from another party. These documents, while secure if authentic, can be easily forged and may fool an unsuspecting eye - While cashier's checks and money orders are great for certain situations where certified funds are required, relying on conventional banking options might be better for everyday payments. Using a credit card or debit card for bill payments, or using a bill pay option with a bank, can be easier, will cost nothing and in many cases will be more secure than the certified option.

The 5 Annuity classifications

1) how premium is paid: - lump sum or single premium payment: ——-contract is fully funded with one payment Or Periodic premium: Level premium: payment same each month or year Flexible premium: Payment varies each month or year (still requires a minimum contribution per month) 2) when benefits begin: Immediate annuity: first payment begins within 30 days of deposit... May only be funded with a lump sum premium Deferred annuity: payment is deferred to later date (retirement) 3) according to source of income fixed or variable: options in regards to investments Risk tolerance will usually be the reason why someone prefers fixed or variable Fixed annuity: monthly income is predetermined for life, it does not fluctuate Features: - General asset account -interest rate guarantee - limit policyholders risk - Insurance company assumes the risk Variable annuity: monthly benefit varies by performance Features: - separate accounts consisting of stocks and bonds and mutual funds, ETF (SMA) - higher potential return but no guarantee - policy owner assumes the risk 4) according to pay out of proceeds (disposition) Straight life or Pure life: protects against super annuitization - income for life with no refund to survivor, any money remaining in account is retained by the insurance company - no survivorship, greatest risk is the annuitants beneficiary - greatest monthly income and potential overall lifetime benefit - payments initially come from the annuity account, but if owner lives beyond life expectancy insurance company will continue to pay Or Life with period certain: - income for life with survivor benefit if annuitant dies before end of term or designated period. Ex: 5, 10, 15, 20 - The longer the period, the more risk to the insurance company in the less monthly benefit will be received Or annuity certain: - pays income for extended period of time only - does not guaranteed income for life - if death occurs prior to the stipulated timeframe, remaining benefits only will be paid to beneficiary 5) according to number of lives: - individual: no survivorship benefit - Joint: payment to two or more annuitants which ceases upon death of either - joint and survivor: usually husband and wife - payment to 2 or more annuitants - payment continues to Survivor often at a reduce amount - guaranteed income benefits for life Remember: joint payments stop after death of one person Joint in survivor payments continue until death of both Opposite logic: The longer the life expectancy the less monthly benefit will be received from annuity payouts Life insurance: The longer the life expectancy the smaller monthly premium payment will be applied

Deposit Agreement and Privacy Notice part 7 Using Your Checking or Savings Account (Overdrafts, Fees and Overdraft Protection)

1. Paying transactions presented against insufficient funds We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize or pay any type of transaction. Even if we've paid overdraft transactions before, we are not required to do it in the future. We may pay or return any transaction when it is presented if the account balance is less than the amount of that transaction. The account balance we use to pay or return a transaction is determined during our nightly processing. During our nightly processing, we take the previous end of day's balance and post credits. If there are any deposits not yet available for use or holds (such as a garnishment), these will reduce the account balance used to pay transactions. Then we subtract any debit transactions presented during our nightly processing. We look at the balance only once when the transaction is presented (or presented again at a later time such as a check or ACH) to us to decide if there is enough funds to pay the transaction. For details, refer to the section Posting Order. The available balance shown to acct holders during the day may not be the same amount used to pay the transactions as some transactions may not be displayed before nightly processing. We will decline any requested ATM withdrawal unless the available balance at the time is equal to or more than the amount of the requested withdrawal. Special rules for everyday debit card transactions, overdraft and fees for these transactions, are described in the Electronic Funds Transfer Service Terms. Withdrawals and debits at ATMs or with merchants may be subject to additional limitation described in the Additional Banking Services and Fees. 2. Acct holder's responsibility to repay overdrafts: Acct holders must immediately pay the amount of any overdraft along with any fees that apply. We may report clients to consumer reporting agencies, close an account, or both. This could affect their ability to open accounts with us or other banks in the future. For certain business accounts, if they don't immediately pay the amount of overdraft, they may also be charged additional fees or interest during nightly processing. Acct holders authorize us to use the funds from any subsequent deposits to an account (including but not limited to a direct deposit of Social Security or any other state or federal benefit payment) to pay any overdraft and resulting fees in that account. The repayment of any overdraft or resulting fee from any other account is outlined in the section (Setoff and Security Interest.) For deposits clients have authorized, they understand and agree that if they don't want their benefits applied in this way, they may change the direct deposit instructions at any time with the person or organization paying the benefits. Acct holders agree to pay all costs and expenses we incur in collecting any overdraft. We may still pursue collection of the amount owed (including law suits) after it is charged off. It's a clients responsibility to avoid overdrawing their account. 3. Overdraft Fees: We will charge an Insufficient Funds Fee during nightly processing for any paid transaction posted on a business day when an account is overdrawn. If we return a transaction, we will not charge a fee. We will charge an Insufficient Funds Fee for a transaction that may have been previously returned unpaid if it is later paid against an overdrawn balance. Special rules for everyday debit card transactions are described in the Electronic Funds Transfer Service Terms. Refer to the product information and Fee Schedule for information about what fees apply and how fees are calculated for an account. We may limit the number of Insufficient Funds Fees we charge for a business day. For business accounts, we may charge interest on any amount overdrawn that haven't been repaid promptly. 4. Overdraft Protection: Overdraft Protection allows acct holders to link one of their accounts as a backup account to a checking account to help pay an overdraft. If the checking account does not have enough money, we will use the available funds from the backup account to authorize or pay transactions. Establishing or Canceling Overdraft Protection: Any owner of both a qualifying checking account and a backup account may enroll in Overdraft Protection without the consent of other owners and both accounts must share at least one owner to maintain Overdraft Protection. Any owner of the checking account or the backup account may cancel Overdraft Protection (by terminating the service or closing the account) without the consent of other owners. A backup account can provide Overdraft Protection for more than one checking account, but a checking account can have only one backup account. A personal checking account may be linked to a Chase personal savings account; and a business checking account may be linked to a Chase business savings account or a business line of credit in good standing. Clients may cancel Overdraft Protection service at any time. Their request to add or cancel Overdraft Protection will become effective within a reasonable time after approval. Transfers: We will make one Overdraft Protection transfer per business day that will appear on an statement for both accounts. If there is enough available funds in the backup account, we will automatically transfer enough to bring the checking account balance to zero. If there is not enough available funds in the backup account to bring the checking account balance to zero, but their is enough available funds to pay one or more transactions and/or the previous day's negative balance, we will transfer that amount. If the amount transferred does not bring the checking account balance to zero, the checking account will become overdrawn and it may be charged Insufficient Funds Fees If we authorize the transaction, we will leave the funds in the backup account until we pay the transaction, which may take several days. However, if those funds are used before the transaction is paid there will not be available funds to make the transfer and the checking account may become overdrawn and charged an Insufficient Funds Fee. The available balance for a savings account is determined at the time that we authorize a transaction or at the end of business day processing. The available balance for a business line of credit is determined at the end of the previous business day processing. Questions: what dept processes the end if day balances? We are not required to notify clients if funds from the backup account cannot be transferred for Overdraft Protection (for example if the account is dormant, purged, restricted or not in good standing). Refer to the section Restricting an Account; Blocking or Delaying Transactions for additional information. Overdraft Protection transfers may result in Savings Withdrawal Limit Fees. See the Savings Withdrawal Limit Fee section for more information.

Deposit Agreement and Privacy Notice part 5 Using Your Checking or Savings Account (Posting Order and Processing)

1. Posting order Posting order is the order in which we apply deposits and withdrawals to an account. We provide acct holders with visibility into how transactions are posted and in what order to help them better manage their accounts When we transition from one business day to the next business day we post transactions to and from an account during our nightly processing. The order in which we generally post transactions during nightly processing for each business day is: • First, we make any previous day adjustments, and add deposits to the account. • Second, we subtract transactions in chronological order by using the date and time of when the transaction was authorized or shown as pending. This includes ATM and Chase banker withdrawals, transfers and payments; automatic payments; chase.com or Chase Mobile online transactions; checks drawn on an account; debit card transactions; wire transfers; and real time payments. If multiple transactions have the same date and time, then they are posted in high to low dollar order. - There are some instances where we do not have the time of the transaction therefore we post at the end of the day the transaction occurred: if — (when would you not know the time of a transaction?) • We are unable to show the transaction as pending; or • We don't receive an authorization request from the merchant but the transaction is presented for payment. • Third, there are some transactions that we cannot process automatically or until we've completed posting of all chronological transactions. This includes Overdraft Protection transfers or transfers to maintain target balances in other accounts. We subtract these remaining transactions in high to low dollar order. • Finally, fees are assessed last. When reviewing an account during the day, it will show some transactions as "pending." These transactions impact available balances, but have not yet posted to the account and do not guarantee that we will pay these transactions to the account if there is a negative balance at that time. We may still return a transaction unpaid if a balance has insufficient funds during that business day's nightly processing, even if it had been displayed as a "pending" transaction on a positive balance during the day. If a transaction made or authorized does not display as "pending," acct holders are still responsible for it and it may still be posted against an account during nightly processing.

How do I use cardless access at Chase ATMs?

1. Open mobile wallet and select card. Once at the ATM, open the mobile wallet on the phone and select the eligible Chase debit card. Eligible mobile wallets include Apple Pay®, Google Pay™ and Samsung Pay. 2. Tap phone to ATM Tap the phone on the Contactless ATM symbol. Some mobile wallets may prompt to authenticate the transaction using an additional security feature, such as a fingerprint, passcode or facial recognition.

Deposit Agreement and Privacy Notice part 14 Using Your Checking or Savings Account (6. Our liability for failure to complete transactions)

6. Our liability for failure to complete transactions If we do not complete a transaction from a personal account on time or in the correct amount, we will be liable for losses or damages. However, we are not liable for any failed transaction if clients do not have enough money in their balance to cover a transaction, if the ATM or device does not have enough cash or is not working properly, if circumstances beyond our control prevent the transaction, if the merchant requests authorization for an amount greater than the purchase amount, or if there are other exceptions stated in this agreement or as provided by law. We are not liable for failure to complete a transaction on a business account if we send notice that the transaction was not completed.

Commercial Banking(large corporations )

80% of the fortune 500 companies in the US are served by JP Morgan Chase Large corporations can Leverage the power J.P. Morgan with customized financing solutions like: treasury, credit solutions and investment banking to help them achieve their daily operational and long-term growth objectives As business needs evolve, Part of my role as a client banker is to Connect our clients with our team of specialist here at the Wilmette branch, or When necessary, we can refer out and bring in our investment banking division and capital markets experts located at our corporate headquarters in New York City, to offer strategic advice on growth and prepare for future challenges.

Community banking (Permanent lending) What is the difference between construction and permanent loans for multifamily affordable rental housing?

A construction loan is a short-term loan, typically with a variable interest rate, that provides proceeds to construct or rehabilitate a multifamily affordable rental housing project. Once construction is completed and the project is stabilized, a developer may seek a permanent loan with a longer term and fixed interest rate.

Chase Security Protocals

A top of mind concern when deciding what financial institution we should hold our assets at...are the security protocol measures in place. At Chase, We work hard to protect our clients information I'd like to share how we do that: - we have Multiple authentication checks When clients sign in for the first time or with a device we don't recognize, we'll ask them for their username, password and a temporary identification code, which we'll send you by phone, email or text message. Once they give us the identification code, we'll sign you securely into your accounts. - monitoring Suspicious activity We monitor client's chase.com profiles to help us detect fraud as early as possible. We might call customer if we notice a change in their online activity, but we'll never ask for personal information over the phone, such as your mother's maiden name or Social Security Number. And if we can't reach then, we might place a temporary hold on their online activity to make sure it's them and not someone else using their account. If that happens, you can call us right away using our banking Fraud service line to confirm the account activity, and clients will gain immediate access again - Safeguarding account information Chase works with multiple financial websites and apps to give our clients tools to be more efficient and gain control of their personal finances. When you use these websites to invest or help manage your finances, we want to make sure that we keep your information safe and private. Clients will be asked to enter their chase.com username and password directly into a secure chase.com window from their website and you'll only have to give access once. If you've given access to one of our partners, you'll see them in Linked Apps and Websites, where you'll be able to remove their access at anytime We protect email messages Secure messages you send us (or we send clients) on chase.com are protected, but messages you send to us outside of chase.com might not be secure. If a client needs to send us Social Security numbers, account numbers or other confidential information, we urge to please only send it in a secure message on chase.com. You can also call us, or visit one of our local branches Encryption technology We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our site or apps. You'll know the information is encrypted when the chase.com page as "https://" with a lock symbol in the web browser. We also disable some features on our clients mobile device if it's been jailbroken, or if it contains malicious software. - Protecting Social Security numbers When we set up or manage clients account information, we're required by law to have a Social Security number on file. But We use internal policies to protect and limit access to Social Security numbers and make sure it isn't used inappropriately. For example: We as employees follow a corporate code of conduct thats commitmented to supporting the integrity and ethical standards within J.P. Morgan Chase. The code includes specific guidelines about how we're expected as employees to protect confidential information (including account and personal information), as well as guidelines to limit our access as employees to our clients confidential information and restrict how we use and share information (Ajla: clients will receive a message in their Chase profile account anytime someone within our company accesses their account information) AND: zero liability protection when a client report suspicious activity, similar to credit card companies, Will place a hold on that transaction and refund that amount until an investigation and decision can be made. If not in favor of our clients, the funds will be removed again. Question: if the disputed transaction was done by an immediate family member, will Chase still place a hold on the transaction and refund that amount? ...but To uphold the refund, would The purchase have to be returned by the family member? What if it was a consumable product like gasoline, food, a tattoo, tickets to an event. These purchases are nonrefundable? Or could Chase refund the transaction, even if it was the family's responsibility to resolve the matter,: to help cash flow constraints while waiting for the next pay period when additional funds can be added to the account, so that The cost of certain daily living expenses can still be covered, if those funds were anticipated to be available on the bill payment date When opening an account chase runs a soft credit check and verifies the S.S# , name, DOB match the address listed on the application... if someone was attempting to commit fraud, through this manner and was originally denied through online enrollment, but wanted to try again at an in Branch location, all applicants, before signing the document again to open up an account would have to sign a document attesting that the information is true and information was later to be found untrue, the applicant could be penalized in a person $5000 and charged criminally

What ratings are considered to be ivestment grade for Standard & Poor's rating system?

AAA • AA • A • BBB Ratings of BB and below are "junk bond" Intermediate grades are indicated by a+ or a-

Business fee schedule

ACH payments: optional service to initiate electronic (ACH) payments to a checking or savings account in the US $25 for the first 25 items per month $.15 per item about 25 per month $2.50 return fee AND ACH collections an optional service to initiate electronic ACH collections to a checking or savings account in the US $25 for the first 25 items per month $.25 per item about 25 per month $2.50 return fee ACH debit block: optional service on Chase business online that allows clients to block all or allow some ACH debit from a checking account: no monthly service fee per allowed company ID per month Check protection services: optional service on Chase business online where customers upload a file or enter information about checks they have written, and Chase compares checks presented for payment against that file or entered information to help prevent fraud No monthly fee per account, per exception item and per check returned Check monitoring services: optional service on Chase business online that allows customers to monitor checks presented to Chase for payment against checks they have written to help prevent fraud No monthly service fee per check returned Real-time payments: optional service to initiate electronic payments to a checking or savings account in the US And Same day ACH: optional service to initiate electronic payments to a checking or savings account in the US 1% of transaction amount or $25 per transaction which ever is less

What personal information will I need to share on MyCar and how will Chase use it?

After logging into your Chase account, it prompts users to "Add a car" to MyCar by providing either a vehicle identification number (VIN) or a license plate number and state. We'll use the VIN or license plate to provide information that is specific to the The vehicle provided. Chase will not sell the information that's provided .

Direct Deposits (think pay checks)

Are the Most convenient way To automatically deposit checks each payday It could be done in two different ways: get a pre-filled direct deposit form or manually complete one yourself —-To Get a personalized pre-filled direct deposit form Sign in to chase.com or the Chase Mobile® app Choose the checking account that will receive the direct deposit Then Navigate to 'Account services' by scrolling up in the mobile app or in the drop down menu on chase.com from a computer Click or tap on 'Set up direct deposit form' the direct deposit form Will be prefilled so that you can save time Then don't forget to: Download, print or email the form to your employer If completing a direct deposit form yourself Download the form (PDF) Locate your 9-digit routing and account number Fill in the other personal information and Give the completed form to your employer Direct deposit usually takes up to two pay cycles to kick in. However, it's different for each employer. Please check directly with them for specific timing. There's also an option to request direct deposits on the DD form from investments, pension retirement funds, interest or dividends that I'm assuming are underneath the firm

MICR Line

Consist of: - routing number and transit number - account Number - check number

Business statement cycles differ from personal statement cycles:

Business Statement cycles can't change thier cycle like personal accounts can. Always 1-30th (doesn't matter when account was opened

Chase quick deposits

Can be Used on the Chase Mobile® app (from a phone or tablet) to deposit checks and access funds quickly It's Convenient because it Saves a trip to the branch and checks can be deposited around any schedule It's also just as Secure When depositing at a branch Chase protects information and never stores passwords or check deposit data and images on clients mobile devices to get started: Get the Chase Mobile® app Sign in step one Choose "Deposit checks" in the navigation menu of your Chase Mobile® app and choose the account. Take pictures step two Enter the check amount and tap "Front." With our "Auto Capture" feature, the picture of the front and back of the endorsed check will be captured — or you can choose to take the pictures manually. Submit the deposit step three Confirm the details, submit and its done. After submitting, deposit another check or view the receipt. an email will be sent when the deposit is received — and another when it's accepted. If the deposit is rejected, An email will be sent as of why with an explanation. Remember to properly endorse the back of the check with your signature Questions: is it required to have Chase mobile app in order to use quick deposit features?

Other ATM AND DEBIT CARD FEES (Chase Fee Schedule)

Card Replacement - Rush Request: when requesting express shipping of a replacement debit or ATM card (Avoid this fee by requesting standard shipping) no cost to request standard $5 per card, upon request Requesting a card replacement for credit cards is at no charge regardless of the shipping method. If customer wants card next day, request must be placed by 12pm ct. otherwise, it will be received next day How would customers be charged this? Is it applied to their checking acct, can they use other payment methods? They can use their digital wallet Non-ATM Cash: when using a Chase Debit Card to withdraw cash from a teller at a non-Chase Bank 3% of the dollar amount of the transaction OR $5, whichever is greater Foreign Exchange Rate Adjustment fee: when making card purchases, non-ATM cash transactions or ATM withdrawals in a currency other than U.S. dollars 3% of withdrawal amount after conversion to U.S. dollars. For additional information on exchange rates, refer to the Deposit Account Agreement

What should I expect if I use Chase Auto's car buying service?

Chase Auto's car buying service works best when actively in market for a new car. If someone's not ready to buy a car within the next 30 days, please visit chase.com/auto for more auto resources and information. If they are ready to buy a car within the next 30 days, search for vehicles using the form at the top of The chase auto page After finding the specific vehicle that your interested in, complete the interest form on that vehicle's detail page with contact information and meeting preferences. We'll send that information to the Dealer. The Dealer will be contact soon after we provide the contact information and preferences. From there, expect that: The Chase Auto participating Dealer will facilitate and will be a guide through the car buying experience. Clients car buying experience will be customized to thier needs as much as possible. Someone may prefer, for example, to have a tailored test drive or car delivery experience. Finally, at the end of the process, expect to receive a survey from us requesting feedback on the car buying experience

How can I use Chase Auto's car buying service to buy a car?

Chase Auto's digital car buying service is designed to give a customized car buying experience, which may include shopping online from home and connecting with both local and online dealers to complete a purchase. It even can browse new and used inventory from Dealers in the Chase Auto network based on vehicle search preferences. Questions: how does Chase determine which dealers are a part of the network? Once a car is selected, A participating dealer will reach out To be a guide through the car buying experience, including helping choose the financing option, which may or may not be with Chase. Clients do not have to finance a vehicle with Chase. If only interested in auto financing, please visit chase.com/auto to explore your options

How does the Online Bill Payment Guarantee work?

Chase guarantees payments will be sent on the "Send" date specified. If Chase ever delays a personal Chase Online℠ bill payment, Chase will cover the late fees that result from the delay if these simple guidelines are followed: —Chase receives payment request by the Cutoff Time, sufficiently in advance of the payee's due date for the payment to arrive on time (before the interest-free period begins). —Payees information was Inputted correctly The risk of incurring and the responsibility for paying any and all late charges or penalties shall be by the client in the event: They do not follow the procedures or otherwise fail to use the Bill Payment & Transfer Service in accordance with the terms of the Online Service Agreement or They enter into any agreement where one of the purposes is to generate late payment fees. Our guarantee does not cover errors made by our clients or if you change the delivery method that increases processing time for the payments. Actual timing varies depending upon the payment method accepted by The receiving party. Same-day payments must be received by the Cutoff Time on the business day of the payment; Questions: what's the cut off time? one-day payments by the prior business day, two-day payments by two business days prior to the due date; paper payments by five business days prior to the due date: personally checks, money orders, cashier checks—- is it possible to make paper payments through online bill pay? (six business days for Personal Financial Management service customers).????

Chase Military Banking Benefits (Auto Lending)

Chase offers a full range of auto financing products for new and used cars, and a car buying service for customers, including military personnel. Explore Auto Options Eligible military customers can take advantage of benefits under the Service members Civil Relief Act (SCRA) or other state laws that provide benefits to military customers.

Three options and how do view or receive copies of checks written or authorized

Check safekeeping: chase keeps images of the check, which are available through chase.com. - we do not include paid checks or images of them with the statements we issue. Some accounts require check safekeeping Image statement: clients will receive images of the front of their paychecks on their account statement Check enclosure: Chase returns legal copies of paid checks with issued account statements, this feature is not offered at all accounts

How often is the dealer inventory refreshed?

Dealer inventory feeds are generally refreshed daily. If there is an inventory-related question on a particular vehicle, please speak with your dedicated Dealer. Vehicle inventory availability is subject to change.

CAPM pricing midel

Expected Return = RF + Beta(Expected Market return - RF) ​ used for pricing risky securities and generating expected returns for assets Most of the time, investors will use a major stock index, like the S&P 500, to substitute for the expected market return Investors expect to be compensated for risk and the time value of money. The risk-free rate in the CAPM formula accounts for the time value of money. The other components of the CAPM formula account for the investor taking on additional risk. The beta of a potential investment is a measure of how much risk the investment will add to a portfolio that looks like the market A stock's beta is then multiplied by the market risk premium, which is the return expected from the market above the risk-free rate. The risk-free rate is then added to the product of the stock's beta and the market risk premium. The result should give an investor the required return or discount rate that they would need to consider that investment with more risk (use to find the value of an asset) The goal of the CAPM formula is to evaluate whether a stock is fairly valued when its risk and the time value of money are compared with its expected return. _______________________________________________________________ The Capital Asset Pricing Model (CAPM) is a model that describes the relationship between the expected return and risk of investing in a security. It shows that the expected return on a security must be equal to the risk-free return plus a risk premium, which is based on the beta of that security. The CAPM formula is used for calculating what the expected returns of an asset should be to consider something with risk. It is based on the idea of systematic risk (otherwise known as non-diversifiable risk).... investors need to be compensated for in the form of a risk premium. A risk premium is a rate of return greater than the risk-free rate. When investing, investors require a higher risk premium when taking on more risky investments.

Deposit Agreement and Privacy Notice part 13 Using Your Checking or Savings Account 5. (In case of errors or questions about a electronic funds transfers)

If clients think their statement is wrong, or if they need more information about a transaction listed on it, see the How to Contact Us section. For personal accounts only, the following procedures apply: We must hear from a client NO LATER than 60 days after we sent the FIRST statement on which the error appeared. Please provide us with the following: • name and account number; • A description of the error or the transaction in question, and why it's believed there's an error or want more information; and • The amount of the suspected error. We will determine whether an error occurred within 10 business days after we hear from a client and will correct any error promptly. However, if we need more time, we may take up to 45 days to investigate the complaint or question. If we do this, we will credit the account within 10 business days for the amount in question, so that The funds will be available during the time it takes us to complete our investigation. If the first account deposit is less than 30 days before the date of the suspected error, the 10-business-day period is extended to 20 business days. If the first account deposit is less than 30 days before the date of the suspected error or the transaction occurred at a point-of-sale location or outside the U.S., the 45-day period is extended to 90 days. If clients call us, we may require that they send us a complaint or question in writing within 10 business days. If we do not receive it within 10 business days, we may not credit the account. We will inform clients with the results of our decision within three business days after completing our investigation. If we decide that there was no error, we will send a written explanation. Clients may ask for copies of the documents that we used in our investigation. For business accounts, our practice is to follow the procedures described above, but we are not legally required to do so. For example, we are not required to give provisional credit, or to finalize the claim during the periods stated above. We require business clients to notify us no later than 30 days after we sent the first statement on which the error appeared. We may require a client to provide us with a written statement that the disputed transaction was unauthorized.

