Management Quiz 7

The Age Discrimination in Employment Act forbids discrimination against workers above what age?

40

If some people have a better chance than others to achieve higher output, objective measures of performance are skewed by

An opportunity bias

Serena is good supervisor and was recently sent to a two-week educational course by her employer to help her get the skills she needs for promotion to a higher management post. The human resource management concept illustrated in the scenario is _______

Development

Which of the following is an example of an objective measure of performance?

Dollar volume of sales

Which of the following reflects an organization's investment in attracting, retaining, and motivating an effect workforce?

Human Capital

The set of activities directed at attracting, developing, and maintaining an effective workforce is called

Human Resource Management

What is the systematized procedure for collecting and recording information about jobs within an organization?

Job Analysis

The ______ lists the duties of a job, the job's working conditions, and the tools, materials, and equipment used to perform it.

Job Description

Where would you find information about the knowledge, skills, abilities, and other credentials a person needs to do a particular job?

Job specification

Kiara is a newly hired police officer. She has been asked to spend a shift with a more experienced officer to learn about paperwork, how to handle accident scenes, how to interact with people, and other duties that she will be expected to perform. Which of the following concepts is illustrated in the scenario?

On-the-Job Training

Nelson recently attended an interview where the HR manager showed him a video of an ordinary work day in the organization and explained in detail the expectations of the job. The HR manager also explained about the criteria for promotions in the company. Although some of the information did not appeal to Nelson, he was sure about what to expect from the job and the company. The organization used the ______ method in the interview

Realistic Job Preview

A(n) ________ lists each important managerial position in an organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified fill-in

Replacement Chart

Who is responsible for the enforcement of Title VII?

The Equal Employment Opportunity Commission

Venus LLC has recently hired a new group of employees, and the HR manager intends to share company rules and procedures with the employees. Which of the following training methods is most preferable in this scenario?

The lecture method

Aisha is preparing a job description so that she can hire additional staff. What type of information should Aisha include in it?

Tools, Materials, and equipment needed to perform the job