KNH 272
Ryan believes that as the leader of his sport organization he should solve the problem alone, without getting input from his colleagues. This would be an example of _______ type of decision making
Autocratic
There are several elements of effective leadership. Which one listed below best represents this situation? Wendy is focused on the performance outcomes of her team. She has organized her coworkers at the Cleveland Indians to demonstrate their positive attributes and get the job done.
Ability to achieve results
There are several elements of effective leadership. Which one listed below best represents this situation? Matt has a certain way he likes to lead his team. However, today he realized that he may need to consider the contextual factors and adapt his style for what the team needs and prefers. He understands there is not one best way to lead.
Ability to adapt to situations and contingencies
In the article you read titled, Penn State's Failure of Power, which statement listed below best describes the purpose of this reading?
Article describes how there was no defense for the number of people in leadership positions who failed to act.
(T/F) According to the textbook, Freddie represents a Contingency Leadership Theory because he demonstrates his strongest leadership traits, never changes, regardless of the situation or context.
False
(T/F) According to the textbook, it seems that leaders in any field are born with the ability to lead and therefore, on-the-job training is not very important
False
(T/F) According to the textbook, mentoring of leaders is not necessary or recommended to develop leadership behaviors.
False
(T/F) According to the textbook, strategic planning done 3 to 5 years in advance must be consistent, stick to the plan, and not improvise for fear of losing the plan, in today's business world.
False
(T/F) According to the textbook, the concepts of management and leadership are very similar conceptually and in practice, so the best leaders don't have to demonstrate both behaviors.
False
(T/F) All of these - Observation, trial and error, job assignments, communicating with others, enduring hardships, formal and informal education, and training programs are not good sources for learning leadership.
False
(T/F) As a sport leader, I do not need to be concerned about athletes with disability.
False
(T/F) Caitlin joined her sport organization and found it to be very dysfunctional. Caitlin, since she didn't create this culture, doesn't need to intervene and help groups unlearn cultural assumptions.
False
(T/F) Contemporary leadership is thought to be less team-based and more individual than in the past.
False
(T/F) Emotional intelligence can not be measured with a scale or survey.
False
(T/F) Emotionally Intelligent leadership means it's OK if you do not have ability to understand the emotions of others and effectively manage social relationships in your job. You can make up for this in other ways.
False
(T/F) Example of sociocultural complex problems in sport would include international settings and abuse of power, trying to influence public policy.
False
(T/F) If you are the type of leader who can navigate a crisis, then you know if you plan ahead properly you can always assure physical and financial safety of your sport organization
False
(T/F) Kim noticed a lot of differences among her team members' attitudes, beliefs, and values, once they spent some time together and started talking about meaningful things. This is called Surface Level Diversity.
False
(T/F) Kouzes and Posner (2007) described the importance of a shared vision among leader and followers. If this statement true or false - Great leaders create a vision, tell constituents what that vision is, they command commitment, and followers will follow
False
(T/F) Situations that result in multiple injuries or loss of life, significant property damage, and other threats to the survival of an organization (may result from natural disasters, accidents, or terrorism) are examples of LEVEL 1 Crises.
False
(T/F) Sport globalization will likely fail because sport can not be an essential part of the sustainable socioeconomic development in many countries.
False
(T/F) The Haka Ka Mate dance performed by the New Zealand All Blacks national rugby team, which we watched in class is not an example of creating culture in team based sport.
False
(T/F) The organizational culture does not have powerful effect on the organizational performance and long-term effectiveness.
False
(T/F) The summer Olympics are not a good example of globalization because every country is about nationalism and competing only for themselves.
False
(T/F) In the textbook, you read about the importance of being competent in dealing with conflict. Is this statement true or false about effective leadership - They monitor the environment and try to address conflict before it escalates.
True
When a leader tries to make a complex decision and uses this approach (described below), this is a consultative level of decision making - Tina shared the complex problem with her co-workers. She asked for information and their feedback, but made the decision alone.
True
(T/F) According to the reading, women sport leaders in collegiate sports are equally represented as men.