Chase Military Banking Benefits (business banking)

In recognition of the service provided, Chase is proud to offer special benefits to help Service members manage their business Chase Business Complete Banking℠ We'll waive the $15 Monthly Service Fee with qualifying proof of military status Business Line of Credit: To access working capital when needed, plus we'll waive the annual fee for the first year What will I need to bring to a branch when I apply? Personal Identification Two forms of ID, at least one that's government issued. Military Identification All active, reserve or National Guard servicemembers and veterans of our nation's military with IDs such as DD-214, Common Access and Uniform Services ID Cards are eligible. Tax Identification Number Your Social Security Number, Individual Taxpayer Identification Number or Employer Identification Number. Business Documentation Articles of Incorporation for Corporations or Articles of Organization for LLCs. Requirements may vary depending on state regulators. Assumed Name Certificate, Applications or Filing Receipt These may be required if your business is operating as a DBA (Doing Business As).

Business Checking Account Opening Information Partnerships Checklist

Individuals that need to be present at account opening: All General Partners must be present to open the account. If one of the General Partners is another business, an authorizing representative of that business must also be present. If you would like to add an authorized signer to your account, they must also be present. Information required to open account: Personal Identification: Two forms of ID are required. One ID must be a Government Issued ID. Primary ID Examples: U.S. Citizens: State Issued Driver's License, State Issued ID card, Passport, etc. Non-U.S. Citizens: -Permanent Residents: Permanent Resident Alien Card (Green Card), State Issued Drivers licenses, State Issued ID card, Passport, etc. -Non-Permanent Residents: Passport, Matricula, or U.S. Employment Authorization Card Secondary ID Examples: Credit Card/Debit Card with embossed name, Employer ID, Utility Bill, etc. Tax Identification Number: An Employer Identification Number (EIN) is required. —Business Documentation— General Partnerships: Written Partnership Agreement Joint Venture Agreement Personal Identification (only available in certain states) Website Validation - must be obtained free of charge Limited Partnerships, Limited Liability Partnerships, and Limited Liability Limited Partnerships: Certified Partnership Agreement Website Validation - must be obtained free of charge. Active Status Verification - Limited Partnerships, Limited Liability Partnerships, and Limited Liability Limited Partnerships registered more than 1 year ago also require one of the following: Certificate of Good Standing, Status Report, OR Long Form or Short Form Standing Note: If your business is organized in another state, but operates in the state in which the account is opened, documentation is required to certify that the business is entitled to operate in the state in which the business address is located. Business Documentation from the state the business is organized in, and Foreign Partnership Registration or Certification from the state the account is being opened in. Assumed Name Certificate - may be required if your business is operating with a DBA (doing business as). For example: Smith and Jones Paint Supplies DBA SJ Professional Painting. Not required in AK, AL, HI, KS, MS, NM, SC, TN, WI, and WY Note: Assumed Name Certificates may also be referred to as: Trade Name Certificate, Fictitious Business Name Statement, or DBA. The following documentation may also be required: Supplemental Documentation listing the current General Partners (one of the following): Amendment to the Partnership Agreement or Joint Venture Agreement Meeting Minutes listing the current General Partners Annual Report or Statement of Information All Owners/Limited Partners with 10% or more ownership: Limited Liability Partnerships, Limited Liability Limited Partnerships and Limited Partnerships only: Full name as it appears on limited partners Government issued ID Legal Business Name- only used when an owner of the Partnership is another entity/trust. Residential Address - (Business address only required if owner is a business) Percentage of ownership Date of Birth Tax Identification Number (e.g. SSN, ITIN, FTIN) Country of Citizenship Non-U.S. Citizen without a Permanent Resident Alien Card (Green Card) only: provide identification information from either Passport or Matricula Consular Card (i.e., ID number, issuance, expiration date). The physical ID is not required to be shown for those individuals who do not need to be present. Note: If applying for a Business Credit Card or Safe Deposit Box it is required to collect the above information for those owners with 25% or more ownership. Additional information that will be requested at account opening: The business address Phone number Number of business locations Where products and services are sold Location of suppliers and vendors The nature of your business Annual sales Number of employees Types of transactions and volumes you expect to process through the new account The following is needed if you would like to provide limited access to authorized employees (non-signers) to transact on behalf of your business using an employee card. Employee does not need to be present. Full name as it appears on the employee's Government issued ID Employee's residential address Employee's date of birth

Business Checking Account Opening Information Corporations Checklist

Individuals that need to be present at account opening: An authorizing representative must be present. This includes: President, Secretary, Assistant Secretary or Acting Secretary. If you would like to add Authorized Signers to your account, they must be present also. Non-Profit Only: A minimum of 2 non-voting board members is required if there are not any voting members. Information required to open account: Personal Identification: Two forms of ID are required. One ID must be a Government Issued ID. Primary ID Examples: U.S. Citizens: State Issued Driver's License, State Issued ID card, Passport, etc. Non-U.S. Citizens: Permanent Residents: Permanent Resident Alien Card (Green Card), State Issued Drivers licenses, State Issued ID card, Passport, etc. Non-Permanent Residents: Passport, Matricula, or U.S. Employment Authorization Card Secondary ID Examples: Credit Card/Debit Card with embossed name, Employer ID, Utility Bill, etc. Tax Identification Number: An Employer Identification Number (EIN) is required. Business Documentation: Filed with appropriate State Agency including State Filing Stamp. Certified Articles of Incorporation - also known as a Certificate of Formation. Website Validation - must be obtained free of charge. Active Status Verification - Corporations registered more than 1 year ago also require one of the following: Certificate of Good Standing, Status Report, Long Form Standing or Short Form Standing. Note: If your business is organized in another state, but operates in the state in which the account is opened, documentation is required to certify that the business is entitled to operate in the state in which the business address is located. Business Documentation from the state the business is organized in, and Foreign Registration or Certification from the state the account is being opened in. Assumed Name Certificate: May be required if your business is operating with a DBA (doing business as). For example: Jones Paint Supply Inc. DBA Jones Professional Painting. Not required in AK, AL, HI, KS, MS, NM, SC, TN, WI, and WY Note: Assumed Name Certificates may also be referred to as: Trade Name Certificate, Fictitious Business Name Statement, or DBA. The following documentation may also be required: Supplemental Documentation listing the current officers of the Corporation (one of the following): Certified amendment to the Articles of Incorporation or Certificate of Formation Corporate Resolution Meeting Minutes Annual Report or Statement of information All Owners/Shareholders With 10% Or More Ownership: Full name as it appears on the shareholders' Government issued ID. Legal Business Name - only used when an owner of the Corporation is another entity/trust. Residential Address - (Business address if an owner is a business) Percentage of ownership Date of Birth Tax Identification Number (e.g. SSN, ITIN, FTIN) Country of Citizenship Non-U.S. Citizen without a Permanent Resident Alien Card (Green Card) only: provide identification information from either Passport or Matricula Consular Card (i.e., ID number, issuance, expiration date). The physical ID is not required to be shown for those individuals who do not need to be present. Note: If applying for a Business Credit Card or Safe Deposit Box it is required to collect the above information for those owners with 25% or more ownership. Individuals holding key roles in the corporation: Including Senior Managers, Board of Directors, or anyone else that has influence over the company. Full name as it appears on the customers' Government issued ID. Residential Address Senior Managers require additional information: Date of Birth Tax Identification Number (e.g. SSN, ITIN, FTIN) Country of Citizenship Additional information that will be requested at account opening: Business address Phone number Number of business locations Where products and services are sold Location of suppliers and vendors The nature of your business Annual sales Number of employees Types of transactions and volumes you expect to process through the new account The following is needed if you would like to provide limited access to authorized employees (non-signers) to transact on behalf of your business using an employee card. Employee does not need to be present. Full name as it appears on the employee's Government issued ID Employee's residential address Employee's date of birth

Business Checking Account Opening Information Unincorporated Business Association or Organization Checklist

Individuals that need to be present at account opening: An authorizing representative — either the Secretary or Acting Secretary must be present. If you would like to add an authorized signer to your account, they must also be present. Information required to open account: Personal Identification: Two forms of ID are required. One ID must be a Government Issued ID. Primary ID Examples: U.S. Citizens: State Issued Driver's License, State Issued ID card, Passport, etc. Non-U.S. Citizens: Permanent Residents: Permanent Resident Alien Card (Green Card), State Issued Drivers licenses, State Issued ID card, Passport, etc. Non-Permanent Residents: Passport, Matricula, or U.S. Employment Authorization Card Secondary ID Examples: Credit Card/Debit Card with embossed name, Employer ID, Utility Bill, etc. Tax Identification Number: An Employer Identification Number (EIN) is required. Business Documentation If Organization or Association is using their own EIN: Articles of Association Charter document validating existence IRS Confirmation of EIN Issuance If Organization or Association is using EIN of national or regional organization: Letter of Authorization from national or regional office (must include EIN of national or regional office) Assumed Name Certificate: May be required if your business is operating under an assumed name. Not required in AK, AL, HI, KS, MS, NM, SC, TN, WI, and WY Not required for Non-profit Unincorporated Business Association or Organization in CA Note: Assumed Name Certificates may also be referred to as: Trade Name Certificate, Fictitious Business Name Statement, or DBA. The following documentation may also be required: Supplemental Documentation: Listing the current officers of the Unincorporated Business Association or Organization: Meeting Minutes Individuals holding key roles in the business association or organization: Full name as it appears on the customers' Government issued ID. Residential Address Additional information is required for a Senior Manager on an Unincorporated Business Organization: Date of Birth Tax Identification Number (e.g. SSN, ITIN, FTIN) Country of Citizenship Non-U.S. Citizen without a Permanent Resident Alien Card (Green Card) only: provide identification information from either Passport or Matricula Consular Card (i.e., ID number, issuance, expiration date). The physical ID is not required to be shown for those individuals who do not need to be present. Additional information that will be requested at account opening: Business address Phone number Number of business locations Where products and services are sold Location of suppliers and vendors The nature of your business Annual sales Number of employees Types of transactions and volumes you expect to process through the new account The following is needed if you would like to provide limited access to authorized employees (non-signers) to transact on behalf of your business using an employee card. Employee does not need to be present. Full name as it appears on the employee's Government issued ID Employee's residential address Employee's date of birth

Business Checking Account Opening Information Limited Liability Companies (LLC) Checklist

Individuals that need to be present at account opening: Member Managed LLC: All Members Manager Managed LLC: All Managers If one of the Managers or Members of the LLC is another business, an authorizing representative of that business must also be present. If you would like to add an authorized signer to your account, they must also be present. Information required to open account: Personal Identification: Two forms of ID are required. One ID must be a Government Issued ID. Primary ID Examples: U.S. Citizens: State Issued Driver's License, State Issued ID card, Passport, etc. Non-U.S. Citizens: Permanent Residents: Permanent Resident Alien Card (Green Card), State Issued Drivers licenses, State Issued ID card, Passport, etc. Non-Permanent Residents: Passport, Matricula, or U.S. Employment Authorization Card Secondary ID Examples: Credit Card/Debit Card with embossed name, Employer ID, Utility Bill, etc. Tax Identification Number: An Employer Identification Number (EIN) is required. Single Member LLCs may use their SSN or ITIN Individual Taxpayer Identification Number (ITIN) may be used for Non-U.S. Citizen Business Documentation — Varies based on the State of Organization. Certified Articles of Organization (Certificate of Formation) - filed with state agency Website Validation Active Status Verification - Limited Liability Companies registered more than 1 year ago also require one of the following: Certificate of Good Standing, Status Report, OR Long Form or Short Form Standing Assumed Name Certificate Note: If your business is organized in another state, but operates in the state in which the account is opened, documentation is required to certify that the business is entitled to operate in the state in which the business address is located. Business Documentation from the state the business is organized in, and Foreign Registration or Certification from the state the account is being opened in. Assumed Name Certificate - May be required if your business is operating with a DBA (doing business as). For example: Jones Paint Supply LLC DBA Jones Professional Painting LLC Not required in AK, AL, HI, KS, MS, NM, SC, TN, WI, and WY Note: Assumed Name Certificates may also be referred to as: Trade Name Certificate, Fictitious Business Name Statement, or DBA. The following documentation may also be required: Supplemental Documentation listing the current members or managers of the LLC (one of the following): Certified amendment to the Articles of Organization or Certificate of Formation Operating Agreement Meeting Minutes Annual Report or Statement of Information All Owners/Members With 10% Or More Ownership: Manager and Member Managed LLCs Legal First Name and Last Name Legal Business Name - only used when an owner of the LLC is another entity/trust. Residential Address - (Business Address when the owner of the LLC is a business) Percentage of ownership Date of Birth Tax Identification Number (e.g. SSN, ITIN, FTIN) Country of Citizenship Non-U.S. Citizen without a Permanent Resident Alien Card (Green Card) only: provide identification information from either Passport or Matricula Consular Card (i.e., ID number, issuance, expiration date). The physical ID is not required to be shown for those individuals who do not need to be present. Note: If applying for a Business Credit Card or Safe Deposit Box it is required to collect the above information for those owners with 25% or more ownership. Additional information that will be requested at account opening: The business address Phone number Number of business locations Where products and services are sold Location of suppliers and vendors The nature of your business Annual sales Number of employees Types of transactions and volumes you expect to process through the new account The following is needed if you would like to provide limited access to authorized employees (non-signers) to transact on behalf of your business using an employee card. Employee does not need to be present. Full name as it appears on the employee's Government issued ID Employee's residential address Employee's date of birth

How do I add my Chase debit card to my digital wallet on my phone?

Instructions and how to add a card to a mobile wallet differ depending on the mobile wallet you're using That information should be available on your phone providers webpage Apple Pay® Google Pay™ Samsung Pay

Text banking overview:

It gives clients the control to access account balances and transaction histories by sending a text Through a mobile device It's done Securely by A special activation code that's required to enroll, so only the account holder will be able to access information . Sign up for Chase Mobile text Banking® by step one Sign in to Chase Online and select "Text banking" in the profile & settings menu. Enter and verify the mobile phone number to receive a text message with an 8-digit verification code. Then Activate the mobile device step two Then Activate the mobile device Enter the code and select "Activate." This step only needs to be completed once as a security measure to ensure that only the account holder can access account information through text.

Commercial Banking(Midsize businesses)

JP Morgan Chase serves over 15,000 middle-market clients from daily operations to realizing greater business ambitions. This includes access to our investment banking and asset management partners who can extend our clients reach and help the businesses grow and thrive As a corporation, we invest $10.8 billion annually in technological enhancements dedicated to improving our digital platforms. Because we want to make it easy to do business with us The branch here in Wilmette, is a local team And we're deeply rooted in serving this community, however with JP Morgan Chase, it allows us to be not just a A local team, but one with a global reach as well: we can refer out and bring in our investment banking division and capital markets experts located at our corporate headquarters in New York City, to offer strategic advice on growth and cash management solutions that prepare for future challenges. For example, There are solutions that support growth and solutions for cash management: Some growth solutions include: real estate, credit and financing, treasury and payments, investment banking and asset management. Each of these solutions can scale to a business And our cash management solutions include: payables and receivables solutions, liquidity management, and enhanced security and reporting capabilities.

Chase account alerts

Keep track and monitors finances to help avoid overdrafts and safeguard accounts There Informative Alerts can be received by text or email for low balances, large transactions, account activity, and payments They can be personalized to Choose the alerts that are most helpful There's also: Instant Action Alerts which notify clients by text if an account dips below a preset limit. Then they can simply send back a text to transfer money into the account. How to get started 1. Sign in Sign in to Chase Online℠ or the Chase Mobile® app. 2. Choose the alerts Go to "Profile & settings" from the person icon and follow the instructions to choose the alerts and delivery methods.

Branch hours

M-f: 9:00am to 5 We open doors ten minutes early We start at 8:30am to 5:30 Sat: 9am-2pm We start at 8:30am to 2:30pm

Can MyCar help me manage multiple cars? Yes!

MyCar can keep track of multiple eligible cars and have all the information needed in one spot. For example, if Wanting to help your child in college and another family member manage their cars, they can add their cars to MyCar too

Chase business associate cards versus Chase business employee deposit cards

No annual fee and no card limit per employee per account Zero liability protection is included Chase business associate cards available for Chase business complete checking, Chase performance business checking, Chase analysis business checking or Chase platinum business checking accounts Chase business employee deposit cards: include all the same checking accounts plus IOLTA (interest on lawyer trust accounts) Chase business associate cards: The business associate debit card may be issued only to an employee of the business, not a signer already on the account, allowing the employee to deposit, withdraw and purchase, from a primary business checking account: An employee is defined as a full-time or part-time employee of a business or a contractor for which our client files a 1099 reporting and they are not a client or tenant of the business: The signer can set limits on the card in $100 increments, from $100-$1000 not including fees, and for withdraws $100-$5000 for spending. However, the business is responsible for all charges and withdrawals made by the employee, associate cards cannot be shared by employees and must be closed once an employee leaves the business or the Contractor relationship is terminated Cards will not be re-issued an expiration date. For a new card, the signer will need to supply the employees legal name, residential address and date of birth for card opening, and the employees legal name and the company name will emboss on the card Up to an additional 3 business checking and up to 5 business saving accounts may be linked to a business associate card. When the signer performs an additional linking, beyond the primary business checking account, the employee will automatically gain the additional ability to transfer funds between any and all accounts their card is linked to, as well as deposit to And withdraw funds from those additional accounts subject to the limits the business sets Chase business employee deposit cards act in a fairly similar fashion the main distinction being each card will permit an employee to make deposits into a business checking or savings account via an ATM or any Chase branch. The card will not permit the employee to obtain account information, make withdrawals or take any other action including performing account maintenance. Chase business employee deposit cards cannot be linked like an associate card can and the limits the signer sets for associate cards are only for spending & withdrawing which do not apply, for Chase business employee deposit cards. All other terms ands conditions set forth on a Chase business associate card apply to the Chase business employee deposit card i.e. defining an employee and card expiration subject matter There is no card limit per employee per account for Chase business associate cards and for Chase business employee deposit cards One card per person per account for Chase business debit cards or Chase savings ATM cards

Do I need a Chase account to participate in this car buying program?

No, participation is open to anyone who is interested in purchasing a vehicle in the select markets currently available. It is not a requirement to have a Chase account to participate in this program. However, Chase and the dealer(s) will share information with each other concerning participation in this program that clients must agree to and be comfortable with and that Chase will follow up to ask for feedback concerning the car buying experience Remember: you do need a Chase Account to have access to MyCar, but not for Chase's car buying program

Notarizing vs signed sworn documents vs legal documents

Notarizing a document means that the banker is only authenticating The identity of a person signing a sworn document notarizing does not certify the accuracy of the facts contain in the document Language that is acceptable for notarizing: acknowledged before me, subscribed and sworn before me Not acceptable: Attest that individual is alive Two types of notarial certificate: acknowledgment and jurat (contains the word sworn) To notarize we are responsible for reading the words in the notarial certificate, which we are certifying and ensuring that any blanks are acceptable: Acceptable blanks: - blanks that need to be completed by the court - when the document requires the signer to choose between two or more options If any blanks are unacceptable, return the document to the signer and ask them to complete the fields—-do not notarize until the blanks have been completed We do not notarize wills, IDs and I9s... even though the language is correct Sworn documents: verifies that the facts or statements in the document are true. This creates legal responsibility for JPMC Sworn language includes: - Under the penalty of perjury - I swear - I affirm Sworn language never contains the phrase "I certify" Other criteria of a sworn document: - contains factual statements made on behalf of JPMC and is filed with a court, govt agency, self regulatory organization - Lien Satisfaction document -guardianship court controlled accounts:—- At account opening: Scan and send the customers documents to the responsible area so they can complete and send them to the appropriate court in 7-10 days - ask the customer if they would like to keep their original documents, if not verify the documents have been successfully scanned and then destroy them Existing or closed accounts: Send the customers documents to the responsible area so they can complete and send them to the appropriate Court in 7-10 days centers Branch employees are not authorized to sign sworn documents unless JPMC legal dept directs that we need to - Legal documents: documents they do not require a signature on behalf of chase, are not filed with a court or other similar organization and do not contain sworn language Ex: abandon vehicle reports, bankruptcy papers, conditional releases —- see chase ans for full list Secure your notary commission certificate, Journal and seal stand: - Locked in a desk drawer to which you have sole access - take them home nightly

Can Chase Pay be used for cardless ATM access?

Not at this time. What's Chase pay? I think that's referring to Chase on my bill pay?

What's an eBill? And How do I sign up for eBills?

Once enrolled in Online Bill Pay, clients can sign up to get eBills which is an electronic version of the paper bill or statement received each month from any company including telecom, utilities or retailers. The electronic bill will include all the same details and information a paper bill contains. Once enrolled in Chase Online Bill Pay, go to the Schedule payment screen where it shows the Receiving parties who are eligible for eBills. Follow the enrollment process to enroll receiving party into eBills.

How will I benefit from using MyCar?

Once the necessary information about a vehicle is entered into MyCar, Clients can recoup time they may have spent using multiple resources to access maintenance schedules and monitor estimated trade in values. We'll collect all that information here. MyCar is a hub to access a variety of car ownership resources.

Chase Military Banking Benefits (Home lending)

Options to purchase or refinance a home We understand the unique mortgage needs of U.S. military veterans, active-duty servicemembers and members of the Guard and Reserve. Eligible military customers can: Apply for a wide variety of mortgage options, including Veteran Affairs (VA) loans that may offer no down payment and no monthly mortgage insurance (MI). Take advantage of benefits under the Servicemembers Civil Relief Act (SCRA) or other state laws that provide benefits to military customers. Our Home Lending Advisors are here to guide veterans and military servicemembers through the process of getting a new mortgage or refinancing an existing mortgage.

Deposit Agreement and Privacy Notice part 10 Using Your Checking or Savings Account (Important information and agreements about your card)

Overdrafts with cards: For personal accounts, unless a client has notified us that they DO want us to pay debit card overdrafts at our discretion, we generally won't authorize an everyday debit card transaction if the available balance isn't enough to pay that transaction, and we will not charge an Insufficient Funds Fee. For business accounts, if we've been notified NOT to pay overdrafts we generally won't authorize a debit card transaction if the available balance isn't enough to pay that transaction, and we will not charge an Insufficient Funds Fee. When we give authorization to a merchant for a purchase, the available balance will decrease. But the authorization will not prevent certain transactions, such as ACH transactions and checks, from posting to the account, which can leave the account without enough funds. To avoid Insufficient Fund Fees, be sure to keep enough funds in the account to avoid overdrawing it, including enough funds for previously authorized debit card transactions not yet posted to the account. We rely on transaction coding sent to us by the merchant or other third parties to determine whether the transaction is everyday or recurring, which affects whether or not we would authorize these transactions at our discretion and whether we can assess a Insufficient Funds Fees. If any other transaction overdraws the account, we will assess fees described in the section: Overdrafts, Fees and Overdraft Protection, Posting Order and Processing, and the Fee Schedule. c. Canceling a card: We may cancel a card at any time without notice. Clients can also cancel their card by calling us. If you do, please be sure to destroy it. d. Our right to refuse transactions: We can refuse to authorize any transaction when a card has been reported lost or stolen or when we reasonably believe there may be fraudulent, suspicious or illegal activity. If a client locks their card, we will stop authorizing everyday debit card transactions and ATM withdrawals but may still authorize recurring debit card transactions. Any card we issue to will be unlocked when activated e. Foreign exchange transactions: The exchange rate applied to card transactions that occur in a different currency will be selected by the network that processes the transaction. The network will select from the range of rates available in wholesale currency markets or a rate mandated by the government that issues or controls the currency in that country on the date it processes the transaction. The processing date on which the exchange rate is applied may differ from the date the card was used. When the card transaction is posted to the account, we will charge a Foreign Exchange Rate Adjustment Fee on the card transaction amount after conversion to U.S. dollars. The exchange rate we use may include a spread, commissions or other costs that we, our affiliates or vendors charge in providing foreign exchange to clients. The exchange rate may vary among customers depending on their relationship with us, or the type of transaction being conducted, the dollar amount, type of currency, and the date and the time of the exchange. Clients should expect that these rates will be less favorable than rates quoted online or in publications. f. Debit or credit prompts at terminals: If a merchant asks "Debit or Credit?" when making a purchase, clients can choose either one and their purchase will be subtracted from their primary checking account. • If you select Debit, you must also enter a PIN. • If you select Credit, you may have to provide a signature except for some smaller amounts and when paying for self-service fuel.

