LHRD 3271 - Mid-Term

Which of the following statements is true of human capital?

Motivation to deliver high-quality products and services is a part of human capital.

Which training outcome relates to trainees providing feedback about their satisfaction with a trainer?

Reactions

Which of the following statements is true of near transfer?

Trainees should be encouraged to focus only on important differences between training tasks and work tasks rather than unimportant differences.

Which of the following issues is addressed by task analysis?

What is the focus of the training?

The learning cycle for a trainee begins with a _____.

concrete experience

The evaluation process ideally begins with _____.

conducting a needs analysis

_____ refers to asking a large group of employees to help provide information for needs assessment.

crowdsourcing

A _____ refers to an organized program of study designed to meet a complex learning objective.

curriculum

In training, the greatest level of support that a manager can provide is to _____.

participate in training as an instructor

The pre-training phase primarily involves _____.

preparing, motivating, and energizing trainees to attend the learning event

Behavior modification is a training method that is primarily based on _____.

reinforcement theory

new knowledge and skills.

self-efficacy

Behavior modeling is a training method that is primarily based on _____.

social learning theory

Which of the following methods is inexpensive and allows the collection of data from a large number of individuals?

survey

_____ refers to a systematic approach for developing training programs.

the training design process

_____ refers to the process of collecting the outcomes needed to determine whether training is effective.

training evaluation

_____ refers to the process of a company using information about other companies' training practices.

benchmarking

_____ analysis involves determining the appropriateness of training, given the company's business strategy, its resources available for training, and support by managers and peers.

organizational

Which of the following statements is true of needs assessment?

The role of the needs assessment is to determine if training is the appropriate solution.

Which of the following instances call for training with an emphasis on far transfer?

Creating a new product

Which of the following is not one of the major reasons organizations outsource training?

Desire for greater control

Which of the following statements best differentiates formative evaluation from summative evaluation?

Formative evaluation focuses on how to make a training program better, whereas summative evaluation helps to determine the extent to which trainees have changed after training.

Which of the following is true about a learning organization?

In a learning organization, employees learn from failure and from successes.

Which of the following statements is true of training?

It is important to realize that for training to be effective, both learning and transfer of training are needed.

Which of the following is not included in the ADDIE model?

engagement

The ADDIE model is most closely associated with:

formal training and development

The strategic training and development process begins with _____.

identifying the business strategy

In expectancy theory, the belief that performing a given behavior is associated with a particular outcome is called _____.

instrumentality

Informal learning _____.

leads to the effective development of tacit knowledge

Which of the following is true with regard to SWOT analysis?

A SWOT analysis provides a company the information needed to generate several alternative business strategies and make a strategic choice.