False
The four I's of Transformational Leadership we discussed in class are -
1. Idealized Influence - Ideal role model; "walks the talk" 2. Inspirational motivation - Ability to inspire and motivate 3. Individualized consideration - Demonstrate genuine concern for needs and feelings of followers. 4. Intellectual stimulation - Challenges followers to be innovative and create.
These are the six stages of team turnarounds
1.Leading past losing 2.Commitment to growth 3.Behavioral change 4.Embracing adversity 5.Achievement of success 6.Nurturing a culture of excellence
Billy believes that the quality of relationships between leaders and followers is critical to getting things done and achieving results without tending to relationships is not effective in the long term. He likes to focus on the Four C's of creating trust. They are - Constancy: Followers look to leaders to support and defend them; Congruity: Actions are congruent with words; Competence: Followers must believe leaders are capable; and _______
Caring: Sincerely care about lives of followers and how your actions affect them.
Tim is a sport leader for the Columbus Blue Jackets. He often reacts emotionally, instead of responding rationally and this tends to block communication with his coworkers. Tim is showing _________________ in his leadership with others which _________ lead to productive results
Defensiveness; will not
One of the first steps in building a culture of success would be -
Define your mission by asking the stakeholders about their core values.
Phil leads a sport agency which specializes in representing woman's professional soccer (global football) athletes. Phil likes to develop people for the future. He's often described as having a lot of empathy and being self-aware. His coworkers think he stresses improvement and long-term strengths. This type of leadership style would be called -
Coaching
Betty is the director of marketing at Nike. She demands immediate compliance from her coworkers. They often quote her as saying "Do what I tell you to do." This type of leadership style would be called -
Coercive
Kouzes and Posner (2007) describes exemplary leadership as someone who could -
Enable others to act: Foster collaboration and strengthen others. Inspire a shared vision: Envision exciting, ennobling, and shared aspirations. Model the way: Set examples by aligning actions with shared values.
8 Stage process for leading change?
Establish a sense of urgency Develop vision and strategy Communicate the change in vision Empower employees or others for action
Bowen decided to go through these steps in deliberate strategic planning that he learned in KNH 272. 1. Clarify organizational vision and mission. 2. Analyze external and internal environment (SWOT analysis). 3. Formulate strategy to enhance strengths and minimize weaknesses. 4. Implement strategy across organization. 5. Evaluate and reassess strategy. (T/F) There is one really important step left off this list
False
Internationalization refers to increasing importance of international trade and international relations and the formation of treaties and alliances with other nations. (T/F) Internationalization is the same thing as globalization?
False
The recent controversy with professional athletes refusing to stand during the playing of the national anthem is NOT an example of a complex problem in sport because there are no economic issues for teams, no legal issues involving contracts for athletes, or public relations negative impacts for teams
False
Tony worked at his mother's sport marketing firm is whole life. When he took over the business when his mother retired, people we're shocked when he didn't have the same vision and strategic leadership as his mom. Many people thought these skills should have be innate in Tony, he grew up in the business. Our textbook suggests that vision is innate (born with these qualities to lead) - true or false.
False
The process of influencing individuals, groups, and organizations representing diverse cultural, political, and institutional systems to achieve the global organization's goals is the definition of --
Global leadership
In our class discussion, we suggested that leaders should use a frame of reference when trying to solve the complex problems that are unique to sport. When trying to solve a complex problem, if you try to empower people you work with and try to find a solution relative to relationships building, you would be using a ____________ of reference.
Human resource frame
If you have to select one word to describe leadership - which word, according to Dr. Chase, best describe what leaders do ---
Influence
In class, we discussed definitions for effective leadership. Fill in the key word which best describes our discussion on defining leadership. Leadership is a process whereby an individual ___________ a group of individuals to achieve a common goal.
Influences
Rhonda is in charge of tickets sales for both a NBA and WNBA team in Atlanta. Her motto is "Do as I do, now". She sets high standards for performance and has a strong drive to achieve. Her coworkers notice she tries to get them to get quick results, be motivated and highly competent as a team. This type of leadership style would be called -
Pacesetting
(T/F) In John Maxwell's 5 Levels of Leadership, the fourth level is called PEOPLE DEVELOPMENT leadership. In this level, people follow you because you recruit good people, you put them in the right position, and equip them.