Current Mortgage rates

Our competitive mortgage rates are backed by an experienced Lending Team and we adjust ours interest rate tables daily, Monday through Friday, so clients always have the most current information on hand.

I just purchased a new model year car, why can't I load it?

Our insight data is provided by Kelley Blue Book and some new model car data may operate on a delay. Please try again later.

Reasons to refinance

Pay off the home sooner Refinancing to a shorter term can take years off a mortgage and lower the amount of interest paid over the life of a loan. Home owners can save thousands of dollars in interest. And if mortgage interest rates are falling, may be able to keep the monthly payments close to where they were. Refinancing from 30 years to 15 years Refinancing from a 30-year mortgage to a 15-year mortgage is one of the most common options people choose for shortening their loan term. With this option payments will likely increase, but the property will be owned sooner and save a lot of money in interest. Lower monthly payments Spreading a loan out over a longer period can reduce monthly payments Which will Increase cash flow when refinancing for a longer timeframe. Or, if planning to sell in a few years, an adjustable-rate mortgage may be the correct option. An ARM offers a lower interest rate for a set period of time, which equals a lower monthly payment. If planning to move in a few years, an ARM may be a good option. Tap into the home equity: If looking to take on a large home improvement project or want to consolidate higher-interest debt, a cash-out refinance can help. With a cash-out refinance, it pays off the current mortgage and creates a new one, So that it keeps part of the home's equity as cash to pay for the things needed such as: Pay for home improvements Whether looking to create a relaxing backyard oasis, upgrade a kitchen or make energy-saving upgrades to a home, a cash-out refinance can help access the funds needed Consolidate debt Consolidate higher-interest credit cards and loan debt into one payment. Since the interest rate on a mortgage will likely be lower than a credit card and loan rates, borrowers can enjoy lower payments. Make a big purchase Buying a car, paying for a wedding, covering college expenses. Whatever the need may be for, a cash-out refinance takes the home's equity to cover those costs at a lower rate than many other loans and credit cards

Creating a PIN

Pin can't have consecutive numbers The customer must enter pin & ID—- look away Switch kit: is something chase can provide to assist clients to close existing accts and transfer funds over to sale

How do I get assistance if I am depositing checks at an ATM after branch hours and need help?

Please call the Chase Customer Service number that is printed on the ATMs.

Chase Secure Checking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment We reserve 30mins for an appointment, but they can sometimes run over depending on the complexity and number of questions you may have What's at least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, Have you been helped yet ma'am/sir —— I do apologize for that how can I assist you today? Ok: and May I have your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience do you live or work nearby, what do you do there, you've been there for how many years, how did you get started in that line of work, where do you go to school? — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients— I can show you later where to find that information What that means is you'll never have to worry about finding a branch or ATM if you're traveling—-a lot of small local banks don't have that reach... chase secure checking clients, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like digital wallet and chase credit journey are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there. But I enjoy explaining clients, especially newer ones why we really are the only bank they have to use. We have you covered in all core areas of your finances, not just banking but lending investments as well Let's start with the basics: The reason I recommend a chase secure chking acct This is great For some of our clients who have a difficult time managing their checking accounts and incur overdrafts on a regular basis: where their paying more than $60.00 per year in overdraft fees what's unique about this account is there are No overdraft fees, spend only what available Question: (why would someone select this account when they can just opt out of overdraft protection?) I think because standard overdraft protection still applies chase will decline or return transactions when there's not funds in the account to cover the charge. However, it's possible to still end up with a negative balance if, for example, a transaction is approved for one amount, but then the actual charge is more than whats available in the account (like when adding a tip at a restaurant after the transaction for the meal was already approved). Even if there's a negative balance, chase will not charge an overdraft fee. - it's a very simple no-frills account, so no interest earns on it and there's - No minimum deposit requirement to open The largest drawback with a Chase secure checking acct: is some standard banking Services are Not Available: clients are not eligible for: - Chase Overdraft Services because we guarantee no insufficient fund fee - Check writing privileges - Wire transfers (incoming or outgoing) - Opening a Safe Deposit Box However, with that being said, Chase secure checking will cover certain Every day banking fees, that a chase total checking account will not There's no fees * on money orders or cashier's checks * No fees when cashing checks, or using Chase ATMs, fees from the other banks ATM network still apply For some clients it's unimportant for others they do want some of those every day banking service fees waived: On an annual basis how often are you finding that you need to issue a money order or cashiers check? And is it common for you to need to make a wire transfer? do you foresee needing to write a lot of personal checks to draw from this account? Ok: rarely if ever— than a chase secure checking is a perfect acct for you Ok: so we might want to look at other options than and see if there's opportunities to link certain accounts to Achieve what you need Probing questions: How do you typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you? When opening an account -vacation, special occasion, emergency fund, new car, Buying a property, home renovation, education, retirement, start a business/business expenses Another distinct Additional Benefit that only a Chase secure checking account offer: Early direct deposit: where chase will credit the eligible direct deposit transaction up to two business days earlier than when it actually posts. • direct deposit must be set up to the account To enable this feature • The timing of when these transactions will be credited is based on when the payer submits the information to us. This means when these transactions are credited could vary and account holders may not always receive their funds early. • Eligible transactions are: certain ACH credit transactions, such as payroll direct deposits from employers, tax refunds, government benefits, and pensions. We rely on ACH transaction coding sent to us by the payer to determine if the transaction is eligible for early direct deposit. We may debit the account if the transaction is returned or rejected, and account holders are responsible for the transaction. it's important to understand because chase Secure checking offers to eliminate all over draft fees and distribute direct deposits up to two business days before they actually post, it does have a Fixed $4.95 monthly service fee: which translates to $59.40 per year—-in your situation because you're incurring hundreds of dollars in overdraft fees, chase secure checking account will protect you from being charged too much. And later on once you feel you no longer have to worry about being charged an overdraft fee, we can easily convert you to a standard checking account Can you help me understand why you're running into this problem with overdraft fees in your account? —— could it be simply corrected by adding mobile alert when the account balance reaches a certain $$ amount To get started and open your account, we need two forms of identification please a primary and secondary ID: To get started, we need two forms of identification please a primary and secondary ID: to authenticate your account and have authorization to make changes we usually have welcome bonuses offered to new customers opening an account, but they change month to month: right now Clients will receive a $100 As a new Chase secure checking customer, when they open an account and complete the qualifying transactions.

How to determine property taxes payable

Property taxes are levied by cities, counties, and school districts on the properties within their boundaries, and are used by these organizations to provide services. To calculate property taxes, all these levies are added together to work out the total tax rate—known as a mill rate—for a region. This rate is then multiplied by the assessed value of a property, so that people with more valuable properties pay more Property taxes are a major source of income for city and county governments. The different boards, councils, and legislatures meet to decide the appropriate rates. They hold budget hearings to determine how much money needs to be allocated for providing the various services required by the local community. These services—such as education, transportation, emergency, parks, recreation, and libraries—are funded by property taxes Calculating Property Taxes Property taxes are calculated using the value of the property. This includes both the land and the buildings on it. Typically, tax assessors will value the property every one to five years and charge the owner of record the appropriate rate following the standards set by the taxing authority Assessors calculate that value using the mill levy—also called the millage tax—and the assessed property value. one mill representing one-tenth of one cent. So, for $1,000 of assessed property value, one mill would be equal to $1 or 10BPs 9mill= 90bp .90% 10mill= 1% 11mill= 1.1% For example, suppose the total assessed property value in a county is $100 million, and the county decides it needs $1 million in tax revenues to run its necessary operations. The mill levy would be $1 million divided by $100 million, which equals 1%. But don't forget, the city and the school district have their funding needs, they calculate a mill levy of 0.5% and 3%, respectively, the total mill levy for the region would be 4.5% (1% + 0.5% + 3%) or 45 mills. To calculate a tax payable, First, a property's value is assessed via one of 3 methods. Then, the value is multiplied by the assessment rate, which varies by jurisdiction and represents the percentage of a property on which taxes are due. Question: we need to know is... where and how are assessment rates determined For example, suppose the assessor determines that the property value is $500,000 and the assessment rate is 8%. The assessed value would be $40,000. Taking the mill levy of 4.5% that we calculated previously, the tax due would be $1,800 ($40,000 × 4.5%).

When are account alerts delivered?

Security alerts occur instantly daily alerts are processed at the end of each business day (Monday through Friday) and are delivered to the following day (Tuesday through Saturday). However alert delivery may be subject to delays, including service outages and connection issues.

Other Fees

Stop Payment: if contacting us and a banker places a stop payment request on a check or ACH $30 per request Stop payments can not be renewed for personal accounts, but they can be renewed for businesses Stop payments expire after 12 months for checks and 18 months on ACH transactions Online or Automated Phone Stop Payment: when using chase.com, Chase Mobile or our automated phone system to place a stop payment on a check. Only some types of stop payments are available through this method $25 per request —- which ones?? There's no cost for a stop payment through Chase online bill pay Deposited Item Returned or Cashed Check Returned: when a deposited item or cash checked is returned unpaid $12 for each item that is returned unpaid. Example: Depositing a check from someone who didn't have enough funds in his/her account. The amount of the deposit will be subtracted from the balance and the Account holder will be charged a Deposited Item Returned Fee Question: why would someone else be liable for Another persons insufficient funds? Ans: Ajla said it's bad business... Order for Checks or Supplies: An order of personal checks, deposit slips or other banking supplies Varies (based on items ordered) Counter Check: A blank page of 3 personal checks printed upon request at a branch $3 per page Money Order: A check issued by and, purchased at a branch, for an amount up to $1,000 $5 per check Cashier's Check: A check issued by the bank, purchased at a branch, for any amount to a recipient request.... Is their a limit? $10 per check Legal Processing: Processing of any garnishment, tax levy, or other court administrative order against an account, whether or not the funds are actually paid Up to $100 per order SAFE DEPOSIT BOX ANNUAL RENT Assessed annually at lease renewal. We currently do not rent new Safety Deposit Varies by size and location, includes sales tax where applicable

Arithmetic Mean vs Geometric Mean

The geometric mean differs from the arithmetic average, or arithmetic mean, in how it is calculated because it takes into account the compounding that occurs from period to period. Because of this, investors usually consider the geometric mean a more accurate measure of returns than the arithmetic mean. If you were asked to find the class (arithmetic) average of test scores, you would simply add up all the test scores of the students and then divide that sum by the number of students. For example, if five students took an exam and their scores were 60%, 70%, 80%, 90%, and 100%, the arithmetic class average would be 80%. The reason we use an arithmetic average for test scores is that each score is an independent event. If one student happens to perform poorly on the exam, the next student's chances of performing poorly (or well) on the exam is not affected. Consider investment returns, for example. Suppose you have invested your savings in the financial markets for five years. If your portfolio returns each year were 90%, 10%, 20%, 30%, and -90%, what would your average return be during this period? With the arithmetic average, the average return would be 12%, which appears at first glance to be impressive The main benefit to using the geometric mean is the actual amount invested do not need to be known. the calculation focuses entirely on the return figures themselves and presents an apples-to-apples comparison when looking at two investment options over more than one time. How to Calculate the Geometric Average The geometric mean for a series of numbers is calculated by taking the product of these numbers and raising it to the inverse of the length of the series. To do this, we add one to each number (to avoid any problems with negative percentages). Then, multiply all the numbers together and raise their product to the power of one divided by the count of the numbers in the series. Then, we subtract one from the result. The result gives a geometric average annual return of -20.08%. The result using the geometric average is a lot worse than the 12% arithmetic average we calculated earlier Ex: 1+ (percentage)*1+ (percentage)*1+ (percentage)^(1/3) If negative percentage put negative sign instead of + (sign) Or Financial cal: y^x =3 Than push 1/x and subtract 1 = geometric avg

Money Market Account: How It Works and How It Differs From Other Bank Accounts

The term money market account (MMA) refers to an interest-bearing account at a bank or credit union. Money market accounts have some features that are not found in other types of accounts. A money market account is a type of interest-earning savings account. With check-writing and debit card privileges Most money market accounts pay a higher interest rate than regular (passbook) savings accounts and often include check-writing and debit card privileges. They may also come with restrictions that make them less flexible than a regular checking How Money Market Accounts (MMAs) Work: Money market accounts are financial products that are offered to customers at traditional and online banks and at credit unions. They give account holders some of the key benefits of a savings account while providing them with the features of a checking account, including: Interest: Like savings accounts, MMAs allow account owners to earn interest on their balances. The interest rate offered is normally higher than a traditional savings account. The interest rate, though, tends to be variable, which means it fluctuates as market conditions rise and fall. Debit Cards: Check-Writing: Money market accounts are suited for individuals who want to earn more interest than they would with a savings account. As such, an MMA may be a good idea if saving up for a specific purchase, such as a vacation, the down payment for a car, or for a rainy day or emergency fund. They are not intended for long-term purposes like retirement. Money Market Accounts (MMAs) vs. Savings Accounts: One of the attractions of money market accounts is that they offer higher interest rates than savings accounts. For example, the average interest rate for an MMA in May 2022 was 0.08% while the average savings account paid about 0.07%. When overall interest rates are higher, as they were during the 1980s, 1990s, and much of the 2000s, the gap between the two types of accounts will be wider. Money market accounts can offer higher interest rates because they're permitted to invest in certificates of deposit (CDs), government securities, and commercial paper, which savings accounts cannot do. Remember: The interest rates on money market accounts are variable (index+margin) Note: It sounds as though, banks will use the deposit funds to earn a rate of return and offer interest to customers, the difference would be the profit the bank receives Alternatives to Money Market Accounts (MMAs): Banks and credit unions offer many types of accounts, some with features that can make them competitive with—or superior to—money market accounts Standard Passbook Savings Accounts: They also pay interest, although usually not as much as a money market account High-Yield Savings Accounts: the interest rate may be better than on money market accounts. Regular Checking Accounts: one big advantage over money market—unlimited transactions High-Yield/High-Interest Checking Accounts: these accounts offer interest rates that rival and sometimes exceed those of money market accounts. Drawbacks are it might be a blended rate—-for example, $5,000—above the high-interest rate does not apply and drops to a different lower rate Rewards Checking Account: offer a sign-up bonus and other rewards, such as high yields, ATM fee reimbursements, airline miles, or cashback Certificates of Deposit (CDs): higher rate of interest than they would with a regular savings account.

What is the maximum amount I can withdraw from an ATM using my debit card?

There are daily dollar limits for ATM withdrawals that we disclose, before clients receive their Debit Card. It depends on the type of account that was opened

Are there limits to the amount of money I can send and receive?

There are no limits to the amount of funds someone can receive. But there are limits to The amount that can be sent out which depend on the type of chase account someone holds: For standard personal Chase checking accounts, limits up to $2,000 in a single transaction, up to $2,000 a day and $16,000 in a calendar month. For Chase Private Client or Private Banking client accounts, limits up to $5,000 in a single transaction, up to $5,000 a day and $40,000 in a calendar month. For Chase business checking accounts, limits up to $5,000 in a single transaction, up to $5,000 a day and $40,000 in a calendar month. Keep in mind: These transfer limits are for combined accounts and may be subject to change. Questions? Combined In same ownership categories? Participating Zelle® member banks and out-of-network banks set the limits on transfers sent to or received from Chase accounts.

PC Banking Benefits Extended To Family (Personal Benefits)

There's Authorized debit cards (called Privileges cards) for family members or caregivers with the ability to set adjustable spending limits on withdrawals Than for ages between 6-17, we have a program called Chase First Banking clients can access - it's a debit card for teens and kids with digital tools to help them learn good money habits while parents maintain parental control from the Chase Mobile® Parent-owned account And Clients do Have the option to Extend all benefits a part of our program to any adult who they choose to add as a joint owner of a Chase Private Client Checking account Question: I don't believe these are exclusive PC benefits

4 general portfolio mutual fund categories:

These are the four general portfolio categories that investors should consider to diversify The funds they select for their 401(k)s Growth growth and income aggressive growth international

What is required to open a Chase Private Savings Account?

To open a Chase Private Client Savings account, it's required to have a Chase Private Client Checking account. Questions: Why?

Deposit Agreement and Privacy Notice part 12 Using Your Checking or Savings Account (Daily dollar limits on ATM withdrawals and card purchases)

To protect clients balances, we place daily dollar limits on ATM withdrawals and card purchases, even if the available balance is higher than the daily limit. limits are contained in the product information that was received when opening the account. However, we may: • Allow transactions that exceed limits. • Temporarily reduce limit thresholds without notice, for security purposes. - Change limits (we'll notify clients if we do). Also, The card will be restricted if we consider an account to be inactive or dormant.

Account activity and images are available:

Up to 24 months of account activity and images are available in CA - seven years of statements are available? Clarify - The delivery methods available in Customer Service are print, mail, fax—-copies of checks, statements or other Confidential items cannot be emailed

What types of transactions can I complete at the ATM using cardless ATM access?

Using cardless ATM access is just like using your physical card at the ATM. You can complete the same types of transactions and your withdrawal limits are the same

What is the Chase Homebuyer Grant and how can I find out if I qualify?

We offer a $2,500 or $5,000 grant available on DreaMaker, Standard Agency, Federal Housing Administration (FHA) and Veterans Affairs (VA) products when purchasing a primary residence where the property is located in an eligible census tract. The grant can be used toward points, closing costs, and/or down payment (dependent on product requirements).

What are the term options for a CD ladder?

We offer two CD ladders: A 4-month CD ladder made up initially of 1-, 2-, 3- and 4-month term CDs, and a 12-month CD ladder made up initially of 3-, 6-, 9- and 12-month term CDs. Each CD in the ladder receives its own unique account number and CD receipt at account opening.

CDs vs T bills, notes, bonds

When considering alternative options, US Treasury bonds: (gov't) More than 10 years to maturity • Debt issuance by the Federal government of the United States Debenture (corporate Bond) 10 years or more to maturity Treasury Notes: (gov't) 1 to 10 years to maturity Treasury Bills: (gov't) less than 1 year to maturity 13-26 weeks (3- 6 months) Commercial paper/promissory notes: (corporate bond) •Matures in 270 days or less Bankers acceptance (corporate bond) 180 days till maturity If govt backed bonds are usually always higher in yield, would it ever be advisable to tell a client to set up a 3 month cd ladder savings strategy, when the same thing to be accomplished with the bills at a higher yield? And in terms of risk, if both investments were assumed to be held to maturity.... because obviously bonds can drop in price, The Risk free rate is base on treasury bonds Are CDs back by FDIC Insurance from the full faith and govt, a more secure investment and less risky than treasury bills that are also backed by the full faith & govt

Chase Online bill pay

With Chase Online Bill Pay it allows clients to pay and manage bills in one secure place. Pay anyone—utilities, credit cards, even landscaper. These Payments can be scheduled as a one-time or repeating payments while eliminating the need for postage Payments are made securely at chase.com or with a mobile device There's no fees to pay all bills with this feature and we have something called Online Bill Payment Guarantee, where we promise, payments will be sent on the date specified It also provides reminders with eBills when a bill is due and status updates of payments and when money leaves the account. Question: does this avoid processing charges? How to make online bill payments 1. Sign in step one Sign in to Chase Online℠ or the Chase Mobile® app and sign up for Chase Online℠ Bill Pay. Choose "Pay Bills" in the navigation menu. 2. Add your payee step two Choose "Add a payee" or "Manage payees," enter the requested info and complete the flow. 3. Pay your bill step three Once the setup is complete, the account is ready to pay any bill or any person all in one place. Instead of having to log on different company websites or apps to make multiple payments. Chase online bill pay allows users to pay multiple bills on one consolidated platform, write memos/notes on the transaction and it subtotals the all payments , Providing transparency and saving time with bookkeeping. For example, if desiring to have all bills paid on the same date, This could be easily accomplished, helping avoid staggered payments from companies that send out Bill statements that are due on different days throughout the month. Question: why would you want to pay all your bills through Chase online? Instead of just having it directly withdrawn from by each company separately? —— Consolidates finances in one secure portal so that there's not separate bills to keep track of that can easily be misplaced and eliminates clutter. Transaction limits: I Personal: $100,000 per any one transaction, per day Business: $100,000 or up to $250,000 by request per transaction, per day - allows to easily access 13 months of e bills and doing history Stop Payment: automatically placed on checks not cashed after 90 days - funds are re-credited to pay from account - clients receive a message in secure message when funds are recreated - if account is interest-bearing, interest isn't adjusted for the time check was outstanding Payee: Pay up to $100,000 per payment Restrictions: payees must have United States payment address (including customers Alaska and Hawaii American Samoa Guam Marshall Islands Puerto Rico and US Virgin Islands - Can't be used for tax or court related payments

Am I required to take Homebuyer Education?

Yes homebuyer education on DreaMaker mortgages for any borrower who's a first-time homebuyer is something we require

Can I lease a new car from a Dealer within the Chase network of dealers?

Yes, leasing a new car from local dealer inventories is option available The Dealer will have information about lease arrangements

Does Chase have low down payment or low credit score mortgage options available?

Yes, we offer DreaMaker, Federal Housing Administration (FHA) and Veterans Affairs (VA) loans that offer low down payment options with flexible credit score requirements. In addition, clients may qualify for a $2,500 or $5,000 Chase Homebuyer Grant and/or $500 Homebuyer Education Benefit (DreaMaker only) that can be used to lower closing costs and/or down payment (dependent on product requirements). Qualifying housing and down payment assistance programs are available in certain area as well

Can I set up my personal preferences for the ATM?

Yes, with Chase ATM QuickChoice®, Chase ATM's can save us time by remembering exactly how much money we usually like to withdraw, what language we prefer and if we want a receipt printed or sent to our email. We can preset our: Language preference. Select the language desired to use for future ATM visits and we'll remember it next time. Receipt preferences. Choose whether to "Always Print," "Never Print," or "Always Prompt" for a receipt.

Is Zelle® free?

Yes. You can use Zelle® to send and receive money at no charge. Message and data rates may apply depending on the mobile service provider.

What's the difference between Zelle® and Chase Online Bill Pay?

Zelle® is a person-to-person payment service that lets users send and receive money from customers at other member banks, such as Bank of America, Wells Fargo and U.S. Bank Virtually, anyone with a U.S. bank account using an email address or mobile number can participate Chase Online Bill Pay is for one-time and scheduled payments for recurring monthly bills (for example, rent or mortgage, utilities, credit card bills and car payments).

Deposit Agreement and Privacy Notice part 9 Using Your Checking or Savings Account (Important information and agreements about your card)

a. Authorizations and holds: Most merchants ask us to authorize purchases from our chase clients. When Chase gives authorization to a merchant, we will reserve or place a hold on the available balance, generally for three business days, for the amount of the authorization. There may be delays of several days between the authorization and the date the transaction is presented for payment, and the transaction may post to the account after the authorization hold has lifted. Chase may authorize or refuse to authorize a transaction based on a different amount than the authorization request, because some merchants request authorization for an amount that is different to the actual amount of the purchase (such as self-service fuel). For some types of purchases we may place a hold for a longer period. There are times—for example, at restaurants, hotels or car rental agencies—that merchants won't know the exact amount of the purchase when they request the authorization. If the authorization is more or less than the actual purchase amount, the hold may remain for a day or two even after the purchase amount has been subtracted from the available balance. We will pay the purchase amount from the balance whenever the merchant sends it to us, even if the hold has expired.

