LS Chapter 1 - INTRO COMM

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Health can decline quickly when individuals are deprived of communication, such as when they

are in solitary confinement.

A common communication myth is that communication is inherently

good

Research has shown that people with strong ties to family and friends are less likely to suffer from which of the following?

mental illness premature death high blood pressure

A formal description of the process of communication is called a communication

model.

Anything that interferes with the receiver's ability to address a message is called

noise.

Santiago Ventura never made eye contact with the police officer because Mixtec Indians

believe that it is rude to look people directly in the eye.

Environments that incorporate multiple communication channels at once are called

channel-rich contexts.

Which form of communication involves communicating with yourself?

intrapersonal communication

Communication breaks down when we are

no longer communicating effectively.

True or false: Cognition is the same thing as intrapersonal communication.

False

According to research, the single most important predictor of happiness in life is

a successful marriage.

Environments that use relatively few channels are called channel-______ contexts.

lean

Deception has become more common in certain communication venues, such as

online ads

True or false: If people treat you as being intelligent, you will be more likely to believe that you have that trait.

True

Why did the officer presume the guilt of 14-year-old Santiago Ventura?

Ventura answered "yes" to all of the officer's questions.

In terms of the communication process, tone of voice functions as

a communication channel.

A communication model is which of the following?

a formal description of the communication process

The transaction model of communication maintains that people in a conversation are

both sources and receivers.

When 91% of surveyed U.S. adults report that their communication skills are above average, they are

confusing experience with expertise.

Confusion that results from the multiple meanings of the term boot in British and American English demonstrates

the arbitrary nature of language.

Which of the following is not a communication myth?

Communication skills are improved by practice.

Which of the following best describes instrumental needs?

Most day-to-day communication is about meeting instrumental needs.

The communication model that treats communication as a one-way process is the ______ model.

action

Which of the following statements about communication is not correct?

Communication has no rules.

Which of the following statements about communication is true, given that it can be used for positive purposes, such as expressing love for our children, but also for negative purposes, such as lying or making threats?

Communication is neither inherently good nor bad.

Which communication myth is illustrated by the belief that lack of effective communication is the primary cause of failing marriages?

Communication will solve any problem.

True or false: Everyone is an expert communicator because we have communicated practically every day of our lives.

False

True or false: Having an active social life is not a powerful predictor of a person's overall happiness.

False

Which of the following statements are examples of spiritual principles?

I believe in destiny and fate. Divine beauty is found in nature.

Which of the following statements are true of the action model of communication? Select all that apply.

It assumes a one-way process. It depends on the receiver to decode the message.

Which statements about the interaction model of communication are correct?

It includes feedback. It treats communication as a two-way process. It includes context.

Which of the following statements about the transaction model are true?

It sees conversations as simultaneous two-way flows. It treats conversation participants as both sources and receivers.

When Sam got up in the morning, he took a shower, chatted with his wife and kids at breakfast, and then went to work. At work, he asked a colleague to review a proposal, confirmed a lunch date with a friend, and wrote a memo to justify his request for a raise. Which of the following statements best describes this account?

Sam mostly addressed his instrumental needs.

True or false: Communication includes writing.

True

Unlike relational communication needs, identity needs

are formed in part by comparing the self to others.

Communication is the process that humans use to exchange information and create meaning by using which of the following?

behaviors symbols signs

Which elements does the interaction model add to the action model?

feedback and context

In the context of communication, which of the following best completes this sentence: "Because words by themselves are symbols, they have no inherent ______ until someone uses them."

meaning

Which of the following are common among the action and interaction models of communication but not the transactional model?

separate source and receiver roles a series of back-and-forth messages

Remarking "it is never okay to steal" is an example of using communication to meet a(n) ______ need.

spiritual

Which of the following are reasons a speaker might prefer to conduct an online video conference rather than post an online video?

to receive information from facial expressions from the audience to use multiple communication channels


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