Management CH 12

If a student team decided that in order to create a top notch research paper they should work together on each phase of the research paper so that their best ideas would be captured at each stage, they would be undertaking _____ interdependence.

Reciprocal

This stage of group development comes before Norming. During this stage, participants focus less on keeping their guard up as they shed social facades, becoming more authentic and more argumentative. Identify the stage of group development in discussion.

storming (This stage of group development comes before Norming. During this stage, participants focus less on keeping their guard up as they shed social facades, becoming more authentic and more argumentative. Identify the stage of group development in discussion.)

_____ refers to a group's perception of its ability to successfully perform well.

Collective Efficacy

The _____ role includes gathering information from the larger organization and informing those within the organization about team activities, goals, and successes.

Consul

The _____ role deals more with changes in the team's task process structure. For example, reframing the team goals and looking at the context of goals would fall under this role.

Creator

Groups tend to be smaller in size than teams.

False

Research shows that self-managing teams are less effective when their tasks are highly interdependent.

False

According to the group development model introduced by Bruce Tuckman, during the initial stages of group development, the leader should act as a delegator rather than coach.

False (Generally, this is accomplished by first being more direct, eventually serving as a coach, and later, once the group is able to assume more power and responsibility for itself, shifting to delegator.)

A few people in the company who get together to play tennis on the weekend would be considered a formal group.

False (Informal work groups are made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization. For example, a few people in the company who get together to play tennis on the weekend would be considered an informal work group.)

In the _____ stage of the group development model, the group comes together for the first time.

Forming

_____ is a group pressure phenomenon that increases the risk of the group making flawed decisions by allowing reductions in mental efficiency, reality testing, and moral judgment.

Groupthink

Floundering is a common barrier to an effective team. It often results due to:

Lack of clearer goals (Floundering often results from a lack of clear goals, so the remedy is to go back to the team's mission or plan and make sure that it is clear to everyone.)

American organizational psychologist Bruce Tuckman presented a four-stage map of group evolution, known as the Forming-Storming-_____ -Performing Model.

Norming

During the _____ stage the team members find themselves more cohesive and cooperative. During this stage members establish their own ground rules (or norms) and define their operating procedures and goals.

Norming

. _____ are shared expectations about how things operate within a group or team.

Norms

_____ interdependence exists when team members may work independently and simply combine their efforts to create the team's output.

Pooled

____ refers to the tendency of individuals to put in less effort when working in a group context.

Social Loafing

_____ is also known as the Ringelmann effect.

Social Loafing (Social loafing refers to the tendency of individuals to put in less effort when working in a group context. This phenomenon, also known as the Ringelmann effect, was first noted by French agricultural engineer Max Ringelmann in 1913.)

The social loafing tendency is not so much a matter of laziness as a matter of perceiving that one will receive neither one's fair share of rewards if the group is successful nor blame if the group fails.

True (Research also shows that perceptions of fairness are related to less social loafing. Therefore, teams that are deemed as more fair should also see less social loafing.)

The four-stage map of group evolution introduced by American organizational psychologist Bruce Tuckman was later enhanced by adding a fifth and final stage, _____.

adjourning

Problems such as social loafing or groupthink can be avoided:

by clearly defining roles, expectancy, measurement, and rewards (Problems such as social loafing or groupthink can be avoided by paying careful attention to team member differences and providing clear definitions for roles, expectancy, measurement, and rewards.)

Some team members may have a dominating personality that encroaches on the participation or airtime of others. This overbearing behavior may hurt the team morale or the momentum of the team. A good way to overcome this barrier is to:

design a team evaluation to include a "balance of participation" in meetings.

All of the following points lead to an effective meeting EXCEPT:

make sure that the agenda is thoroughly discussed during the meeting even if the meeting runs longer than the scheduled time.

The calibrator role:

serves to keep the team on track in terms of suggesting any needed changes to the team's process.

Which of the following statements is true regarding teams?

team members focus on a joint goal. ( Being on a team does not equate to a total suppression of personal agendas. Teams can, but do not always, provide improved performance. Teams differ from other types of groups in that members are focused on a joint goal or product.)