MAA Chapter 8

While working on a computer device, what body language would indicate the medical assistant is not listening to the patient?

The medical assistant continually smiles as the patient shares information regarding the awful medication side effects.

The practice management software allows the user to enter patient demographic information, schedule appointments, perform billing procedures, and generate reports. EMR software contains the patient's medical treatment information for one healthcare facility.

True

Allows hardware to connect to the computer

Universal Serial Busport (USB)

What software helps the computer function? Examples of this type of software include backup software and file manager?

Utility

Encrypted data are called:

cipher text

Which of the following is referred to as the "brains" of the computer?

CPU

This category of keyboard keys allows movement of the cursor and the screen. The Home, End, Insert, and Delete Keys are in this category.

Control

What is not recommended for infection control practices for technologic devices?

Disinfection keyboards, touch screens and signature pads

An electronic record of health-related information about an individual that can be created, gathered, managed and accessed by authorized clinicians and staff members within a single healthcare organization. This is an electronic version of a paper record.

Electronic Medical Record (EMR)

A communication system for connecting several computers so information can be shared.

Ethernet

________ means that each employee with network access to must log in using a unique password

Authentication

_____ is a process in which the network files are copied either using an external hard drive, a server, or an online system.

Backing up

With practice management software, what tasks can be performed?

Claims denial managment and electronic submission, financial and management reporting scheduler and insurance elgibility verificator, and medical coding or encoder

Computer hardware can be divides into all of the following categories except one. Which is the exception?

External components

Output devices allow data to be entered into the computer

False

What acts as a filter or barrier between the network and the internet?

Firewalls

An ergonomic workstation designed for prolonged use will not include which of the following?

Laptops and tablets

Common output devices in the healthcare setting include which of the following?

Monitors, printers, and speaker

What software acts as the computer's software administrator by managing, integrating, and controlling application software and hardware?

Operating system

An application program is software that is designed to:

Perform a variety of tasks, such as wording and processing, database functions and patient billing

Which of the following is an output device?

Printer

Main working memory,which is lost if the power is turned off?

RAM

Which of the following keyboards helps reduce repetitive strain injuries by minimizing muscle strain?

Split- key layout and waved or curved key layout

What practice would not be considered egonomically correct?

The bottom of the monitor is at or just below eye level

All of the following are advantages to using laser printers except:

cost

A mouse is a(n):

input device

A series of computers that are linked, allowing them to share information, is a(n):

network

When using cloud storage, the files are copied onto many servers in various locations. This is called:

redundancy

If you want to transfer paper files to a computerized system without inputting all the data using the keyboard, you could use a:

scanner