MANA 5F50 CH 1-2

Who or what could you study to see an early example of staff organization used to coordinate activities during military campaigns? Alexander the Great the Roman Empire al-Farabi ancient Egypt

alexander the great

Who described job specialization in 350 BC? Socrates Plato al-Farabi Alexander the Great

plato

Management science and operations management are the two branches of what management theory? human relations behavioral administrative quantitative

quantitative

Whose works should you study if you want to understand the origins of the recognition of the importance of human resources and the personal welfare of workers? Lillian Gilbreth Charles Babbage Max Weber Robert Owen

robert owen

_____ management deals with improving the performance of individual employees. Scientific Administrative Operations Industrial

scientific

What is a Theory X assumption? People view work as a natural part of their lives. People prefer to be directed and to avoid responsibility. Under most organizational conditions, people's potential is underutilized. People seek responsibility under favorable conditions.

people prefer to be directed and to avoid responsibility

Jordan discovered that many of his employees were deliberately working at a pace lower than their capabilities in order to get more hours. Learning from the work Frederick W. Taylor, Jordan implemented a piecework pay system based on output in order to eliminate _____. slacking controlling soldiering planning

soldiering

What is a theory? the set of processes used to get members of an organization to work together a conceptual framework for organizing knowledge and providing a blueprint for action the means of measuring an organization's progress towards its goals the determination of how activities and resources are to be grouped

a conceptual framework for organizing knowledge and providing a blueprint for action

_____ developed the system of scientific management. Max Weber Henri Fayol Lyndall Urwick Frederick Taylor

frederick taylor

To learn more about the early work in the development of management, a student may want to investigate the _____ studies spearheaded by Elton Mayo. Follett Hawthorne Urwick Munsterberg

hawthrone

Renee believes that people naturally do not like work. As a manager, she feels that she must control, direct, coerce, and even threaten her employees to get them to work towards the organization's goals. Renee's management style is informed by what view within the behavioral management perspective? Theory X administrative management Theory Y Maslow's hierarchy of needs

theory x

_____ is a pessimistic and negative view of workers consistent with the views of scientific management. Behavioral management Administrative management Theory X Theory Y

theory x

William believes that people view work as a natural part of their lives. As a manager, he feels that he can get the best out of his staff by creating an environment in which they will seek and accept responsibility and where they will receive personal rewards when they reach certain goals. William's management style is informed by what view within the behavioral management perspective? Theory X administrative management Theory Y Maslow's hierarchy of needs

theory y

What is generally true about management theories that are used to build organizations and guide them to their goals? They are simple. They are abstract. They are scientific in nature. They are grounded in reality.

they are grounded in reality

Janel runs a mid-sized agricultural company operating in an emerging economy. She faces conditions of rapid growth and labor supply shortages. The lessons of classical management theory suggest that Janel needs to _____ in the organization. promote soldiering tactics apply mathematical modeling achieve higher productivity eliminate rate busters

achieve higher productivity

What was Henri Fayol's contribution to the field of management? He determined what each worker should be producing, and then he designed the most efficient way of doing each part of the overall task. He was the first to identify the specific managerial functions of planning, organizing, leading, and controlling. He suggested that psychologists could make valuable contributions to managers in the areas of employee selection and motivation. He developed numerous techniques and strategies for eliminating inefficiency.

he was the first to identify the specific managerial functions of planning, organizing, leading and controlling

Janel runs a mid-sized agricultural company operating in an emerging economy. She faces conditions of rapid growth and labor supply shortages. If Janel adopts the principles of behavioral management theory, she is most likely to employ _____ to address her immediate concerns. industrial psychology organizational restructuring mathematical models job redesign

industrial psychology

William has mathematical models that he relies on at the start of each new project to determine how to allocate the resources within his department. William is making use of _____. scientific management Theory X and Theory Y management science administrative management

management science

Why is it important for managers to study history? The historical context of management provides a sense of heritage and can help managers avoid the mistakes of others. Understanding historical context can provide a blueprint for action. History can provide a mechanistic point of view of management. History can provide a conceptual framework for organizing knowledge.

the historical context of management provides a sense of heritage and can help managers avoid the mistakes of others

_____ was administrative management's most articulate spokesperson. Henri Fayol Charles Babbage Douglas McGregor Frederick W. Taylor

henri fayol

FLASH is a large technology company headquartered in the Ohio Valley. In a recent venture to pursue new revenue streams and access new customers, FLASH has acquired VOM, a startup company located in Silicon Valley. VOM has developed a new technology and needs an infusion of cash to scale up production and expand into overseas markets. FLASH has a strong training program that develops young executives and plans to establish a new top management team to staff and lead the acquisition's expansion. The need to provide structure and direction to enable a growing group of middle managers to plan, organize, lead, and control calls for a(n) _____ management perspective within the new top management team. systems behavioral contingency administrative

administrative

What area of classical management should you study to learn more about managing the total organization? industrial psychology scientific Theory X and Theory Y administrative

administrative

FLASH is a large technology company headquartered in the Ohio Valley. In a recent venture to pursue new revenue streams and access new customers, FLASH has acquired VOM, a startup company located in Silicon Valley. VOM has developed a new technology and needs an infusion of cash to scale up production and expand into overseas markets. FLASH has a strong training program that develops young executives and plans to establish a new top management team to staff and lead the acquisition's expansion. Anticipating the need to attract employees in this energetic and innovative region with new and different incentives suggests the importance of instilling a(n) _____ management perspective within the new top management team. systems behavioral contingency administrative

behavioral

Because operations management is less mathematical and statistically less sophisticated than management science, it can be applied more directly to managerial situations. it does not address efficiency. it applied directly to operations, but not to areas such as human resource management. it can be applied to a much smaller range of problems.

it can be applied more directly to managerial situations

What distinguishes the behavioral management perspective from earlier management theories? It focused on how managers could control the behavior of their employees. It emphasized the need to standardize the employee behavior. It placed more emphasis on individual attitudes, behaviors, and group processes. It conceptualized organizations as machines and workers as cogs within those machines.

it placed more emphasis on individual attitudes behaviors, and group processes

Janel runs a mid-sized agricultural company operating in an emerging economy. She faces conditions of rapid growth and labor supply shortages. Despite offering an abundance of management decision-making tools and techniques, the amount of time needed to develop a competence in _____ management techniques makes this an unlikely approach to address Janel's immediate organizational needs. behavioral administrative quantitative scientific

quantitative

Supply chain management and enterprise resource planning are both management concepts that were developed within the _____ management perspective. behavioral classical administrative quantitative

quantitative