Learnsmart

Independent forms model Compensatory Forms model Progression Model

-Various withdrawal behaviors are unrelated, occur for different reasons and fulfill different employee needs -various withdrawal behaviors negatively correlate with one another -Various withdrawal behaviors positively correlated with one another

Ra has been with a company since he graduated. He says his coworkers are more like family. He most likely has ______________ commitment

Affective

The three types of Organizational commitment are

Affective, Continuance, Normative,

according to the job characteristic theory, the degree to which the job provides an employee with freedom, independence, and discretion to the individual performing the work is referred to as

Autonomy

Tyler not brightest in department, but he can always be counted on to do extra little task like bringing baked goods or organizing a luncheon. Tyler would best be described as a

Citizen

After being fired alicia is relieved to be out of the pressure cooker environment this is a form of __________ focused coping

Emotion

Betty has had a miserable day at work. She tells herself that as bad as her job is she is lucky that she has a job when the economy is weak Betty is displaying _________ Focused coping behavior.

Emotion

___________ are states of feelings that are often intense, short-lived and directed at or caused by someone or something in particular.

Emotions

Drew likes aspects on telecommunting, but one of the drawbacks is he feels isolated from his coworkers. According to the __________ model, drew is more likely to leave the organization than his coworkers who have frequent communication with more emotional depth.

Erosion

Owen believes that if he studies hard he will perform well on the exam. This is an example of what kind of belief

Expectancy

TRUE OR FALSE Moods are extreme in intensity

False

The degree to which carrying out the activities required by the job provides employees with clear information about how well they're performing is called

Feedback

Maria was so absorbed with her work she worked through lunch this state would be described as

Flow

Laura would be best described as a go getter. She seems to have an inner drive to excel and continue to master skills , according to the job characteristic theory, this reflects laura's _____________________

Growth Need strength

according to the job characteristic theory, the degree to which a job requires completion as a whole, identifiable piece of work from beginning to end with a visible outcome is known as

Identity

Which theory identifies certain job characteristics that produce high levels of the three psychological states that make work more satisfying?

Job characteristics theory

The value perception theory asserts that employees perception of_______________ ______________ depends on the degree to which their values are being fulfilled.

Job satisfaction

Links Fit or Sacrifice "I grew up in this community and its home" "I am good at what I do in my job" "I would hate to lose all my accrued vacation time"

Links- "I grew up in this community and its home" Fit- "I am good at what I do in my job" Sacrifice- "I would hate to lose all my accrued vacation time"

Luis is fed up with his his job, he comes in late and takes lots of long breaks what form of physical withdrawal are being demonstrated?

Long Breaks and Tardiness

Jay dislikes the new boss, but has been with the company long enough to see bosses come and go. He plans to wait it out and hope things eventually improve. which of the following best describes jays reaction to negative work event?

Loyalty

What of the following reactions to negative work events would be categorized as passive? Voice Exit Loyalty neglect

Loyalty and Neglect

One of the factors in irenes job as a web designer that gives her the most satisfaction is putting together images, words, animations, and sounds and immediately seeing her work take shape. this would best describe which psychological state

Meaningfulness of the work

Laura wants to spend time with her patients to understand their health concerns but the clinic schedules too many patients every day. Laura is frustrated with this state of events. what is she experiencing

Role Conflicts

Primary appraisal answer the question is this stressful? and _________appraisals poses the questions what could be done?

Secondary

Even though linda has not planned an event as large as the company christmas party she is confident that she can mange it successfully. What kind of belief is this?

Self-efficacy

What of the following are specific values related to work itself? Power over others sense of achievement moral cause intellectual stimulation

Sense of achievement and Intellectual stimulation

which job characteristic refers to the degree to which the job has a substantial impact on the lives of other people particularly people in the world at large.

Significance

3 best friends join a company together, called 3 musketeers then 2 leave for other companies, the third them considers if they should leave too, this shows the ______________ phenomena

Social Influence

Almost every Monday you will see a group in sara's cubical comparing their football pool picks and analyzing the weekends games. which form of psychological withdrawal is this

Socializing

What is the term for negative consequences such as headaches, that can occur when people do not have the ability to deal with stress

Strains

deon learned that his company is going to announce layoffs by the end of the month. He is overwhelmed by this news and doesnt know how he is going to meet his financial responsibilities if he loses his job. what is deon experiencing?

Stress

Behavioral Strains include

Teeth grinding alcohol abuse overeating

Which model suggest that the employee that has few emotional attachments to a company will be most likely to leave an organization?

The Erosion Model

The people place and things that can inspire an employees desire to remain a member of an organization are known as her focus of

commitment

As long as my boss thinks I am busy he doesn't bother me with extra workand thats fine with me matt reports. If i had to deal with my boss all week I would quit. what model of withdrawal best describes matts behaviors

compensatory forms model

what are the terms for the actions and beliefs people use to face stress and the emotions caused by stress

coping

amy really doesn't like her job but needs the income for family. she most likely has ____________ commitment.

Continuance

Alec is tech savy and has developed a number of different apps. He has volunteered to help his boss develop a mobile app for the sales force. this is an example of job ____________

Crafting

Ann feels like she must stay at a firm because they trained her. She most likely has ___________ commitment to it.

Normative

Sally just finished her MBA, thanks to company's generous tuition reimbursement She received a offer from a competitor but think she should stay because of how much her employer paid for education. She most likely has ____________ commitment

Normative

Employees feelings about their pay including whether its the amount the deserve is referred to as ______________ satisfaction

PAY

of the five job facets identified by the value-percept theory , which has the lowest correlation with job satisfaction?

Pay

Moods can be typically categorized along which of the following general dimensions

Pleasantness and activation

When stressors enter our lives, our bodies quickly judge situations and decide whether or not they are stressful what is the name of this process

Primary appraisals

_____________ withdrawal is a form of neglect

Psychological

________________ ________________that result from stressors include depression, anxiety, anger, hostility, reduced self-confidence, irritability,

Psychological strains

Which is the form of withdrawal that leads to permanent withdrawal from the work environment?

Quitting

Im so bored on this job I could scream. Everyday its the same thing i can do in my sleep.according to the job characteristic theory, she is likely deficient in which of the core job characteristics

Variety

What of the following types of organizational commitment is associated with organizational citizenship behaviors?

affective

The __________ theory asserts workplace occurrences that can generate reactions can go onto influence work attitudes and behaviors

affective events