MA Review - Chapter 5

Which of the following is a professional organization that defines ethical behavior for physicians in the Code of Medical Ethics: Current Opinions with Annotations? A. AMA B. AHA C. AAMA D. AMT

A. AMA

Mr. Daley, an 84-year-old patient, is accompanied to the office by his 53-year-old son. When the physician explains that Mr. Daley needs surgery to remove a tumor, Mr. Daley does not want the surgery. However, his son insists that he agree to the surgery, and Mr. Daley finally gives in. On the day of the surgery, Mr. Daley once again decides not to have the surgery. He says the consent form he signed is not valid. Which of the essential elements of a contract is not present in the signed consent form? A. Agreement B. Consideration C. Communication D. Legal subject matter

A. Agreement

Caroline and Nichole work together in the busy reception area of an outpatient clinic. It seems to Caroline that Nichole is constantly complaining about something. The patients are rude, the doctors are cranky, the clinic's medical assistant is arrogant...Nichole seems to find something negative to say about everyone. One day in the break room, Nichole says to Caroline, "I don't know how Dr. Noya keeps his job. Do you know what he did yesterday?" Which of the following would be Caroline's best response? A. Battery B. Fraud C. Assault D. Invasion of privacy

A. Battery

____ is considered a standard of behavior and a concept of right and wrong, beyond the legal consideration. A. Ethics B. Morality C. Civil law D. Criminal law

A. Ethics

The National Practitioner Data Bank was established in 1986 by the _____. A. Health Care Quality Improvement Act B. Occupational Safety and Health Administration C. Health Insurance Portability and Accountability Act, Title I D. Health Insurance Portability and Accountability Act, Title II

A. Health Care Quality Improvement Act

Which of the following is the appropriate way for the medical assistant working in a physician's office to leave a message for patients at their place of employment? A. Leave a message that the patient's doctor's office is calling B. Leave the physician's name and phone number only C. Leave a message with phone numbers for both the medical assistant and the physician D. Leave a detailed message so the patient does not need to return the call

A. Leave a message that the patient's doctor's office is calling

_____ refers to a lawful act that is done incorrectly. A. Misfeasance B. Nonfeasance C. Malfeasance D. Res ipsa loquitur

A. Misfeasance

Risk management includes all except which of the following? A. Reporting risks to OSHA B. Monitoring risks C. Identifying and tracking risk areas D. Developing risk improvement plans

A. Reporting risks to OSHA

A process in which the opposing sides choose a person outside the court system, with special knowledge in the field, to hear and decide a dispute is a(n) _____. A. arbitration B. tort C. agency D. subpoena

A. arbitration

Malpractice lawsuits are part of ____ law. A. civil B. statutory C. common D. administrative

A. civil

An employee who is considered to be acting on the physician's behalf while performing professional tasks is _____. A. respondeat superior B. subpoena duces tecum C. malfeasance D. res ipsa loquitur

A. respondeat superior

An example of a situation in which the patient automatically gives up the right to confidentiality is when a patient ____. A. sues a physician B. is admitted to the hospital C. has a terminal illness D. chooses another physician

A. sues a physician

Kelley has been diagnosed with HIV, and has agreed to allow you to inform her current and former partners. The first few calls go well, but when you call Paul, he demands to know who is spreading ugly rumors about him. Which of the following is an appropriate response? A. "Her name is Kelley Iverson." B. "I'm sorry, that information is strictly confidential." C. "If you refuse to be tested, you will probably die of AIDS." D. "I can't tell you her last name, but her first name is Kelley."

B. "I'm sorry, that information is strictly confidential."

What is the document called in which a patient names someone to make decisions regarding medical care in the event he or she is unable to do so? A. Living will B. Durable power of attorney C. Life trust D. Informed consent

B. Durable power of attorney

____ refers to failure to perform an act that is one's required duty or that is required by law. A. Misfeasance B. Nonfeasance C. Malfeasance D. Res ipsa loquitur

B. Nonfeasance

Which of the following created federal laws to protect healthcare workers from health hazards on the job? A. FDA B. OSHA C. EPA D. FCC

B. OSHA

Dean is talking on the phone to someone who identified herself as Clarissa Brown's mother. Clarissa is a 16-year-old patient who was recently diagnosed with an STI. The mother wants to know what Clarissa's diagnosis was. Dean is not sure what to do. What would you do if you were Dean? A. Release the information to the mother, because Clarissa is a minor B. Refuse to release the information, because you are not sure what to do C. Provide the information so that the mother can help care for Clarissa D. Ask the mother what she thinks the diagnosis was

