MAN2021 QUIZ 5
A firm with a/an ________ culture emphasizes stability and control along with an external focus
market
An organization with a highly competitive "results or else" mentality can be said to follow a(n) ________.
market culture
General Automobiles operates under the premise that if any of its subsidiaries are not number one or two in market sales, the subsidiaries would be sold. This company is highly competitive and is often used as an example of a company with a(n) ________.
market culture
________ is an organization culture characterized by flexibility and discretion along with an external focus.
Adhocracy culture
________ is defined as the orderly arrangement of group effort to provide unity of action in the pursuit of a common purpose.
Coordination
In an adhocracy culture, leaders are seen more as mentors and perhaps even parent figures.
False
Boris Beckman is a maintenance coordinator for XYZ Widgets. He has recently been assigned the task of analyzing the working relationships that exist between management and employees at XYZ. Which of the following functions will the tasks he is currently completing be covered under?
Organizing
The accountability concept implies that reward or punishment is dependent upon performance.
True
Farooq works for an organization whose culture could be described as entrepreneurial and simple. Farooq works for a firm with a/an ________ culture.
adhocracy
Which of the following is the first step in the delegation process?
assigning specific duties to the individual
The three steps in the delegation process are ________
assigning specific duties, granting authority, and creating responsibility
Which of the following modes of departmentalization contradicts the principle of the unity of command?
matrix
Which of the following should managers NOT do to eliminate obstacles to the delegation process?
maximize the impact of delegated authority on established working relationships
Fayol indicated that strict adherence to a particular chain of command is ________.
not always advisable
Organization structure is represented primarily by means of a graphic illustration called a(n) ________.
organization chart
Which of the following is the first step in the organizing process?
reflect on plans and objectives
Management needs to help employees learn to be high performers. This means managers should ________ appropriate performance.
reward
A manager responsible for executing a limited portion of a function has a(n) ________.
specific responsibility
According to the contingency viewpoint to designing span of management, the appropriate span of management widens when ________.
the activities performed by supervised individuals are similar
According to Barnard, a manager's commands will be accepted over the long term if ________
the command is authenticated as coming from a manager
Graicunas's formula what is n
the known number of subordinates for a particular manager
Graicunas's formula what is C
the total number of possible relationships between manager and subordinates
Andrew is a mid-level manager with three organizational levels above him and two below him. He has four analysts reporting directly to him. Using Graicunas's formula, calculate the total number of possible relationships between Andrew and his subordinates.
44
Fred is a Grade D manager in Lighthouse Infrastructure and manages a small team of eight engineers. The company has 15 Grade D managers. He worked his way up from the lowest grade, Grade E, where he was one of 52 line managers and hopes to be promoted to Grade C soon, which would make him one of the six vice-presidents in the company. However, breaking into Grade B, comprising three presidents, will be a challenge. Only the CEO and COO occupy Grade A. Which of the following numbers represents Fred's span of management?
8
Which of the following is a characteristic of an organization with a clan culture?
cohesion among members
When properly designed, job descriptions ________.
communicate job content to employees
In terms of personal attitudes and values, responsible managers ________.
conserve corporate resources as if the resources were their own
Which of the following workplace characteristics is found in an organization with an adhocracy culture?
creative
The ________ dimension of organization culture is an aspect that encourages the application of new ideas to the improvement of organizational processes, products or services.
innovation
Formal structure is ________.
represented primarily by the organization chart
Andrew is a mid-level manager with three organizational levels above him and two below him. He has four analysts reporting directly to him. Using Graicunas's formula, calculate the total number of possible relationships between Andrew and his subordinates
44
Management can ensure that employees choose the desired ethical behavior in every situation by providing ethical training.
False
________ consists of the right to advise or assist those who possess line authority.
Staff authority
Given an explicit organization culture, organization members tend to make decisions that are consistent with the values embedded in that culture.
True
In general, the closer the subordinates are in location to each other, the more of them managers can supervise effectively.
True
Individuals within the workplace with a hierarchy culture are more concerned about efficiency and let formal rules and policies govern how they operate.
True
Line authority is the right to make decisions and to give orders concerning the production, sales, or finance-related behavior of subordinates.
True
Normally, the greater the height of the organization chart, the smaller the span of management.