True
Which steps are important to initiate culture change?
Reach consensus regarding current culture. Reach consensus on preferred future culture. Determine meaning of changes. Identify illustrative stories. Determine strategic action agenda.
Some of the tensions related to global sport are best described as -
Safety of participants and spectators across the globe Developing adequate infrastructure for massive global sport events Staying abreast of innovations in technology and digital media communication
(T/F) In John Maxwell's 5 Levels of Leadership, the third level is called PRODUCTION leadership. In this level, people follow you because you achieve results, you are effect as a leader and model behavior that produces results.
True
If you were in charge of hiring a new member of your staff, according to the research on emotional intelligence, you would be better off hiring -
Someone with a higher emotional intelligence than IQ.
There has been a lot of research to date on the theoretical foundations of leadership. Historically we have proposed many different theories. Trait theory was one of the first theories to explain effective leadership, however, there has been a lot of criticism of the trait approach. Which answer best describes this criticism.
Trait theory does not consider the situational effects and individual traits in one situation may not be effective in another situation Traits of effective leadership have not been linked directly to important outcomes such as results or follower satisfaction. It could be difficulty to teach new psychological traits to individuals as the theory suggests.
(T/F) 360-degree feedback is defined as obtaining feedback from supervisors, peers, and followers and then using this information to become more aware of and address personal strengths and weaknesses.
True
(T/F) A good example of an authentic leader is Grace. Grace leads with her heart and is able to connect in her relationships.
True
(T/F) According to Howard Gardner, leadership development is a lifelong process.
True
(T/F) According to a study in Chapter 5, employees are more satisfied with their work when they understand the vision of the company, think the vision is important, and believe there is commitment to the vision.
True
(T/F) According to some of the research on emotional intelligence, emotionally intelligent leaders can demonstrate more emotional maturity that can help in dealing with anxiety-arousing situations often found in sports.
True
(T/F) According to the chapter in textbook, Social integration is the degree to which group members are psychologically linked in pursuit of common goals and this helps in developing deep-level diversity.
True
(T/F) According to the research, emotionally intelligent leaders can arouse parts of the brain in followers that allow development of relationships, improved attitudes, and motivation.
True
(T/F) According to the textbook, cultural competence is important for sport leaders and defined as the ability to acquire cultural knowledge and respond effectively to needs of diverse constituents.
True
(T/F) According to the textbook, leaders need certain competencies and skills for problem solving. One example of this is social judgement skills or the ability to work collaboratively with other coworkers.
True
(T/F) According to the textbook, leaders need certain competencies and skills for problem solving. One examples of these would be creative problem solving which includes a leader being able to develop unique approaches or alternatives to the problem.
True
(T/F) According to the textbook, some of the dynamics of globalization include a collapse of time and space where in 24-hours people can travel to anywhere on the globe
True
(T/F) According to the textbook, the Full Range Model of leadership examines leadership by examining how passive or active leaders are and their impact of others, such as being transformational as opposed to passive avoidant.
True
(T/F) According to the textbook, when developing effective leaders, the best leaders are skilled at several styles and can switch between them depending upon the situation, as opposed to selecting just one leadership style.
True
(T/F) All of these categories below reflect Diversity of Leadership - Diversity of thought, generations, race, culture, gender, age, sexual preference, and disabilities.
True
(T/F) Allowing athletes to compete in any sport league, despite where they were born, can be a key issue related to globalization in sport.
True
(T/F) An imagined or discerned future state that clearly captures the organizations direction and defines it destination is the definition of Vision.
True
(T/F) As teammates spend more time working together, their stereotypes and perceptions of surface-level diversity tend to be replaced by more accurate knowledge of deep-level characteristics.
True
(T/F) As the sport leader in your office, if you are able to reverse performance from negative to positive and bring about lasting change, this would be described in the textbook as Turnaround Leadership.
True
(T/F) Bev was able to clearly state the direction she wanted to go with her business. Because she could define where she wanted to go and the plan to get there, Bev was said to have vision.
True
(T/F) Cleo reacted to a crises in her sport organization by ignoring the situation. Cleo's response, even though it was to do or say nothing, sent a message about what is valued in the culture of her organization.