What account alerts are available to me?

alerts can be received by email, text message and push notification —-when there is a charge, refund or other transaction on an account, —-when a balance transfer or payment has posted, —-to get balance and available credit limit amounts, — and when a payment is due

Deposit Agreement and Privacy Notice part 11 Using Your Checking or Savings Account (Important information and agreements about your card)

g. ATM safety and safeguarding account information: We urge clients to Be cautious at ATMs. Some ATM locations are recorded by a surveillance cameras. We advise clients to be aware of their surroundings before, during and after any ATM use. Here are some additional tips: • Choose an ATM that is well lit. • Don't use an ATM that looks unusual or altered. • During the hours of darkness, consider having someone accompany you to the ATM. • If you suspect the ATM isn't working properly or if noticing anything suspicious, cancel the transaction and find another machine. • When using a Chase ATM with a separate entry door, always close the door completely upon entering and do not permit entrance to any unknown person after regular banking hours. • At a walk-up ATM, minimize transaction time by having your card ready to use. At a drive-up ATM, keep the car engine running and lock the doors. • Stand between the ATM and anyone waiting to use the machine or cover your hand so others can't see your PIN or the transaction amount. • As soon as the transaction is complete, remove the card from the ATM, and then safely secured funds in a wallet or purse and put away the receipt, and card. Always Keep your PIN confidential. Never give the PIN to anyone, and don't write it down. • Use a PIN that others can't easily figure out. • if needing To change a PIN (or if you can't remember the PIN), a new PIN can be requested at chase.com, clients can call us or visit any Chase branch. Clients should Notify us immediately if their card has been lost or stolen, or if they discover any other error. The sooner they report a problem, the sooner we can take precautions to ensure the card isn't misused

Money Market Accounts vs money market mutual funds

money market mutual funds, offered by brokerage firms and mutual fund companies, are not FDIC- or NCUA-insured. National Credit Union Administration (NCUA) because they invest in safe short-term vehicles such as CDs, government securities, and commercial paper, money market mutual funds are considered to be very low risk. Money market funds are intended to offer investors high liquidity with a very low level of risk Money market funds should be used as a place to hold funds temporarily before investing elsewhere or making an anticipated cash outlay; they are not suitable as long-term investments. A money market fund may invest in the following types of debt-based financial instruments: Bankers' Acceptances (BA)—short-term debt guaranteed by a commercial bank Certificates of deposit (CDs)—bank-issued savings certificate with short-term maturity Commercial paper—unsecured short-term corporate debt Repurchase agreements (Repo)—short-term government securities U.S. Treasuries—short-term government debt issues Returns from these instruments are dependent on market interest rates, and therefore, the overall returns from the money market funds are also dependent on interest rates Types of Money Market Funds: Money market funds are classified into various types depending upon the class of invested assets, the maturity period Prime Money Fund: invests in floating-rate debt and commercial paper Government Money Fund: invests at least 99.5% of its total assets in cash, government securities, and repurchase agreements that are fully collateralized by cash or government securities Treasury Fund invests in standard U.S. Treasury-issued debt securities, such as Treasury bills, Treasury bonds, and Treasury notes Tax-Exempt Money Fund: offers earnings that are free from U.S. federal income tax. A tax-exempt money fund may also have an exemption from state income taxes. Municipal bonds and other debt securities primarily constitute such types of money market funds. Some money market funds are targeted to attract institutional money with a high minimum investment amount (oftentimes $1 million). Still, other money market funds are retail money funds and are accessible to individual investors as a result of their small minimums The Net Asset Value (NAV) Standard: A money market fund aims to maintain a net asset value (NAV) of $1 per share. Any excess earnings that get generated through interest on the portfolio holdings are distributed to the investors in the form of dividend payments. Money market funds compete against similar investment options, such as bank money market accounts, ultrashort bond funds, and enhanced cash funds. they have no loads—no entry charges or exit charges. The downside is No capital appreciation and Sensitive to interest rate fluctuations

PC Banking Benefits (Exclusive Perks)

opportunities to participate in one of a kind events. unique sports, entertainment things like through our program Chase Experiences We also have a program called Chase Offers, where clients can activate deals on things they enjoy in the Chase Mobile® app or on chase.com Question: I don't believe these are exclusive PC benefits—— chase experience is but not chase offers

Paperless statements

seven years of statements are Available at no charge online or on a mobile device with the Chase mobile app The benefits of having paperless statements: Is that they are Secure, clutter free, and Provides real-time access to available statements, so clients can receive statements sooner - there's also email alerts when Paperless statements are ready

Deposit Agreement and Privacy Notice part 1

you can always get the current agreement at chase.com, at branch or by request when calling us This is your Deposit Account Agreement or contract, with us. This agreement is the contract that governs your account. By signing a signature or by using any of our deposit account services, you and anyone else identified as an owner of the account agree to the terms in this agreement. Customers of some of our business groups, such as Corporate Banking, will get a different agreement and their accounts will be governed by that agreement, not this one. If a client has a product that is not a deposit account, such as a credit card, this agreement does not apply to that product. Also, other products or services, such as online banking or retirement accounts, may have additional agreements. (Note to self) In the event of an irreconcilable conflict between the terms of this agreement and any applicable Chase agreements, the terms of this agreement will control, unless otherwise explicitly stated. Definitions: ATM (Automated Teller Machine): Business day: Every day except Saturdays, Sundays and federal holidays. Some branches may close on a business day due to an emergency or to observe a state holiday Emergency: include robberies PIN: A four-digit personal identification number that clients either select or request from us for a debit or ATM card. Some merchants and all ATMs require a PIN when using a debit card. Present balance: The total amount of funds recorded in an account, including funds not yet available to use. This includes pending transactions, authorization holds that are not yet posted or deposits that have not yet been made available.

Liquidity Management solutions

—-Chase Connect® Satisfies a business's cash management needs safely through a fully integrated treasury and payments portal. —J.P. Morgan Access® Access and monitor all accounts across geographies and entities with an integrated platform. —-Chase Cashflow360 Connect digitally with suppliers and clients to automate invoicing, payments, approvals and reconciliation. What it accomplices: Modernize the Bill Pay Experience Connect with vendors already in the Bill.com network to effortlessly send and receive electronic payments. Make payments with one click, or let Cashflow360 print and mail checks on your behalf. Simplify Invoicing Process Easily send electronic or paper invoices to buyers and suppliers, track payment status or send reminders, and collect payments electronically with ACH. Find out exactly when payments will hit the account with real-time payment and approval status. Automatically Syncs With Accounting Software Eliminate time-consuming and error-prone duplicate data entry by utilizing accounting system sync. can automatically sync information such as vendors, customers, bills and payments between Cashflow360 and accounting system. Boost Payment Potential with Virtual Cards Send one-time card numbers clients control to vendors, check the status of payments in real time, and earn cash back on every processed virtual card transaction.

Structure of variable rates:

• Includes both an indexed rate and margin in the interest rate calculation ○ Lenders base the loan on a specified indexed rate which is usually tied to: i. Prime rate ii. LIBOR iii. U.S. Treasury rate ○ In the underwriting process, a lender will assign a margin to borrowers seeking variable Interest rate credit • The margin is based on a borrower's credit profile • The borrower is then responsible for paying a fully indexed rate which includes the indexed rate plus the margin When applied correctly over time, a borrower is likely to pay less interest overall with a variable rate loan versus a fixed rate loan ——- the indexed portion is the variable component Question: How often do prime rates change and who sets them at the financial institutions? Is it based more on economic conditions or overall financial strength of the institution like reserves — The APR is a range of rates that fixed & states A part of it's based on the credit worthiness of a cardholder ,The other part is based on the variable prime rate currently in the market. I'm confused, I thought credit cards were standard products and the interest rates tied to the product were standard, not custom like auto or home loans? - you'll notice with credit cards, depending on the type of transaction: The margin added to the index is different Standard purchase APR's, my chase loans in balance transfers, use the same margin range Cash advanced have a different margin range And the penalty APR as the highest margin ——credit cards Always have a max APR like 29.99% Question: is there a law on the max APR that lenders can charge?

Mutual funds public offer (or known as) ask price If given $sales charge?

$NAV + $Sales Charge or sales load =$Ask

What is a certified check?

- Cashier's checks are signed by the bank while certified checks are signed by the customer. - Cashier's checks and certified checks are both official checks issued by a bank. - The difference is that cashier's checks are drawn on the bank's account and certified checks are drawn on the check writer's account - Banks issue both certified and cashier's checks. - With a certified check, the teller will earmark the amount the check is written for, so it remains available when the check is cashed or deposited. - And with a cashier's check, you'll give the amount to the bank and they'll write the check from their own account. - Both types are commonly used for large amounts, or when a buyer and seller don't know each other. - When you receive a personal check as a payment, you don't have a concrete way of knowing whether the account it was written from has enough funds in it to cover the amount. - This puts you as a recipient at risk of not getting the payment you expect. - With a certified check, that risk is mitigated because the bank has set aside the amount indicated. - With a cashier's check, it's mitigated because the check is written from the bank's account. When it issues a certified check, the bank verifies a customer's signature and ensures that the amount of the check is in the account and set aside for that check to clear. The bank will add a stamp, signature or other unique marking to show that a check is certified. When it issues a cashier's check, the bank is giving you a check from its own account Question: For substantial large payments/purchases it would have to be a cashiers check or certified check—— can't you just wire it? Why would someone use a certified check over a cashiers check? What's the dollar limit on money orders?

negotiable CDs

- Short term instruments that have maturities that range from two weeks to one year - minimum denomination of $100,000, but often traded denominations of 1 million or more (also referred to as jumbo CDs) - The typical purchasers of negotiable CDs are wealthy individuals and institutions, such as corporations, insurance companies, pension funds and (mutual funds). - These instruments attract investors who are Seeking a return on their cash in a low risk and liquid investment - if investors choose not to hold them to maturity, they can sell them in the secondary market without penalty - most NCDs are not callable

Why are online banks rates so much more competitive than traditional brick and mortar Financial institutions

- The lack of overhead costs gives internet/ hybrid banks advantages over traditional banks, including fewer or lower fees and accounts with higher APYs. - they offer significantly better interest rate for savings accounts and some of those fees include those associated with keeping an account open with a low balances. - The most generous of them offer as much as 1% to 3% more than someone can earn on accounts at a traditional bank—a gap that can add up over time - While some internet/hybrid banks with especially generous APYs offer only standard savings accounts, most of them can offer other options including high-yield savings accounts, certificates of deposit (CDs), and no-penalty CDs for early withdrawal. - another advantage: online banks demand low or no minimum deposits to open accounts (chase Actually doesn't have any initial minimum deposit requirements across all its checking account products) The draw back- Internet/hybrid banks lack personal relationships, no proprietary ATMs, and more limited services - they're unable to provide Personal Relationships, This is an advantage if and when we need additional financial services, such as a loan, or when we have to make changes to our banking arrangements. - the main distinction is Online/ hybrids banks do not offer all the comprehensive financial services that traditional banks offer, such as insurance and brokerage accounts, cashier checks, notarizing documents, in branch accountability when resolving problems and handling other request, stop payments, wires, and most importantly They have less capital to invest on improving security protocols and technology meant to protect client assets, - Traditional banks can also offer special services, such as preferred rates and investment advice at no extra charge. In addition, routine services such as no

What is a counter/teller Check?

- a blank form provided by banks, normally at cashier's booths, to withdraw funds from a personal account. It serves as a personal check but it is drafted to the client directly to withdraw funds from their account - They are called counter checks because they are normally placed at the cashier's desk (counter) and they are filled and presented to the teller in order to withdraw funds. These checks are normally simple forms, they don't have all the complex security measures that personal or corporate checks have, because they will be received by an authorized bank representative in the physical presence of the account holder

Dividend Options for mutually-owned insurance policies 6 options

- not guaranteed - considered a return of an overpaid premium, therefore they are not taxable income. Because insurance premiums are with after tax dollars. This is different to have stockholders dividend is taxed. 1) take as cash: tax free 2) reduce (future) premium - insurance company credits next year policy premiums by dividend amount received 3) accumulate at interest in acct: - Dividends placed in separate account - insurance company pays interest which is taxable as ordinary income to the policy owner, dividend portion is tax free - Upon death, the interest and dividend placed in the other account is payable in addition to the death benefit - Upon surrender: the interest and dividend placed in the other account is payable in addition to the surrender value 4) paid up permanent additions: - Buy small additional paid up, bought in full whole life policies - provides a small amount of additional paid of protection added on anniversary date - increases overall death benefit (inflation offset to ensure death benefit value remains the same - The exact amount of additional paid additions depends on two factors:? Dollar value of the dividend and age of the policyholder - bought in full policies are separate from the original base plan and can even be maintained should the base plan be terminated or surrendered 5) paid up option: - Pay up the deposit earlier than expected - it applies dividends directly into the cash value and attempt to pay up or mature deposit earlier than expected Don't forget about MECs and corridor of insurance - Is advantageous for owners who need life insurance protection and wish to Eliminate the need to pay premiums until the contract endows 6) One year term: - provides large amount of temporary protection - use dividends to purchase additional term insurance - Term insurance expires after

Money Orders vs cashiers Check

- some transactions require guaranteed funds which personal checks aren't. - Money orders and cashier's checks are guaranteed funds and can be used in these situations as secure payment options backed by third parties. - The major difference between cashier's checks and money orders is their cost and where they're purchased. - Money orders are typically offered in smaller amounts, can be bought at many different locations and cost just a few dollars. Cashier's checks, on the other hand, are often issued in large amounts, can only be purchased at a local bank and cost a little more to get. - A money order is essentially a prepaid piece of paper, similar to a check, that you get in exchange for cash. You can use them to send people money, and recipients can easily deposit them into their bank accounts. Many places sell money orders, including the post office, Walmart and Western Union, as well as various supermarkets and convenience stores. Money orders cost just a few dollars and can typically be obtained for amounts up to $1,000 - A cashier's check is similar to a money order, but is issued by a bank and requires a bank account. When you get a cashier's check, your bank will either hold or remove the funds from your account and give you a bank-issued check in the amount you request. Cashier's checks can be used just like a money order or personal check; the only difference is that since the funds are guaranteed by a bank and already removed from your account, recipients can have immediate access to the funds. Cashier's checks, while more expensive than money orders, may be considered more trustworthy as they are backed by a bank, but can still be obtained for just a few dollars—typically under $10. - When to Use a Money Order A money order is a good option for sending money if you don't have a bank account

What Information Does A Rental Application Require?

-Basic Information: Full legal name Social security number Contact information, which usually includes your phone number, current address, and email Employer's name -Employment Information -Background and Credit Check -Past Rental History and References

The 5 Annuity classifications

1) how premium is paid: - lump sum or single premium payment: ——-contract is fully funded with one payment Or Periodic premium: Level premium: payment same each month or year Flexible premium: Payment varies each month or year (still requires a minimum contribution per month) 2) when benefits begin: Immediate annuity: first payment begins within 30 days of deposit... May only be funded with a lump sum premium Deferred annuity: payment is deferred to later date (retirement) 3) according to source of income fixed or variable: options in regards to investments Risk tolerance will usually be the reason why someone prefers fixed or variable Fixed annuity: monthly income is predetermined for life, it does not fluctuate Features: - General asset account -interest rate guarantee - limit policyholders risk - Insurance company assumes the risk Variable annuity: monthly benefit varies by performance Features: - separate accounts consisting of stocks and bonds and mutual funds, ETF (SMA) - higher potential return but no guarantee - policy owner assumes the risk 4) according to pay out of proceeds (disposition) Straight life or Pure life: protects against super annuitization - income for life with no refund to survivor, any money remaining in account is retained by the insurance company - no survivorship, greatest risk is the annuitants beneficiary - greatest monthly income and potential overall lifetime benefit - payments initially come from the annuity account, but if owner lives beyond life expectancy insurance company will continue to pay Or Life with period certain: - income for life with survivor benefit if annuitant dies before end of term or designated period. Ex: 5, 10, 15, 20 - The longer the period, the more risk to the insurance company in the less monthly benefit will be received Or annuity certain:

Discounted cash flow: PV A stream of cash flows are being paid out Today: $20 Yr1: $50 Yr2: $35 RF rate 1 year: 1% 2 year: 5% Discount the stream of cash flows back to get today's present value

20+ (50/1.01)+35/(1.05^2) ANS= $101.25

Determining The effective APR or Called APY

22.9% APR thats daily periodic rate is 0.06274% APY = 1+.0006274^365 = 1.257 = 25.7% effective APR This is assuming you hold a balance on your credit card all year... This is before counting penalties and other fees that's thrown on top of everything Most credit cards have floating APRs, commonly called variable APRs usually based on the prime rate, index or the market

How do investors make money from mutual funds? Or securities

3 ways: • income distribution - in the form of dividend & interest • price (NAV) appreciation • capital gains distribution Mutual fund income: is made up of income & cap gains of security holdings the fund sold off on Securities: Yield and growth Total return = cash flow from interest or dividend 》yield + Or - appreciation or depreciation in value of investment 》growth

Rule of 72

72/ rate of return Shows the number of years/months/days depending on the frequency, it takes to double an investment

Are CD rates compounded?

A certificate of deposit (CD) is a deposit account that offers a one-time opening deposit that earns fixed interest over a fixed period. These accounts are FDIC insured up to the maximum amount allowed by law CD rates are compounded either monthly or daily, but this may vary by account. The more frequently a CD compounds, the more An account holder may earn over a given term. Monthly compounding Monthly compounding is used by many interest-bearing CDs. Under this model, the annual interest rate is divided by 12 (the number of months in a year). The monthly interest earned is then applied to the principal amount, thus increasing the account balance on a set date each month. Daily compounding some CD rates are compounded daily, instead. The method of calculation is fairly similar to the monthly model, with one difference: interest is compounded up to 365 times in a year, instead of 12. (the exact number can vary between 360 to 365, depending on the Financial institution.) In summary CDs offer a potential way to save and grow Deposited funds, since CD rates are compounded. They also carry the security of FDIC insurance up to the maximum amount allowed by law. When comparing choices, the interest rate, compounding frequency and APY is everything that needs to be reviewed before opening a new CD account. If considering putting away some money to save, CDs may be an option. Distinction: CDs compound daily Checking accts and savings compound monthly

Cash out refinancing:

A few options to be aware of: Accessing funds—-receive a lump-sum payment after closing, and can start using the funds 3-days after close. Payments & rates: payments will be fixed for the life of the loan, and will have a fixed rate on the full amount of the lump-sum payment. Closing costs: pay standard closing costs with a cash out refinance, like application, appraisal and title fees.

Placement ratio:

A ratio that calculates the amount of bonds sold during the week as a percentage of the amount of municipal bonds that are issued during corresponding week. Only issues of a 1,000,000 par value or more are used in the calculation. Also known as "acceptance" ratio Placement Ratio: New issue municipal bonds sold during the week ÷ new issue municipal bonds available during the week Placement ratio is used by investors as indicator of the overall situation of the municipal bond market. The higher the placement ratio the better the Municipal bond market is.

What ratings are considered to be investment grade for Moody's rating system?

Aaa Aa A Baa • Ba & B are considered "junk bonds" Intermediate grades are identified with numerical modifiers such as Aa1

What should I do with my check(s) after I've deposited it?

After The transaction is complete, write "deposited" and the date of deposit on the face of the check. Please retain the marked check until you receive our notification that the QuickDeposit has been accepted. After that time, the check may be destroyed

Life and Health Insurance Guaranty Association

All 50 states, the District of Columbia, and Puerto Rico have a life and health insurance guaranty association. All insurance companies (with limited exceptions) licensed to write life and health insurance or annuities in a state are required to be members of the state's life and health insurance guaranty association Life and health insurance guarantee Association are state entities The purpose of this association is to protect the public against the failure of any insurer to pay claims due to insolvency: What they cover: - Individual and group life insurance policies - Health insurance policies - annuity contracts - various other supplemental life and health insurance contracts What it doesn't cover: - accident insurance - mortgage guaranty or Other suretyship obligations: marine insurance, insurance in Warranties Funds needed to Fulfill an insurance companies obligations are derived by assessing other member insurers. - The total liability of all outstanding policies covering anyone life will not exceed the following maximums: - $300,000 for all life insurance death benefits - $100,000 in net cash surrender value - $250,000 in present value of annuity benefits - $300,000 for all disability and long-term care insurance benefits - $500,000 for medical, hospital and surgical policies any benefit amounts above the guaranty asociation benefit levels become claims against the company's remaining assets Question: it sounds like it's you can't diversify this risk by working with other insurance providers?

What is a traveler's check?

Are typically used by people on vacation in foreign countries. It offers a safe way to travel overseas without the risks associated with losing cash. The issuing party, usually a bank, provides security against lost or stolen checks. once-popular but now largely outdated medium of exchange utilized as an alternative to hard currency If a traveler's check is lost or stolen it can readily be replaced. Once widely used, traveler's checks have largely been supplanted today by prepaid debit cards and credit cards. How Traveler's Checks Work A traveler's check is for a prepaid fixed amount and operates like cash, so a purchaser can use it to buy goods or services when traveling. A customer can also exchange a traveler's check for cash. Major financial service institutions issue traveler's checks, and banks and credit unions sell them, though they have become significantly less popular today. A traveler's check is similar to a regular check because it has a unique check number or serial number. When a customer reports a check stolen or lost, the issuing company cancels that check and provides a new one. They come in several fixed denominations in a variety of currencies, making them a safeguard in countries with fluctuating exchange rates, and they do not have an expiration date. They are not linked to a customer's bank account or line of credit and do not contain personally identifiable information, thus eliminating the risk of identity theft They operate via a dual signature system. You sign them when you purchase them, and then you sign them again when you cash them, which is designed to prevent anyone other than the purchaser from using them Many banks, hotels, and retailers used to accept them as cash, although some banks charged fees to cash them. However, with the rising worldwide use of credit cards and prep

What three variables makeup business risk?

Business risk = sales risk+operating risk+financial risk Sales risk: variability in profits due to uncertainty of sales price and volume Operating risk: risk attributed to operating cost structure: if fixed operating costs are high relative to variable cost than operating risk is high Financial Risk: additional risk due to debt financing

What is cardless ATM access?

Cardless ATM access allows customers to access Chase ATMs using an eligible Chase debit card that has been loaded into an Apple Pay®, Google Pay™ or Samsung Pay mobile wallet. Once the card is successfully loaded into the mobile wallet, A physical card is no longer needed to make transactions at Chase ATM's

When Deposits Are Available (See Funds Availability Policy in the Deposit Account Agreement for details)

Cash deposit - Same business day • Direct deposit/wire transfer - Same business day • Check deposit - Usually the next business day, but sometimes longer: - If we place a longer hold on a check, the first $225 will be available by the next business day - The date the deposit is expected to be available will be displayed on the receipt - In some situations, we may Send Notification at the time or after the deposit is made that the funds (including the first $225) will not be available for up to seven business days A "business day" is a non-holiday weekday. The cutoff times will determine the "business day" for the deposit Note: that's why some buyers prefer wire payment opposed to writing a check, it's received the same day and you know the funds are there to cover the purchase question: is there a daily purchase limit when drawing checks against an account? See: deposit disclosure for full details: checks totaling $5,525 in one day: funds may be delayed

CTRS & SARS/STRS

Currency Transaction report: CTR Institutions must file CTRs for a single currency transaction of more than 10,000 USD by through or to the financial institution Institutions must also file a CTR if multiple transactions are made within one business day, by or on behalf of the same person, which together taught more than 10,000 to USD Note: other jurisdictions may have their own care reporting requirements Suspicious activity reports/suspicious transaction report SARS\SAT Telling someone that there are concerns About the activity on their account and that investigations is taking place could inadvertently notify the client of existence of the a SAR By law, a SAR and any information that would reveal the existence of a SAR is confidential you must not: - Disclose the existence of a SAR or its contents to the person named in the SAR- This is known as tipping off and is a violation of the BSA and may violate local laws and regulations - disclose the existence of a SAR or its contents to anyone else inside or outside JPMC. There are exceptions for certain authorized persons in specific circumstances - disclose the decision not to file a SAR If an individual discloses a SAR without authorization, they may be subject to civil penalties of up to 100,000 USD for each violation, criminal penalties of up to 250,000 USD and/or imprisonment for up to five years. Financial situations can also face potentially large phones

Can I deposit checks 24/7?

Customers can make check and cash deposits at virtually any Chase ATM 24 hours a day, 7 days a week.

Discount rate vs prime rate vs fed funds rate

Discount Rate: Interest rate charged to commercial banks and other financial institutions for the loans they take from the federal reserve bank through the discount window loan process Prime rate: Interest rate that commercial banks charge their most credit worthy customers — generally, a banks best customers consist of large corporations — The prime rate is largely determined by the federal funds rate Federal Funds Rate: Interest rate that banks charge other banks for lending them money from their reserve balances on an overnight basis. REPOs (repurchase Agreements fall under this category) Question: If attempting to project how interest rates will change overtime, what's typical over: yr to yr. basis, every 5, 10, 15 years? Questions like this will help determine if a variable rate loan would be a better choice—— If protecting against the downside is always priority, how can we justify taking on additional risk as a borrower?

Disposable Income vs discretionary income

Disposable income is the money that is available after deducting income taxes Discretionary income is the amount of income a household or individual has to invest, save, or spend after taxes and and necessities (daily living expenses), like mortgages or rent, utilities, student loans, or credit card debts are paid. —-Does the household have the Propensity to save or propensity to spend?

