K&F CH 7

flow

state of being completely involved in an activity for its own sake

mindlessness

state of reduced attention expressed in behavior that is rigid or thoughtless

positive deviance

successful performance that dramatically exceeds the norm in a positive direction -associated with: higher overall job performance less burnout increased commitment higher job satisfaction fewer sick days

mindfulness

the awareness that emerges through paying attention on purpose

resilience

the capacity to consistently bounce back from adversity and to sustain yourself in the face of challenges

positive organizational behavior

the study and application of positively oriented human resource strengths and the psychological capacities that can be measured, developed, and effectively managed for improvement performance in today's workplace

the power of positive emotions

they are contagious, they can offset negative emotions

positive psychological capital

those with high levels of PsyCap have high levels of Hope Efficacy Resilience Optimism (HERO)

organizational practices

training support programs human resource practices, programs, and policies

way power and will power

two components of hope

they are contagious

upward spirals of positivity, where positive behaviors, feelings, and attitudes feed your own and those of others in a continual, reinforcing process

optimism

view successes as due to their personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific causes

more confident and positive

when efficacy is HIGH, leads to being

meaningfulness

when someone feels a sense of belonging and serving something that is bigger than self

flourishing

reflects the extent to which our lives contain PERMA

organizational values

restorative justice compassion temperance

your perspective about how to overcome challenges in your life

positive emotions broaden

spread of positive emotions

positive emotions build on themselves resulting in a

achievement

A = pertaining to the extent to which you have a self-directed life, containing achievement for its own sake

engagement

E = the extent to which you are physically, cognitively, and emotionally involved with an activity, task, or project

meaning

M =

positive emotions

P =

relationships

R = positive emotions are associated with activities involving others

how positivity works

positive emotions, mindfulness & psychological capital and signature strengths --> positivity from person factors organizational culture and climate --> positivity from situation factors positivity from person and situation factors --> positive outcomes

negative emotions

are limiting -spur you to act in narrow or specific ways

positive emotions

are resources that fuel individual, group, and organizational success -help build social, psychological, and physical resources -combat negative emotions -broaden your mindset, open you to consider new things -have benefits which endure over long periods of time

inhibitors of mindfulness

attentional deficit and attentional hyperactivity

efficacy

confidence in your ability to do something

strategies to increase positivity

create high-quality connections cultivate kindness develop distractions dispute negative self-talks and thoughts

the world around you and your ability to deal with inherent challenges and opportunities

efficacy influences

benefits of virtuous leadership

financial performance customer satisfaction positive organizational climate measures of organizational effectiveness

virtuous leadership

greater good trust integrity forgiveness

attentional hyperactivity

happens when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing

willpower

having a goal and the determination to achieve it

attentional deficit

inability to focus vividly on an object

benefits of mindfulness

increased physical, mental and interpersonal effectiveness -more effective communication -more balanced emotions -personal satisfaction

social support

is the amount of perceived helpfulness derived from social relationships

well-being

is the combined impact of five elements (PERMA)

way power

means for achieving the goal -need to see alternative paths to achieve the goal

interpersonal communication

mindfulness improves

present moment

mindfulness is in the

unfolding of experience moment by moment

mindfulness is nonjudgmental to the

attentional balance

mindfulness requires

the brain works in ways that detract from staying focused

mindfulness requires effort because

automatic

mindlessness is

poor mental and physical health

mindlessness is associated with

a failure to control emotions

mindlessness is typified by

information processing

mindlessness requires minimal

they can offset negative emotions

need multiple positive experiences to counter a negative experience

flourish

occurs with achievement is pursued for its own sake

self-inspirational

optimism is

realistic and flexible

optimists are

positive emotions have desirable effects on

organizational commitment creativity decision making intentions to quit performance stress

creating a climate that fosters positive OB

organizational values organizational practices virtuous leadership

the benefits of positive OB

positive deviance

strengthens relationships with others

positive emotions