True
(T/F) Differences among coworkers that are observable or biological characteristics typically seen in physical features are typically called Surface Level Demographics of Diversity.
True
(T/F) Do Well Sports company had created their vision statement. To help communicate their vision, they created slogans and mottos and tried to connect the vision to rewards and important outcomes for employees. As suggested by the textbook, Do Well Sports has done a good job in communicating their vision.
True
(T/F) Hal always evaluated Scott, who was a different culture than Hal, in relation to his own culture. This is known as Cultural Ethnocentrism?
True
(T/F) Having cultural self-awareness as a Global Leader means recognizing that there is more than one way to do things and you are OK with difference.
True
(T/F) In John Maxwell's 5 Levels of Leadership, the fifth level is called PINNACLE leadership. In this level, people follow you because they respect you
True
(T/F) In John Maxwell's 5 Levels of Leadership, the first level is called POSITION leadership. In position leadership people follow you because they have to and they will give the lowest level of work.
True
(T/F) Kim worked hard to develop her vision for her sport agency. She made sure to clarify their purpose and direction, set standards of excellence, and make sure the vision was easily understood by her co-workers. She wasn't able to look into the future and fit the organization to the times they would face. If you were evaluating Kim's plan for her vision you would mark it as insufficient because it didn't look to the future.
True
(T/F) Leaders with the ability to lead in strategic planning are able to address "why-what-how" and not just "how."
True
(T/F) Leadership skills are often learned from naturally occurring experiences, in the culture of leadership, in a lifelong process, and many people (including you) have untapped leadership capabilities.
True
(T/F) Learning From the Legends article is a good example of studying leadership using Trait Theory.
True
(T/F) Modern sport organizations have been described as needing to be open, dynamic and nonlinear because of the increasing complexity.
True
(T/F) Neuroscience-based research can see that emotionally intelligent leaders can impact parts of the brain in followers called the positive emotion attractor, which allows positive development of relationships, attitudes, and motivation.
True
(T/F) Nike is a good example of globalization of business because of their 500 factories worldwide with offices in 45 countries, and distribution of their products to over 20,000 retailers in 100 countries.
True
(T/F) One of the Primary Mechanisms Used by Leaders to Influence Culture is modeling - this means a leader acts within the policies and is consistent with organizational values and expectations.
True
(T/F) People tend to base initial categorizations of other individuals or group members on surface-level characteristics and stereotypes.
True
(T/F) Sport is considered an essential part of the sustainable socioeconomic development in many countries
True
(T/F) Sport leaders should commit to continuous improvement in diversity, inclusion, and cultural competence if they want to be successful.
True
(T/F) Sport organization leaders must have the capacity to respond to a rapidly changing business, political, social, and technological environment.
True
(T/F) Strong organizational cultures typically have shared values, work well together, and unified goals.
True
(T/F) The "Meet and Greet" exercise we did in class emphasized the importance of having good eye contact, a firm hand shake, and sincerity when you smile and greet someone.
True
(T/F) The Women's Sports Foundation's five basic rights for diversity of LGBT participants and employees: - Safety from physical and verbal harassment or violence - Fair treatment in all aspects of programming - Equal access to all aspects of programming - Support for developing positive self-esteem - Educating about social diversity, prejudice, and administration
True
(T/F) The idea of using a crisis to promote and move the organization beyond where it was before crisis is called Promoting organizational resilience.
True
(T/F) The reading describes several examples where sport organizations collectively developed a vision of their future (e.g., NCAA Div. I sports). One way leaders developed their vision was to include other people who can help them shape and implement the plan or vision. This suggests that collaboration among stakeholders is important in visionary leadership.
True
(T/F) The textbook and Dr. Chase suggested sport organizational leaders may need to be even more emotionally intelligent than leaders in other fields or organizations.
True
(T/F) There are many forms of Globalization - such as economic, political, technological, or social.
True
(T/F) Tommy started his new job at Active Sports and was shocked to learn he had to recruit and retain diverse talent in his office. If Tommy had taken KNH 272, he would have know this was __________.
True
(T/F) Transformational Leaders are leaders who "transform" groups by focusing on followers, motivating them to high levels of performance, and in the process, help followers develop their own leadership potential.