CAPM pricing midel

Expected Return = RF + Beta(Expected Market return - RF) ​ used for pricing risky securities and generating expected returns for assets Most of the time, investors will use a major stock index, like the S&P 500, to substitute for the expected market return Investors expect to be compensated for risk and the time value of money. The risk-free rate in the CAPM formula accounts for the time value of money. The other components of the CAPM formula account for the investor taking on additional risk. The beta of a potential investment is a measure of how much risk the investment will add to a portfolio that looks like the market A stock's beta is then multiplied by the market risk premium, which is the return expected from the market above the risk-free rate. The risk-free rate is then added to the product of the stock's beta and the market risk premium. The result should give an investor the required return or discount rate that they would need to consider that investment with more risk (use to find the value of an asset) The goal of the CAPM formula is to evaluate whether a stock is fairly valued when its risk and the time value of money are compared with its expected return. _______________________________________________________________ The Capital Asset Pricing Model (CAPM) is a model that describes the relationship between the expected return and risk of investing in a security. It shows that the expected return on a security must be equal to the risk-free return plus a risk premium, which is based on the beta of that security. The CAPM formula is used for calculating what the expected returns of an asset should be to consider something with risk. It is based on the idea of systematic risk (otherwise known as non-diversifiable risk).... investors need to be compensated for in the form of a risk premium

FDIC Insurance vs SIPC insurance

FDIC: Federal deposit insurance corporation provide insurance of up to $250,000 per depositor per insured bank for each account ownership category - FDIC will cover joint accounts up to $500,000 with $250,000 allocated to each person They are an independent agency of the United States government and Backed by the full faith and credit of the US government They are one of two agencies that supply the deposit insurance in the US, The other being the national credit union administration, which regulates and insures credit unions SIPC: Securities investor protection corporation. They are not a government agency nor regulators of broker dealers They are a nonprofit corporation and the Funds come from US government securities that the SIPC has purchased - Provides protection For customers in case of broker dealer bankruptcy The coverage is for $500,000 total, cash & securities, but no more than $250,000 in cash per separate customer...the coverage is per separate customer not per separate account Any amounts over those limits take on the status of General creditors in Bankruptcy proceedings Commodities are not covered because, commodity contracts are not considered securities - SIPC insurance helps protect assets in a brokerage account stocks, bonds, ETFs where as the FDIC insures the funds in a deposit account with a financial institution - SIPC limits are for per customer where as FDIC will protect up to $250,000 per deposit account... per insured bank for each account ownership category Which means you can potentially protect millions or more across several types of accounts at one financial situation if the accounts are in different ownership categories: Single accounts, trusts revocable or non revocable, joint accounts, retirement accounts, government accounts, employee benefit plan accounts, business ac

PV logic Which option is the best: Assumption 5% risk free rate 1) today: $100 2) recieve $110 in 2 years 3) today: $20.00 Yr1: 50.00 Yr2: 35.00

Find what the present value of each option: 1) today: $100 Yr1: 100*1.05= $105 Yr2 100*1.05^2= $110.25 2) today: $110/1.05^2=$99.77 Yr1: $110/1.05=$104.76 Yr2: $110 3) today: $20.00 20+(50/1.05)+35/(105^2) ANS= $99.37 Yr:1 $50.00 Yr2: 35.00 Option 1 is the best choice: $100 today 1)$100 2)$99.77 3)$99.37

Foreign Exchange Rate Fee (C.C)

Foreign transaction fees, also called foreign purchase transaction fees or foreign currency transaction fees, are important to consider when using any form of electronic payment while traveling abroad. What is a foreign transaction fee? A foreign transaction fee is a charge assessed on transactions made in any currency other than U.S. dollars (USD). This isn't just limited to brick-and-mortar locations abroad. It also includes websites based outside of the U.S. Foreign transaction fees typically range from one to three percent on average. But there are banks and credit card companies that do not impose foreign transaction fees on the customers as well. How to avoid foreign transaction fees The easiest way to avoid foreign transaction fees is to get a credit card or Bank with institution that doesn't apply them, But there are other ways to get around added fees while traveling. Choose the local currency If using your credit card for a purchase in another country or drawing against your checking account, it may be ask if to decide between USD or the local currency. Choosing the local currency may be the better move here. That way, we're able to pay for everything using the local currency, without having to worry about vendors along your trip not accepting USD. When choosing USD, the merchant decides the exchange rate, which could be inflated. This practice is called dynamic currency conversion. If Opting to pay with the local currency, The financial institution the funds are held at will deal with the conversion and likely give a better rate. Pay with cash We may not want to walk around an unfamiliar place with a ton of cash. But also, we might find ourselves in a location where credit cards aren't widely accepted. Get an idea of how much cash will be needed before the trip. convert the money at your p

CD ladder savings strategies overview:

Four CDs are opened at the same time, for the same amount, but maturing at staggered intervals. an example of a 12-month CD ladder: 1 open four CDs at the same time, with 3-, 6-, 9- and 12-month terms. 2 When each CD matures, its new term automatically changes to 12 months. 3 The result is four 12-month CDs, with one maturing every three months. The benefits of a CD ladder Theres Reliable access to funds Cash is available at planned intervals to help cover expenses. It's Flexible CDs that reach maturity can be rolled into a new CD that matches the APY and term of the longest CD or The funds can be used Provides Peace of mind Earns a fixed interest rate and has the security of FDIC insurance. Interval = when they mature Largest interval = is the term for each cd renewed 4 month cd ladder renewing every month 4m 3m 2m 1m O 4m 3m 2m 1m O 4m 3m 2m 1m O 4m 3m 2m 1m O Question: how would the CD ladder perform if the largest interval term was not renewed by its value? 12 & 4 are the largest interval 3-6-9-12 1-2-3-4 Note: since all four CDs are opened at the same time, just at different intervals there's no opportunity cost if the strategy didn't invest The next CD until the subsequent months. My thinking was the account would have to apply indirect recognition on the cd ladder strategy Just remember, $9000 split in four different CDs Will return the same amount if $9000 was invested solely in one account! Question: Are these initially terms offered for stand alone CDs or only applied for CD ladder savings strategies?

How soon will checks clear after depositing them at the ATM?

Generally, for most accounts, funds may be withdrawn the next business day after the business day they were deposited, whether at the ATM or at a teller. But in some cases you may not be able to immediately withdraw or write checks against deposited funds. If funds from a deposit become Available and you can withdraw funds, that does not mean the check or other item you've deposited has Cleared or has been paid by the paying bank. It's possible that the item will be returned unpaid months after we've made the funds available to you and you've withdrawn them. No one, including our employees, can guarantee that a check or other items will not be returned. Questions: in these rare situations, how would chase correct Account discrepancies? See the Deposit Account Agreement (PDF) for additional information.

With Checking or Savings account that earn a APY of .01% ...

How would interest accrue on a monthly basis if the balance per month earned less than a penny? Example: APY = .01%\12= .000008333% *$1,000bal =less than a penny $0.008333333333333 In theory the account would pay .10 annually APY —- is that one of the reasons why Financial institutions require a minimum balance? —- what are some other reasons why banks require a minimum balance? The minimum balance is usually calculated as a actual dollar amt but may be an average balance in the account over a certain period of time. This is beneficial for clients that do not have a steady source of income. minimum balances allow banks to have more deposits, which in turn allows them to lend more money out to clients and maintain certain regulatory financial ratio requirements. It also allows banks to profit from fees if balances are not maintained. Basically, it's a way for banks to earn money and to cover the cost of operating accounts Question: savings accounts are subject to penalties if funds are being withdrawn too frequently, are there restrictions on liquidating out savings

IOLTA/IOTA/IBRETA/IOREBTA/IRETA/COLTAF/CARHOF/UARHOF

IOREBTA— interest on real estate brokers trust account IOLTA—-interest on lawyers trust accounts IOTA— Interest on Trust Account IBRETA —- interest bearing Real Estate trust account IRETA —- interest Real Estate trust account COLTAF—-Colorado lawyer trust account foundation CARHOF— Colorado Association of realtors housing opportunity foundation UARHOF — Utah Association of realtors housing opportunity foundation Designated for real estate agents, brokers and lawyers, holding client funds in trust (such as funds held in escrow for the purchase of real estate) Available to title companies as well... Account can be used for a single client or as an account with several clients funds commingled Monthly service fee: $15 in IL and NY Accounts located in all other states: $0 Interest: variable based on daily collecting balances Earnings credit: n/a No cash deposit processing fee: N/A Other fees: Monthly service fee is deducted from interest earned and remaining interest is paid to the applicable state association or foundation to fund public service. Fees for additional banking services may be billed to a chase analysis business checking, Chase platinum business checking or Chase performance business checking (interest counterparts included, where applicable) referred to the pro forma analysis provided by the banker Check fees: No fee for chase design checks when ordered through Chase. Fees may apply for certain other supplies and expedited shipping options

Non conforming loans:

If conventional loans aren't an option, a non-conforming loan may be able to help get financing for the property someone's desire What Is A Non-Conforming Loan? A non-conforming loan is a loan that doesn't meet Fannie Mae and Freddie Mac's standards for purchase. Fannie Mae and Freddie Mac are government-sponsored enterprises that invest in mortgage loans. The rules for what types of mortgages Fannie Mae and Freddie Mac can buy come from the Federal Housing Finance Agency (FHFA). There are two main reasons why a loan might not conform: it doesn't meet a requirement set by the FHFA, or the loan is too large to be considered a conforming loan How Does A Non-Conforming Loan Work? There are many instances where your only choice will be to get a non-conforming loan. If you want to buy a home with no down payment, you can do so if you qualify for a VA loan (one of the top benefits of military service) or you live in a rural area and qualify for a USDA loan. FHA loans are the best choice for clients who want a mortgage with lower credit requirements. On the other end of the spectrum, your lender will require homebuyers to take out a non-conforming jumbo loan if you want to buy a more expensive home. Beyond that, non-conforming loans work best for people who have negative marks on their credit but still want to buy a home or refinance. Many lenders offer personalized solutions to people who don't qualify for conforming loans because of bankruptcies or other negatives on their credit. A non-conforming loan might be right for you if you don't qualify for both a government-backed loan and a conforming conventional loan. Types Of Non-Conforming Loans: Government-Backed Loans: Government-backed loans are loans insured by the federal government. In other words, the government foots the bill and helps cover any losses

Securities based lending overview:

In our personal and professional life, unforeseen opportunities as well as large, planned expenses can cause significant needs for liquidity. Like ...Funding an education, Acquiring personal or commercial real estate Renovating a home Pay for a Wedding or special event, Expanding an existing business or even pursuing a personal passion. Regardless of the situation that creates a need for liquidity, some investors may consider, Using available cash or selling existing assets. There are times when these options make sense. But regularly holding large cash balances can have high opportunity costs. Using cash for large liquidity needs may also deplete reserves below an optimal level or prevent us from taking advantage of market opportunities. And selling assets may disrupt long-term investment plans as well as paying taxes on capital gains or other potential tax events That's why it may be worth considering a different option for accessing liquidity -- a securities-based line of credit. First, let's review what it is. A securities-based line of credit allows clients to borrow money using the securities in their investment account as collateral. But why would someone need a credit line when they have assets available? Actually, there are a number of circumstances when this choice may prove financially advantageous. While it can't be used to purchase securities, a line of credit may provide more flexibility to quickly respond to a wide range of needs or planned expenses And accessing equity — without needing to sell assets — can keep investment and asset allocation strategies intact. In addition, not liquidating investments may help defer potential capital gains. Investors may also want to weigh the current return on their assets against their borrowing costs to evaluate whether staying invested may

Mutual vs. Stock Insurance Companies:

Insurance companies are classified as either a stock company or mutual company depending on the ownership structure of the organization. In a mutually structured company, policyholders are co-owners of the firm and enjoy dividend income based on corporate profits. In a stock company, outside shareholders are the co-owners of the firm and policyholders are not entitled to dividends. Demutualization is the process whereby a mutual insurer becomes a stock company. This is done to gain access to capital in order to expand more rapidly and increase profitability.

What is the difference between interest rate (nominal) and APR on a mortgage? And APY?

Interest rates and annual percentage rates (APR) are two different ways of expressing the fees a borrower incurs when taking out a mortgage: 1. Interest rate relates to the cost of borrowing, stated as a percentage, on the principal amount of a mortgage. This is the rate the borrower's monthly payment is based on. 2. APR measures both the interest charged as well as any other costs associated with the loan, such as discount points or lender origination fees. Because APR is designed to show the total cost of a loan, it can be useful when comparing loans from different lenders. APRs are usually higher than interest rates because they include additional costs on top of the interest rate. Prior to signing a mortgage, the lender by law must disclose the loan's APR and interest rate to help the borrower understand what they'll be responsible for paying. APR - cost = nominal rate APY (also called effective APR or annual rate) Takes both upfront fees and charges and COMPOUNDING into account — as a result, an APY tends to be larger than an APR on the same loan One way to compare different CDs is to look at their annual percentage yield (APY). This is the total amount of interest paid on the account based on the interest rate and the frequency of compounding for a year. APY isn't quite the same as an interest rate, though their values may often be close to each other. The interest rate is the rate at which an account appreciates per compounding period. The APY represents the total interest accrued for the year, expressed as a percentage of the original principal.

How do interest rates work for CD ladders?

Interest rates vary based on the account balance at opening or renewal. See the CD ladder section of the Deposit Rate Sheet for the specific interest rate for each CD term in a ladder.

DCA vs average price

It's when you invest a certain amount of money, in a certain security on a regular basis regardless of the price when you buy. This is a great way for individual investors to get started by buying a certain stock because you don't pay that much out every month And its a great way to reduce your risk, if you want to invest a large lump sum in a single security For example: Investor has 12k cash in and would like to purchase Microsoft stock, its currently at $50.00, which means they can purchase 240 shares. But the investor doesn't really know if they're getting a good deal. For instance, if Microsoft has a great year and the stock appreciates the investor bought at a good price. But if Microsoft is at its peak and it's only going to slide from $50. It means those shares will be worth less than less every month. So investor is really taking a big risk at buying everything at one go. They can reducedl that risk by using dollar cost averaging If the investor spents $1,000 on Microsoft every month, @ the price quoted at the first of the month This means if Microsoft is doing well in subsequent months, they'll buy less shares on a thousand, if the stock is doing poor, they'll be able to buy more shares At the end of the year, they will pay an average price for Microsoft for the entire year. Ex: $200 systematic deposits at a share price of $25 and $30 Avg cost per share: $200/$25 + $200/$30 = DCA Avg price per share: $25+$30/2 =

BP Logic .25% .50% .75%

Loans that offer reduced rates by a fraction of percent should be thought of has cents on the dollar savings or investment .0025 = .25% =25 bps $1 = less than one cent $10 = .025 $100 = .25 cents savings on every $100 dollar $1,000 = $2.5 $10,000 = $25 (vehicle loans) $100,000 =$250 (property loans) 1,000,000 = 2,500 With 5bps everything is one decimal place less Use percentage logic when thinking about it... - let's say we have a loan offering 30bp discount or 0.30% If we know: $1000 = $3 saving Than: $6000 = would have to equal 18, not $1.8 Ex: $26,000 @ 0.3% 10k = 30*2 =$60 6k = 18 = $78.00 This is not correct because it doesn't account for the interest that accrues over the life of the loan. So if you think about it, the actual cost reduction will be much greater when factoring in daily compounded interest on top of the principal

How Mortgage Points Work

Mortgage points are used in the loan closing process and are included in closing costs. Origination points are mortgage points used to pay the lender for the creation of the loan itself whereas discount points are mortgage points used to buy down the interest rate of the mortgage. Mortgage points come in two varieties: origination points and discount points origination points: each point is typically equal to 1% of the total amount mortgaged. On a $300,000 home loan, for example, one point is equal to $3,000. Both types of points are included under closing costs in the official loan estimate and closing disclosure that comes from the lender discount points: The purchase of each point generally lowers the interest rate on a mortgage by up to 0.25%. Most lenders provide the opportunity to purchase anywhere from a fraction of a point to three discount points. Ex: On a $100,000 mortgage with an interest rate of 3%, the monthly payment for principal and interest is $421 per month. With the purchase of three discount points, the interest rate would be 2.25%, and your monthly payment would be $382 per month.

How are mortgage rates determined?

Mortgage rates are determined by the amount borrowed and personal finances of a borrower — like credit history, loan terms and down payment — combined with greater economic factors like the federal reserve rate, the prime rate, the overall economy and the housing market. personal mortgage rates will differ from whats seen on Chase's current mortgage rate page, as certain financial assumptions are made for the purposes of demonstration.

How often do mortgage rates change?

Mortgage rates can change daily as the economy and housing market fluctuate. However, there is no set schedule of when they will change.

Is it always realistic to factor inflation?

Most traditional bank products like CDs offer low rates when comparing the annual rate of inflation. Real rate of return: Interest rate - inflation = Real Rate of Return or inflation adjusted return Or more accurate (1+ Nom rate/ 1+inf rate) -1 = Real Rate of Return But is it always realistic to assume we should factor inflation: when looking at the consumer price index (CPI) Although it may indicate inflation has increased by 2% year-over-year: There are categories where prices have remained relatively steady over several years. So it's possible that the inflation rate may not affect all investors if they don't purchase those items that are increasing year over year by 2% So is it correct to argue, products like CDs, can still hold value to those who's purchasing power hasn't diminished, by Products and services not directly tied to the annual year over year inflation rate?

Reasons to refinance

Pay off the home sooner Refinancing to a shorter term can take years off a mortgage and lower the amount of interest paid over the life of a loan. Home owners can save thousands of dollars in interest. And if mortgage interest rates are falling, may be able to keep the monthly payments close to where they were. Refinancing from 30 years to 15 years Refinancing from a 30-year mortgage to a 15-year mortgage is one of the most common options people choose for shortening their loan term. With this option payments will likely increase, but the property will be owned sooner and save a lot of money in interest. Lower monthly payments Spreading a loan out over a longer period can reduce monthly payments Which will Increase cash flow when refinancing for a longer timeframe. Or, if planning to sell in a few years, an adjustable-rate mortgage may be the correct option. An ARM offers a lower interest rate for a set period of time, which equals a lower monthly payment. If planning to move in a few years, an ARM may be a good option. Tap into the home equity: If looking to take on a large home improvement project or want to consolidate higher-interest debt, a cash-out refinance can help. With a cash-out refinance, it pays off the current mortgage and creates a new one, So that it keeps part of the home's equity as cash to pay for the things needed such as: Pay for home improvements Whether looking to create a relaxing backyard oasis, upgrade a kitchen or make energy-saving upgrades to a home, a cash-out refinance can help access the funds needed Consolidate debt Consolidate higher-interest credit cards and loan debt into one payment. Since the interest rate on a mortgage will likely be lower than a credit card and loan rates, borrowers can enjoy lower payments. Make a big purchase Buying a car, paying for a weddin

Payback Period

PaybackPeriod= Cost of Investment÷AverageAnnualCashFlow

CD vs. Savings account: What's the difference?

People save money for a variety of reasons. Given the diversity of savings goals out there, it makes sense that Chase offers numerous ways to save. A certificate of deposit (CD) account is an alternative to a traditional savings account. A CD account will require a higher deposit minimum than savings accounts, and funds will remain on deposit for a fixed period of time (the "term" of the account) CD accounts will offer better interest rates than savings accounts. Longer terms have more favorable rates. And rates will remain fixed for the duration of the CD account's term. A savings account is an account where you can set money aside for savings goals. Savings accounts are usually meant for putting money aside as opposed to daily spending (which is what checking accounts are for...a place to deposit money, make transfers, write checks, withdraw cash, pay bills, and take care of other day-to-day banking transactions. In most cases, they earn little to no interest. The main factor that separates a CD account vs. a savings account is access to the funds. Both types of accounts typically discourage withdrawals, but funds in CD accounts are essentially locked. Early withdrawals from CD accounts likely come with a penalty. With Savings accounts, if an account holder needed to access the funds, what are their options if it doesn't have check writing or debit card privileges? ——- they would have to transfer the funds into a different account? When to consider a savings account: Funds need to be accessible, like an emergency fund. saving for a smaller or relatively short-term goal. primarily putting money aside instead of trying to grow it. don't mind variable interest rates. have a small opening balance. Cd accounts are considered when: We can afford to let the funds sit for a while. saving for a bigger or longe

The Order in Which Withdrawals and Deposits Are Posted During Our Nightly Processing

Posting order is the order in which we apply deposits and withdrawals to an account. We provide visibility into how transactions are posted and in what order to help clients better manage their account. When we transition from one business day to the next business day we post transactions to and from an account during our nightly processing. The order in which we generally post transactions during nightly processing for each business day is: • First, we make any previous day adjustments, and add deposits to the account. • Second, we subtract transactions in chronological order by using the date and time of when the transaction was authorized or shown as pending. This includes ATM and Chase banker withdrawals, transfers and payments; automatic payments; chase.com or Chase Mobile online transactions; checks drawn on an account; debit card transactions; wire transfers; and real time payments. Question: What's considered a real time payment? If multiple transactions have the same date and time, then they are posted in high to low dollar order. - There are some instances where we do not have the time of the transaction therefore we post those at the end of the day or if the transaction occurred when: • We are unable to show the transaction as pending; or • We don't receive an authorization request from the merchant but the transaction is presented for payment. • Third, there are some transactions that we cannot process automatically or until we've completed posting on the chronological transactions in the account. This includes Overdraft Protection transfers or transfers to maintain target balances in other accounts. We subtract these remaining transactions in high to low dollar order. • Finally, fees are assessed last. If you review your account during the day, you'll see sometimes we show some transa

Three beneficiary types:

Primary The primary beneficiary is the first choice of beneficiary made by a financial account owner. While other beneficiaries also may be listed in account or estate documents, this person or organization will receive all the assets in an account. Contingent A contingent beneficiary is a secondary beneficiary. They receive the account benefits only if the primary beneficiary is no longer living or cannot be located. More than one can be named as a contingent beneficiary and how the assets would be divided between them. A tertiary beneficiary is another term for a third beneficiary who would be paid as default in the event the primary and secondary beneficiaries have died or do not qualify per specific instructions written.

How to determine property taxes payable

Property taxes are levied by cities, counties, and school districts on the properties within their boundaries, and are used by these organizations to provide services. To calculate property taxes, all these levies are added together to work out the total tax rate—known as a mill rate—for a region. This rate is then multiplied by the assessed value of a property, so that people with more valuable properties pay more Property taxes are a major source of income for city and county governments. The different boards, councils, and legislatures meet to decide the appropriate rates. They hold budget hearings to determine how much money needs to be allocated for providing the various services required by the local community. These services—such as education, transportation, emergency, parks, recreation, and libraries—are funded by property taxes Calculating Property Taxes Property taxes are calculated using the value of the property. This includes both the land and the buildings on it. Typically, tax assessors will value the property every one to five years and charge the owner of record the appropriate rate following the standards set by the taxing authority Assessors calculate that value using the mill levy—also called the millage tax—and the assessed property value. one mill representing one-tenth of one cent. So, for $1,000 of assessed property value, one mill would be equal to $1 or 10BPs 9mill= 90bp .90% 10mill= 1% 11mill= 1.1% For example, suppose the total assessed property value in a county is $100 million, and the county decides it needs $1 million in tax revenues to run its necessary operations. The mill levy would be $1 million divided by $100 million, which equals 1%. But don't forget, the city and the school district have their funding needs, they calculate a mill levy of 0.5% and 3%, respec

Online banks offering up to 2 million in FDIC insurance ...how is this possible?

