Management Chapter 11 Loes

Which of the following characteristics relates to situational leadership theory?

A leadership model whose premise is that a leader's style should be contingent on subordinates' competence and commitment

What is path-goal theory?

A model concerned with how a leader affects employees' perceptions of their personal and work goals and the paths to goal attainment

Which of the following refers to power that is derived by virtue of a person's association with someone else who has some source of power?

Affiliative Power

Which of the following refers to an organizationally based source of power derived from a leader's control over punishments or the capacity to deny rewards?

Coercive Power

What name is given to the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically?

Emotional intelligence

What name is given to the most effective managers, who engage in both dimensions of leadership behaviors by getting employees involved in the operation of their departments or divisions in a positive and constructive manner, setting general goals, providing fairly loose supervision, and recognizing employees' contributions?

Employee-centered leaders

What term describes the process of providing employees with the ability to contribute input and take on responsibilities for organizational decisions?

Empowerment

What term describes power or influence derived from a person's special knowledge or expertise in a particular area?

Expert Power

If a leader wants a high degree of commitment from his or her subordinates, which sources of power are most likely to lead to that?

Expert, referent, and charismatic

What name is given to a description of how leaders develop "unique" working relationships with each of their employees, based on the nature of their social exchanges?

Leader-Member Exchange (LMX) Theory

What term describes a person's ability to satisfy or deny satisfaction of another's need, based on a formal contractual relationship between an organization and the individual?

Organizational Power

What name is given to a person's ability to satisfy or deny satisfaction of another's need, based on an interpersonal relationship between individuals or on his or her personal characteristics?

Personal Power

Which of the following characteristics relates to information power?

Power that is a result of having access to important information that is not common knowledge, or of having the ability to control the flow of information to and from others

A personal source of power that a leader possesses when he or she is admired by employees who identify with the leader is called

Referent Power

What name is given to personal power that results when one person identifies with and admires another?

Referent Power

What is meant by charisma?

The ability to inspire admiration, respect, loyalty, and a desire to emulate, based on some intangible set of personality traits; a personal source of power

Which of the following refers to a more traditional approach in which managers engage in both task- and consideration-oriented behaviors in an exchange manner? a. Transformational leadership

Transactional leadership

What term describes a style that goes beyond mere exchange relationships by inspiring employees to look beyond their own self-interests and by generating awareness and acceptance of the group's purposes and mission?

Transformational leadership

The First Lady's primary source of power is

affiliative

When Martin Luther King, Jr., and Malcolm X made their followers feel strong enough to resist racism and segregation, they were using

charismatic power

Professors, computer geniuses, mechanics, airline pilots, and ship captains supposedly have a lot of

expert power

Giving employees tickets to "cash in" for a paid day off when they get their projects done well ahead of the deadline is an example of the creative use of

formal rewards

Although regulations and laws sharply limit a leader's ability to use coercive power, it is a fair assessment that

it is still too commonly used in business settings

Which of the following characteristics relates to a servant leader?

leader who leads by example and forms strong relationships with employees

Which of the following refers to an organizationally based source of power derived from a leader's control over punishments or the capacity to deny rewards?

legitimate power