MAN4701 Ch 16 Quiz
Mario feels good about himself when he helps his co-workers. In the terminology of the Porter-Lawler theory of motivation this would be called a(n) _________.
intrinsic reward
Which of the following is an example of a nonmonetary incentive?
Promotions from within the organization
________ is considered the most basic and frequently used motivational strategy for managers, and it helps satisfy subordinate needs for recognition and security.
effective communication
Joel is a manager who assumes that all his subordinates will slack off and do a poor job unless they are monitored and punished for even small transgressions. Which of the following would best describe Joel's approach to employee motivation?
Theory X
_________ theories of motivation emphasize how individuals are motivated.
process
Alderfer's ERG theory found that a worker frustrated by his or her inability to satisfy an upper-level need might focus instead on fulfilling an already satisfied lower-level need. This is referred to as _________.
the frustration-regression principle
Increasing the number of operations an individual performs, to enhance satisfaction in work, is known as _________.
job enlargement
_________ involves moving workers from job to job instead of specializing in one job over the long term.
job rotation
Paige wants to be a successful manager. She realizes that in order to be successful, she must _____ inappropriate behavior and _____ appropriate behavior among subordinates.
minimize, maximize
_________ theory is based on the premise that behavior will continue until the felt need has been significantly reduced.
needs-goal
According to Frederick Herzberg, factors that influence the degree of job satisfaction are called _________.
motivators
According to Maslow's hierarchy of needs, the desire to maximize potential is an example of a(n) _________ need.
self-actualization
Which term refers to the degree that an individual desires to perform a behavior?
motivation strength
Douglas McGregor identified the assumption that employees will exercise self-direction and self-control in meeting their objectives, an idea known as _________.
Theory Y
The _____ is the most fundamental of motivation theories and begins with a person feeling a need and then the need is transformed into behavior directed toward achieving a goal.
needs-goal