Management 301
strengths, weaknesses, opportunities, and threats
SWOT analysis stands for______________. a. strengths, weaknesses, organizations, and threats b. strengths, weaknesses, organizations, and tools c. strengths, weaknesses, opportunities, and tools d. strengths, weaknesses, opportunities, and threats
cost leadership strategy
SockUp is a company that manufactures socks of different sizes, types, and colors for men, women, and children. The company aims at being the lowest-cost provider and charges slightly lower than the market price. This is an example of____________. a. cost leadership strategy b. multipoint competition strategy c. integrated leadership strategy d. differentiation strategy
utilitarian
The ___________approach to ethical decision making focuses on consequences of an action. a. universal b. utilitarian c. moral rights d. justice
plans, controls, and evaluates
The term manager refers to anyone who_______________ a. is not a member of a labor union b. is a member of an organization c. owns shares in the company d. plans, controls, and evaluates
justice
The__________approach to ethical decision making focuses on equity of processes and outcomes. a. universal b. moral rights c. utilitarian d. justice
leader
The_________role of a manager involves influencing or directing others. a. liaison b. figurehead c. leader d. monitor
renewal strategies
Troubled companies seek_______________to address serious problems. a. corporate strategies b. competitive strategies c. vertical and horizontal strategies d. renewal strategies
horizontal integration
Two movie studios combining to form one larger studio is an example of which of the following? a. diversification b. forward vertical integration c. backward vertical integration d. horizontal integration
the principles of scientific management
What is the primary legacy of Frederick Taylor? a. the concept of job enrichment b. the "hierarchy of needs" theory c. the concept of employee motivation d. the principles of scientific management
high power distance
When Maria arrived from Mexico to study in the U.S., she noticed a difference between the students in Mexico and the students in the U.S. The American students felt comfortable asking questions, they were eager to share a thought or an opinion, and in some instances they even contradicted the teacher. Maria comes from a country that has_______________. a. uncertainty avoidance b. high power distance c. individualism d. gender focus
procedural justice
Which aspect of the justice approach to ethical decision making is concerned with the impartial administration of decision-making processes? a. restorative justice b. procedural justice c. procuratory justice d. distributive justice
allocation of resources
Which of the following is a typical managerial choice? a. allocation of resources b. scheduled deadlines c. attitudes of subordinates d. legal regulations
growth, stability, renewal
Which of the following makes up the three main types of corporate strategies? a. renewal, retrenchment, diversification b. growth, retrenchment, renewal c. growth, vertical integration, horizontal integration d. growth, stability, renewal
negotiator
Which of the following roles is a decisional role? a. monitor b. negotiator c. disseminator d. spokesperson
Conceptual
_______________skills, also known as cognitive complexity, are often the major factor that determines who reaches the highest levels of the organization. a. Technical b. Decision-making c. Interpersonal d. Conceptual
Culture
______________is a learned set of assumptions, values, and beliefs that have been accepted by members of a group and that affect human behavior. a. Ethnicity b. Culture c. Nationality d. History
Collectivism
______________is the extent to which a person's identity is a function of the group(s) to which he or she belongs and the extent to which group members are expected to look after each other. a. Power distance b. Uncertainty avoidance c. Individualism d. Collectivism
Planning
_____________involves estimating future conditions and circumstances and making decisions based on these estimations. a. Planning b. Directing c. Organizing d. Controlling
Managerial ethics
____________is concerned with morality and standards of business conduct, especially among individuals. a. Organizational behavior b. Earned value management c. Social consensus d. Managerial ethics
Moral intensity
____________is the degree to which people see an issue as an ethical one. a. Social intensity b. Ethnocentricity c. Disparate impact d. Moral intensity
Management
____________is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organization. a. Budgeting b. Planning c. Accounting d. Management
Interpersonal
____________roles of a manager are composed of the figurehead role, the leader role, and the liaison role. a. Negotiator b. Decisional c. Interpersonal d. Informational
Ethnocentricity
__________is the view that your perspective is correct and the views of people in other cultures are inferior. a. Regiocentricity b. Polycentricity c. Universality d. Ethnocentricity
Uncertainty avoidance
__________is when cultures differ in the extent to which they need clarity or can tolerate ambiguity. a. Individualism b. Collectivism c. Power distance d. Uncertainty avoidance
Individualism
_________is the extent to which people's identities are self-oriented and people are expected to take care of themselves and their immediate families. a. Power distance b. Individualism c. Uncertainty avoidance d. Collectivism
primary and support activities
A firm's value chain consists of_______________. a. primary and secondary activities b. regional and global activities c. primary and support activities d. observable and surreptitious activities
ethical dilemma
A(n)_______________involves having to make a choice between two competing but arguably valid options. a. cognitive bias b. ethical lapse c. ethical dilemma d. fallacy
code of ethical conduct
A(n)______________is a formal settlement that outlines types of behaviors that are and are not acceptable. a. performance report b. mission statement c. code of ethical conduct d. internal control
stakeholder
A(n)_____________is an individual or group that has an interest in and is affected by the actions of an organization. a. cohort b. accommodator c. social consensus d. stakeholder
strategic vision
A(n)____________provides a view of the firm over the long term and what it should achieve in the future. a. multipoint competitive analysis b. annual report c. strategic vision d. differentiated leadership strategy
power distance
According to Hofstede, _____________Is the extent to which people accept power and authority differences among people. a. individualism b. power distance c. gender focus d. uncertainty avoidance
utilitarian
An executive who justifies paying a bribe because it allows his company to provide the greatest good for the greatest number of people adheres to the______________approach to ethical decision making. a. universal b. utilitarian c. moral rights d. justice
a company's opportunities and threats
An external analysis, the second step of the strategy management process, helps identify________________ a. the long-term goals of a company b. a company's opportunities and threats c. the products that a company makes d. a company's concern for its employees
integrated differentiation-cost leadership strategy
Campacola is a soda company that is seeking to enter the market by introducing an unusual line of sodas that contain granulas that pop in the mouth. It intends to sell these sodas at no greater cost than normal sodas. What strategy is the company using in entering the soda market? a. focused differentiation strategy b. integrated differentiation-cost leadership strategy c. multipoint differentiation strategy d. cost leadership strategy
focused differentiation strategy
Ferrari differentiates its products based on style and performance and targets a narrow segment of customers. Ferrari is pursuing a(n)_______________. a. focused differentiation strategy b. focused cost leadership strategy c. multipoint competition strategy d. integrated differentiation-cost leadership strategy
exporting goods
For smaller firms and for firms entering into foreign markets,____________is the most common way to enter an international market. a. cross-border acquisition b. creating strategic alliances c. exporting goods d. licensing arrangements
concentration
General Mills expanding its line so that it sells several different types of Cheerios is an example of which of the following? a. vertical integration b. concentration c. diversification d. horizontal integration
vertical integration, horizontal integration, concentration, diversification
Growth strategies include_________________. a. integration, renewal, horizontal diversification, vertical diversification b. vertical integration, horizontal integration, lateral integration, horizontal concentration c. vertical integration, horizontal integration, concentration, diversification d. diversification, concentration, integration, stabilization
corporate-level
In the process of strategic management, the___________strategy determines what business or businesses the firm wishes to operate. a. unit level b. business-level c. functional d. corporate-level
organizing
Of the four major functions of a manager, _______________involves systematically integrating resources to accomplish tasks. a. planning b. directing c. auditing d. organizing