Management 101 Belmont University Loes CH 1

Characteristics of management

A set of activities designed to achieve an organization's objectives by using its resources effectively and efficiently in a changing environment

Planning

Determining what the organization will specifically accomplish and deciding how to reach these goals

Technical skills

The knowledge and ability to accomplish the specialized activities of the work group

Henry Mitzenberg

The management professor who actually followed managers for several days and took detailed notes about the purpose of all their activities was

Conceptual Skills

The manager makes a decision about a course of action after analyzing several options. He or she is using

Leading

The manager of the Boston Red Sox delivers a fiery speech just before the game about why it is critically important to beat the Yankees. He is

Managers

What name is given to individuals who make decisions about the use of the organization's resources, and are concerned with planning, organizing, leading, and controlling the organization's activities so as to reach its objectives?

Organizing

What name is given to the activities involved in designing jobs for employees, grouping these jobs together into departments, and developing working relationships among organizational units/departments and employees to carry out the plans?

Informational Roles

What term describes activities--including reporting, preparing data analyses, briefings, delivering mail, emailing, websites, and making telephone calls--that focus on data important for the decisions the manager needs to make?

Sakeholder

What term refers to a person or group that can affect, or is affected by, an organization's goals or the means to achieve those goals?

Effectively

What term refers to using resources in a way that produces a desired result?

An Informational Role

When Henry Mintzberg referred to the manager as the "nerve center" and the "focal point" in his or her organization, he was talking about the manager in

Organizing

When a company re-arranges different administrative divisions and departments, is using which major function of management?

Decision making

When a manager gathers and uses information to make a choice about how an organization's resources will be used

Conceptual skills

When a manager reasons well, processes information intelligently, and evaluates which strategic option is potentially most profitable, he or she is displaying

Planning

When the manager of the Boston Red Sox chooses his starting line-up for his next game, he is

Technical Skills

When the manager of the accounting department has the knowledge to answer his employees' questions about current tax regulations, he is displaying

Conceptual skills

When your company, Powerful Personal Computers, lays out five million dollars to hire away a woman from a soft-drink firm as your new CEO, it is a good bet that you are paying these big bucks for her

Leading

influencing others' activities to achieve set goals

Social Responsibility

organization's obligation to maximize positive impact and minimize negative impact on society

Three important trends impacting business today

1.) E-business 2.) Global organizations 3.) ethics and social responsibility

Conceptual Skills

Intellectual abilities to process information and make accurate decisions about the work and the job.

Resources

People, equipment, finances, and data used by an organization to reach objectives

outsourcing

what occurs when an organization transfers manufacturing, services, and other functions to countries where labor and supplies are less expensive.