management exam 3

The essence of affirmative action is to ________. provide positive reinforcements to encourage desirable behavior prevent employees from behaving unethically prevent discrimination and enhance the status of members from protected groups provide experiential exercises and on-the-job coaching for employees

prevent discrimination and enhance the status of members from protected groups

________ are groups of nominated or elected employees who must be consulted when management makes decisions involving personnel. Task forces Cross-functional teams Work councils Board representatives

Work councils

Because Tom is the only male worker in a group of women, other male employees have made jokes about his gender identity. The jokes have affected Tom's motivation to work and he is absent more often. This situation may constitute ________.

hostile environment sexual harassment

Each day Ted's smartphone receives a training video about another aspect of his job. Ted can access these at his leisure and is required to take a quiz to confirm he has watched them. This system of delivering training content is called ________. experiential exercises mobile learning videoconferencing e-learning

mobile learning

All candidates for entry level engineering positions are given the mechanical aptitude test. Those who scored well and were hired later earned high scores on their performance evaluations. Those who scored less well and were hired earned lower scores on performance evaluations. This indicates that the test is ________. valid invalid reliable unreliable

valid

Sam, a human resources manager, wants to let potential candidates know about the minimum qualifications that they should possess in order to successfully perform the jobs they have applied for. What should he do? He should create a job description. He should create a job specification. He should perform a job analysis. He should perform a job satisfaction survey.

He should create a job specification.

Wayne hosts his first regional sales meeting. During which he meets individually with his employees and shows them a chart of their sales numbers for each month compared to their budgeted quota for the year to date. Additionally, Wayne and each employee set mutually agreed-upon budget goals for the remaining six months of the fiscal year. Wade is utilizing the ________ method of performance appraisal. BARS critical incident MBO multiperson comparis

MBO

In her next meeting with the senior management, Jane suggests that they should ignore the openings created by voluntary resignations and not hire any more people now. This would avoid much of the pain associated with workforce reduction in future. This implies that Jane favors ________. transfers layoffs attrition job sharing

attrition

Gareth is in charge of recruiting at Eowin Systems, and is expected to enhance the diversity of the workforce. Which of the following recruiting sources should Gareth avoid if he is to achieve the stated aim of a more diverse workforce? college recruiting company Web site professional recruiting organizations employee referrals

employee referrals

Larry is in charge of recruitment for entry-level positions at Merlin Infosystems. He believes that job interviews should include a realistic job preview. Which of the following is Larry likely to do during job interviews? explain all the positive points, including the flexible nature of work over-embellish the growth opportunities for employees promise a vibrant, fun work culture at the office tell the employee about possible mandatory overtime

tell the employee about possible mandatory overtime