MAN 3301 test 1
The human resources department is like a business within the company, which provides what three product lines?
Administrative Services and Transactions, Business Partner Services, Strategic Partner
Tanveer is tasked with obtaining detailed information about the jobs in his organization. He is performing a job _______
Analysis
This competency involves the skills needed to exchange information with others inside and outside the organization.
Communication
This competency refers to the ways HR employees guide others in the organization through coaching or supporting business strategy through gathering data or designing solutions.
Consultation
What are some areas supervisors have responsibilities related to HR function.
Employee Training job analysis and design determining staffing requirements performance appraisals
The government has established laws and regulations regarding the treatment of employees in which of the following areas?
Employee safety Employee privacy Employee pay and benefits Job security
Human capital refers to an organization's _____.
Employees
Typical HR departments help establish policies related to all of the following except _____.
Financial data
Starbrite, a merchandising company, has employees who work in different cities in different time zones around the country. They work together efficiently with the help of technology, such as videoconferencing, cell phones, and e-mail. Which statement is true about Starbrite?
It encourages virtual teams.
Which statement best describes offshoring?
It refers to moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.
What describes the process of getting detailed information about jobs?
Job Analysis
Human resource management requires careful and discreet _____.
Record keeping
The process by which an organization seeks applicants for potential employment is called ______.
Recruitment
What is the process by which a company seeks applicants for potential employment?
Recruitment
This competency includes treating employees respectfully, building trust, and providing great customer service to those served by HR functions.
Relationship management
People have the right to be treated only as they knowingly and willinglyconsent to be treated.
Right of free consent
People have the right to refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms.
Right of freedom of conscience
People have a right to criticize an organization's ethics if they do so in good conscience and their criticism does not violate the rights of individuals in the organization.
Right of freedom of speech
People have the right to do as they wish in their private lives and to control what they reveal about private activities.
Right of privacy
What is a key advantage of human resource information systems?
They help HR professionals think strategically.
Kaden is a new employee who doesn't feel confident in his job skills. To help him to learn the knowledge, skills, and behavior he needs, his company will provide him with ___.
Training
What function of HR refers to a planned effort by a company to enable employees to learn job-related knowledge, skills, and behavior?
Training
What factor plays an important role in whether pay and benefits will motivate employees?
When the rewards are linked to the individual's or group's achievements
Making sure that the activities of employees match the organization's goals is called _____.
performance management
Which HR competency refers to the ways HR employees guide others in the organization
consultation
Employees who take assignments in other countries are called
expatriates.
All of the following are areas in which supervisors have responsibilities related to HR functions except ______
overall direction of the company
The human resource department maintains positive employee relations by ______.
preparing employee handbooks and company newsletters
What is an important element to ensure that HR professionals keep careful and discreet records?
sensitivity to employee privacy
Ethics are ______
the fundamental principles of right and wrong
What is performance management?
the process of ensuring that employees' activities and outputs match the organizations goals
Determining the numbers and types of employees an organization needs to meet its objectives is called ______.
Human resource planning
What statement describes the work of an HR generalist?
HR generalists perform most HRM activities.
Organizations depend on their HR departments help establish policies related to what?
Hiring, Discipline, Promotions, and Benefits
An organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight, are referred to as its _____.
Human Capital
Chantal helps recruit and hire employees. She is also involved with correcting poor employee behavior. Chantal works in ______.
Human Resource Management
The government has many laws and regulations concerning the treatment of employees. Which department in an organization is responsible for filing reports required by the government, displaying posters that detail government regulations, and addressing any unlawful behavior?
Human Resources
This competency involves using HR technology, applying policies and procedures, and keeping up-to-date on HR laws.
Human resource expertise
Which statement is true of employee empowerment? Employee empowerment shifts the recruiting focus away from cognitive and interpersonal skills toward general technical skills. Jobs must be designed to give employees the necessary latitude for making a variety of decisions. Employee empowerment prevents holding employees accountable for the products and services they developed. Proper training must be provided only to supervisors so that they can exert their wider authority. Managers should ensure that employees are not linked to resources outside the organization, such as customers.
Jobs must be designed to give employees the necessary latitude for making a variety of decisions.
Which of the following are the responsibilities of the HR department of a company?
Maintaining discipline Hiring Promotions Providing benefits
If people believe their rights are being violated, they have the right to a fair and impartial hearing.
Right to due process
In what two ways do human resource professionals maintain positive employee relations?
Sending out a company newsletter, Preparing employee handbooks
Employees tend to be motivated by the pay and benefits they earn, especially if the rewards they earn are linked to specific achievements.
TRUE
Call-It, a cell phone manufacturer, purchases Electronic Exchange, a company that produces cell phone batteries. This scenario exemplifies
an acquisition.
A company has determined that it will need to hire 10 additional employees to accommodate its rapid growth. The human resource department is now looking at how it will hire new employees, train them, or reassign current employees. The human resource department is engaged in ______.
human resource planning
Kieran, a compensation analyst, is not employed directly by any company. He works for several clients based on their requirements. Kieran would be classified as a(n)
independent contractor.
The external labor market consists of
individuals who are actively seeking employment
Kaleb works at Growing Green, an environmentally conscious clothing company. He works as a social media analyst, primarily focusing on understanding the tastes and needs of the customers. He achieves this by regularly interacting with customers through various promotional activities and events through social media sites, and then building databases that help the company better develop eco-friendly articles of clothing that appeal to their client base. This implies that Kaleb
is a knowledge worker.
Haley changes jobs on a regular basis. She does this to secure better career growth opportunities and to decrease boredom. Haley engages in
job hopping.
