Marketing IS Test

Manages hope to increase sales by 10 percent this year as part of their overall effort to become #1 in the industry. This effort will affect human resources and is part of the organiation's

Vision.

Government provides protection to business owners' property through the use of

Zoning laws.

Positive communication allows people from different backgrounds to

Build respect for one another.

Who answers the basic economic questions in a private enterprise economic system?

Businesses and individuals.

The key to recruiting is

Finding the right number of applicants.

Being complete in communication means

Including everything that is necessary to understand the message.

Which of the following is a positive effect of government regulation:

Legal protection.

Which of the following is an effect of overstaffing:

Inefficiency.

A restaurant fails to meet government regulations, so it loses its ___________ and is no longer allowed to do business.

Licence.

Which of the following government actions is most likely to stimulate the economy:

Lowering tax rates.

Without effective communication skills, you are unlikely to receive a

Promotion.

A workforce analysis assesses

The human resources that are available.

One of the differences between private enterprise and other types of economic systems is that in other systems, workers

May be unable to improve their standard of living.

Which of the following statements best describes the way that the U.S. economic system functions:

Individuals and businesses are the primary decision makers, while the government is the regulator.

Private enterprise is based on the idea that everyone is better served when

Individuals are free to set their own goals.

Every society must develop a system for deciding how it will use its resources so that it can

Meet people's needs.

Communicating positively with individuals who are different from you can provide you with

New perspectives and ideas about life.

Which of the following is a disadvantage of private enterprise:

Periods of unemployment.

One of the factors that directly limits the economic freedom of individuals in a private enterprise system is government

Taxation.

The two main sources of revenue used to pay the costs of government regulation are

Taxes and borrowing.

Which of the following is an example of a sender-created barrier to effective communication:

Using a communication method inappropriately.

Being correct in communication means

Using correct grammar, spelling, punctuation, and syntax.

The economic basis for the private enterprise economic system is

The profit motive.

Which task in the staffing process ensures that employees are knowledgeable and productive?

Training and developing.

Which of the following was one of government's original roles in business:

Acting as a referee.

When developing a human resources management strategy, managers

Determine how to bridge gaps between HR needs and available HR.

A business's human resources needs may change if it begins to require new types of skills and experience. This occurs frequently because the business world is

Dynamic.

Which of the following regulatory agencies would be concerned with price fixing and unfair competitive practices:

Federal Trade Commision.

Staffing is one of the five functions of management, along with

Planning.

In a private enterprise economic system, consumers can choose from a variety of products as a result of

Competition.

Individuals put limits on their own economic freedom by

Making personal economic choices.

Active listening involves paying attention, displaying proof of listening, and providing

Feedback.

Written communication tends to be more formal than other methods of communication because it

Allows individuals to organize their thoughts meaningfully.

Why are behaviors such as spelling words incorrectly or using filler words barriers to effective communication?

Because these behaviors distract from the actual message.

Which of the following is an example of courtesy in communication:

Being respectful of the receiver's culture.

Government uses some of the tax money it collects from individuals and businesses to support public welfare programs. What is the benefit of these welfare programs to businesses in a private enterprise economy?

Funds received by recipients are spent in businesses.

Which of the following is a public good that is provided in government:

Interstate highways.

When government sets safety standards for the workplace, it is attempting to

Minimize risks to employees.

An organization will likely consider its purpose for existing when developing an appropriate human resources management strategy. This purpose is referred to as the organization's

Mission.

During communication, people often make _____________ that can create _______________ to effective communication.

Mistakes; barriers.

Communication skills are crucial for your success as an employee because

Nearly every job requires communicating with other people.

Poor posture is an example of a(n) _________________ barrier to effective communication.

Nonverbal.

Which of the following is an indicator that human resources needs may change:

Organizational growth.

The private enterprise economic system is often described as a(n)

Price-directed system.

Alex owns a guitar, several books, and a telescope. Alex's possessions are examples of

Private Property.

Which of the following barriers to effective communication can arise before an interaction even begins:

Stereotypes and generalizations.

Which of the following nonverbal cues indicates anger or frustration:

Tense jaw.

Which of the following is a true statement about human resources needs:

They are always changing.

Why are entrepreneurs important in a private enterprise system?

They encourage the development of new products.

What is the purpose of government regulation of business activities that might cause air or water pollution?

To conserve the environment.

Why does government set and collect taxes?

To help pay the expenses of government.

Determine whether the following statement is true or false: Government has become an active participant in the world of business.

True; government produces goods and services.

One of the freedoms provided to individuals by the private enterprise system is the freedom to choose

Where they will work.

For which of the following do workers compete in a private enterprise system:

Jobs.

A workload analysis assesses.

Current and future human resources needs.

What is the government doing when it buys wheat to keep the price high enough for farmers to make a profit?

Using price supports.

Marla and her fellow managers at the Frisco Corporation have determined that rearranging their human resources could increase the company's efficiency. This human resources change is most likely the result of

A need for process improvement.

Which of the following statements is true:

Communication is a two-way process.

Completing an employee's insurance and tax paperwork is part of which staffing task?

Onboarding.

Which of the following is a benefit of the freedom to own private property:

It encourages people to save and invest.

Which of the following statements is true:

It is both the sender and the receiver's responsibility to ensure effective communication.

Government is involved in settling business disagreements through the use of

Courts.

Michael is applying for a new part-time job. What should he do to increase his chances of receiving an interview?

Emphasize his communication skills on his resume.

Malinda owns a home, and instead of living in it, she decides to rent it out to make more money. Which economic freedom does this illustrate?

Freedom to own, use, buy, and sell private property.

Which of the following statements is the most concise:

I'm going to the grocery store to buy ingredients for an apple pie.

Managers must create explanations of the responsibilities and tasks associated with each work position. These are known as

Job descriptions.

The goals of government are to protect the rights of individuals and businesses and to provide a stable environment, but the main goal of business is to

Make a profit.

One way in which government protects private property is to provide

Patents or copyrights.

One of the results of freedom in the marketplace is that

People and businesses can own things of value.

One of the reasons that has caused government's role in business is to expand is that

People's attitudes have changed.

None of the other managerial functions can be carried out effectively without staffing because

Staffing supplies the human resources needed for management.

Paying attention to a speaker involves making eye contact, putting aside distracting thoughts, and

Taking note of the speaker's body language.

One of the benefits of economic freedom is that it provides individuals with

The opportunity for success.

Staffing is important because human resources are

The organization's most valuable assets.

Government can prevent unqualified persons from operating a business by

Refusing to grant them a license.

An hourly wage or a yearly salary is a form of

Compensation.

An organization's "personality" is also referred to as its

Culture.

The basic role of the United States government is to

Protect U.S. citizens.

Government tries to protect competition by

Regulating monopolies.

The staffing function is different from the organizing function because staffing is

Continuous.