Some online/hybrid banks have accounts that offer up to $2 million in FDIC insurance — eight times the coverage offered by traditional banks. Their able to offer $2 million of FDIC insurance by sweeping Deposits in up to eight different banks that are protected by the FDIC. Because they use multiple banks, they can provide more insurance than the $250,000 offered at single banks. A major drawback that poses a serious financial risk With Banks that offer higher limits on FDIC insurance, is that Depositors don't have control over where their funds are being held. The funds are being swept in up to eight different institutions. Its possible funds could be held up in transit when trying to withdrawal or access it funds. On a positive note, these banks do provide monthly statements that show which banks are holding their deposits. - this is a new banking service model, And is completely opposite to conventional banking where everything remains in house

Why financial institutions charge interest on a loan and why consumers expect to earn interest when holding funds at a bank

TMV: Money loses value over time: A dollar today is worth more than a dollar tomorrow Ex: A friend asks for a $500 loan they'll pay back in 12 months Although you as the borrower will get back the principal, you incur costs by not having it in your possession. ——inflation, opportunity costs If we discount the $500 dollars by a 2% inflation it will reflect its diminished value : 500/1.02 =$490.20 what we actually receive Back in value because our purchasing power decreased from goods and services being more expensive Lender should ask for a 2% interest rate from friend

Tax-free Equivalent Yield vs taxable equivalent yield

Tax-free Equivalent Yield: Taxable coupon rate * (100% - personal income tax rate) Taxable equivalent yield: Tax-free Coupon Rate/ (100% - personal income tax rate)

3 Ways to Assess Property Value

The assessed value estimates the reasonable market value for a home. It is based upon prevailing local real estate market conditions. 1. Performing a Sales Evaluation The assessor values the property using comparable sales in the area. Criteria include location, the state of the property, any improvements, and overall market conditions. The assessor then makes adjustments in the figures to show specific changes to the property, such as new additions and renovations. 2. Cost Method This is when the assessor determines the property value based on how much it would cost to replace it. If the property is older, assessors determine the amount of depreciation that has taken place and how much the property would be worth if it were empty. For newer properties, the assessor deducts any realistic depreciation and looks at the costs of building materials and labor, including these figures in the final value of the property. 3. Income Method This method is based on how much income it could produce from the property if it were rented. Using the income method approach, the assessor considers the costs of maintaining the property, managing the property, insurance, and taxes, as well as the return that it could reasonably anticipate from the property. Assessed Value After determining the market value of the property, the assessed value will be arrived at by taking its actual value and multiplying it by an assessment rate. That rate is a uniform percentage, varies by tax jurisdiction, and could be any percentage below 100%. After getting the assessed value, it is multiplied by the mill levy to determine your property taxes due. Once the assessor has the value, they work in two stages: First, they send the assessed value of the property to the owner. Then, they follow it up with a tax bill. Remember assessed tax value is dif

Arithmetic Mean vs Geometric Mean

The geometric mean differs from the arithmetic average, or arithmetic mean, in how it is calculated because it takes into account the compounding that occurs from period to period. Because of this, investors usually consider the geometric mean a more accurate measure of returns than the arithmetic mean. If you were asked to find the class (arithmetic) average of test scores, you would simply add up all the test scores of the students and then divide that sum by the number of students. For example, if five students took an exam and their scores were 60%, 70%, 80%, 90%, and 100%, the arithmetic class average would be 80%. The reason we use an arithmetic average for test scores is that each score is an independent event. If one student happens to perform poorly on the exam, the next student's chances of performing poorly (or well) on the exam is not affected. Consider investment returns, for example. Suppose you have invested your savings in the financial markets for five years. If your portfolio returns each year were 90%, 10%, 20%, 30%, and -90%, what would your average return be during this period? With the arithmetic average, the average return would be 12%, which appears at first glance to be impressive The main benefit to using the geometric mean is the actual amount invested do not need to be known. the calculation focuses entirely on the return figures themselves and presents an apples-to-apples comparison when looking at two investment options over more than one time. How to Calculate the Geometric Average The geometric mean for a series of numbers is calculated by taking the product of these numbers and raising it to the inverse of the length of the series. To do this, we add one to each number (to avoid any problems with negative percentages). Then, multiply all the numbers together and raise their pro

Death benefit settlement options available to beneficiaries upon the death of the policyholder 5 options

The manner at which benefits are paid is one of the most important things to consider for beneficiaries - All insurance policies include a variety of settlement options. Failure to arrange for a proper payment of the proceeds may defeat the purpose of the insurance all together 1) lump sum (most common) 2) fixed Period (focused on time) - fixed number of payments over a specific time frame - Primary concern is having income for indefinite period of time Ex: 20 years of monthly income 3) fixed amount (Focus on $) - specific dollar amount for indefinite amount of time - primary concern is the monthly dollar amount - more flexible than fixed period Since the amount may be altered Ex: $2,500/ month until exhausted Remember with settlement option 2 and 3: The insurance company retains majority of the death benefit: and the payments include both the death benefit and interest that's accruing while insurance company holds the funds 4) interest only: taxable as ordinary income - often used as a temporary strategy designed to provide time for beneficiary to arrange finances - proceeds left with the insurance company with interest paid to the beneficiary - The beneficiary has right to withdraw any time and change any other settlement option available - The beneficiary receives a guaranteed rate of interest and is protected against claims by creditors - remember interest is always taxable 6) Life income (Single premium immediate annuity) - provides the greatest amount of income per $1,000 of proceeds but greatest amount of risk because no refund after annuitizing - how it works, the beneficiary annuitizes a part or all of the death benefit in the form of a single premium immediate annuity payout - several payout options to choose from Like joint and survivor income options

Routing vs account numbers

The routing number indicates what Financial institution the account is held in. The account number is the unique identifier at that bank. Whether setting up a direct deposit, such as a paycheck, or ordering checks online, transfers, etc customers will need both the bank's routing number and the account number for those transactions. Account numbers are a lot like a fingerprint or S.S # their unique to each account holder. Routing and account numbers are assigned to indicate precisely where funds in a transaction are coming from and going to routing numbers identify each banking institution with a unique numerical ID Routing numbers are always 9 digits long, and account numbers are usually between 9 to 12 digits, although some may be longer The routing number (sometimes referred to as an ABA routing number, for the American Bankers Association) Are used by banks to identify specific financial institutions within the United States. This number proves that the bank is a federal- or state-chartered institution and maintains an account with the Federal Reserve Small banks generally possess just one routing number, while large multinational banks can have several different ones, usually based on the state in which the account is held Question: how do Financial institutions form account numbers?

Bid & Ask Overview

The term bid and ask (also known as bid and offer) refers to a two-way price quotation that indicates the best price at which a security can be sold and bought at a given point in time. The bid price represents the maximum price that a buyer is willing to pay for a security. The ask price represents the minimum price that a seller is willing to receive. A trade or transaction occurs after the buyer and seller agree on a price for the security. The difference between bid and ask prices, or the spread, is a key indicator of the liquidity of the asset. In general, the smaller the spread, the better the liquidity. The "ceiling" bid price and "floor ask price. The area in-between the ceiling and the floor is the spread. When the area is smaller, it Means there's more agree ability on prices and greater liquidity. For example, if the current price quotation for security A is $10.50 / $10.55, investor X, who is looking to buy A at the current market price, would pay $10.55, while investor Y who wishes to sell A at the current market price would receive $10.50. Who Benefits from the Bid-Ask Spread The bid-ask spread works to the advantage of the market maker. Continuing with the above example, a market maker who is quoting a price of $10.50 / $10.55 for security A is indicating a willingness to buy A at $10.50 (the bid price) and sell it at $10.55 (the asked price).

Accredited Investors

The term is used by the securities exchange commission to refer to investors who are financially sophisticated and have a reduced need for the protection provided by Regulatory disclosure filings because they're presumed knowledgeable enough to not need protection by the state Individuals who meet either one of the following criteria: - Have a gross income of at least $200,000 or $300,000 combined with the spouse for each of the past two years with the anticipation that this level of income will continue - Have a net worth of at least $1 million - SEC also considers a person to be accredited if they are a general partner or executive officer - an entity is an accredited investor if it's a private business development company organization with assets exceeding 5mill, Or if the entity consists of equity owners who are accredited investors - Registered brokers and investment advisors

Money Market Account: How It Works and How It Differs From Other Bank Accounts

The term money market account (MMA) refers to an interest-bearing account at a bank or credit union. Money market accounts have some features that are not found in other types of accounts. A money market account is a type of interest-earning savings account. With check-writing and debit card privileges Most money market accounts pay a higher interest rate than regular (passbook) savings accounts and often include check-writing and debit card privileges. They may also come with restrictions that make them less flexible than a regular checking How Money Market Accounts (MMAs) Work: Money market accounts are financial products that are offered to customers at traditional and online banks and at credit unions. They give account holders some of the key benefits of a savings account while providing them with the features of a checking account, including: Interest: Like savings accounts, MMAs allow account owners to earn interest on their balances. The interest rate offered is normally higher than a traditional savings account. The interest rate, though, tends to be variable, which means it fluctuates as market conditions rise and fall. Debit Cards: Check-Writing: Money market accounts are suited for individuals who want to earn more interest than they would with a savings account. As such, an MMA may be a good idea if saving up for a specific purchase, such as a vacation, the down payment for a car, or for a rainy day or emergency fund. They are not intended for long-term purposes like retirement. Money Market Accounts (MMAs) vs. Savings Accounts: One of the attractions of money market accounts is that they offer higher interest rates than savings accounts. For example, the average interest rate for an MMA in May 2022 was 0.08% while the average savings account paid about 0.07%. When overall interest rates are hig

How much do I need for a down payment?

There's no set amount. Today, there are many loan products that can be tailored to fit specific needs. Keep in mind that for down payments of less than 20% on conventional loans, private mortgage insurance (PMI) will be required.

Non-Forfeiture Options for WL

Three options Are available to policyowners who decide to surrender their WL (cash value) contract for its cash surrender value. - cash value must exist in order to exercise a non-forfeiture option - death benefit protection terminates 1) Surrender for Cash: MOST USED OPTION - the CV that exceeds the premium paid (base policy only, not attached riders) is considered taxable as ordinary income 10,500 Cash surrender value Less Premiums paid: 2) Extended Level Term Insurance: - surrender policy and use existing cash value to purchase paid up level term policy for maximum number of days, at the end of the term coverage will end - the term coverage must have identical face amounts - automatic default option if no other forfeiture option is selected - it continues coverage with an identical death benefit 3) Reduced paid up permanent insurance: - surrender policy and use existing cash value to purchase smaller, fully paid up whole life policy - it continues coverage for the greatest period

CDs vs T bills, notes, bonds

When considering alternative options, US Treasury bonds: (gov't) More than 10 years to maturity • Debt issuance by the Federal government of the United States Debenture (corporate Bond) 10 years or more to maturity Treasury Notes: (gov't) 1 to 10 years to maturity Treasury Bills: (gov't) less than 1 year to maturity 13-26 weeks (3- 6 months) Commercial paper/promissory notes: (corporate bond) •Matures in 270 days or less Bankers acceptance (corporate bond) 180 days till maturity The Risk free rate is base on treasury bonds Are CDs back by FDIC Insurance from the full faith and govt, a more secure investment and less risky than treasury bills that are also backed by the full faith & govt

Pv logic Assume risk free rate is now at 2% How do the three options change?

When the risk-free rate or interest rate decreases the present value of the discounted prices increase Prices and interest rates have an inverse relationship Ex: At 2% risk free rate, you're discounting by smaller number so the PV of the FV cashflow increases. Think about it: there's less opportunity cost in the future because interest is the yield on today's dollars In this market condition the dollars discounted from a further future date benefit the most

Does my credit score affect my mortgage rate?

Yes, credit scores can influence mortgage rates. Past financial decisions are reflected in credit scores. This helps lenders evaluate the risk to a lender Consequently, a credit score can often correlate with the interest rate a bank offers. The good news is, there are ways to help improve credit before taking out a mortgage including making on-time payments, avoiding new debt and paying off delinquent accounts.

Are there housing assistance programs to help with down payments or closing costs?

Yes, there are community-specific programs that may help with down payments and closing costs. Our home lending advisors apart of our lending team can assist with this

What's the difference between (UTMA) uniform transfer to minors and uniform (gift to minors accounts????

are accounts that make it simple to transfer property to children. An UGMA account generally permits only the transfer of securities, money, insurance policies, and annuity contracts, while an UTMA account generally permits the transfer of any type of property, real or personal, tangible or intangible. Any income from either account is attributable to the child and, thus, subject to the Kiddie Tax rules or parent top marginal tax bracket if net income exceeds $2,100

Money Market Accounts vs money market mutual funds

money market mutual funds, offered by brokerage firms and mutual fund companies, are not FDIC- or NCUA-insured. National Credit Union Administration (NCUA) because they invest in safe short-term vehicles such as CDs, government securities, and commercial paper, money market mutual funds are considered to be very low risk. Money market funds are intended to offer investors high liquidity with a very low level of risk Money market funds should be used as a place to hold funds temporarily before investing elsewhere or making an anticipated cash outlay; they are not suitable as long-term investments. A money market fund may invest in the following types of debt-based financial instruments: Bankers' Acceptances (BA)—short-term debt guaranteed by a commercial bank Certificates of deposit (CDs)—bank-issued savings certificate with short-term maturity Commercial paper—unsecured short-term corporate debt Repurchase agreements (Repo)—short-term government securities U.S. Treasuries—short-term government debt issues Returns from these instruments are dependent on market interest rates, and therefore, the overall returns from the money market funds are also dependent on interest rates Types of Money Market Funds: Money market funds are classified into various types depending upon the class of invested assets, the maturity period Prime Money Fund: invests in floating-rate debt and commercial paper Government Money Fund: invests at least 99.5% of its total assets in cash, government securities, and repurchase agreements that are fully collateralized by cash or government securities Treasury Fund invests in standard U.S. Treasury-issued debt securities, such as Treasury bills, Treasury bonds, and Treasury notes Tax-Exempt Money Fund: offers earnings that are free from U.S. federal income tax. A tax-exempt money

How banks make money:

when it comes to earning interest, the common misconception is more is always better. what you'll find when shopping rates is not all Financial Institutions offer the same rates. Not even close many clients ask how Some banks manage to offer rates that are so much higher than what most other conventional banks offer. If you were to speak with a banking associate at those banks with higher rates. They would tell you larger banks like Chase and Bank of American, are able to pay a higher rate ....They just don't. And then they'll probably go on a long winded explanation on how banks make money: Well you see, Consumer-focused banks use customer deposits to make loans—meaning that their profits are largely determined by the interest earned on the loans they offer to Customers A bank's profit is the interest it earns on those loans minus the interest it pays on deposit accounts. Profit margins grow when the interest rate they charge on loans goes up faster than the interest rate they pay on deposits. They'll also point out: many banks are increasing the interest rate they charge to borrow while declining to pay customers more for their deposits Another question they'll present is how much profit is chase/Wells Fargo those big banks making when they loan out your money to other financial institutions? And then they'll try to have you compare the federal fund rate with the average savings account APY And explain: When the fed funds rate goes up, banks earn more when they loan out your deposits, so in theory They should be able to pass along at least a chunk of that increase profit to their customers. In practice, however this rarely happens The federal funds rate is the rate at which banks loan money to one another, and it falls within a target range set by the Federal Reserve's Federal Open Market Committee (FOMC

Structure of variable rates:

• Includes both an indexed rate and margin in the interest rate calculation ○ Lenders base the loan on a specified indexed rate which is usually tied to: i. Prime rate ii. LIBOR iii. U.S. Treasury rate ○ In the underwriting process, a lender will assign a margin to borrowers seeking variable Interest rate credit • The margin is based on a borrower's credit profile • The borrower is then responsible for paying a fully indexed rate which includes the indexed rate plus the margin When applied correctly over time, a borrower is likely to pay less interest overall with a variable rate loan versus a fixed rate loan ——- the indexed portion is the variable component Question: How often do prime rates change and who sets them at the financial institutions? Is it based more on economic conditions or overall financial strength of the institution like reserves — The APR is a range of rates that fixed & states A part of it's based on the credit worthiness of a cardholder ,The other part is based on the variable prime rate currently in the market. I'm confused, I thought credit cards were standard products and the interest rates tied to the product were standard, not custom like auto or home loans? - you'll notice with credit cards, depending on the type of transaction: The margin added to the index is different Cash advanced have a different margin range And the penalty APR as the highest margin ——credit cards Always have a max APR like 29.99% Question: is there a law on the max APR that lenders can charge?

What is private mortgage insurance?

• PMI is a type of mortgage insurance that buyers are required to pay for in conventional loan when they make a down payment that is less than 20% of the home's purchase price • Many lenders offer low down payment programs, allowing you to put down as little as 3%—The cost of that flexibility is PMI, which protects the lender's investment in case you fail to repay your mortgage, known as default—In other words, PMI insures the lender, not the borrower • PMI helps lenders recoup more of their money in a default In general, you'll pay between $40 and $80 per month for every $100,000 borrowed, Keep in mind this amount can vary based on your credit score and your loan-to-value ratio • You have two options to pay for PMI: 1. One-time, up-front premium paid at closing drawback of this option, though, is you likely won't be refunded this amount if you move or refinance your mortgage 2. Monthly premiums ○ In many cases, lenders roll PMI into your monthly mortgage payment as a monthly premium • The good news is borrowers don't pay PMI for the entire duration of a conventional loan: (3 ways) 1. borrower-initiated PMI cancellation • borrowers can request PMI cancellation once their loan-to-value ratio - the amount of the loan balance divided by the home's market value -falls below 80% of the home's original appraised value (or sooner, if your home's value appreciates before then) 2. automatic PMI termination kicks in on the expected date that your remaining mortgage balance hits 78% LTV. By law, lenders are required to cancel PMI automatically by this date 3. final PMI termination a lender must automatically end PMI the month after your loan term hits its midpoint on a repayment schedule - even if you haven't reached 78% LTV ○ For example, if you have a 30-year fixed loa

ARM Structure

• Typically, ARMs are expressed as two numbers. In most cases, the first number indicates the length of time the fixed-rate is applied to the loan, but there is no set formula defining the duration the second number indicates ○ For example, a 2/28 ARM and a 3/27 ARM feature a fixed rate for two or three years, respectively, followed by a floating rate for the remaining 28 or 27 years ○ In contrast, a 5/1 ARM boasts a fixed rate for five years, followed by a variable rate that adjusts every year (indicated by the one). Similarly, a 5/5 ARM starts with a fixed rate for five years and then adjusts every five years Contrary to that formula, a 5/6 ARM has a fixed rate for five years and then adjusts every six months Question: could a borrower take out an arm loan than refinance it to a standard variable rate loan because rates will probably be lower than the arm variable rate and fix loan rate: are there restrictions to this?

PC Banking Benefits Upgraded Service (Special Benefits)

-No fee for personal style checks when ordered through Chase. Fees still may apply for certain other supplies and expedited shipping options——clarify? - there's no fees associated when Ordering cashier's checks, counter checks or money orders -at no cost, clients can have a Rushed replacement of their debit or credit card upon request (expedited shipping carries an additional charge for non private clients: - Higher welcome bonuses available for in-branch credit card sign-ups (up to $2,000) - and a Free 3×5 safe deposit box or a 20% discount on larger boxes.. We currently do not rent new Safe Deposit Boxes. Varies by size and location, includes sales tax where applicable. Chase is moving away from this line of business, from the liability it posed to customers, Security boxes are not covered under FDIC insurance and overall it wasn't profitable for the bank - and for our clients, who are interested in finding more competitive rates. But do not want to invest in market at this time...., They can work with a dedicated banker to set up a CD Ladder savings strategy that provides steady access to a portion of their funds, at staggered intervals, while earning a fixed rate of return with CD relationship rates. Questions: cashiers check vs counter checks vs money orders? - is there a limit on the quantity you can order? - where can I find our CD Relationship rates? Why would interest differ state from state? - most personal checks have 100 checks per box, one pad of 25 checks per box

Linking Accounts:

A linked overdraft protection backup account can only be from a savings account and a checking account can only have One linked overdraft protection backup account associated to it., but a savings account can be linked to multiple different checking accounts for overdraft protection: Relationship rates are only applied to savings accounts and CDs when paired/linked to a checking account Chase may automatically link accounts or we may provide some of the benefits clients would be eligible for had they requested their accounts to be linked. Because technically you can have a chase private client checking and not link it to CD ladder, which then would not earn relationship rates... when you look at the rate chart, that's why they show both cd ladders with and without relationship rates If clients choose to link their accounts to another account for which they serve as a trustee or custodian, their account may receive a financial benefit, which could be a violation of their fiduciary duties. —- And When linking a checking account to another: it has nothing to do with upgrading the lower tier account to the status of the premium checking account it's linked to: it's meant for tax purposes (think similar business) and to waive the monthly service fee by adding the accumulative total of all linked funds together - keep in mind, The primary account information may be made available to any other owner on any of the linked accounts... Linking accounts allows for you to combine statements

My Chase Loans —-Credit Cards

Allows card holders to turn available credit into a lower APR loan with no application or credit check required - basically cardholders take advantage of the credit they already have a credit card to get flexible, lower APR loan, with the funds deposited directly into their bank account - No credit check: no application and no new account to manage - there's a lower fixed APR: save with fixed monthly payments, at a lower rate than the standard purchase APR on the credit card which is variable - no fees: there's no origination or early payoff fees Overview: My Chase loan is a feature that allows card holders to borrow money from their existing cards available credit: they'll pay it back over a set period of time based on their loan amt with a fixed APR that is lower than their standard purchase APR My Chase loan differs from a traditional loan: because there's no need for the application, credit check or a separate account to manage. They'll have one monthly payment due on the credit card account billed on a single statement per month The minimum amount that can be requested for my Chase loan is $500. The maximum amount that can be requested varies based on the card holders monthly spending, Credit worthiness and other factors. Each time someone set up a new my Chase loan, chase will inform the maximum amount that can be requested - card holders can still continue to use their credit card after requesting a my Chase loan, as long as there's available credit to do so - there's also no penalty for paying off of my Chase loan early. Card holders can pay off their my Chase loan balance early without any penalties by paying their statement balance in full - to do this is easy and already built into your Chase credit card: card holders can get their loan in three simple steps: - simply choose the loan amount and loan duration, and then receive the funds directly into your bank account within one to two business days: great for: Home improvements, bill consolidation, large expenses including travel -My chase loans and use a portion of the available credit, card holders can continue using your credit card as usual - it's important to realize the distinction between MyChase Plan Fee: that many credit cards have as a built in feature: Card holders have the option to make equal monthly payments on purchases over $100 or more with no interest, just a fixed monthly fee

My Chase Plan Fee

Allows for Breaking up card purchases into budget friendly payments with no interest, just a fixed monthly fee How my chase plan works: - equal monthly payments for any purchase of $100 or more - paid off with no interest, just a fixed monthly fee - and it's still let's us earn rewards as we normally would for purchases... if you're earning rewards for purchases today, you'll keep earning them - it also allows you to calculate plan options for a purchase of $100 or higher before making the purchase It just takes three simple steps: 1) choose the pay overtime or my Chase plan option next to an eligible purchase in account activity 2) then choose the plan that works best, it shows exactly what is needed to pay each month with fees included 3) then finally track in my Chase plan payment progress while paying down the principal Plan durations range from 3 to 18 months, based on the purchase amount, credit worthiness and your account history. It provides 1-3 plan duration payment options Questions: How do I create and use my Chase plan? You can start a plan from the eligible purchases in your account activity, or through the my Chase plan dashboard on chase.com. You can also use the dashboard to check the status of your current plans What purchases are eligible for my Chase plan? Purchases of $100 or more with the pay overtime option next to the transaction amount in your credit card account activity. It will show a list of eligible purchases after choosing create a plan and the my Chase by dashboard Can I explore the my Chase plan options available to me before making a large purchase? Choose calculate a my chase plan on the my chase plan dashboard through the online chase account to get an idea of the plan options prior to making a large purchase How do I make payments for my chase plans: There's no need to make any separate payments on an active plan. Chase will automatically add the monthly my Chase plan payment to the minimum payment due each billing cycle. Pay at least the minimum payment when it's due each billing cycle, and the my chase plan will pay off the balance on time Or once a plan is set up, you can see a payment amount option called "interest saving balance" When choosing this option, cardholders won't pay off the entire my chase pan balance earlier then intended, but they still avoid interest on their new purchases

Chase Auto Save

Autosave allows for making repeating, automatic transfers from a Chase checking account to a Chase savings account. It gives us a way to choose how much money to save and how to save it - on a schedule, on a daily basis or when getting a deposit. Auto save: save your way Set a goal, set automatically and track your progress Sign in to chase mobile app: tap plan & track Than tap on autosave and goals, with autosave, you can save for things that are important to you: there are three ways to start saving: safety net, custom goals and general savings Want to build up savings to cover for those unexpected life events? Start by tapping build a safety net - and it will help you figure out the right amount for your safety net. Tap on yes, do the math or if you prefer to enter your own amount, tap skip that part Here's how Chase Autosave will calculate your target safety net: Enter your total monthly expenses and then the number of months you want to be covered for, just in case——tap next Then choose how much and when each transfer will take place—- Will show you the " on a schedule" option——- tap on a schedule You can set up automatic transfers for the amount and timing that works for you Enter the amount and then the frequency—tap next Now choose the transfer from and the transfer to accounts ——You can also pause automatic transfers if you're checking account balances Drop below a certain amount tap—-next If everything looks OK, tap looks good. Now you're set up for safety net goals and can you track your progress— tap create another goal Next, you can set up a custom goal. It could be anything you want to save for, a vacation, a car or a special gift for someone you love—-tap create custom goal.... Add optional goal name like anniversary trip You'll need to tag your goal, choose the travel tag we w created ——tap next, Add your target amount, If you have a specific timing in mind, you have the option to add an end date -tap next First decide how you want to make the transfer, Will show you when you get a deposited transfer Note: you also have the option to set up later, if you're not ready... enter the dollar amount you want to save whenever you get a deposit over an amount you select ——tap next Now choose the transfer from the transfer to accounts: as with the last type of saving category, you can also Paul's auto Max transfers if your checking Account balance drops below a certain amount—- tap next I can verify everything and tab looks good... then you're done, it's that simple You can also start saving without a specific goal in mind by using the add to general savings option Set up is similar to a custom goal, you choose how much and when each transfer will happen You can also access The auto save dashboard by tapping plan and track when you sign in the chase mobil app Once you set up your goals you can track your progress here. You can also manage your goals and create new ones By tapping on a goal to edit: In the goal details, you can make a one time transfer Or edit the goal to change frequency amounts you're saving or to delete If you want to temporarily, pause a goal use the toggle button

