LTCA 105 Ch13 Managing Diversity and Inclusion

Which of the following is NOT a dividend of diversity? Check all that apply. -Improved leadership focus -Increased quality of team problem-solving -Better use of employee talent -The improved consensus among team members

- Improved leadership focus -Improved consensus among team members

When a U.S. company creates a policy saying that its employees all over the world have to dress the same way its U.S. employees dress, it is engaging in ______.

ethnocentrism

When a work group accepts ideas from all of its diverse employees, it is engaging in

pluralism

When a person has negative feelings about another group of people, but is not aware of those feelings, they are guilty of _____ .

unconscious bias

Which of the following ways of thinking are associated with stereotyping? Check all that apply. -Assigns negative traits to members of a group -Based on cultural differences verified by research methods -Assumes that all members of a group have the same characteristics -Based on false assumptions without any real evidence

-Assigns negative traits to members of a group -Assumes that all members of a group have the same characteristics -Based on false assumptions without any real evidence

Which of the following ways of thinking are associated with valuing cultural differences? Check all that apply. -Assigning negative traits to members of a group -Not assuming that all individuals in a group have the same characteristics -Viewing cultural differences as positive or neutral -Basing ideas about cultural differences on information verified by scientific research methods

-Not assuming that all individuals in a group have the same characteristics -Viewing cultural differences as positive or neutral -Basing ideas about cultural differences on information verified by scientific research methods

Which of the following is likely to be an example of unconscious bias? Check all that apply. -Recruiting members of different minority groups when choosing team members. -Welcoming comments from all members of a group. -Not selecting a résumé with a stereotypically Black name. -Not responding to an email inquiring about an apartment rental from someone with a stereotypically Black name.

-Not selecting a résumé with a stereotypically Black name. -Not responding to an email inquiring about an apartment rental from someone with a stereotypically Black name.

Which of the following are effective ways to expand recruitment efforts and reach out to underrepresented groups? Check all that apply. -Rewarding managers who hire diverse employees -Having diverse recruiting and hiring managers -Reaching out to underrepresented groups -Having special entrance requirements for diverse employees

-Rewarding managers who hire diverse employees -Having diverse recruiting and hiring managers -Reaching out to underrepresented groups

Which of the following can organizations do to prevent the first rung problem? Check all that apply. -Pay women more than men -Start women in business-line positions -Create jobs that can only be held by women -Create developmental programs

-Start women in business-line positions -Create developmental programs

Which of the following are NOT steps organizations should take to prevent the first rung problem? Check all that apply. -Start women in business-line positions -Start women in staff positions -Create developmental programs -Implement contests to see who gets promoted

-Start women in staff positions -Implement contests to see who gets promoted

The person who is responsible for creating a culture that values diversity in an organization is the:

Chief diversity officer

For managers, this model emphasizes: A. Creating new opportunities for certain classes of employees, especially those protected by law B. Recognizing and celebrating each employee's individuality, regardless of the source of the differences

Recognizing and celebrating each employee's individuality, regardless of the source of the differences

The difference between sponsors and mentors is:

Sponsors actively advocate for the people they are supporting, mentors just offer more passive support

Which of the following are major challenges for managers today with regard to diversity? Check all that apply. a.More women workers. b.Poor math education for diverse populations. c.Increased diversity. d.Inability to speak Spanish.

a.More women workers. c.Increased diversity

Asian women who work in organizations often see men getting promoted instead of them. Although they are aware of higher level jobs, the gets in the way of their upward advancement.

bamboo ceiling

Research shows that companies who have a diverse executive team do _____ financially than companies whose executive teams are made up of only men.

better

Women are typically given lower level or staff jobs at the beginning of their careers. This _____ issue prompts problems with job equality for the rest of their worklife.

first rung

Women are typically given lower level or staff jobs at the beginning of their careers. This issue prompts problems with job equality for the rest of their worklife.

first rung

More than half of the foreign-born workforce today is:

hispanic

This diagram shows the ______ model of diversity. This model defines diversity in a _____ way.

inclusive ; broad

In general, women have a ____ collaborative style of managing than men do.

more

All of the following are ways to increase diversity in organizations EXCEPT:

promote underrepresented groups without regard for performance.