True
________ is directly related to the concept of the scalar relationship - that is, the chain of command.
Vertical dimensioning
During an interview, Roy asks his interviewer about the type of culture of the organization. The interviewer informs Roy that the organization has a very simple structure and interactions between employees are extremely informal in nature. Also, there are few rules and procedures that employees are expected to follow. Employees are encouraged to take risks and be creative in the workplace. The organization has a(n) ________.
adhocracy culture
A(n) ________ is a document that reflects the core values of an organization and suggests how organization members should act in relation to them.
code of conduct
The process of assigning job activities and related authority to specific individuals in the organization is termed ________.
delegation
John is responsible for creating the work schedule for the employees he manages. Those employees are actually members of the ________ John manages.
department
Which of the following is a potential disadvantage of functional departmentalizing?
difficulty in coordinating between various functions
According to Follett, coordination can be attained with the least difficulty through ________.
direct horizontal relationships and personal communications
The ________ dimension of organization culture is a component that encourages the existence of basic human differences among organization members.
diversity
The shared values about organizational functioning held by the majority of organization members is known as the ________.
dominant organization culture
Which of the following is an indicator that an organization is too large and decentralized?
high labor costs relative to other organizational expenses
According to Graicunas's formula for determining the number of possible relationships between a manager and subordinates, as the number of subordinates increases arithmetically, the number of possible relationships between the manager and those subordinates ________.
increases geometrically
Tara Jones is a Customer Service Manager struggling trying to understand why the employees in her department spend time chatting with employees from other departments. Tara needs help understanding the concept of the ________ organizational structure.
informal
The most fundamental authority in an organization, consisting of the right to make decisions and to give orders concerning the production, sales, or finance-related behavior of subordinates, is known as ________.
line authority
Which of the following is a popular belief or story that becomes associated with a person or institution and is considered to illustrate an organization culture ideal?
organizational myth
A culture embedded within a dominant culture is known as which of the following?
organizational subculture
A manager who neglects to assign all required job tasks to their employees has created a ________ gap.
responsibility
A manager is said to be ________ when they perform activities they are obligated to perform
responsible
If the Willis Tower in Chicago was designed to depict each floor as a level of management we would say the organization's height is ________.
tall
Which of the following characteristics is found in a healthy organization culture?
unquestioned integrity and consistency
Which of the following would be least likely to enhance acceptance of a manager's commands?
use of informal communication channels
A(n) ________ is a belief of a person or social group in which they have an emotional investment.
value
A ________ is a formally drafted document that summarizes the primary beliefs within the culture of a specific organization in which they have an emotional investment.
values statement
Andrew has been working in Schezny and Co. for the past three months. Which of the following statements made by Andrew about Schezny and Co. will support his claim that the company has a market culture?
Correct The firm's leaders are hard-driving, focused on winning, achieving stretch goals, and outpacing the competition.
Traditionally, individuals at the top of a pyramid-shaped organizational structure have more authority but less responsibility than individuals at the bottom of the pyramid.
False
Responsible managers make sure that any gaps between their areas and those of other managers are securely filled. Which of the following key dimensions of responsible management behavior is this classified under?
behavior with other groups
Jack is the business head at Micron Computers. The firm has set its revenue target for the year at $5 million. Jack will have to ensure that this financial target is met by overseeing the performance of the firm's various departments, and providing necessary direction and guidance. In this scenario, Jack has a ________.
general responsibility
Lisa recently joined the HR department at Tandem Corp, a cycle manufacturing firm. In her role as an HR executive, she is responsible for answering all employee queries on payroll issues. In this scenario, Lisa has a(n) ________.
specific responsibility
A(n) ________ is a dimension of an organization that helps to describe and reinforce the beliefs, values, and norms in which an artifact exists.
cultural artifact
Alistair Fashions, a clothing manufacturer, uses an assembly-line to manufacture clothes whereby different groups of workers specialize in particular tasks - cutting fabric, finishing sleeves, making collars, fixing zippers, sewing buttons, etc. Which organizing system is being used at Alistair?
division of labor
According to the contingency viewpoint to designing span of management, the appropriate span of management narrows when ________.
subordinates' activities need to be synchronized carefully
The more experienced the employees and manager are, the ________ the manager's span of management can be.
wider
Weber defined a management system as a bureaucracy when it included which of the following components?
detailed procedures and rules
Which of the following obstacles to delegation is related to the supervisor?
fear that subordinates will not perform a job well
Which of the following is a characteristic specific to an organization with a market structure?
focus on outpacing the competition
According to many management theorists, the most basic method of dividing job activities is the ________.
functional similarity method
Organization members should be obligated to perform only those activities that lead to ________.
goal attainment
A(n) ________ culture is people-oriented.
healthy
Which of the following statements best a manager's actions in a Hierarchy Culture?
Focus on stability and control, as well as coordination and organization
Farooq works for an organization whose culture could be described as formal and structured. Farooq works for a firm with a/an ________ culture.
hierarchy
Which of the following is most likely to be true if an organization is decentralized?
high degree of delegation
________ is the right to perform or command.
Authority
________ refers to the management philosophy whereby individuals are liable for how well they use their authority or perform their activities, and live up to the responsibility of performing predetermined activities.