Chase Client Funds Checking and Saving

Chase Client Funds Checking: Designed for law firms, public entities, and other businesses holding client funds in a fiduciary capacity and wish to maintain separate client funds savings accounts for their clients Available to all businesses including: corporations, unincorporated associations, Limited liability companies, partnerships (limited, limited liability, joint venture) Govt entities, sole proprietors - client funds primary checking and client funds savings can't be grouped or linked with other accounts - also sub accounts can't be grouped with other checking accounts - no minimum to open - no monthly service fee - up to 99 linked client funds checking accounts (sub accounts) allowed Chase client funds savings: Designed for the same companies as chase client funds checking. Must be linked to a client funds checking and only transfers to and from client funds checking are allowed - withdrawals and transfers out made at an ATM or branch into account go toward the savings withdrawal limit fee —-six per month only transactions allowed without a fee: into client funds savings: unlimited From client funds savings: unlimited - no minimum to open - no monthly service fee - earns interest on daily collected balance, paid monthly Law change: federal limit As of May 30, 2020 chase removed reg D, which restricted the number of withdrawals or transfers coming out of the savings account - this however doesn't impact chases savings withdraw Limited fee, but it does mean customers accounts will no longer be automatically converted to checking accts for going over the limit

Chase Business solutions overview

Chase business checking solutions are designed to help clients manage cash flow, save time, and get the support they need when they need it. ———————————————————————- Clients can Manage cash flow Seamlessly and cost-effectively: deposits, incoming wires, payroll. Also Saves time makes it easy to access funds & make and receive payments through Chase Business Online and the Chase Mobile® app. And it's Backed by trusted support Clients have access to our customer support team, And Access to our dedicated client team at every stage of their business. Is there anything specific you like more information on: Guidance or tools; - on starting a business -running and growing a business - solutions for employees - managing new accounts Checking & savings account: - for starting a business or to help operate or expand the business Credit cards - focused on earning cash or rewards Payment processing solutions: - That accept payments on the go, website or over the phone - tap, swipe or manual transactions Loans or lines of credit - for expanding or getting access to capital when needed Business solutions: - to protect and manage accounts or move money Product Support

Card Purchase and Withdrawal Limits

Daily Limits are based on the Card used and the type of ATM transaction taken place, it's not based on the account held. Clients can contact us to request a different ATM or Purchase Limit (subject to approval). Card Types: Purchase Limit: $5,000 Chase In-Branch ATM Limit: $3,000 Standard chase debit card Chase Disney Debit Card, Chase Star Wars Debit Card Chicago Skyline Debit Card (IL only) Other Chase ATM Limit: $1,000 Non-Chase ATM Limit: $500 ($1,000 for accounts opened in CT, NJ, NY) Question: how would customers finance a purchase if it's over $5000 their daily purchase limit in one day? Wire or checks Chase Sapphire Banking Debit Card Purchase Limit: $7,500 Chase In-Branch ATM Limit: $3,000 Other Chase ATM Limit: $3,000 Non-Chase ATM Limit: $1,000 ($2,000 for accounts opened in CT, NJ, NY) Chase Private Client Debit Card Purchase Limit: $7,500 Chase In-Branch ATM Limit: $3,000 Other Chase ATM Limit: $3,000 Non-Chase ATM Limit: $2,000 Chase First Banking debit card: Purchase Limit: $400 Chase In-Branch ATM Limit: $100 Other Chase ATM Limit: $100 Non-Chase ATM Limit: $100 Chase ATM Card: Purchase Limit: N/A Chase In-Branch ATM Limit: $3,000 Other Chase ATM Limit: $1,000 Non-Chase ATM Limit: $300 ($1,000 for accounts opened in CT, NJ, NY) BUSINESS: Chase Business debit Card: Purchase Limit: $10,000 Chase In-Branch ATM Limit: $3,000 Other Chase ATM Limit: $1,000 Non-Chase ATM Limit: $400 ($1,000 for accounts opened in CT, NJ, NY, TX) Chase platinum Business debit Card: Purchase Limit: $15,000 Chase In-Branch ATM Limit: $3,000 Other Chase ATM Limit: $3000 Non-Chase ATM Limit: $1000 Chase business ATM Card: Purchase Limit: N/A Chase In-Branch ATM Limit: $3,000 Other Chase ATM Limit: $1,000 Non-Chase ATM Limit: $400 ($1,000 for accounts opened in CT, NJ, NY, TX) When using a Chase ATM it is either considered an In-Branch ATM or Other Chase ATM. • Chase In-Branch ATMs: are ATMs located inside the main area of a Chase branch that we use during the branch's posted business hours. • Other Chase ATMs include: ATMs located inside the main area of a Chase branch that we use outside of the branch's posted business hours, and ATMs that are separated from the main area of a branch by another set of doors, drive-up ATMs and other Chase ATMs not located in or near a branch. Questions: what are Stokie ATMs considered both in branch and other chase ATMs? The Chase In-Branch ATM Limit is separate from all other limits, which means that withdrawals at a Chase In-Branch ATM do not count toward Other Chase ATM or Non-Chase ATM Limits. When using a Chase In-Branch ATM, all withdrawals made with any of the ATM or debit cards count toward each card's Chase In-Branch ATM Limit. Chase ATMs have daily funds transfer limits for security purposes. When using an Other Chase ATM or a Non-Chase ATM, all withdrawals count toward the Other Chase ATM Limits for all of the ATM or debit cards, and count toward OnLY that card's Non-Chase ATM Limit. So non chase ATMs add to bal of other Chase ATMs But Non-ATM cash transactions are considered as everyday debit card transactions and count toward purchase limits So non chase ATM add to bal of other Chase ATM AND PURCHASE LIMIT Question: The reason that seems contradictive is because it exceeds the daily purchase limit, but that just applies to a ACH type-transactions I'm assuming Some Special rules apply for Privileges Cards (for Chase Private Client only): Questions: our privilege cards only available to chase private client? Yes Only for CPC: The Privileges Card has monthly limits for ATM withdrawals and purchases, which are set by the account owner (not to exceed $10,000 for ATM withdrawals and $50,000 for purchases) per month: Question: do you privilege cards only have monthly limits or are there a daily limit as well? Withdrawals at ANY ATM count toward the monthly limit, and Privileges Card withdrawals DO NOT count toward the account owner's limit on other cards. The limits are reset on the first day of the month.

WIRE TRANSFER FEES (Chase Fee Schedule)

Domestic and International Incoming Wire: A wire transfer is deposited into an account $15 per transfer OR $0 if the transfer was originally sent with the help of a Chase banker or using chase.com or Chase Mobile Domestic Wire: A banker helps send a wire to a bank account within the U.S. $35 per transfer Online Domestic Wire: when using chase.com or Chase Mobile to send a wire from a checking account to a bank account within the U.S. $25 per transfer Consumer USD/FX International Wire: A banker helps send a wire to a bank account outside the U.S. in either U.S. dollars (USD) or foreign currency (FX) $50 per transfer Consumer Online USD International Wire: when using chase.com or Chase Mobile to send a wire from a checking account to a bank account outside the U.S. in U.S. dollars (USD) $40 per transfer Consumer Online FX International Wire: when using chase.com or Chase Mobile to send a wire from a checking account to a bank account outside the U.S. in foreign currency (FX) $5 per transfer OR $0 per transfer if the amount is equal to $5,000 USD or more Questions: why are wires so costly If a client wants to sign up for wire transfer services and their account: They'll be prompted to answer a telephone wire transfer dollar limit: - unlimited or specify limit

Foreign Exchange Rate Fee (C.C)

Foreign transaction fees, also called foreign purchase transaction fees or foreign currency transaction fees, are important to consider when using any form of electronic payment while traveling abroad. What is a foreign transaction fee? A foreign transaction fee is a charge assessed on transactions made in any currency other than U.S. dollars (USD). This isn't just limited to brick-and-mortar locations abroad. It also includes websites based outside of the U.S. Foreign transaction fees typically range from one to three percent on average. But there are banks and credit card companies that do not impose foreign transaction fees on the customers as well. How to avoid foreign transaction fees The easiest way to avoid foreign transaction fees is to get a credit card or Bank with institution that doesn't apply them, But there are other ways to get around added fees while traveling. Choose the local currency If using your credit card for a purchase in another country or drawing against your checking account, it may be ask if to decide between USD or the local currency. Choosing the local currency may be the better move here. That way, we're able to pay for everything using the local currency, without having to worry about vendors along your trip not accepting USD. When choosing USD, the merchant decides the exchange rate, which could be inflated. This practice is called dynamic currency conversion. If Opting to pay with the local currency, The financial institution the funds are held at will deal with the conversion and likely give a better rate. Pay with cash We may not want to walk around an unfamiliar place with a ton of cash. But also, we might find ourselves in a location where credit cards aren't widely accepted. Get an idea of how much cash will be needed before the trip. convert the money at your primary bank or order the currency online and take it with you. Converting currency at the airport Is another option should we need some last-minute funds, but remember some airports charge a higher percentage for currency exchange. If traveling often and don't already have a no foreign transaction fee credit card, it may be wise to consider applying for one. At our branch we can exchange foreign currency for US dollars We can also convert US dollars into foreign currency, but we don't provide same day conversion, it takes two business days to process the request Our downtown Chase wilmette. does hold foreign currency and can complete same-day foreign currency transactions up to certain limits

Non conforming loans:

If conventional loans aren't an option, a non-conforming loan may be able to help get financing for the property someone's desire What Is A Non-Conforming Loan? A non-conforming loan is a loan that doesn't meet Fannie Mae and Freddie Mac's standards for purchase. Fannie Mae and Freddie Mac are government-sponsored enterprises that invest in mortgage loans. The rules for what types of mortgages Fannie Mae and Freddie Mac can buy come from the Federal Housing Finance Agency (FHFA). There are two main reasons why a loan might not conform: it doesn't meet a requirement set by the FHFA, or the loan is too large to be considered a conforming loan How Does A Non-Conforming Loan Work? There are many instances where your only choice will be to get a non-conforming loan. If you want to buy a home with no down payment, you can do so if you qualify for a VA loan (one of the top benefits of military service) or you live in a rural area and qualify for a USDA loan. FHA loans are the best choice for clients who want a mortgage with lower credit requirements. On the other end of the spectrum, your lender will require homebuyers to take out a non-conforming jumbo loan if you want to buy a more expensive home. Beyond that, non-conforming loans work best for people who have negative marks on their credit but still want to buy a home or refinance. Many lenders offer personalized solutions to people who don't qualify for conforming loans because of bankruptcies or other negatives on their credit. A non-conforming loan might be right for you if you don't qualify for both a government-backed loan and a conforming conventional loan. Types Of Non-Conforming Loans: Government-Backed Loans: Government-backed loans are loans insured by the federal government. In other words, the government foots the bill and helps cover any losses from a loan default. Government-backed loans are less risky for investors. As a result, they can help buyers with lower down payments and credit scores. However, you and your home need to meet a certain set of criteria to qualify for a government-backed loan. There are three types of government-backed loans: VA loans, USDA loans and FHA loans. Each loan type has its own individual qualification criteria. VA loans: VA loans are loans for qualified members of the armed forces, veterans and their spouses. You must meet minimum service requirements or be a surviving spouse of a service member who lost their life in the line of duty or as a result of a service-connected disability. A VA loan allows you to purchase a home with no down payment. You can also refinance 100% of your home's value with a minimum credit score of 620. Although the VA doesn't set specific requirements for minimum credit scores, lenders can set their own guidelines. Rocket Mortgage requires a minimum median FICO® Score of 580 or higher. VA loans are insured by the Department of Veterans Affairs. FHA loans: FHA loans allow you to buy a home with as little as 3.5% down. You must have a median credit score of at least 580 and a qualifying debt-to-income ratio (DTI). If you have a median FICO® Score of 620 or higher, you may qualify with a slightly higher DTI. FHA loans are insured by the Federal Housing Administration. USDA loans: USDA loans are loans for buyers who want to purchase a home in a rural or suburban area. Your home must be in an area the USDA deems to be sufficiently rural. You also can't earn more than 115% of your county's median income, and your home can't be a working farm. You can buy a home with $0 down and have a median credit score of as low as 640. USDA loans are insured by the United States Department of Agriculture. Rocket Mortgage does not currently do USDA Loans. Jumbo Loans You'll need a jumbo loan if you want a loan that's too large for Fannie Mae or Freddie Mac's maximum loan amounts. The good news is that jumbo loans don't usually have higher interest rates compared to conforming conventional loans. However, jumbo loans often have stricter qualification criteria. You'll need a lower debt-to-income (DTI) ratio and a higher credit score to qualify for one. Individual lenders set their own standards on qualifications and how much you can take out in a jumbo loan. Other Non-Conforming Loan Types Besides government-backed loans and jumbo loans, there are a few other non-conforming loan types to consider depending on your situation. Holding mortgage: A holding mortgage is when the seller acts like a lender to the home buyer. The buyer makes monthly payments to the seller, who holds onto the property title until the loan is paid in full. Hard money loan: A hard money loan is a short-term loan offered by individuals or private companies that accept property or an asset as collateral. Purchase money mortgage: A purchase money mortgage is common for buyers who don't qualify for standard bank financing. The purchase money mortgage, otherwise known as owner/seller financing, is a loan from the seller that's given to the buyer. Interest-only mortgage: An interest-only mortgage is when you only pay interest on the loan for a set period of time. Adjustable-rate and fixed-rate are the two types of interest-only mortgage. Benefits of taking out a non-conforming loan include: Lower down payment requirements: Non-conforming government-backed loans usually have lower down payment requirements than conventional loans. You can buy a home with 0% down if you qualify for a USDA or VA loan. Larger loan limits: You may have no choice but to choose a non-conforming jumbo loan if you want to buy an expensive property. Jumbo loans give you access to higher loan maximums than conforming loans. More types of property: Depending on the type of loan you take, a non-conforming loan may allow you to buy a type of property you can't get with a conforming loan. Lower credit: Many lenders offer customized non-conforming loan solutions to people with negative marks on their credit report. For example, you won't be able to get a conforming loan for several years if you have a bankruptcy on your credit report. However, your lender may offer you an individualized non-conforming solution. Keep in mind you'll almost always pay more in interest for these loans.

Securities based lending overview:

In our personal and professional life, unforeseen opportunities as well as large, planned expenses can cause significant needs for liquidity. Like ...Funding an education, Acquiring personal or commercial real estate Renovating a home Pay for a Wedding or special event, Expanding an existing business or even pursuing a personal passion. Regardless of the situation that creates a need for liquidity, some investors may consider, Using available cash or selling existing assets. There are times when these options make sense. But regularly holding large cash balances can have high opportunity costs. Using cash for large liquidity needs may also deplete reserves below an optimal level or prevent us from taking advantage of market opportunities. And selling assets may disrupt long-term investment plans as well as paying taxes on capital gains or other potential tax events That's why it may be worth considering a different option for accessing liquidity -- a securities-based line of credit. First, let's review what it is. A securities-based line of credit allows clients to borrow money using the securities in their investment account as collateral. But why would someone need a credit line when they have assets available? Actually, there are a number of circumstances when this choice may prove financially advantageous. While it can't be used to purchase securities, a line of credit may provide more flexibility to quickly respond to a wide range of needs or planned expenses And accessing equity — without needing to sell assets — can keep investment and asset allocation strategies intact. In addition, not liquidating investments may help defer potential capital gains. Investors may also want to weigh the current return on their assets against their borrowing costs to evaluate whether staying invested may be the right financial move. Finally, a securities-based line of credit can be a cost-effective option to consider. Typically, there is no cost to establish the line, and it only pay interest on the funds used. So, is having a securities-based line of credit in place worth considering? That's what we're here for. We're here to help clients understand their options, so you can make an informed decision. Would you like to set up a time to talk to our in-house JP Morgan Wealth management advisor? . As with all investment decisions, it's important to understand the risks of borrowing before moving forward. Events beyond our control, like market fluctuations that may reduce the value of pledged securities, could lead to the possibility of a collateral shortfall. That's why it's important to have a conversation with our in-house JP Morgan Wealth management advisor before taking out a securities line credit

Chase Business CDs

It grows funds at a fixed rate of return. Investing in a business is something owners do every day and planning for the future is just as important. With a Business CD, it earns a fixed interest rate to help businesses reach their longer term financial goals. We have competitive rates and terms to fit any budget, and clients can easily roll the Business CD over at the end of its term to continue to grow the savings. Account Details Terms from 1 month to 10 years No Monthly Service Fee $1,000 minimum deposit to open Benefits of Business CDs Fixed rate of return Higher balances may earn a better interest rate Earn CD relationship rates when linked to a Chase business checking account FDIC insurance protection Chase Business CD Ladder Chase Business Customers may work with a dedicated banker to set up a CD ladder—a group of 4 CDs opened at the same time for the same amount, but with different terms. As each CD matures, its term will change to the longest term in the ladder, providing steady access to a portion of the funds at staggered intervals, while earning a fixed rate of return with CD relationship rates. Two options are available: - 4-Month ladder - Made up initially of 1, 2, 3 and 4-month term CDs - 12-Month ladder - Made up initially of 3, 6, 9, and 12-month term CDs Account Details $1,000 minimum deposit to open ($4,000 to open the four CDs of a ladder) Early withdrawal penalties for Business CDs and Business CD Ladders include: CD term less than 365 days - penalty is equal to $25 plus 1% of the amount withdrawn CD term is greater than 365 days - penalty is equal to $25 plus 3% of the amount withdrawn - if the withdrawal occurs less than seven days after opening the CD or making another withdrawal of principle after the grace period, the early withdrawal penalty will be calculated the same way, but it cannot be less than seven days of interest, the amount of the penalty will be deducted from the principal

Why is Chase offering MyCar?

MyCar is just one of the ways we're working hard to be a good financial partner to our customers. We're here to help our clients manage their money and make informed financial decisions. A car is an asset that we want to help clients manage by anticipating maintenance needs and understanding its estimated trade in value in the market

PC Business Banking Benefits

No Chase foreign exchange rate adjustment fees for debit card usage or ATM withdrawals in a currency other than U.S. dollars No monthly service fee on a Chase Business Complete Checking account when linked to a Chase Private Client Checking account. Or No monthly service fee on a Chase Private Client Checking account when linked to a Chase Platinum Business Checking℠ account. Plus a reduced minimum balance requirement for Chase Platinum Business Checking accounts when linked to a Chase Private Client Checking account and no electronic fees. Clients have a choice of additional benefits, either a reduced minimum balance requirement on Chase Platinum Business Checking® account, or no Monthly Service Fee on a Chase Complete Business Checking® account : balance requirement reduced from $100k to $50k No additional Chase fees for wire transfers when a Chase Platinum Business Checking account is linked to a personal Chase Private Client Checking account. Many business owners are eligible for a dedicated Business Banking Relationship Manager Questions: what are the eligibility requirements? Can you have both a Chase Business Complete Checking account & chase Platinum business checking acct under one business acct? - why does platinum card benefits bal requirement & complete card benefits monthly service fee?

Chase First Banking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment We reserve 30mins for an appointment, but they can sometimes run over depending on the complexity and number of questions you may have What's at least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client banking experience do you live or work nearby, what do you do there, you've been there for how many years, how did you get started in that line of work, where do you go to school? — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. ** i'm sorry to hear that*** Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients—-I can show you where to find the information in a little bit if you like What that means is you'll never have to worry about finding a branch or ATM, if you're traveling- A lot of local banks don't have that same reach Your daughter or son/name, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like digital wallet and our chase offers program which are just a few of the features that come with the account that our clients A part of that younger age group enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there. But I enjoy explaining to our client especially newer ones why we really are the only bank they have to use. We have you covered during all major milestones in your life, High school and college checking as well Let's start with the basics: Does anyone in your family or do you know anyone that has a Chase first checking account—— OK then this might be review for you Chase First Banking is a program available exclusively for Chase checking clients who are parents or guardians to help teens and kids build good money habits. - It's a great step toward teaching teens and kids between ages 6-17 about financial responsibility - it gives parents control over how much their (kids name) can spend, and allows them the opportunity to learn the fundamentals of saving, spending and even earning. - Plus — there are no monthly service fees. The biggest difference with Chase first banking—- because this account is designed for minors, it doesn't include the same standard service as our other higher tier-checking account offering. For example: Direct deposits, chase quick deposits and Zelle are not features included, where as with chase high school checking and chase college checking do include those options Question: how are funds added into the account, if direct deposit Is not a feature included? How it works: - Chase first banking uses three simple categories to divide how teens and kids should think about managing money: spend, earn, save (go to demo) With Spending: It allows parents to Manage where and how much NAME can spend. * NAME can use their own debit card to make purchases at stores and online. * she can Set up account alerts to help keep track of their purchases.—-just like a standard checking out * mom can Set limits on where and how much they can spend, like $10 at restaurants or $15 to spend anywhere. * Teens and kids can request money and parents can approve or decline the request. * mom or dad can also Set limits on how much NAME can withdraw at ATMs. Saving: Helps teens & kids start saving and setting their own savings goals in the Chase Mobile app. * it Makes savings a habit! Parents can talk to their teens or kids about their savings goals and track their progress in the Chase Mobile app. * (NAME) can transfer money they've received or earned at any time. * and mom can Easily transfer or withdraw money to their kids savings goals.—-I always joke, don't get mom upset because you'll wake up with your banking acct whipped out Question: do parents have access to their children savings accounts? Then Earning: And for those parents who give an allowance, you can Set up recurring allowances and assign one-time chores. * it Makes paying allowance easier with recurring transfers - daily, weekly or monthly - to your child in the Chase Mobile app. * then NAME Can be paid when they're done in the Chase Mobile app. It's great for teaching teens/kids how most adults receive their paycheck with ACH direct deposit transactions Maximum Number of Accounts Allowed: Up to 5 Chase First Checking accounts per parent/guardian Only Way to Deposit Funds: Is through a transfer from any qualified Parent/guardian linked checking account to this account using chase.com or Chase Mobile® ——-how are minors depositing their funds if they were somehow working? It looks as though mom or dad would have to deposit the funds into their checking account and then transfer it over to their Childs chase 1st banking account? Note: because they're not of legal age to work Than To Withdraw Funds: it could be completed: - At an ATM - At merchants for purchases with a debit card (no cash back with PIN transactions), why???including online purchases - OR, the parent/guardian can transfer funds back to any of their checking accounts using chase.com or Chase Mobile To - Open this account you must go on chase.com or Chase Mobile... in branch enrollment is not offered - parents give consent for their child to see any information regarding this account - Since Parents/guardians own the account, they are the only one who may contact the bank about changes, questions or claims on the account—-clients cannot enroll at a branch it must be done through online enrollment—- we physically don't have the capabilities on our systems to open a Chase First banking account Other things to be mindful of Interest: Does not earn interest And several standard banking services are not included within this program Services Not Available: - Zelle® - Chase QuickDeposit - Chase Overdraft Services because A Chase first baking account must be linked to a parent or guardian's checking or savings account for overdraft protection - Check writing and check deposits - Wire transfers (incoming or outgoing) - ACH transactions (deposits and withdrawals) - We may prohibit certain transaction types. This includes, but is not limited to: • Purchasing official checks and other monetary instruments • Withdrawing cash from a banker at a branch or merchants • Paying for rentals (e.g. cars, equipment, furniture) • Funding gambling related activities Chase First Checking doesn't have a monthly service fee, but there are other fees your son or daughter/name can still incur - Only Fees That Apply Such as: Non-Chase ATM: (Avoid these fees by using a Chase ATM) $3 for any inquiries, transfers or withdrawals while using a non-Chase ATM in the U.S., Puerto Rico and the U.S. Virgin Islands. Fees from the other ATM owner/network still apply Fees from the ATM owner/network still apply $5 per withdrawal and $3 for any transfers or inquiries at ATMs outside the U.S., Puerto Rico and the U.S. Virgin Islands. Fees from the other ATM owner/network still apply Foreign Exchange Rate Adjustment: when making card purchases or ATM withdrawals in a currency other than U.S. dollars 3% of withdrawal amount after conversion to U.S. dollars. For additional information on exchange rates, refer to the Deposit Account Agreement Card Replacement - its $5.00 for a Rush Request (shipped in 1-2 business days): OR (Avoid this fee by requesting standard shipping) To get started and open your account, we need two forms of identification a primary and secondary ID: To get started, we need two forms of identification a primary and secondary ID: to authenticate your account and have authorization to make changes Question: is it possible for this to affect my child's credit score—- no because your child is not the owner of the account the parent or guardian is the owner of The account and you're essentially giving permission for them to be an authorized user on the account... it's very similar to a privilege card———-? Maybe not true remember credit card authorized users? Question: Who's name is on the debit card? And do they get their own online user ID and password credentials to access the account to see transaction activities and things like? Yes , The parent or guardian's name is the name on the debit card

