Leadership Test 1 (Chapters 1-3)
Vision
Leadership is most associated with what?
360 Feedback
a feedback process where not just your superior but your peers and direct reports and sometimes even customers evaluate you.
Fundamental Attribution Error
the tendency to over-estimate the dispositional causes of behavior and underestimate the environmental causes when others fail
Leadership
According to some leadership experts, this word is an interpersonal relation in which others comply because they want to
Meet all team members
According to the new leader on-boarding roadmap, within the first two weeks, leaders should do what?
Fundamental Attribution Error
Crediting your own successes to dispositional facts and others' successes to factors in the environment are aspects of what?
The action-observation-reflection model shows that leadership development is enhanced when the experience involves three different processes. If a person acts but does not observe the consequences of their actions or reflect on their significance and meaning, then it makes little sense to say they have learned from an experience.
Discuss the AOR leadership development model.
How issues are raised and decisions made on their boss's team
During the first two weeks on the job, a new leader should schedules one-on-one meetings with peers. What issues should most likely be discussed with peers?
Leaders are more thought to "do the right thing" while managers are thought to "do things right". Managers administer while leaders innovate, managers control while leaders inspire While leaders and managers are different, there is an area of overlap when comparing them. Management and leadership are closely related but have distinguishable functions.
How do management and leadership differ? How are management and leadership similar?
Most people would agree that at a minimum, leadership is characterized by a high degree of trust between leader and followers. vision, empathy, consistency, and integrity (page 151)
How does Bennis define leadership and what are the four qualities of leadership that engender trust?
Creating a coaching plan
In the informal coaching process, a leader is most likely to help a follower to grow skills by:
Reviewing performance appraisals
In the informal coaching process, a leader is most likely to inspire commitment from a follower by:
Action, Observation, and Reflection
Leadership development is enhanced when experience involves the three processes of what?
Strategic Planning
Leadership training programs for mid-level managers are LEAST likely to focus on improving what skill?
1. Goals- clearly identify a goal you want to achieve over the next year or so 2. Abilities- think of the skills you have that will help you achieve your goal 3. Perceptions- this step concerns how your abilities, skills, and behaviors affect others, look back to 360 degree and performance reviews 4. Standards- this step concerns the standards your boss or organization has for your career objectives, what do you need to improve on to achieve your goal
List and describe the steps of a GAPS analysis.
Actor/Observer Difference
People who are observing an action are much more likely than the actor to make the fundamental attribution error, what is this called?
Demonstrated how bias in sex role stereotypes created problems for women moving up through managerial roles
Schein's classic study of sex roles:
Spend a great amount of time training their followers
Technical competence is especially important for first-line supervisors because they do what?
Attribution
The process of assigning underlying causes to behaviors
Self-Serving Bias
The tendency to make external attributions (blame the situation) for one's own failures yet make internal attributions (take credit) for one's success
Simulations
These are relatively structured activities designed to mirror some of the challenges or decisions commonly faced in the work environment
Case Studies
These describe leadership situations and are used as a vehicle for leadership discussions
This experiment showed that both men and women viewed leadership and management roles as "masculine".
What did Schein's experiment show about leadership and management roles?
He created the interactional framework (page 15) which depicts leadership as a function of three elements, the leader, the follower, and the situation.
What is Hollander's approach to leadership?
Managers motivate while leaders develop
What is a conventional distinction that is made between managers and leaders?
Meet with people inside and outside the team so you can learn as much as possible, develop relationships, and determine future allies.
What should you do during you first few weeks of a new job?
Meet the new boss and meet your new team. Just get to know everyone and start to understand how things work in the office.
What should you do on your first day of a new job?
Role Playing
When participants are assigned parts to play in a job-related scenario
The process of influencing an organized group toward accomplishing its goals.
Which of the following best defines leadership?
Leadership and management have both unique functions and an area of overlap
Which of the following statements is true of leadership and management?
Efficiency
Which term is most often associated with the word Management?
Technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates
Why do followers most likely need to have a high level of technical competence?
Performance is often a function of technical competence. Research has shown that technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates. Followers with high levels of technical competence have a lot of expert power and at times can wield more influence in their groups than the leader does. Followers with high technical competence are more likely to be a member of the leader's in-group and are more likely to be delegated tasks and asked to participate in decisions.
Why is it important for followers to have a high level of technical competence?
Improves the odds of good recommendations being made
Why should task forces that are formed to work on key change initiatives be staffed by stars?
Leadership
a complex phenomenon involving the leader, the followers, and the situation
Interactional Framework for Analyzing Leadership
a diagram that involves three elements (the leader, the followers, and the situation) and studies how they interact with each other
Mentoring
a personal relationship in which a more experienced person acts as a guide, role model, and sponsor of a less experienced person
Networking
a socioeconomic business activity by which businesspeople and entrepreneurs meet to form business relationships and to recognize, create, or act upon business opportunities, share information and seek potential partners for ventures.
Single Loop Learning
describes a kind of learning between the individual and the environment in which learners seek relatively little feedback that may significantly confront their fundamental ideas or actions
Double Loop Learning
involves a willingness to confront one's own views and an invitation to others to do so too
Action Learning
the use of actual work issues and challenges as the developmental activity itself, learning by doing
Informal Coaching Process
this takes place whenever a leader helps followers to change their behaviors and involves 5 steps: 1. Forging a partnership 2. Inspiring commitment 3. Growing skills 4. Promoting persistence 5. Shaping the environment
Management
this word has to do with the words efficiency, planning, paperwork, procedures, regulations, control, and consistency
In-group
when an employee has a high degree of loyalty, commitment, and trust felt toward the leader
Out-group
when an employee has no loyalty, commitment, or trust for their leader
Self-Fulfilling Prophecy
when our expectations or predictions play a causal role in bringing about the events we predicted
10% stretch
when you go above and beyond what you need to do, even by just a little each day