MAN 336 Ch. 6 Terms

Feedback

360 degree __________ uses supervisors, peers, subordinates, and sometimes even customers to gather feedback in a confidential manner, which is later shared with the employee for developmental purposes.

Gain-sharing

Companywide program where employees are rewarded for performance gains compared to past performance.

Unethical behavior

Even though goal setting is a good motivation tool, there is substantial evidence it can lead to ________ ________.

Job Specialization

Job __________ entails breaking down tasks to their simplest components and assigning them to employees so that each person would perform few tasks in a repetitive manner.

Rotation

Job __________ involves moving employees from job to job at regular intervals.

Job Enrichment

Job __________ is a job redesign technique which allows workers more control over how they perform their own tasks.

Job Enlargement

Job __________ refers to expanding the tasks performed by employees to add more variety.

Management by Objectives (MBO)

Management by __________ involves setting company-wide goals derived from corporate strategy, determining team and department-level goals, collaboratively setting individual level goals that are aligned with corporate strategy, developing an action plan, and periodically reviewing performance and revising goals.

Bonuses

One-time rewards that follow specific accomplishments of employees.

Appraisal

Performance __________ is a process in which a rater or raters evaluate the performance of another employee.

Skill Variety

Refers to the extent to which the job requires a person to utilize multiple high level skills.

Significance

Task __________ refers to whether a person's job substantially affects other people's work, health, or well-being.

Goal Commitment

The degree to which a person is dedicated to reaching the goal.

Task Identity

The degree to which a person is in charge of completing an identifiable piece of work from start to finish.

Autonomy

The degree to which people have the freedom to decide how to perform their tasks.

Feedback

The degree to which people learn how effective they are being at work.

Empowerment

The removal of conditions that make a person powerless.

Stock Options

These give an employee the right, but not the obligation, to purchase company stocks at a predetermined price.

Sales Commissions

These involve rewarding sales employees with a percentage of sales volume or profits generated.

Piece-rate

These types of incentives refer to payment to employees made on the basis of their individual output

Successful Managers

This group spends nearly half of their time networking.

Job Characteristics

This model describes five core job dimensions, leading to three critical psychological states, which lead to work-related outcomes.

Structural

This type of empowerment refers to the aspects of the work environment that give employees discretion, autonomy, and enable them to do their jobs effectively.

SMART

This type of goal is Specific, Measurable, Aggressive, Realistic, and Time-bound.

Fair

This type of hearing means ensuring that there is two-way communication during the appraisal process and the employee's side of the story is heard.

Merit Raise

This type of pay involves giving employees a permanent pay raise based on past performance.

Judgment

__________ based on evidence involves documenting performance problems and using factual evidence as opposed to personal opinions when rating performance.

Growth

__________ need strength describes the degree to which a person has higher order needs such as esteem and self-actualization.

Adequate

__________ notice involves letting employees know what criteria will be used during the appraisal.

Profit

__________ sharing programs involve sharing a percentage of company profits with all employees.