B. Refuse to release the information, because you are not sure what to do

You are given an employment contract as a medical assistant beginning employment at a new facility. You note that the contract has no provisions for grievance procedures or termination procedures but contains all other information required for a contract to be finding. What should you do? A. Sign the agreement B. Request that these two issues be added to the contract before signing C. Look for another place of employment D. Demand that these be added to the contract or you will report the employer to the EEOC

B. Request that these two issues be added to the contract before signing

A healthcare professional who stops care without providing an equally qualified substitute can be charged with ____. A. neglect B. abandonment C. breach of duty D. breach of contract

B. abandonment

A licensed provider receives notice that a patient has filed a lawsuit for a fall in the office that happened over 10 years ago. It is likely that this lawsuit claim will _____. A. go forward because it is a legitimate complaint B. be barred because it falls outside the statute of limitations C. be barred because it falls within the statute of limitations D. not go forward because it is not a legitimate complaint

B. be barred because it falls outside the statute of limitations

You can help prevent lawsuits by _____. A. telling the patients how billing will be handled only after treatment is complete B. being a good listener C. always being upbeat and optimistic about the patient's prognosis D. explaining in detail what went wrong if an error was made during patient treatment

B. being a good listener

Speaking in such a way as to negatively influence others against an individual is an example of ____. A. invasion of privacy B. defamation of character C. fraud D. battery

B. defamation of character

A ____ is a rule of conduct established and enforced by an authority or governing body, such as the federal government. A. principle B. law C. tort D. policy

B. law

The legal term "res ipsa loquitur" refers to cases in which the _____. A. patient has a previously existing condition B. licensed practitioner's mistake is completely obvious C. patient has already field a lawsuit D. licensed practitioner's error was caused by faulty record keeping

B. licensed practitioner's mistake is completely obvious

The appropriate way for a physician to terminate the care of a patient is to ____. A. inform the patient by telephone B. send the patient a certified letter C. tell the patient in person D. obtain the patient's consent

B. send the patient a certified letter

You overhear a coworker talking with your supervisor about a person who is being interviewed for employment. Your coworkers say, "Are you sure you want to hire her? I know her slightly, and it seems she has a new boyfriend every week. I wouldn't be surprised if she has AIDS." Your coworker is guilty of _____. A. assault B. slander C. fraud D. invasion of privacy

B. slander

A written court order addressed to a specific person, requiring that person's presence in court at a specific time, is a(n) ____. A. contract B. subpoena C. agent D. agreement

B. subpoena

A civil wrong committed against a person or property that causes physical injury or damage to someone's property or that deprives someone of his or her personal liberty and freedom is called a(n) ____. A. duty B. tort C. battery D. assault

B. tort

Administration of an unauthorized injection constitutes which intentional tort(s)? A. Fraud B. Assault C. Battery D. Defamation of character

C. Battery

Which of the following of the four Ds of negligence includes proof that the patient received an injury? A. Duty B. Derelict C. Damages D. Disability

C. Damages

Giving financial incentives to a healthcare professional for referring patients or for recommending services is prohibited by the _____. A. Federal Ethics in Patient Referral Act B. Health Insurance Portability and Accountability Act C. Federal Anti-Kickback Law D. False Claims Act

C. Federal Anti-Kickback Law

The document established by the American Hospital Association that is a list of standards a patient can expect in healthcare is the ____. A. Hippocratic Oath B. Code of Medical Ethics C. Patient Care Partnership D. Quality Assurance Program

C. Patient Care Partnership

It was discovered in the recovery room that the surgeon removed the left lung of a lung cancer patient scheduled to have the right lung removed. This is an example of which of the following? A. Subpoena duces tecum B. An accident C. Res ipsa loquitur D. Battery

C. Res ipsa loquitur

Ethical issues that arise related to medical advances are known as ____ issues. A. civil B. criminal C. bioethical D. felony

C. bioethical

A licensed practitioner is said to have been _____ if a patient proves that the practitioner failed to comply with the standards of the profession. A. liable B. in breach of contract C. derelict D. in arbitration

C. derelict

An unlawful act or misconduct is _____. A. nonfeasance B. misfeasance C. malfeasance D. res ipsa loquitur