True
(T/F) When Miami uses the slogan "Love and Honor" it is intended to create a feeling of expected culture for students and all employees.
True
(T/F) When a leader shares the problem with the group members individually and asks for information and evaluation, you could call this a consultative type (C1) of decision-making.
True
Are these all good Principles for Enhancing Relationships? don't criticize, condemn, or complain become genuinely interested in other people be a good listener give honest, sincere appreciation smile talk about the other person's interests make clear how your ideas benefit the other person
True
In the textbook, one of the studies included in the chapter presented these ideas to transform the culture: a.Establish clear vision, adhere to plan, even when pressured to change b.Clearly and repeatedly communicate values verbally and by your actions c.Celebrate successes d.Ensure that your culture can evolve to meet changing demands e.Importance of valuing and respecting people (T/F) The study found that these ideas can positively change the culture in professional sport?
True
One of the leader's role in making strategic planning work involves laying out the process for change. Because we've talked in class about how difficult it is to get followers to change, the process is critical. All of these suggestions for building a process seem appropriate: (T/F) A leader should - Sponsor the process Champion the process Facilitate the process Create a meaningful process
True
Transformational Leaders are leaders who "transform" groups by focusing on followers, motivating them to high levels of performance, and in the process, help followers develop their own leadership potential.
True
Troy's colleagues at Be Good Sports have a lot of internal disagreement about their mission. Some of his coworkers support each other and some have very different shared values. We would label this as a:
Weak culture for building success
The difference between a deliberate strategy and emergent strategy for strategic leadership is best described as -
deliberate strategy begins with a vision of success and is goal driven, whereas emergent strategy is responsive to unexpected situations and often exploratory.
Matt was asked to handle with a complex problem as the Associate Athletic Director at Miami University. The problem involved dealing with a deficit in their athletic department budget as a result of having to pay student-athletes a stipend. This is a source or example of what type complex problems you may deal with as a leader in sport.
economic
Bethany was the sport leader when a natural disaster occurred and there was a lot of damage to the sport facilities. Bethany remembered she had the crisis leadership competencies needed to act on this crisis. She decided to restore calm and provide reassurance to those affected by the crisis. This was a good example of -
effective communication
Understanding the responsibilities of leadership can help in defining the important components of leadership. Which of these statements below best describe the responsibilities of leadership?
leaders must be morally and ethically responsible. leaders invoke a vision of the future and lead change in that direction. leaders have the capacity to produce desired outcomes.
There are basically 3 types of crisis - as described in our reading. (Level 1, 2, 3). The best approach is to try to prevent a crisis. However, this is not always possible. If a situation results in personal injury or property loss, this would be an example of a ________ crisis
level 2
Achieving results in any sport leadership position is a critical component to being successful. When trying to achieve positive results, a leader will often be judged on these two dimensions.
organizational performance and effectiveness.
The primary mechanisms used by leaders to influence their culture is
pay attention to the priorities and values of the organization. be a role model and act in accordance with your policies and values formally and informally reward what is valued
Deanne had to deal with a complex problem as the General Manager for the Atlanta Dream. The problem involved dealing with an issue which had the potential to negatively impact how people viewed the organization. This is a source or example of what type complex problems you may deal with as a leader in sport.
public relations
If you are the type of leader who is confident and accurate in your self-assessment, people would describe you as emotionally intelligent with high -
self-awareness
If you are the type of leader who has empathy for others and is service oriented, people would describe you as emotionally intelligent with high -
social awareness
If you are the type of leader who is a catalyst for helping other to develop and manage conflict, people would describe you as emotionally intelligent with high -
social skill
Successful turnaround leaders overcome inertia and navigate through obstacles to reach a _____________ of a turnaround.
tipping point
(T/F) In John Maxwell's 5 Levels of Leadership, the second level is called RELATIONSHIP leadership. In this level, people follow you because they want to, people like you.
true
(T/F) Research in team turnaround and leadership style suggests that a MAJOR turnaround may require a more autocratic leadership style.
true
From our class discussions (Simon Sinek's Ted Talk), we learned that sport organizations are better when leaders explain the _________ .
why