Chase Highschool Checking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment We reserve 30mins for an appointment, but they can sometimes run over depending on the complexity and number of questions you may have What's at least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? do you live or work nearby, what do you do there, you've been there for how many years, how did you get started in that line of work, where do you go to school? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, most important is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if you're traveling- A lot of local bank don't have that Same reach chase high school checking clients, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits and digital wallet are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there. But I enjoy explaining new clients why we really are the only bank they have to use. We have clients covered in all core areas of your finances, not just baking but lending investments as well do you live or work nearby, what do you do there, you've been there for how many years, how did you get started in that line of work, where do you go to school? Let's start with the basics: - Parent co-owned account for students ages between 13-17 at account opening, must open in branch * No monthly service fee on Chase High School Checking for students 13-17 at account opening with their parent/guardian as a co-owner and the account MUST be linked to the parent/guardian's personal checking account. For overdraft protection * Linked accounts exclude Chase High School Checking℠, Chase College Checking℠, Chase Secure Checking℠ and Chase First Checking℠. * No monthly service fee on a Chase Savings℠ account for teens & kids younger than 18 — how can minors open up a savings account? To get started and open your account, we need two forms of identification a primary and secondary ID: To get started, we need two forms of identification a primary and secondary ID: to authenticate your account and have authorization to make changes Check Return Options: Check Safekeeping Additional Benefits: N/A Services Not Available: - Standard Overdraft Practice - Chase Debit Card Coverage Question: what's the monthly service fee if it's not linked to the parent/guardian's checking account? Ans:? Monthly Service Fee None —- what if it's not linked? It must be linked mandatory!!! What's the max limit HS checking: one parent or guardian can have on their account? Why must the account be opened at a branch? —— a Chase branch associate needs to be present to approve a valid photo Id

Chase Business Total Savings (no relationship rates)

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching a (product type) chk acct that suits the business needs —one way to help determine that is to understand what the typical combined checking and savings balances might look like for the business on a daily basis? — Can you walk me through the purpose for opening this account, is it for operating expenses? — It's for something else like a separate expense account for maybe managing business investment properties or side projects Do you know what the monthly Transaction volume of the business will look like? Probing questions: How does the business typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you when opening a business _________ acct? How will the business be legally structured? From what you indicated it appears the business will need a __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if traveling Chase Business Total Savings clients, will allow be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there Let's start with the basics: this is for businesses with lower savings balances, just starting a savings plan or using savings as Overdraft Protection. Notice as I turn my screen: there is a Monthly Service Fee: $10 that can be waived with the following each monthly statement period: Average ledger balance of $1,000 or more in this account OR Maintain a linked Chase Business Complete Banking account (Go to disclosure) there are Up to 15 transactions at no charge (16+ $0.40/each) Up to $5,000 in cash deposits per statement period. —-No charge for cash deposited at ATMs (see Business Deposit Express Fee Schedule for additional fees) —-: cash deposit processing fees for all business checking and savings accounts—- fees will apply per month to all cash deposits in excess of the amount listed Under each business checking account. Processing fee Cash deposited per month: including night drop, post verification and immediate verification a $2.50 fee per $1000 No charge for: cash deposited at ATMs, coin roll order, currency strap order Dual pouch plastic bags: fee depends on bags selected (see Business deposit express terms and conditions for more details) Can be linked to a business debit card, associate card or employee deposit card Does not allow for outgoing domestic or international wires All withdrawals and transfers out of your business savings account count toward this fee, including those made at a branch or at an ATM. $5 Savings Withdrawal Limit Fee, that's applied to this account after the sixth withdrawal or transfer per monthly statement period (maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of $15). Your only charged three times for this saving withdrawal limit fee per month. : 7th, 8th, 9th are charged the $5 dollar fee

Chase Business Premier Savings

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching a (product type) chk acct that suits the business needs —one way to help determine that is to understand what the typical combined checking and savings balances might look like for the business on a daily basis? — Can you walk me through the purpose for opening this account, is it for operating expenses? — is it for something else like a separate expense account for maybe managing business investment properties or side projects Do you know what the monthly Transaction volume of the business will look like? Probing questions: How does the business typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you when opening a business _________ acct? How will the business be legally structured? From what you indicated it appears the business will need a __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase business clients What that means is you'll never have to worry about finding a branch or ATM if traveling Chase Business Premier Savings clients, will be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there Let's start with the basics: this is For businesses with higher savings balances looking to maximize earnings or save for future expansion Notice when I turn my screen: There is a Monthly Service Fee: $20 that can be waived with the following each monthly statement period: Average ledger balance of $25,000 or more in this account Other ways it can be waived: Maintain a linked business checking account Chase Performance Business Checking® or Chase Analysis Business Checking℠ or Chase Platinum Business Checking℠ Note: chase business complete? Doesn't waive the monthly fee? (Go to disclosure) there are Up to 30 transactions per month at no charge anything above has a cost of(31+ $0.40/each) (are transactions defined as withdrawals and transfers or do non-cash deposits count toward that limit as well)? Up to $10,000 in monthly cash deposits Restriction per statement cycle without an additional fee. after that than what? (See below) cash deposit processing fees for all business checking and savings accounts—-fees will apply per month to all cash deposits in excess of the amount listed Under each business checking account. Processing fee Cash deposited per month: including night drop, post verification and immediate verification a $2.50 fee per $1000 No charge for: cash deposited at ATMs, coin roll order, currency strap order Dual pouch plastic bags: fee depends on bags selected (see Business deposit express terms and conditions for more details) Can be linked to a business debit card, associate card or employee deposit card —-Access manager —— is more common Does not allow for outgoing domestic or international wires Premier relationship rates available when linked to an active qualifying Chase business checking account (see interest rates) and with at least 5 customer initiated checking account transactions each monthly statement. All savings accounts with Chase for personal or business accounts give the option to set up Automatic Savings Transfer: It's a convenient way to maximize savings for future opportunities Simply set the target balance wanted in the business checking account, and any balances over that amount will be automatically moved into the Chase Business Premier Savings account each business day There is no fee for the service and clients can move money back into the business checking account anytime if needed—-would they then be subject to the savings withdrawal limit fee? $5 Savings Withdrawal Limit Fee, which is a Chase fee, applies for each withdrawal or transfer out of this account over six per monthly statement period (no charge for cash deposited at ATMs; see Business Deposit Express Fee Schedule for additional fees). All withdrawals and transfers out of a business savings account count toward this fee, including those made at a branch or at an ATM. Waived with: A balance of $25,000 or more in this account at the time of withdrawal or transfer out.

Chase Business Complete checking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching a (product type) chk acct that suits the business needs —one way to help determine that is to understand what the typical combined checking and savings balances might look like for the business on a daily basis? — Can you walk me through the purpose for opening this account, is it for operating expenses? — is it for something else like a separate expense account for maybe managing business investment properties or side projects Do you know what the monthly Transaction volume of the business will look like? Probing questions: How does the business typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you when opening a business _________ acct? How will the business be legally structured? From what you indicated it appears the business will need a __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase business clients What that means is you'll never have to worry about finding a branch or ATM if traveling Chase Business complete checking clients, will be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there Let's start with the basics: Chase Business Complete checking takes care of the basics, so clients can focus on growing the business. Notice when I turn my screen: There's a $15 Monthly Service Fee That can be waived with one of the following each monthly statement period Maintain a $2,000 deposit daily minimum ending ledger balance each business day during the monthly statement. Or other ways to waive the monthly service fee: Spend at least $2,000 on purchases with a Chase Ink® business credit card or Receive $2,000 in deposits from QuickAccept transactions or other eligible payment solutions: Chase smart terminal, etc... You can also wave it by maintaining a linked chase private client checking account other ways to waive the fee: Provide valid, qualifying proof of military status (active or veteran) Some additional benefits include: Convenient access to payment processing solutions: Process all major debit and credit cards with QuickAccept. It's a built-in feature with a Business Complete Checking account. —Accept fast payments through the Chase Mobile® app Electronic deposits and depositing items, ACH and ATM transactions, Chase quick deposits, debit card purchases and internal transfers no charge: Beginning February 28, The first 10 external ACH transactions will be $2.50 anything there after will be $.15 per transaction It used to be $25 for the first ____ and $.40 each there after Deposits and withdrawals made with a teller and paper checks written on the account: 0-20 no charge 21+ .40/each No cash deposit processing fee for the first $5000 per statement. cash deposit processing fees for all business checking and savings accounts—-fees will apply per month to all cash deposits in excess of the amount listed Under each business checking account. Processing fee Cash deposited per month: including night drop, post verification and immediate verification a $2.50 fee per $1000 —Certain cash management services, including but not limited to, cash concentration, lockbox and end of the day sweeps are not permitted in conjunction with this type of checking account. Chase reserves the right to convert this account to accommodate such cash management services. Conversion may result in increased fees The largest drawback with a Chase business complete checking account is that there is a smaller transaction volume limit, cash deposit limit and it doesn't include the full comprehensive list of banking fees that are waived.... When compared to our other higher tiered business checking accounts we usually have welcome bonuses offered to new customers opening an account, but they vary month to month: right now Earn $300 when opening a Business Complete Checking account for new Chase business checking customers with qualifying activities Here's how to receive it—— $300 bonus1 Open a new Chase Business Complete Checking account online or present this offer at a local Chase branch. Fund a minimum deposit of new funds within 30 days of offer enrollment and maintain that balance for 60 days. Complete 5 qualifying transactions* within 90 days of offer enrollment. Then the $300 bonus will be deposited within 15 business days. Qualifying transactions include debit card purchases, Chase QuickAccept deposits, Chase QuickDeposit ACH (Credits), wires (credits and debits), Chase Online Bill Pay Remember: no wire transfer fee benefits

Chase Performance Checking

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching a (product type) chk acct that suits the business needs —one way to help determine that is to understand what the typical combined checking and savings balances might look like for the business on a daily basis? — Can you walk me through the purpose for opening this account, is it for operating expenses? — is it for something else like a separate expense account for maybe managing business investment properties or side projects Do you know what the monthly Transaction volume of the business will look like? Probing questions: How does the business typically make deposits? What about purchases and payments? Can you help me understand your top 3 financial properties or concerns, what's most important to you when opening a business _________ acct? How will the business be legally structured? From what you indicated it appears the business will need a __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase business clients What that means is you'll never have to worry about finding a branch or ATM if traveling Chase performance checking clients, will be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there (see business feature tabs Chase Business Online eg) Let's start with the basics: this is built for growing businesses When businesses are at that stage of growth, their needs grow more complex. Performance Business Checking is built to give clients the features their looking for to expand and grow Notice when I turn my screen: There's a $30 Monthly Service Fee That can be that waived with one of the following each monthly statement period Maintain an average beginning day balance of $35,000 or more in any combination of all of the business savings, (excluding client funds savings accounts), Business CDs and other Chase performance business checking accts with a Chase performance checking account: 250 transactions per month are at no charge, plus unlimited electronic deposits. Electronic deposits and depositing items, ACH and ATM transactions, wire (incoming)and , Chase quick deposits, are at No charge across all linked Chase performance business checking accounts Deposits and withdrawals made with a teller and paper checks written on the account: (Go to disclosure) 0-250 no charge 250+ .40/each there after $20,000 monthly cash deposit without an additional fee—— cash deposit processing fees for all business checking and savings accounts—-fees will apply per month to all cash deposits in excess of the amount listed Under each business checking account. Processing fee Cash deposited per month: including night drop, post verification and immediate verification a $2.50 fee per $1000 Beginning February 28, The first 10 external ACH transactions will be $2.50 anything there after will be $.15 per transaction Question: it states unlimited electronic deposits not cash deposits Other fees that are covered with a chase_________ acct All incoming wires and two most expensive outgoing domestic wires at no charge per statement cycle Interest option available — see your banker for more information Certain cash management services, are not permitted or may be Limited in conjunction with this type of checking account. Chase reserves the right to convert the account to accommodate such cash management services, conversion may result in increased fees - $4 dollar check enclosure fee charged per statement period No non-chase ATM fees charged by Chase for using another institutions ATM No charge for counter checks, money orders, cashier checks Link up to 99 chase performance business checking subaccounts No monthly service fee on a linked chase Total checking account

Chase Premier Savings

Please have a seat and Ajla our branch manager will be with you shortly, within the next 15 minutes or if it's easier we can schedule time for an appointment What's a least hectic time for you earlier or later in the day? Welcome to Chase my name is Michael, how can I assist you today? Ok: and your name please? Repeat name, again my name is Michael, I am one of the bankers here at the branch... I'll be able to assist you with that...please let's have a seat at my desk(hand single) —— can I get you a water or anything? Would you prefer for the door to be open or closed? Are you new to chase? Yes: what played into your decision to want to open account with us, And not a Wells Fargo Or a different bank? No: Great, how long have you been with us and is this the branch you frequently bank at? - well we'd like to thank you for your continued business, we truly appreciate it. Chase is always looking to find ways to improve our client experience — what type of accounts do you currently hold with us? We can touch on those other accts in a little bit. (Alt) Your here today to__________________, let's focus on getting that taken care of. Let's focus on matching you to the (product type) chk acct that suits your needs —The best way to help determine that is to understand what the typical combined checking and savings balances might look like for you on a daily basis? — Can you walk me through the purpose for opening this account, is it for everyday banking needs? — It's for something else like a separate expense account for maybe managing investment properties or side projects From what you indicated it appears you'd be a great candidate for our __________________ acct! it provides all the essentials, and is very intuitive and easy to use. You'll have access to more than 16,000 ATMs at close to 4,700 branches nation wide. and most importantly it's FDIC insured up to $250,000 Those numbers are straight off our account disclosure agreement that we provide to all new chase clients What that means is you'll never have to worry about finding a branch or ATM if you're traveling chase premier savings clients, will also be able to use our chase online banking, bill pay and mobile banking app, plus there's other additional benefits like Chase DepositFriendly℠ ATMs, Chase Quick Deposits and digital wallet are just a few of the features that come with the account that our clients enjoy using, there's so many little perks and benefits when banking with chase. We can unpack all that later if it makes sense... I know I threw a lot at you right there Let's start with the basics: Best when paired with are other premier checking accounts—. To receive relationship rates Chase Premier savings account earns interest and acct holders can Earn Premier relationship rates when: Make at least 5 customer-initiated transactions in a monthly statement period using a linked checking account. (Regular chase savings doesn't have this stipulation because it doesn't offer relationship rates) and private client savings does not have any relationship rate stipulation as long as it's linked to a Chase private client checking account. The Premier relationship rates will be applied to the savings accounts throughout the next statement period It's a variable Interest rate ; based on daily collected balances Notice when I turn my screen: there's a $25 monthly service fee that can be waived with one of the following each monthly statement period: A balance at the beginning of each day of $15,000 or more in this account OR when linked to a Chase Premier Plus Checking℠ or Chase Sapphire℠ Checking account Clients considering this account need to be aware: Of the Savings Withdrawal Limit Fee: $5 Savings Withdrawal Limit Fee, that's applied to this account after the sixth withdrawal or transfer per monthly statement period (maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of $15). Your only charged three times for this saving withdrawal limit fee per month. : 7th, 8th, 9th are charged the $5 dollar fee Waived with: A balance of $15,000 or more in this account at the time of withdrawal or transfer out Additional Benefits: No Chase fee for: • Non-Chase ATM transactions but A Foreign Exchange Rate Adjustment Fee will apply for ATM withdrawals in a currency other than U.S. dollars • Incoming wire transfers Questions: unless under account disclosures it states both non-chase ATM transactions and refunds of ATM fees charged by non-chase ATM from other banks atm networks. Should we assume then chase only partially covers the ATM transactions fees would the other Banks ATM transaction fee still be applied? Correct Under account disclosure: Chase private client savings and chase private client checking accounts do cover both sides of the ATM transaction fees? Chase sapphire covers both as well. Chase premier plus does not cover both sides of the atm fees Other miscellaneous fees apply See Account Disclosures and Rates for more information. Account subject to approval. Doesn't cover both sides of the ATM transaction or another way to put it the other banks ATM Network fee

The Order in Which Withdrawals and Deposits Are Posted During Our Nightly Processing

Posting order is the order in which we apply deposits and withdrawals to an account. We provide visibility into how transactions are posted and in what order to help clients better manage their account. When we transition from one business day to the next business day we post transactions to and from an account during our nightly processing. The order in which we generally post transactions during nightly processing for each business day is: • First, we make any previous day adjustments, and add deposits to the account. • Second, we subtract transactions in chronological order by using the date and time of when the transaction was authorized or shown as pending. This includes ATM and Chase banker withdrawals, transfers and payments; automatic payments; chase.com or Chase Mobile online transactions; checks drawn on an account; debit card transactions; wire transfers; and real time payments. Question: What's considered a real time payment? If multiple transactions have the same date and time, then they are posted in high to low dollar order. - There are some instances where we do not have the time of the transaction therefore we post those at the end of the day or if the transaction occurred when: • We are unable to show the transaction as pending; or • We don't receive an authorization request from the merchant but the transaction is presented for payment. • Third, there are some transactions that we cannot process automatically or until we've completed posting on the chronological transactions in the account. This includes Overdraft Protection transfers or transfers to maintain target balances in other accounts. We subtract these remaining transactions in high to low dollar order. • Finally, fees are assessed last. If you review your account during the day, you'll see sometimes we show some transactions as "pending." For details, refer to the section "Pending" transactions in the Deposit Account Agreement. That's the contract that governs your acct with chase These transactions impact the available balance, but have not yet posted to the account and we do not guarantee that we will pay these transactions from account if their is a negative balance at that time. We may still return a transaction unpaid if the balance has insufficient funds during that business day's nightly processing, even if it had been displayed as a "pending" transaction on a positive balance during the day. If a transaction that has been made or authorized does not display as "pending," clients are still responsible for it and it may still be posted against the account during nightly processing. Summary posting order: -1st —- deposits 2nd: chronological order — Same day ——by time Same day and time —— highest to low dollar amt - Banks use their own methodology on posting order transactions but they all share similar qualities

Special Purpose Credit Program (historically underserved areas -small business)

SPCP -designed to expand credit access to businesses in majority Black, Hispanic and Latino communities—- historically underserved areas The mind set behind the program and why it was created in 2022....Access to capital has historically been challenging for small business owners who live and work in underserved communities. JP Morgan Chase wants to do it's part by saying yes to more business owners in these areas so they can grow and thrive and their communities can benefit in turn The programmers geography based, it allows chase bank to target capital to the areas that need it most. Customers do not need to do anything special to qualify, if the business is located in an eligible area, and the application will be evaluated under the program JP Morgan Chase understands small businesses are critical drivers of economic growth and job creation, and credit is key to helping them survive and grow. And they are important anchors of their neighborhood. When they are better able to invest and grow they create more vibrant and resilient communities Chase also offers other initiatives to support The underserved business communities: Improve the application process for smaller dollar loans: generally up to 500k to make the process easier, faster and less intimating Digital loan application: can apply for a business line of credit online no need to call if it's a branch Expanded its free one on one coaching program to more than 40 train senior business consultants in cities to provide mentoring and advice in underserved business communities on everything from boosting credit worthiness to managing cash flow to effective marketing Launched a new resource center: chase.com/business consultant that provides free educational content, resources and advice to help early stage and establish entrepreneurs that user goals

3 Ways to Assess Property Value

The assessed value estimates the reasonable market value for a home. It is based upon prevailing local real estate market conditions. 1. Performing a Sales Evaluation The assessor values the property using comparable sales in the area. Criteria include location, the state of the property, any improvements, and overall market conditions. The assessor then makes adjustments in the figures to show specific changes to the property, such as new additions and renovations. 2. Cost Method This is when the assessor determines the property value based on how much it would cost to replace it. If the property is older, assessors determine the amount of depreciation that has taken place and how much the property would be worth if it were empty. For newer properties, the assessor deducts any realistic depreciation and looks at the costs of building materials and labor, including these figures in the final value of the property. 3. Income Method This method is based on how much income it could produce from the property if it were rented. Using the income method approach, the assessor considers the costs of maintaining the property, managing the property, insurance, and taxes, as well as the return that it could reasonably anticipate from the property. Assessed Value After determining the market value of the property, the assessed value will be arrived at by taking its actual value and multiplying it by an assessment rate. That rate is a uniform percentage, varies by tax jurisdiction, and could be any percentage below 100%. After getting the assessed value, it is multiplied by the mill levy to determine your property taxes due. Once the assessor has the value, they work in two stages: First, they send the assessed value of the property to the owner. Then, they follow it up with a tax bill. Remember assessed tax value is different from assessed property value

What type of home loan options are available if I want lower monthly payments?

We offer competitive rates with lower monthly payment options on DreaMaker, Federal Housing Administration (FHA), Veteran Affairs (VA) and Standard Agency loans.

I have Chase auto financing - why don't I see my car?

We update the site twice a day, from approximately 11:30pm to 11:40 p.m. and from 12:40am to 1:00 a.m. Eastern Time. If a vehicle isn't listed, please check back again later. Or, if preferred , manually loading the car by providing the details or taking a picture of the license plate with a phone and uploading it is an alternative option. Existing MyCar site features and benefits will be available during Scheduled system maintenance. Please note, at this time, we cannot support the following brands: Subaru, Jaguar, Land Rover, Aston Martin, Maserati, McLaren and Rivian. Additionally, our insight data is provided by Kelley Blue Book and some new model car data may operate on a delay. Please try again later.

Chase Auto

When (Shopping): Your Able to Search our participating dealer inventory for the right vehicle. It's a live inventory that sorts and filters by price, model, features (Then Financing:) To Apply Fill in a few details including car choice and dealer to get a credit decision. There's no need to worry because the information can be updated later if needed 2. Get financing Once approved, we'll send the details directly over and to the chosen dealer, saving time and paperwork. 3. Finally, Choose car preferences with the dealer, Chase is available if any financing changes are needed (Then there's ways we help in managing The cost of owning a vehicle: With Tools to manage auto accounts —-Automatic payments—- Alerts and online payment options to help stay on track. The ability to Connect other accounts to Chase profile on chase.com Or Link External Accounts to chase Mobile app And Tools to Simplify managing maintenance throughout the life of the vehicle Chase provides a free program called MyCar Get a trade-in estimate, maintenance information and more with this program MyCar is a free resource used to track the maintenance of a car and understand its market value. Stay on top of maintenance with servicing by checking the maintenance schedule for any vehicle added to Mycar Knowing the vehicles market value Understand the estimated trade-in value so it can be sold or traded in with confidence. At this time, MyCar cannot support the following brands: Subaru, Jaguar, Land Rover, Aston Martin, Maserati, McLaren and Rivian. It's Easy to add a car in minutes with VIN or license plate to confirm car details. What's a vin#? is a unique identifying code given to a vehicle when it's manufactured.... You can think of it as the Social Security number for the car

When a client request written information during an in-person inquiry:

You must print and provide ALL the documents on either the rates and disclosures site (bankers home page) or Solutions explorer: Remember ALL pages must be printed and provided to the customer Always use share/show/point when demonstrating Personal checking: disclosures can be emailed after a client enrolls Business checking: disclosures can only be printed out and provided in person Also: are customers able to request acct changes over the phone if they verify their info?—— there are some aspects we can change over the phone with proper verification..... (SEE Chase Answers)


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