C. malfeasance

A surgical incision is reopened after a patient starts to show signs of internal bleeding. It is discovered that the surgeon did not complete closure of all severed capillaries at the operative site. This is an example of _____. A. delayed treatment B. poor patient healing C. malpractice D. inappropriate postoperative care

C. malpractice

A medical practice model that is authorized by state law to act as a single entity is a _____. A. partnership B. group practice C. professional corporation D. sole proprietorship

C. professional corporation

A court order to produce documents is _____. A. respondeat superior B. subpoena C. subpoena duces tecum D. subpoena testificandum

C. subpoena duces tecum

A physician reports a case of AIDS to the state. This is _____. A. negligence B. breach of contract C. the physician's public duty D. lack of confidentiality

C. the physician's public duty

Which of the following patients can give informed consent? A. A 14-year-old girl who needs abdominal surgery B. A 24-year-old man who is mentally challenged C. A 17-year-old boy who lives with his parents D. A 16-year-old girl who is married and self-supporting

D. A 16-year-old girl who is married and self-supporting

Which of the following is demonstrated when a patient's leg healed incorrectly because of the way the cast has been applied? A. Indirect cause B. Possible cause C. Accidental cause D. Direct cause

D. Direct cause

Which of the following is a correct way for a medical assistant to contact a partner of a patient with an STD? A. Send a letter explaining that he/she has been named a partner of a patient with a STD B. Make the contact in person but ask where you can talk privately C. Send an e-mail message giving details about the situation D. It is not the responsibility of the medical assistant to make the contact

D. It is not the responsibility of the medical assistant to make the contact

Which of the following is an example of an implied contract? A. Employment contract B. Housekeeping/maintenance contract C. Lease agreement D. Making a medical appointment

D. Making a medical appointment

_____ are formed through the influence of the family, culture, and society, and serve as a basis for ethical conduct. A. Ethics B. Responsibilities C. Rules of conduct D. Moral values

D. Moral values

In legal terms, unintentional torts constitute which of the following? A. Criminal acts B. Assault C. Battery D. Negligence

D. Negligence

Which of the following is an example of disclosure under the HIPAA Privacy Rule A. Sharing protected health information B. Examining protected health information C. Analyzing protected health information D. Releasing protected health information

D. Releasing protected health information

Which medical practice model is referred to as a "solo practice"? A. Partnership B. Group practice C. Professional corporation D. Sole proprietorship

D. Sole proprietorship

When being called to appear and testify in a court of law, it is suggested that you _____. A. use the correct medical terms B. maintain and use your sense of humor C. appear in uniform D. answer only the question that is asked

D. answer only the question that is asked

The appropriate way for a patient to donate organs upon death is to ____. A. inform the physician B. state his or her wishes in a living will C. discuss it with family members D. complete a uniform donor card

D. complete a uniform donor card

The four Cs of medical malpractice include all of the following except _____. A. care B. communication C. competence D. concise

D. concise

For two parties to enter into an agreement, or contract, both must be capable of understanding the terms and conditions. This is referred to as ____. A. consideration B. agreement C. expressed contract D. contractual capacity

D. contractual capacity

The proper way to make a correction in a medical records is to _____. A. black out the incorrect information and print the correct information above it B. erase the incorrect information and insert the correct information in its place C. use correction fluid to hide the incorrect information and replace it with the correct information D. draw a line through the incorrect information so it is still legible, and write the correct information above it

D. draw a line through the incorrect information so it is still legible, and write the correct information above it

The promise of "miracle cures" is an example of ____ A. battery B. defamation of character C. false imprisonment D. fraud

D. fraud

To use the form of treatment believed to be best for the patient, to refrain from harmful actions, and to keep a patient's private information confidential are part of _____. A. state law B. federal law C. medical ethics D. the Hippocratic Oath

D. the Hippocratic Oath

The Patient Care Partnership is a list of standards that patients can expect in healthcare and is required by ____ to be posted in hospitals.

The Joint Commission

One way to prevent medical malpractice is to be _____ in your skills and job knowledge.

competent

In order to provide ____ consent, a patient must receive all information relative to his or her condition and be able to make a decision about consent based on that knowledge.

informed

Publishing in print damaging words, pictures, or signed statements that will injure the reputation of another is _____, which is a form of defamation of character.

libel

When a healthcare practitioner fails to exercise ordinary care and the patient is injured, the practitioner may be charged with _____.

negligence

When two or more licensed practitioners practice together, they may form a(n) ____ based on a legal contract specifying the rights, obligations, and responsibilities of each practitioner.

partnership