Accountability
Sabrina has asked for input on how to organize the efforts of her many employees who are responsible for completing individual portions of a task in a synchronized order. Which of the following organizing topics does Sabrina need help with?
Coordination
Span of management refers to the number of ________.
Correct individuals a manager supervises
Which of the following statements best defines a matrix departmentalization?
Employees pulled out of assigned department for the purpose of a special project
Which of the following outcomes is most desirable in terms of product quality when two or more employees are uncertain as to who is responsible for a particular task?
Employees spend valuable time negotiating each aspect of the job.
A clan culture is an organization culture with a strong external focus coupled with a low degree of flexibility and discretion.
False
Organization culture is established by a manager or the founder of the organization at the time of its creation.
False
________ consists of the right to give orders within a segment of the organization where this right is normally nonexistent.
Functional authority
In which of the following examples is the use of organizational language as a cultural artifact most evident?
Google's popular slogan: "Don't be evil."
________ is an organization culture characterized by an internal focus along with an emphasis on stability and control.
Hierarchy culture
Which of the following is a disadvantage of departmentalizing by matrix?
It can be confusing for employees.
Which of the following is a disadvantage of division of labor?
It can result in workers getting bored of their work.
Which of the following statements regarding staff authority is true?
It enables those responsible for improving the effectiveness of line personnel to perform their required tasks
Which of the following is the main criticism of Weber's bureaucracy model?
It gives short shrift to the human variable within organizations
Which of the following is an advantage of functional departmentalizing?
It promotes consistency in how functions are carried out
Which of the following is one of Follett's guidelines on coordination?
Managers should plan for coordination.
________ is not established at once by a manager, but evolves slowly over time.
Organization culture
________ refers to a formal activity conducted on important organizational occasions.
Organizational ceremony
________, an object that holds meaning beyond its intrinsic content, provides a roadmap for what is important in a particular organization.
Organizational symbol
________ skill is the ability to establish orderly uses for resources within the management system.
Organizing
________ is an obligation to perform assigned activities.
Responsibility
Sabrina is a supervisor currently frustrated with the limited connections she has with the employees in her department. She has recently faced the reality decision making and job assignments are suffering for some because she does not have enough time to communicate with all employees during the day. She has examined the similarity and complexity of the actions her employees perform, as well as the amount of time the employees jobs overlap. By doing this, which of the following organizing concepts is she examining?
Span of management
________ help(s) management to describe the various responsibility relationships that exist in the organization and to summarize how the responsibilities of various managers relate to one another.
The management responsibility guide
of the following statements is true about responsibility?
The source of responsibility lies within the individual.
According to many management theorists, the most basic method of dividing job activities is the functional similarity method.
True
Bureaucracy can be characterized as a management system with detailed procedures, rules, and a clearly outlined organizational hierarchy with impersonal relationships among organization members.
True
Even though a manager may delegate a task to another employee, the manager still remains responsible for the completion of the task.
True
Responsible managers take complete charge of their work groups.
True
An adhocracy is a culture reflecting an organization with ________.
a simple structure or lack of structure
Which of the following activities is a manager most likely to perform if he or she is from an organization with a clan culture?
celebrate the successes of work teams and individuals
When a minimal number of job activities and minimal amount of authority are delegated to subordinates, the organization is ________.
centralized
In which of the following roles do staff personnel help establish a mechanism for evaluating the effectiveness of organizational plans?
control role
Decentralization ________.
cuts through red tape
A poultry farm that uses lateral specialties within its departments is said to be practicing ________ dimensioning.
horizontal
The ________ of an organization refers to the extent to which firms use lateral subdivisions or specialties within an organization.
horizontal dimensioning
An individual's job activities within an organization are usually summarized in a formal statement known as a ________.
job description
HR Village, a staffing company, has invited applications for the position of director of recruitment and compensation. This position is accountable for planning, organizing, and managing the recruitment and compensation services for the company. This list of specific activities is an example of a ________.
job description
At Landmark Constructions, crucial projects are handled completely by project managers who are empowered to borrow marketing, sales, engineering, finance and R&D staff, and other employees from various parts of the organization to complete their projects. Identify the departmentalization mode being used in this company.
matrix
Jane is starting a company and needs to give her employees a clear purpose of the organization. Jane needs a ________.
mission statement
3M, a cell phone company, aims to maintain an organizational focus on providing better customer service. It hopes that this move will result in building strong ________.
organizational commitment
Joe and Jim are planning to open an Italian restaurant in a St. Louis suburb. When the two of them meet to decide what tasks need to be completed in order to meet their vision and then group like tasks into jobs, which of the following management functions are they undertaking?
organizing
Organizational commitment can be equated to the ________ that influences employees to act in ways that are consistent with the organization's interests.
psychological bond
The ________ dimension of organization culture is an aspect that encourages organization members to integrate spiritual life and work.
spirituality
