management
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Thought managers cared about their welfare, received added attention, believed supervisors paid special attention to them.
According to the Hawthorne effect hypothesized by Mayo and colleagues, employees worked harder if they: (multiple answers)
Hugo Munsterberg
Father of industrial psychology
human relations
Maslow and McGregor focused on the study of _______ as it relates to increasing worker prouctivity
What motivates people to perform
Maslow's Hierarchy of needs resulted from the study of ______.
be aware of attitudes towards employees
McGregor developed Theory X and Theory Y based on the realization that managers should ________.
pessimistically
Theory X managers view workers more
optimistically
Theory Y managers view workers more
